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Prisma Cloud (Annual Contract)

Palo Alto Networks | 1

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External reviews

93 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Decent cloud platform with room for improvement

  • April 03, 2025
  • Review provided by G2

What do you like best about the product?
Cortex Cloud is pretty solid when it comes to accessibility and ease of use. The UI is intuitive, and setting up workflows isn’t overly complicated. It integrates well with other tools, which is a big plus.
What do you dislike about the product?
It can be a bit pricey compared to some alternatives, and occasionally, performance slows down under heavy load. Some features feel underdeveloped or lacking customization, and support response times could be better.
What problems is the product solving and how is that benefiting you?
Cortex Cloud helps streamline workflows by centralizing data and processes, reducing the need for manual intervention. The automation features save time, and the real-time collaboration tools improve efficiency, especially for remote teams. Security measures help with compliance and data protection, which is crucial for handling sensitive information. However, occasional slowdowns and pricing concerns remain a factor.


    Computer Software

Properly using AI to drive innovation

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
Having worked on some in-house AI driven security solutions I can say this gives a very nice turn-key solution. The fact it's a cloud native solution flies pretty well with the upper management and it gives a good user experience for the admins or security folk who have to cover all their bases with anything they need to monitor.
What do you dislike about the product?
There is the price to consider on this product for sure, having it be a cloud-first solution my personal gripes about telemetry and security of our company data come to mind and make me wary of how much is really shared and if the security solution actually makes some things more vulnerable, but that's more of a personal thought. I'd say enterprise pricing is still the biggest barrier to entry for many companies.
What problems is the product solving and how is that benefiting you?
The biggest benefits we saw were in the lowering of mental overhead and time lost on poring over our code and making sure it's actually cloud ready. It ma


    Consulting

Unexpected experience

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
Customer support is very efficient. Custom implementation through the use of the many features they provide. Even tough documentation is not detailed is quite easy to integrate.
What do you dislike about the product?
Documentation is not very detailed. Could provide more info. Pricing a little bit exaggerated, if it would be cheaper would be a great. User interface could be made more user friendly.
What problems is the product solving and how is that benefiting you?
Provides a real-time monitoring and very helpful security features such as unauthorized access protection and AI-based analysis to identify potential issues


    Mateusz R.

short fun with our project

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
Scalability – It auto-scales beautifully, which means workloads can grow without worrying about provisioning servers
Self-serve ML/AI infrastructure – Teams love how Cortex Cloud makes it easy to deploy machine learning models without needing to manage infrastructure manually.
What do you dislike about the product?
Debugging deployments can be tricky
When something goes wrong, logs and debugging tools can be a bit raw, especially if you’re new to the platform. Some users feel it could benefit from deeper observability or integrated tracing.
What problems is the product solving and how is that benefiting you?
Teams use Cortex to deploy ML models as REST APIs that respond to live requests—perfect for use cases like:

Recommendation engines
Fraud detection
Personalization
NLP/chatbots
Computer vision applications


    Lukáš M.

Complexity simplified

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
Despite being very complex product, issue analysis and dependency mapping is very simple, thus reducing the labour of manually integrating and implementing multiple custom SDKs.
What do you dislike about the product?
User interface could use some more contrasting colors in dark settings, issues not always being notified by email. We have not yet engaged in any customer support communication, can't comment on that.
What problems is the product solving and how is that benefiting you?
Being able to identify potential vulnerabilities and weak spots in our system before our QA or (at the worst case) users ever find out. Also shows history of these findings, making it easy to track what part of our product is most impacted by inadequate changes (in regards to security).


    Tariq H.

