
External reviews
151 reviews
from
and
External reviews are not included in the AWS star rating for the product.
A complete security solution for cloud environments, ideal even in the study phase.
What do you like best about the product?
Although I haven't used it in a real production environment, I have had the opportunity to study and explore Cortex Cloud thoroughly in lab environments. What caught my attention the most is the way it centralizes security for different cloud platforms like AWS, Azure, and GCP. The interface is very clear, and the alert and policy system makes it easy to understand how to detect threats and misconfigurations. I found it very useful for automating incident responses and for visualizing the security status in a graphical and detailed way. I believe that for any security team, having a tool like this is a great advantage.
What do you dislike about the product?
From my experience as a student, the most complicated part was getting familiar at first with all the modules the platform offers. It has many advanced features and, although that is a strength, it can make learning a bit slower if you don't have prior experience with cloud security solutions. I noticed some examples that weren't very clear, which I had to read many times.
What problems is the product solving and how is that benefiting you?
One of the problems is that it can be complicated at first; it takes time to understand it well and adjust the alerts so they are not excessive. It also depends a lot on having a good connection.
This has benefited me because it forced me to learn more about automation and incident analysis. Now I have more control over the security tools and know how to make the most of them in real situations.
This has benefited me because it forced me to learn more about automation and incident analysis. Now I have more control over the security tools and know how to make the most of them in real situations.
Once You’re Set Up, It’s a Game Changer
What do you like best about the product?
We’ve been using Cortex Cloud for a few months now, and it’s honestly been a game changer for how we manage service ownership and operational maturity across teams. The service catalog gives us a clear, centralized view of our microservices, including who owns what and how each service stacks up against our internal standards.
One thing I really like is the scorecard system — it helps us track things like SLO compliance, runbook links, and security checks in a way that’s visible and actionable without adding process bloat. It’s made some of our security and compliance reporting way easier.
Setup took a bit of effort, especially getting all the integrations in place, but once it’s up and running, it’s low-maintenance and easy to keep updated. We’ve tied it into GitHub, PagerDuty, and some of our CI tools, and the visibility it gives us is solid.
If you’re trying to get more structure around service ownership, or just reduce the back-and-forth between engineering and ops, Cortex is definitely worth looking into.
One thing I really like is the scorecard system — it helps us track things like SLO compliance, runbook links, and security checks in a way that’s visible and actionable without adding process bloat. It’s made some of our security and compliance reporting way easier.
Setup took a bit of effort, especially getting all the integrations in place, but once it’s up and running, it’s low-maintenance and easy to keep updated. We’ve tied it into GitHub, PagerDuty, and some of our CI tools, and the visibility it gives us is solid.
If you’re trying to get more structure around service ownership, or just reduce the back-and-forth between engineering and ops, Cortex is definitely worth looking into.
What do you dislike about the product?
Cortex Cloud offers a lot of value, but getting started can be challenging. The setup process, especially around configuring integrations and defining scorecards, isn’t exactly plug-and-play—it requires a good amount of upfront effort and familiarity with your internal systems.
In terms of flexibility, some areas like scorecard customization or UI tweaks feel a bit limited unless you reach out to their support team. For organizations with unique workflows, this can slow down full adoption.
Also, the pricing structure isn’t very clear upfront, which makes it harder to evaluate the platform without going through a sales cycle.
That said, once it’s properly configured, it becomes a really effective tool for driving service maturity and visibility across teams.
In terms of flexibility, some areas like scorecard customization or UI tweaks feel a bit limited unless you reach out to their support team. For organizations with unique workflows, this can slow down full adoption.
Also, the pricing structure isn’t very clear upfront, which makes it harder to evaluate the platform without going through a sales cycle.
That said, once it’s properly configured, it becomes a really effective tool for driving service maturity and visibility across teams.
What problems is the product solving and how is that benefiting you?
Cortex Cloud has helped us get a much clearer handle on service ownership and operational standards across all our microservices. Before we started using it, it was tough to track who owned what and whether services were meeting basic requirements like SLOs, documentation, or alerting.
Now, we can see everything in one place, and teams have much more accountability. The scorecards make it easy to spot what needs attention, and we’re spending less time chasing down info or doing manual checks. It’s also made it easier to keep teams aligned on best practices and maintain a higher level of consistency across the board.
