Device42 is mainly used for managing a variety of assets in our organization. It includes servers, workstations, printers, switches, and various other devices. This solution plays a very important role in supporting and managing projects related to the development of scale assistance energy management and distribution management systems.
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Allows us to determine the exact placement of assets based on the building maps and the room details
What is our primary use case?
What is most valuable?
One of the most valuable features, in my experience, is the precise tracking of hardware devices and their locations registered in the solution.
Device42 allows us to determine the exact placement of assets based on the building maps and the room details. This feature has allowed us to gain the upper hand on the customers and provide them with satisfaction because they can visually see the arrangement of their assets within the organization.
What needs improvement?
In my experience, I believe that the key concern is the pricing strategy of the solution. Instead, other solutions are much more cost-effective.
Previously, Device42 has altered the pricing model to include a subscription fee which I see as very costly. They should change their pricing strategy and license scheme, conduct market research and ensure that they provide the right product in the market at the right price.
For how long have I used the solution?
I have been using Device42 since 2017.
How are customer service and support?
The support team is not really a concern for us since our teams in France and Romania are very skilled in handling our issues regarding integration configuration and other processes. We do not seek external support and since Device42 is a new software, particularly in the Middle East, we have not seen any issues.
Which solution did I use previously and why did I switch?
In technical aspects, Device42 stands out as the strongest, especially considering its robust capabilities on a VM and the option to be built as a standalone device.
How was the initial setup?
The solution is usually installed using a pre configured VMware image supplied by Device42 itself.
What was our ROI?
Regarding the ROI, I haven't seen any loss or misuse of the money we have invested. The solution generates reports which serve as an important tool for management and insurance processes. Based on this report, many customers with control centers secure insurance coverage for the organization, and this report also helps us to calculate the value of our assets within the organization. The valuable insights provided by Device42 have helped us to accurately predict the pricing and emphasize higher quality and value proposition.
What other advice do I have?
My advice would be to determine the number of assets you own since this count helps to accurately determine the required license and the cost that you will incur while purchasing the solution. After aquiring an appropriate number of licenses, the key is to implement it. I would rate this solution 8 out of 10.
Device42 discoveries
What do you like best about the product?
Do you really know what you have infrastructure wise, getting Device42 to discover your infrastructure either on-prem or cloud and you will
What do you dislike about the product?
Nothing, always evolving with customer needs.
What problems is the product solving and how is that benefiting you?
Finding expiring certificates, zombie servers, right sizing servers when migrating to the cloud, new devices customers didnt know they have.
DEVICE42 is one of the best IP managers on the market
What do you like best about the product?
DEVICE42 is a very advanced IP manager. The auto-discovery feature makes it very easy to map out already existing infrastructure. It is able to produce powerful and detailed reports on the network.
What do you dislike about the product?
DEVICE42 is quite advanced and using it without prior experience or training might seem a little intimidating. It takes some time to get used to the interface and navigation in general.
What problems is the product solving and how is that benefiting you?
We use DEVICE42 mainly for IP management and to make sure there are no overlapping subnets in the large network. We are also using the 'Secrets' feature to store sensitive information.
D42 Support responds is superb and answers to my quires are on time and correct steps
What do you like best about the product?
Ease of use and easy to explain to customers
What do you dislike about the product?
So far none that i dislike .. all is good and fine
What problems is the product solving and how is that benefiting you?
regarding licencing
Recommendations to others considering the product:
Ease of use
Best Discovery and Application Dependency Mapping tool
What do you like best about the product?
Simple and easy-to-use interface with a lot of pre-defined reports available to use and built-in dependency mapping diagram and topology.
What do you dislike about the product?
Current topics in online documentation are in function sequence or classified by function, would prefer to see it in the deployment sequence, for example Overview, Deploy, Manage, Reports. Current documentation table of content: Accounting, API Overview, Appliance Manager, Administration, Applications, Auto Discovery.
What problems is the product solving and how is that benefiting you?
Discovery and Application Dependency Mapping reports required for Datacenter migration.
Powerful DC Infrastructure Discovery Tool
What do you like best about the product?
