Our customers' primary use case involves utilizing Prisma for various security purposes, such as application, cloud, and container security. I also employ the solution in different environments, including the European, Middle Eastern, and African regions.
Prisma Cloud (Annual Contract)
Palo Alto NetworksExternal reviews
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Great Cloud Security Tool
What do you like best about the product?
Multi-cloud support is great, really top notcj
What do you dislike about the product?
We don't have any serious issues that are of concern
What problems is the product solving and how is that benefiting you?
Manages our cloud security which enables us to have a reliable business
Easy to manage and integrate with other tools.
What do you like best about the product?
It is wasy to manage, and easy to implement. If you have Palo Alto in your company I think this is the best path to follow do to the simplicity on implementation and how process are made using full stack of Palo Alto products.
What do you dislike about the product?
Pricing might be hard to digest if you are considering other vendors.
What problems is the product solving and how is that benefiting you?
It is making workflows easy to manage. We can rely on standars use cases for data security and then implement other data patters for more robust implementation.
Cloud management tool
What do you like best about the product?
Something interesting we have with Primsa is that it provides us with complete visibility of cloud services, allowing us to know about resource usage and analyzing risks and threats.
What do you dislike about the product?
Its implementation may be complex if there is no experience with SaaS services.
What problems is the product solving and how is that benefiting you?
Primas allows you to perform constant evaluations according to safety regulations and standards, which will enable you to strengthen and reduce the risks of experiencing an incident.
Prisma Cloud Service
What do you like best about the product?
Detect and remediate the risks
Compliance
Protection against the threats
Compliance
Protection against the threats
What do you dislike about the product?
the deployment and implementation bit complex
What problems is the product solving and how is that benefiting you?
Detect and remediate the threats
Providing the protection for applications
Providing the protection for applications
I had a great experience, the platform is easy to use and really flexible.
What do you like best about the product?
What I like most about Prisma Cloud is its ease of use and implementation. The platform provides real-time visibility across cloud environments, containers, and Kubernetes, making it simple to detect vulnerabilities. The number of features it offers, like compliance monitoring and threat protection, is impressive, and the ease of integration with other tools makes it a great fit for many organizations. The frequency of use is also high because of its continuous monitoring capabilities, which ensure security at all times. Additionally, customer support is responsive, which adds a lot of value when you need assistance quickly."
What do you dislike about the product?
One thing I would mention is that, while Prisma Cloud offers a wide range of features, it can sometimes feel overwhelming, especially for new users. The learning curve, particularly with integrating all its tools and features, might take some time. Additionally, while the platform is powerful, frequent use can sometimes reveal the need for further customization to fit specific needs, which may require more effort in terms of setup and implementation.
What problems is the product solving and how is that benefiting you?
Prisma Cloud solves a lot of problems I would face in cloud environments. It gives me clear, real-time visibility into the infrastructure, containers, and Kubernetes, making it easy to spot security issues or misconfigurations. It also makes staying compliant with regulations like GDPR and PCI-DSS a lot easier. This gives me peace of mind, knowing that my environment is secure and compliant. And the best part is that it integrates well with other tools, which makes everything smoother and saves a lot of time.
Streamlines security with integrated application, cloud, and container protection
What is our primary use case?
How has it helped my organization?
Prisma Cloud saves time for technical teams by consolidating all necessary security tools into one platform. This eliminates the need to learn and manage multiple tools, streamlining workflows and increasing efficiency. Prisma Cloud provides comprehensive security across applications, cloud environments, and containers, ensuring complete protection within a single, unified solution.
Our clients take advantage of Prisma Cloud's multi-cloud and hybrid environment capabilities.
We can deploy the agents using automation, allowing clients to connect Prisma Cloud with Terraform and other tools via their well-documented API page.
Prisma Cloud's integration abilities with existing environments enhance its attractiveness.
Prisma Cloud can be used in prevention mode to protect against vulnerabilities.
What is most valuable?
Prisma Cloud's comprehensive platform offers a range of features, including runtime security and vulnerability assessments, through its Prisma Cloud Compute component. This component extends its capabilities to on-premises, OpenShift, and Kubernetes environments, ensuring broad coverage. Its ability to centralize and address security vulnerabilities across these diverse environments makes it a crucial and decisive element within the Prisma Cloud ecosystem.
What needs improvement?
Prisma Cloud's application security capabilities should be enhanced. The next update should include static application security testing and expand the functionalities of dynamic and API security testing.
For how long have I used the solution?
I am a reseller that sells Prisma Cloud by Palo Alto Networks.
How are customer service and support?
The customer service has various levels of support, including access to a customer success engineer. This indicates a structured approach to customer service.
How would you rate customer service and support?
Positive
What was our ROI?
Due to its cloud-based architecture, Prisma Cloud offers a strong return on investment. It eliminates the need for additional hardware, making it a financially and technically sound investment.
What other advice do I have?
I would rate Prisma Cloud by Palo Alto Networks ten out of ten.
Our clientele consists of enterprise-level businesses.
Provides visibility, runtime protection, and integration with the entire lifecycle
What is our primary use case?
I was working with a partner of Palo Alto Networks until around two months ago. I mainly worked with Prisma Cloud in the delivery line of products for projects for clients. For example, we deployed the tool for lifecycle protection for a client in Colombia.
I worked with Cloud Security Posture Management (CSPM), cloud workload protection, and the new data security module. About two years ago, for a banking client, we inserted the cloud-native firewall into Prisma Cloud.
How has it helped my organization?
Prisma Cloud supports the five major CSPs or Cloud Service Providers. Specifically, in the runtime protection mode, you can protect any workload. They are changing their approach from resource-based to application-based. Prisma Cloud now has the intelligence to understand the context and the relationship between resources and groups.
