Primarily we are using Prisma Cloud (Annual Contract) for the CNAPP perspective, where we are getting knowledge about vulnerabilities from the workload, code repositories, CI/CD pipelines, and vulnerabilities which are available in our cloud environment.
Prisma Cloud (Annual Contract)
Palo Alto NetworksExternal reviews
155 reviews
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External reviews are not included in the AWS star rating for the product.
Reduced manual effor with visible gains
What do you like best about the product?
what i liked most at Cortex Cloud is the real time threat detection, automated remediation and anomaly detection. It also reduces manual effort woth visible gains such as halved remediation time and analysis
What do you dislike about the product?
onboarding and setup is time consuming and guidance is limited for advanced modules. Cortex cloud is also a bit pricy, especially for smaller teams and companies
What problems is the product solving and how is that benefiting you?
cortex cloud helps streamline clout threat detection and responses across our multi cloud environment. it significantly reduces manual work allowing security team to focus on critical issues
Pretty good overall, but not perfect
What do you like best about the product?
Used it for a few months. It’s great for spotting issues and keeping things secure across AWS and GCP. The features are strong, and I do feel more confident with it runningg
What do you dislike about the product?
the UI is kinda clunky, and it took me a while to get used to. Alerts can also be a bit too much until you tune them properly. Not the easiest tool for beginners, but once it’s set up, it works well.
What problems is the product solving and how is that benefiting you?
it helps us actually catch misconfigs and threats across AWS/GCP. Saves time and gives better visibility. UI isn’t the best, but it gets the job done well.
Solid Cloud Security Platform with Some Room to Grow
What do you like best about the product?
What I like most is how much visibility it gives us across all our cloud environments. It does a great job detecting threats and keeping things compliant without needing a ton of manual effort. The real-time monitoring and automatic remediation features are super helpful, especially when you’re juggling multiple cloud providers like AWS and Azure.
What do you dislike about the product?
The UI can feel a bit cluttered at times. There’s definitely a learning curve. Also, getting some of the integrations up and running takes more trial and error than I’d like - more documentation or guidance would go a long way.
What problems is the product solving and how is that benefiting you?
Mainly using it to keep our cloud environments secure and compliant. It helps us catch misconfigurations early, monitor container workloads, and stay aligned with standards. Basically, it’s our go-to for cloud security posture management.
Has improved monitoring processes and provides effective dashboarding and reporting features
What is our primary use case?
What is most valuable?
The reporting, dashboarding, and filtering capabilities which provide reports we can present to our senior staff are the most helpful features of Prisma Cloud (Annual Contract).
As of now, all the features we have checked are sufficing our requirements. It is quite a stable tool and easy to handle. Its dashboard and UI are very user-friendly regarding how Prisma Cloud (Annual Contract) has improved our monitoring processes.
What needs improvement?
This could be one input that its pricing could be adjusted with respect to other competitors regarding any new features that could be added or improvements to be made in Prisma Cloud (Annual Contract).
For how long have I used the solution?
I have been working with Prisma Cloud (Annual Contract) for approximately 18-19 months.
What was my experience with deployment of the solution?
It requires fine-tuning with other third-party integrations. Small tweaks need to be done, and this has to be done for other tools as well, which indicates deploying Prisma Cloud (Annual Contract) required some customization.
It depends, as it is quite a subjective matter regarding how long the deployment process takes. With someone having knowledge of the tool and integration, it should not take more than two to three days.
Deployment is quite easy. It just requires authentication. If you provide correct authentication, it works on the fly. We are not having any issues with the deployment process of Prisma Cloud (Annual Contract).
How are customer service and support?
The support we have raised was mostly related to gaining more knowledge rather than troubleshooting issues. I am satisfied with the quality of support I received from Prisma Cloud (Annual Contract).
I would rate the support from Prisma Cloud (Annual Contract) as nine because there is always scope for improvement.
How would you rate customer service and support?
Positive
What other advice do I have?
I was doing work with the Web Application Firewall for research and technical comparison. Currently, I am working with the top products in Gartner for research.
We are using multiple tools and relying on native tools as well. My prime criteria for research is to compare the native tools with the exact tools when selecting them for feedback.
The percentage difference in price compared to competitors is around 15-17%. If this price difference were addressed, the reach of Prisma Cloud (Annual Contract) would be greater, potentially capturing more of the lower segment.
Currently, we are in the exploration phase and not actively using it, but while exploring it, we will be implementing automation as well regarding AI features of Prisma Cloud (Annual Contract).
Overall rating for Prisma Cloud (Annual Contract): 9 out of 10.
Streamlined and intelligent cloud security
What do you like best about the product?
I like that it has AI integrated into it which saves lots of time. And its also great that is has protective barriers and unified dashboard for ease of use.
What do you dislike about the product?
At first the UI is a little overwhelming with its depth of features. Initial setup was a bit difficult for me and licensing can be a bit complex which can slow down productivity.