- Huge amount of tools for autodiscovery your equipment
- Agents can scan devices even over extremely secure networks
- Wide range of additional parameters for assets and devices
- Custom Fields support
- Multitenancy. Flexible setting of permissions
- Lifecycles. From the moment of purchase of equipment to its disposal
- Floorplans. You can add any equipment if you want and see it on the layout
- Agents can scan devices even over extremely secure networks
- Wide range of additional parameters for assets and devices
- Custom Fields support
- Multitenancy. Flexible setting of permissions
- Lifecycles. From the moment of purchase of equipment to its disposal
- Floorplans. You can add any equipment if you want and see it on the layout
What do you dislike about the product?
- The system seemed like overkill for our tasks
- Not always friendly interface. Probably no longer
- Not always friendly interface. Probably no longer
What problems is the product solving and how is that benefiting you?
With this system you can get any information about the location of the device, connected cables, additional information and statuses. Engineers no longer need to do visual audits but simply find equipment in Device42 to get complete info. And with properly configured autodiscovery, we get rid of manual accounting of equipment.
If you don't have enough some features in the UI itself then you can implement small http application yourself and configure receiving data from Device42 via API or DOQL (Device42 query object language) and visulize it in your applications. So we deployed our server room schemes with the necessary set of information
If you don't have enough some features in the UI itself then you can implement small http application yourself and configure receiving data from Device42 via API or DOQL (Device42 query object language) and visulize it in your applications. So we deployed our server room schemes with the necessary set of information
Recommendations to others considering the product:
- If you don't have to use autodiscovering you can create many type of equipment as assets
Device42-Complete IT/Datacenter Infrastructure Management Platform
What do you like best about the product?
The ease of installation and configuration.
Completely customizable tables, reports, etc.
Simple, but very effective UI and the arrangement of data.
Very flexible in terms of integration.
A variety of licensing models available from which we can choose what we require. Nothing more nothing less.
Completely customizable tables, reports, etc.
Simple, but very effective UI and the arrangement of data.
Very flexible in terms of integration.
A variety of licensing models available from which we can choose what we require. Nothing more nothing less.
What do you dislike about the product?
The discovery capabilities of some vendors are limited.
Can not add custom MIBs directly by the customer.
Can not add custom MIBs directly by the customer.
What problems is the product solving and how is that benefiting you?
IT infrastructure inventory management with the integration of other tools.
Infrastructure-related documentation.
Planning the changes in the network, migrations et.
Infrastructure-related documentation.
Planning the changes in the network, migrations et.
The Datacenter asset inventory that works the way we want it too.
What do you like best about the product?
Device42 gives us the power to make mass updates. We are required to keep track of all of our Datacenter's customers racks and equipment and when large amounts of equipment is brought in or relocated we can update our records relitevly fast. Once the data is in the system we can then use that to create visual layouts to verify the data. Having accurate data is essental for providing remote hands services for our customers.
What do you dislike about the product?
Where the mass updates are great there are some things that just can't be added or updated in this manner.
What problems is the product solving and how is that benefiting you?
Having the information of all equipment in the datacenter in a easy to locate system make our ability to support our customers much more reliable. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made.
All in one tool that exceeds expectations
What do you like best about the product?
The ability to add subnets and credentials to automatically scan and discover devices on multiple networks. We have a lot of subnets that we need to monitor and update device inventory information as it is changed, moved or updated.
What do you dislike about the product?
A few helpful plugins are not included in the base package / license so appear to be a few core missing features when in fact they are available just as separate addons.
What problems is the product solving and how is that benefiting you?
Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.
Highly Customizable Asset Manager for All your IT Needs
What do you like best about the product?
The Room, Rack, and Device model layouts are some of the best features in any software I've tried. It's like having a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for your IT datacenters.
What do you dislike about the product?
The UI is a bit dated, lacks modern graphic elements (such as different font/color themes).
What problems is the product solving and how is that benefiting you?
Installbase management was the key feature of D42 that we investigated. It does this very well and allows us to retire our old spreadsheet methods for tracking the data in favor of a singular database with some excellent reporting.
Recommendations to others considering the product:
I'd highly recommend contacting D42 sales and getting your hands on a Demo. I wasn't initially sold until I got into the product and saw how it interoperated. Additionally, since this runs up in the Cloud, you can quickly provision a Cloud Server to run a POC as the system requirements are relatively moderate.
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