I worked with the automation model, specifically on the features of app security, to prevent any issues from being deployed via infrastructure as code into the cloud environments. The auto-remediation feature enabled the developers to remediate issues directly in their visual editor with one click. Prisma Cloud is a good tool because it covers the software lifecycle. For example, you can use Prisma Cloud from your visual editor, such as VS Code or IntelliJ from IDEA. You can use auto-remediation to prevent any issue from being deployed into the cloud. It also provides run-time protection for all workloads. Prisma Cloud has a lot of features and modules. Its licensing model allows you to have more at less cost.
The integration with the entire lifecycle is the biggest benefit. You can use the tool to automate an internal process using the Prisma API. You can use all the data information to make business and technical decisions. It takes some time to realize its benefits. When we deploy the solution for a client, we have to wait about three to six months for it to mature to be able to make useful data database decisions.
Prisma Cloud has a lot of features. It can secure the entire cloud-native development lifecycle, across build, deploy, and run. At every step or phase, you can have specific controls to avoid the deployment of anything that can cause issues.
Prisma Cloud can reduce the risk and run-time alerts if you put the correct control at the correct stage. For one client, there was about a 30% reduction, and for another one, there was about a 50% reduction. Prisma Cloud gave us a table with the high-impact vulnerabilities. By closing one of them, we could reduce about 100 alerts.
It provides some reports, but with API access, you can get all the data to build your own reports or dashboards. The default reports and dashboards are good, but if you need some customized reports or dashboards, you can do that with the API.
What is most valuable?
The most valuable feature of Prisma Cloud for our clients is CSPM, as it helps clients gain visibility into all the assets with their cloud providers.
Additionally, runtime protection is valuable for protecting runtime environments.
The RQL feature helps to do some queries in the cloud environments.
What needs improvement?
The data security model needs improvement due to integration issues with certain features and cloud providers. With Palo Alto now utilizing a tool from an Israeli startup in Prisma Cloud, the integration is slow, and some features are blocked or not supported.
What do I think about the stability of the solution?
In the beginning, with large-scale projects, the platform was down twice, but once the issues were identified, Palo Alto applied the correct solutions to ensure high availability and scalability.
What do I think about the scalability of the solution?
The scalability of Prisma Cloud is good, covering both the front end and the back end. The entire solution is well scalable.
How are customer service and support?
Customer service is good in general. There are three levels of support. I have interacted with levels one and two, where initial contact is made and detailed information is gathered. They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any alternative solutions such as Check Point, CrowdStrike, or Aqua Security.
How was the initial setup?
I worked primarily with SaaS adoption and was in charge of the deployment as part of the delivery team.
The initial setup is straightforward and does not require extensive deployment efforts, except for configuring the solution and deploying agents if necessary.
The maintenance is done directly by Palo Alto. Palo Alto is in charge of deploying new releases and updating the main components. Everything is informed to the client through the status page maintained by Palo Alto.
What's my experience with pricing, setup cost, and licensing?
The pricing for Prisma Cloud is high. Providing a pay-as-you-go model or pricing options tailored for medium and small enterprises could help attract more clients.
Which other solutions did I evaluate?
In my last job, we compared Prisma Cloud to other tools, and it was ahead of the competition.
What other advice do I have?
For new users, it is important to understand the specific objectives and needs to ensure a successful implementation of the solution. They should also focus on using the data to make data-driven decisions.
I would rate Prisma Cloud a ten out of ten.
The experience is good but we need more features to secure our environment in cloud
What do you like best about the product?
We can use easily from anywhere no need physical appliances
What do you dislike about the product?
Sometime we need to explain to internal security team that is safe to use, there is no better documentation
What problems is the product solving and how is that benefiting you?
Best feature it's providing dns security that our more concerned in our environment
Palo Alto Cloud Review
What do you like best about the product?
It's advance feature rich UI and abilities. Able to track connections via multiple means.
What do you dislike about the product?
The lag and loading times and the amount of times the service goes down. I want the speed to improve significantly. Downtime seriously demeans progress.
What problems is the product solving and how is that benefiting you?
Able to block and allow enterprise users permissions to access stuff have safety rules for new domains saying a minimum of 14 days before it gets re crawled and other features.
Excellent DEVSECOPS Platform
What do you like best about the product?
ITS CSPM, CWPP, APP sec Module along with the Alerts and Compliance recommendations.
What do you dislike about the product?
There are certain features which are not supported yet which delays the workflow but there team has generated RFE request which will release the new one later but that too doesnt have a time line as well.
What problems is the product solving and how is that benefiting you?
It is helping securing clusters along with nodes present in it.
Prisma Cloud also helps in CSPM module by generating different types of alerts in different types of policies such as network,Iam and config which basically compare from Best practices polices.
Prisma cloud has a fetaures of code to cloud that means an application from code level to deployement level it secures the appliaction at each stage.
Prisma Cloud also helps to check for Vulnerabilities AND COMPLIANCE ISSUES in Image and Host.
Prisma Cloud also has the capabilities to scan for the Iac template, Terraform Scripts.
Prisma Cloud also helps in CSPM module by generating different types of alerts in different types of policies such as network,Iam and config which basically compare from Best practices polices.
Prisma cloud has a fetaures of code to cloud that means an application from code level to deployement level it secures the appliaction at each stage.
Prisma Cloud also helps to check for Vulnerabilities AND COMPLIANCE ISSUES in Image and Host.
Prisma Cloud also has the capabilities to scan for the Iac template, Terraform Scripts.
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