What problems is the product solving and how is that benefiting you?
Cortex Cloud is helping us unify our cloud security operations and housekeeping across different enviorments. Its helping us with CSPM, runtime threat detection, and automated responses. It also helped us reduce our alert fatigue and the AI has helped us improve our productivity for fixing our issues.
Cortex Cloud is lightweight and compact, very ease of use
What do you like best about the product?
It is incredibly effective for teams managing distributed systems or IoT devices and allows both beginners and advanced users to manage complex workflows without a steep learning curve.
What do you dislike about the product?
Some users might also find the custom alerting and automation tools limited, compared to other leading platforms. The pricing isn’t very transparent, especially for enterprise-level use, and the billing model could benefit from more clarity.
What problems is the product solving and how is that benefiting you?
Its integration with popular DevOps tools and solid documentation makes onboarding relatively smooth. I particularly appreciate the role-based access controls and the ability to monitor system health across various environments in a single dashboard.
Powerhouse for cloud security with clean dashboards
What do you like best about the product?
Though we had hybrid cloud with AWS and on-premise for production, I specifically used Cortex cloud for demo testing environment against few AWS native security tools as well as IAC terraform templates. Unlike other clouds, Cortex cloud simplifies solutions providing a single dashboard to monitor threats. Also, no juggling between consoles and writing custom scripts. Absolutely loved it as its easy to learn and understand. Time saving with post deployment fixes.
What do you dislike about the product?
Some DevOps automation tasks need workaround like custom scripts for niche use cases. Felt like some features like cortex XDR need some tuning to understand. All good, other than that. Loved it.
What problems is the product solving and how is that benefiting you?
Absolute time saver for post deployment fixes. Easy to understand and monitor the threat analysis in a simplified dashboard. Best for compliance checks!
Cortex Cloud is the BEST..
What do you like best about the product?
I really appreciate how user-friendly the interface is. It makes navigating complex data much simpler, and the integration with our existing tools was surprisingly smooth, saving us a lot of setup time initially. It just feels intuitive to use day-to-day.
What do you dislike about the product?
Sometimes the platform feels a little slow during peak usage times, which can be frustrating when you're on a tight deadline. I've also found that exporting very large datasets occasionally encounters errors or takes longer than expected, which can disrupt workflow.
What problems is the product solving and how is that benefiting you?
Cortex Cloud helps us find security problems in our containers before they go live, like checking for known flaws. It also keeps an eye on them while they're running to stop hacks or suspicious activity automatically. This makes our apps safer overall and helps us meet security standards more easily.
great
What do you like best about the product?
I like how easy it is to use. It helps to boost engineering efficiency by providing clear metrics and standards. It's great for teams that want to be more aligned and scalable!
What do you dislike about the product?
The initial setup is slightly complex. Moreover, maintaining integrations would require consistent efforts (frequent use) and alignment from team members.
What problems is the product solving and how is that benefiting you?
It helps with API security because it enforces standards across services. It can help document and monitor APIs, which reduces risk. Cortex Cloud helps solve API security and risk-based vulnerability issues by enforcing standards across services. With scorecards and integrations, it ensures APIs are documented, secured, and monitored. This reduces risk as it flags vulnerable services early.
Cloud native security monitoring ensures improved AWS protection and report quality
What is our primary use case?
I am using Prisma Cloud by Palo Alto Networks for security. It ensures AWS security, and it is part of my cloud report.
What is most valuable?
Prisma Cloud by Palo Alto Networks has a good reputation and prepares constructive reports that are helpful for addressing any security issues. The Cloud Native Security Monitoring feature is also beneficial and is a good aspect of the solution.
What needs improvement?
I believe there are some issues with the product's maturity. In some cases, it could malfunction concerning Cloud Native. These are aspects that need to be checked to ensure stability, especially in terms of monitoring.
For how long have I used the solution?
I have been using Prisma Cloud by Palo Alto Networks for almost over a year.
What do I think about the stability of the solution?
I would rate the stability of Prisma Cloud by Palo Alto Networks at seven out of ten.
What do I think about the scalability of the solution?
While I haven't scaled Prisma Cloud by Palo Alto Networks, I believe that Cloud products generally have scalability available.
How are customer service and support?
I would rate Palo Alto Networks' technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with SonarQube, which I consider an earlier and stable product. Prisma Cloud by Palo Alto Networks, however, needs some maturity improvement.
How was the initial setup?
The initial setup process for Prisma Cloud by Palo Alto Networks was primarily a little complex.
Which other solutions did I evaluate?
SonarQube
What other advice do I have?
The features of Prisma Cloud by Palo Alto Networks are overall satisfying, although I would like to verify some aspects. My final rating for Prisma Cloud by Palo Alto Networks is eight out of ten. I recommend Prisma Cloud by Palo Alto Networks to other users.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
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