Now, we can see everything in one place, and teams have much more accountability. The scorecards make it easy to spot what needs attention, and we’re spending less time chasing down info or doing manual checks. It’s also made it easier to keep teams aligned on best practices and maintain a higher level of consistency across the board.
It is user friendly.
What do you like best about the product?
Cortex cloud is easy to user and navigate. I have not experienced the upsides of it, being an end user. I find user friendly even for a person who's not a tech savvy.
What do you dislike about the product?
At times on my end when there is low internet the system lags, but I have not experienced the downside of the system. I find it easy to use the system
What problems is the product solving and how is that benefiting you?
I help.my clients check their business compliance if they are upto date with compliance standards required by law. Over the months it has helped me understand how my client can be compliant.
Reliable, Scalable, and Intuitive Cloud Management Platform
What do you like best about the product?
Cortex Cloud stands out for its intuitive user interface, seamless integrations, and powerful automation capabilities. The dashboard is clean, informative, and customizable, making monitoring and managing complex workflows easy. One of the best features is how effortlessly it integrates with other cloud tools and platforms, making the transition smooth and almost effortless. The system is also highly scalable, which has been crucial for our organisation as we’ve grown. Real-time insights and monitoring help us stay proactive rather than reactive. The support team is also knowledgeable and quick to respond, which has made a significant difference in adoption and implementation.
What do you dislike about the product?
While Cortex Cloud offers a lot of robust features, the learning curve can be a bit steep for new users, especially those not familiar with cloud infrastructure. Some of the more advanced functionalities aren’t as well-documented as they could be, which may require reaching out to support more frequently in the early stages. Additionally, occasional performance lags can occur during peak usage times, though they’re not common. More in-platform tutorials or onboarding walkthroughs would be helpful, especially for first-time users trying to navigate its full capabilities.
What problems is the product solving and how is that benefiting you?
Cortex Cloud is solving several key challenges for our team, particularly around streamlining cloud infrastructure management and improving operational efficiency. Before Cortex Cloud, we faced issues with fragmented workflows, manual processes, and inconsistent system monitoring. By centralizing these functions, Cortex Cloud has allowed us to automate routine tasks, reduce downtime, and gain greater visibility into system performance. It has significantly cut down the time spent on troubleshooting and helped our teams focus more on strategic initiatives. The integration capabilities also make it easier to keep our cloud ecosystem cohesive and synchronized across departments.
Highly recommended for teams looking to scale their security without adding complexity.
What do you like best about the product?
Cortex Cloud makes managing cloud security so much easier. The way it prioritizes threats and automates responses is a game changer—it helps us focus on real issues instead of getting overwhelmed by alerts. It's reliable, efficient, and a must-have for any security team handling complex cloud environments.
What do you dislike about the product?
Cortex Cloud is a solid security tool, but it does take some time to get fully comfortable with all its features. Some parts could be more user-friendly, and occasionally, the automation needs tweaking to fit specific needs. Still, once everything is dialed in, it definitely delivers strong protection and efficiency.
What problems is the product solving and how is that benefiting you?
Helps us cut through security noise and focus on real threats. Instead of getting overwhelmed by alerts, the AI-driven system prioritizes risks intelligently, making incident response faster and more efficient. It also streamlines compliance and visibility across our cloud environments, saving us valuable time and reducing manual work.
From Prisma to Cortex: A Solid Cloud Security Upgrade
What do you like best about the product?
Strong cloud security – It catches misconfigurations and vulnerabilities fast.
Easy to use – The dashboard is clean and gives clear alerts.
Good for compliance – Helps with standards like CIS and GDPR without extra hassle.
Works across AWS, Azure, GCP – No need for separate tools.
Helpful threat detection – Stops real risks before they cause problems.
It just works—no overcomplicating things.
Easy to use – The dashboard is clean and gives clear alerts.
Good for compliance – Helps with standards like CIS and GDPR without extra hassle.
Works across AWS, Azure, GCP – No need for separate tools.
Helpful threat detection – Stops real risks before they cause problems.
It just works—no overcomplicating things.
What do you dislike about the product?
Can be pricey – The cost adds up, especially for smaller teams.
Steep learning curve – Some features aren’t intuitive right away.
Alert overload – Sometimes flags minor issues, creating noise.