Reviewing Cortex Cloud

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Cortex Cloud is its intuitive interface and reliable performance, which make managing workloads easy and efficient. The platform's scalability allows me to adjust resources as needed, and its seamless integration with other tools streamlines my workflow. Additionally, the responsive customer support and robust security features provide peace of mind.
What do you dislike about the product?
One aspect I dislike about Cortex Cloud is that the initial setup can be a bit complex and time-consuming, especially for new users. Additionally, while the platform offers a wide range of features, it can sometimes feel overwhelming to navigate all the options. I also think the documentation could be more comprehensive to help users better understand and utilize advanced functionalities.
What problems is the product solving and how is that benefiting you?
By providing tools that ensure my cloud infrastructure adheres to industry compliance standards, it helps me avoid potential regulatory issues and fines. This compliance assurance streamlines my operations and reduces the time and resources needed for manual audits. Additionally, its container security features protect my applications by identifying vulnerabilities and managing risks, which enhances the overall security of my deployments. This not only safeguards sensitive data but also boosts my confidence in deploying applications securely, ultimately allowing me to focus more on innovation and less on security concerns.


    Rafael Arturo M.

Excellent platform for cloud security

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
The facility and abailabilty that it gives us as users is one of the things that not most competitors gives. We're even planing on implementing it on the business i work with.
What do you dislike about the product?
For what we saw was the time of implementation that it takes, other than that i consider it to be the best in the market for what it does. Really like the product.
What problems is the product solving and how is that benefiting you?
Stopping threats even before the company noticies, that's one of the reasons we think the platform offers, and the variety of things you can do with it is almost endless.


    Tayyab H.

Good cloud adaption

  • March 02, 2025
  • Review provided by G2

What do you like best about the product?
Well, it's a single platform for all instances like data pipeline, code pipeline and other scenarios.When using other cloud here are outside properties involved which is risky and tedious, so cortex is very good in this scenario.
What do you dislike about the product?
There should be more advertising and within few years cortex must be equal to other cloud providers for this a strong aadvertisement, highlight benefitsts and use cases must be highlited.
What problems is the product solving and how is that benefiting you?
Overall fine more use cases and adaption to be followed this can be done by arranging hands ons sessions so more professionals have skills of cortex cloud.


    Herberth S.

Quality, safety, effectiveness.

  • February 27, 2025
  • Review verified by G2

What do you like best about the product?
Their platform is easy to use, and having good integration with other brands facilitates its implementation, it is a solution that has several useful functions.
What do you dislike about the product?
Being a complete solution, recognized in the Gartner quadrant, its cost may be higher compared to other solutions that do the same for a lower price.
What problems is the product solving and how is that benefiting you?
It has assertive credibility in terms of vulnerability detection, which generates greater trust in my company, and its easy management makes using it pleasant.


    Vijay K.

Recommend Cortex Cloud

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
ability to provide a unified, AI-powered platform for comprehensive cloud security, offering real-time threat detection, automated remediation, and streamlined security operations by integrating data across various cloud environments, significantly reducing the workload on security teams and improving overall threat response capabilities.
What do you dislike about the product?
a steep learning curve, complex user interface, high resource consumption, potential integration challenges with non-Palo Alto Networks products, and the need for dedicated security expertise to fully utilize its capabilities
What problems is the product solving and how is that benefiting you?
unified threat detection and response across network, endpoint, and cloud environments, advanced automation capabilities to remediate security issues, improved visibility through data consolidation, streamlined security operations by breaking down silos, and the use of AI-powered analysis to identify complex threats; essentially providing a comprehensive security platform with automated response mechanisms to mitigate threats effectively.
Key advantages of Cortex Cloud:
Centralized Visibility:
Gathers data from various security sources, providing a holistic view of potential threats across your network, endpoints, and cloud infrastructure.
Advanced Threat Detection:
Leverages machine learning and behavioral analytics to identify even sophisticated and unknown threats.
Automated Response:
Can automatically take actions to remediate security issues like misconfigurations, reducing manual intervention and response time.
Security Orchestration:
Integrates with existing security tools, enabling streamlined incident management and response workflows.
Reduced Security Complexity:
Breaks down security silos by unifying data from different security solutions into a single platform.
Managed Threat Hunting:
Offers a managed service where expert security analysts proactively hunt for threats within your environment.
Scalability:
Designed to handle large volumes of data and adapt to evolving security needs.
Improved Analyst Efficiency: