I saw some projects where clients use Fortinet now. They have Fortinet in their LAN, so they need to continue to have this solution. It is very difficult to change. We know that IT managers do not want to change anything. They just make it better with what they have now, not to change. For Fortinet, the solution that I used most recently is Fortinet FortiAnalyzer and FortiManager.
External reviews
External reviews are not included in the AWS star rating for the product.
User successfully navigates setup and configuration, finds value in security analysis and support
What is our primary use case?
What is most valuable?
For us in Latin America, the best features of Fortinet FortiAnalyzer are the solutions that combine SD-WAN and security in the same box. I think that is what differentiates Fortinet from the others. Almost every manufacturer has a similar structure for monitoring and collecting logs. To have all the information about clients, networks, or security information, you typically need two platforms.
We use the information from Fortinet FortiAnalyzer to show our clients and provide consultancy for them. We advise them, 'You need to make an action plan for this problem,' or help them understand the vulnerabilities of the security and create an action plan for better security practices.
Fortinet FortiAnalyzer is good for that, but we need to have a team that knows about the information that is collected. You need to know the platform.
What needs improvement?
When I had contact with FortiManager and Fortinet FortiAnalyzer, it was not so easy, but with some reading or training on the platform, it becomes easy to use.
How are customer service and support?
I would rate Fortinet's customer service a nine, on a scale of 1 to 10.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for Fortinet FortiAnalyzer is easy. It is not so difficult. You need to have some training, but it is okay.
Which other solutions did I evaluate?
In the past, I did research to know different SIEM solutions because it is very common; each company has its own SIEM. Cisco has its own SIEM, so they work very well with their Cisco ecosystem. But we have clients with heterogeneous solutions, and we try to look for a SIEM solution that is universal. You can use Cisco, Huawei, or Aruba, and the SIEM solution can integrate and work with any kind of solution. I also saw something about IBM.
Fortinet FortiAnalyzer integrates with SIEM, but I do not know about the integration with other kinds of solutions.
What other advice do I have?
I am a user of HPE and not a partner yet. We are a partner with Huawei.
I was in presales, so I know Zabbix and Grafana. We know how it works, but we do not have the responsibility to set up the solution. I communicate to our clients that we have the solutions of Zabbix and Grafana, and it is possible for them to see the information of the LAN, the WLAN, and the link.
Here where I am working now, we use the solution of XDR and NDR from Trend Micro. Our security business unit has a lot of experience selling Trend Micro XDR or NDR solutions in Brazil. The Trend Micro solution I am mentioning is Trend Vision One. They sell solutions to a big energy company in Brazil.
We show the reports to clients to let them know about their problems and compliance with their security policies.
Fortinet is very common for security, and everybody knows them. We have different kinds of companies. Those that lead for technology do not worry a lot about using it, as they have money for investment in technology. The other ones that do not have a lot of money almost do not know about the technology. So we have to show them that something this exists and try to make the projects according to their budget. That is our challenge here.
I rate Fortinet FortiAnalyzer an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Provides robust cybersecurity capabilities with excellent customer support
What is our primary use case?
Fortinet FortiAnalyzer is used for vulnerabilities with cyber attacks.
The clients are in different industries, including private sectors such as retail, industry, healthcare, financial, banks, and others. There are no government clients.
For clients in banking, financial, and retail sectors, Fortinet FortiAnalyzer prepares them for attacks and helps prevent security incidents.
What is most valuable?
The predictive analytics of Fortinet FortiAnalyzer is very valuable for clients because this solution has a complete architecture for cybersecurity.
The ability to create custom reports and dashboards has helped improve understanding and provided clients with better cybersecurity solutions through the analyzer.
The integration of Fortinet FortiAnalyzer with SIEM solutions and other security solutions is very important because client solutions are not heterogeneous. Clients typically have multiple solution providers, making communication between all systems crucial.
What needs improvement?
Fortinet FortiAnalyzer can become even better with integration with other product providers and solution providers.
For how long have I used the solution?
I have five years of experience with Fortinet FortiAnalyzer.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The customer service and technical support with Fortinet is very good. I have experience with two different client service models: on-premise solutions and MSP services on a monthly basis. On a scale from 1 to 10, I would rate it as nine.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Some clients did move to Fortinet from other solutions before, and they have had good experiences with the solution.
How was the initial setup?
The initial setup is not complex; it is straightforward.
What was our ROI?
The return on investment is very good, and the price-performance ratio is excellent. On a scale of 1 to 10, I would rate their return on investment as eight.