Slow at times – The interface can lag with large cloud environments.
Support delays – Took longer than expected to resolve a ticket.
Still a solid tool, but these quirks can be frustrating.
Steep learning curve – Some features aren’t intuitive right away.
Alert overload – Sometimes flags minor issues, creating noise.
Slow at times – The interface can lag with large cloud environments.
Support delays – Took longer than expected to resolve a ticket.
Still a solid tool, but these quirks can be frustrating.
What problems is the product solving and how is that benefiting you?
Cortex Cloud tackles a few big headaches for us:
Stops security gaps in our cloud setup – Before, misconfigurations in AWS/Azure would slip through. Now it flags risks automatically, saving us from potential breaches.
Cuts through compliance chaos – Audits used to be a nightmare. Cortex’s pre-built checks (like CIS benchmarks) cut our prep time in half.
Stops security gaps in our cloud setup – Before, misconfigurations in AWS/Azure would slip through. Now it flags risks automatically, saving us from potential breaches.
Cuts through compliance chaos – Audits used to be a nightmare. Cortex’s pre-built checks (like CIS benchmarks) cut our prep time in half.
It is really interesting and useful cybersecurity product to use
What do you like best about the product?
I work as security QA and we integrate Cortex Cloud it to scan it with our product which we provide to customers.
I can say that your product really comfortable to use and understand, it helps to use it without big experience in this field.
I like interface of Cortex Cloud as well.
I can say that your product really comfortable to use and understand, it helps to use it without big experience in this field.
I like interface of Cortex Cloud as well.
What do you dislike about the product?
The most disadvantage is price of this product but, for my opinion, it unique desicion for our product and costs = quality.
The next minus is integration with CI/CD, it requires more additional time.
The next minus is integration with CI/CD, it requires more additional time.
What problems is the product solving and how is that benefiting you?
Cortex Cloud scans our VMs and prevent API vulnerabilyties and scans containers on Docker as well.
Also, it detects vulnerabilities in our virtual machines, which gives us opportunities to fix them.
Also, it detects vulnerabilities in our virtual machines, which gives us opportunities to fix them.
Easy and worth it
What do you like best about the product?
The instant alerts were nice because they help me be aware of anything happening in an instant without any struggling or hard requirement. I like solutions in real time.
What do you dislike about the product?
The doensides of cortex cloud would be sometimes the spam or unnecessary information provided to me. Also maybe the too many statistics mKes it harder for me to see the relevant info i am looking for.
What problems is the product solving and how is that benefiting you?
As mentioned before it helped me with instant alerts solving instantly in real time issues or at least making me aware of. I want my apis to be secure yet accessible.
Another level cloud platform
What do you like best about the product?
First of all most of our engineers find it very helpful because of the diverse options that they get and also the platform is user friendly. There’s a clear visibility of microservices, teams, and who owns some of the aspects and what not.
What do you dislike about the product?
I would say initial set up was slightly complicated but as we move forward, it was much more easier to understand how the things work and other thing I would say the pricing factor.
What problems is the product solving and how is that benefiting you?
I would say full visibility to all the teams because the integrations that we have work seamlessly more with Okta, Datadog, PagerDuty etc. And also, once you’re familiar with the way, cortex cloud works it’s much more easier to deploy things in a fast pace, then compared to most of the other cloud services out there.
Helps teams stay organized, worth the setup effort
What do you like best about the product?
You name the use, and G2 suggestsWhat I like best about Cortex Cloud is how it makes it easy to keep track of all the services my team manages. Instead of digging through different tools, everything is in one place: service health, ownership, and documentation all of it. It saves a lot of time and keeps everyone more organized. I also like how it connects with tools we already use, so it just fits into our workflow without being a hassle. the best and affordable software to implement in your projects.
What do you dislike about the product?
One thing I dislike about Cortex Cloud is that it can feel a little overwhelming at first, especially with all the features and customization options. It takes some time to get used to the setup and figure out how to get the most value out of it. A bit more built-in guidance or onboarding help would make the experience smoother for new users.
What problems is the product solving and how is that benefiting you?
Cortex Cloud makes it way easier to keep track of our services and who owns what. It’s saved us a lot of time and headaches, especially when onboarding new team members or fixing issues quickly.
showing 1 - 10