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Reviews from AWS customer

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52 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Francisco L.

device42 is easy to use with alot of options

  • December 06, 2019
  • Review provided by G2

What do you like best about the product?
automerge of devices
ip/mac association
very good api
well documented
nice support
What do you dislike about the product?
lack of support of some devices (purestorage or radware, for example)
What problems is the product solving and how is that benefiting you?
Inventory, IPAM, device location
Recommendations to others considering the product:
try to keep updated the appliance, because every update has new support for devices


    Viktor D.

Device42 for DC operations

  • December 06, 2019
  • Review provided by G2

What do you like best about the product?
It is a great and an easy to use platform.
What do you dislike about the product?
Basically nothing. All the features are great.
What problems is the product solving and how is that benefiting you?
Easy to follow the open orders and the HW for the DCs.
Recommendations to others considering the product:
I don't have any recommendations


    Giovanni S.

Great Product in Our Environment

  • December 06, 2019
  • Review provided by G2

What do you like best about the product?
How everything links together from room layout, to server rack organization, down to all VMs and business applications. Also functions as a password manager bundled in which is great.
What do you dislike about the product?
Deleting organization items not as easy as adding them in. Not all options are available upon initial asset entry. Items in room layout cannot overlap and the grid size factor cannot be changed.
What problems is the product solving and how is that benefiting you?
Inventory management, application tracking and management, dependency tracking, password management


    Chad C.

Device42 Newbie

  • October 28, 2019
  • Review provided by G2

What do you like best about the product?
We are just getting started with using Device42 but so far it has been very easy to pick up and run with. We can give it entire subnets to scan and just sit back and watch it discover the environment.
What do you dislike about the product?
My biggest complaint so far is how it seemingly randomly times out my login forcing me to log in again. I eventually found the setting to extend the default timeout so time will tell if that fixes the issue or not.
What problems is the product solving and how is that benefiting you?
The problem we're trying to solve is application dependency. In our effort to move to the cloud we need to make sure no pieces of the puzzle get left behind.
Recommendations to others considering the product:
Take the time to read through the documentation because it is pretty thorough and helpful.


    Aaron B.

Senior Linux Engineer

  • October 22, 2019
  • Review provided by G2

What do you like best about the product?
Device 42 is by far the easiest to administer of all the CMDB asset tools that we have used. It user interface and robustness are unmatched and pricing is esxtremly attractive
What do you dislike about the product?
The only issue i have is and it may be just with me as i find it difficult to find accurate information on the api. They may be do to the continued upgrade and improvments device 42 roles out.
What problems is the product solving and how is that benefiting you?
We didn't have a automatic way to inventory and place infrastructure in and out of service. This tool allowed for quick and easy discovery with excellent reporting that allowed us to save a ton of infrastructure costs based on system that were powered on but forgotten or under utiliezed.
Recommendations to others considering the product:
Make sure to communicate expectations clearly to your team.


    Esteban C.

The solution for stop using excel sheets and documentation bad habits

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
The possibility to have in one tool IPAM, IT Asset Management and Datacenter Management
What do you dislike about the product?
Maybe could have more widgets in the dashboard with all the information that it collects
What problems is the product solving and how is that benefiting you?
- IPAM
- Rack Management, specially if you are not physically in the DC, it will very helpful
- Asset Management
Recommendations to others considering the product:
Excellent product to replace the bad habit of using Excel sheets or shared documents that are hard to maintain,
If you have a large number of devices the search bar could help you a lot trying to find an specific hardware, by name, ip, mac address, etc,
The datacenter map including rack view is one of the best features of the tool,


    Military

A smooth program with many setting options.

  • September 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy to modify and use only the modules you want.
Also just show the modules needed for each tech.
Easy to use and get started.
What do you dislike about the product?
I wish it was a little easier with reports on wiring between patch panels.
What problems is the product solving and how is that benefiting you?
IP planning simple and clear. Quick overview if I have space in my server room. I also like the password management module.
Recommendations to others considering the product:
It's easy to get started, don't start implementing everything at once.


    Telecommunications

Good DC asset inventory

  • August 14, 2019
  • Review provided by G2

What do you like best about the product?
Ease of setup of VMware vcenter autodiscovery
What do you dislike about the product?
need a better understanding of Application Dependency Mapping features.
What problems is the product solving and how is that benefiting you?
Asset & IP management
Recommendations to others considering the product:
ease to install and upgrade
Good asset management utility


    Rafael E.

Solid and Stable CMDB Software

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
Device 42 is the best CMDB Program in the market. Allows to monitor IT Assets and create reports and data models which are useful in decision making processes. Highly recommend.
What do you dislike about the product?
Depending on the IT structure of the company, the information of particular device is not available depending on the support DB.
What problems is the product solving and how is that benefiting you?
For companies in Chile and South America is imperative to asses their IT inventory and improve their inventory management process, We have support several companies addressing these needs and meeting their objectives.


    Information Technology and Services

Device42 - New Generation Discovery Tool

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
Easy configuration and easy job scheduling. Good reporting. Good graphical view of portal.The tool is easily configurable and easily accessible.There are lot of options available for getting the infrastructure details. You can do the infrastructure as well as Network discovery using Device42 tool. It also has a feature to monitor infrastructure Resource Utilization which is helpful in predicting the required VM size on cloud. Also it can be integrated with Azure cloud for doing the Assessment. The DOQL utility is very helpful to run the scripts to get different types of reports from your discovery. The best part is they have very good support people and they provide best support in less time
What do you dislike about the product?
The tool is getting updated frequently and sometime you need to update the version of your tool on the fly to resolve the bugs or issues occurring in discovery. The Remote Collector and Main Appliance Log Bundle sizes grow very fast which become hard to find the errors in them and upload them.
What problems is the product solving and how is that benefiting you?
We get a summarized reports for customer environments by doing the discovery. Migration from on-prem to cloud becomes easy by doing discovery and assessment. We have done the infrastructure discovery for four customers using this tool. We have also done the network discovery for clients which gives details of customer network devices as well.
Recommendations to others considering the product:
This is a best tool for Device discovery of your infrastructure. Also it can give the information regarding your network devices as well. Along with it have a new option of Resource Utilization. So you can get the resource utilization details as well using this device and can easily predict the VM size for Cloud. The company has very good support. The support people are very friendly and provide very best support in less time.