What's my experience with pricing, setup cost, and licensing?
I have experience with pricing, licensing, and setup costs as I prepare quotes for clients. While Fortinet FortiAnalyzer might be more expensive than some other solutions, it remains very competitive in the market.
Which other solutions did I evaluate?
I do not know the main differences between Fortinet and Cisco or Fortinet and Palo Alto.
What other advice do I have?
I have experience with Fortinet solutions and am familiar with FortiReporter, FortiManager, and Fortinet FortiAnalyzer.
I sell FortiGate but work only in commercial roles. My clients do not use Fortinet FortiAnalyzer with AWS, though I work with various cloud providers including AWS, Google, Azure, Huawei, and IBM for cloud solutions, both private and public.
The solution is very important for clients to complete their architecture in cybersecurity. Clients need the cyber analyzer and reporting analyzer to complete their security posture.
Overall rating: 9 out of 10.
Enables efficient detection of data leaks and improves security analysis with comprehensive dashboard creation
What is our primary use case?
We are using Fortinet FortiAnalyzer to detect and identify data leaks.
We look for firewall logs, router logs, and switch logs in Fortinet FortiAnalyzer for predictive analytics.
My organization uses Fortinet FortiAnalyzer's compliance report templates.
What is most valuable?
I think Fortinet FortiAnalyzer is the best security solution in the world. It's similar to Splunk, and they are doing a good job.
I am creating dashboards for my analysis, and it's not too complicated to make them.
The importance of Fortinet FortiAnalyzer's integration with Security Information and Event Management rates at seven or eight.
What needs improvement?
The UI needs to be improved in future updates.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for two years.
What was my experience with deployment of the solution?
The deployment was very easy and took one hour to install the product.
How are customer service and support?
The technical support deserves a rating of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I use Splunk for log management.
How was the initial setup?
The installation of the product took one hour.
What about the implementation team?
I was the only person who installed the product and took part in the installation.
Which other solutions did I evaluate?
I didn't evaluate any alternatives for Fortinet FortiAnalyzer.
What other advice do I have?
We are using a private cloud deployment.
We are using Cisco and Forti Endpoints.
I rate Fortinet FortiAnalyzer an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Management becomes centralized with effective logging
What is our primary use case?
I use Fortinet FortiAnalyzer to consolidate all our logs and traffic details in one box with a single GUI.
What is most valuable?
The features that are most effective for me in Fortinet FortiAnalyzer are easy to manage. Fortinet FortiManager is also a great product to manage multi-site management options and other tools.
The capability of logging in Fortinet FortiAnalyzer is great because there is no need to go to each individual box to check the traffic details. We can collect everything in Analyzer and check from a single console.
What needs improvement?
Fortinet FortiAnalyzer could be improved by enabling features such as predictive analysis. We should implement AI features, correlation of different logs, and have predictive analysis, including alerts for policy violations.
AI features would enhance Fortinet FortiAnalyzer significantly.
For how long have I used the solution?
I have worked with Fortinet FortiAnalyzer for almost three years.
What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer is very easy because we have it virtual.
What do I think about the stability of the solution?
The stability of Fortinet FortiAnalyzer is consistently stable.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiAnalyzer is quite normal and easy to scale, with no restrictions or limitations.
Scaling Fortinet FortiAnalyzer is expensive.
How are customer service and support?
The technical support from Fortinet is adequate, but it varies case by case. Some issues are resolved easily with good support, while sometimes it is less effective. I would rate it as average seven.
I am not satisfied with the skills of the support team. The response time is faster, but the level one team has some shortages in skills. When issues are escalated, we get better feedback.
How would you rate customer service and support?
Neutral
What was our ROI?
Fortinet FortiAnalyzer saves time, but it's debatable on any savings from its use.
I cannot approximate any savings in percentage terms or comment on Total Cost of Ownership (TCO) because we don't have any savings. We invest in other products in addition to this firewalling.
What's my experience with pricing, setup cost, and licensing?
I manage licensing by purchasing based on three years of support and bundled licenses.
The costs are a few million Qatar riyals.
What other advice do I have?
I am a customer of Palo Alto, and my email is abduljabbar@km.qa.
My job title is engineer.
We have Fortinet FortiGate, Fortinet FortiAnalyzer, Fortinet FortiManager, and Fortinet FortiSandbox.
I am a user and customer only with Fortinet.
Only one person is generally required for the maintenance of Fortinet FortiAnalyzer.
I would rate Fortinet FortiAnalyzer eight out of ten overall.
It is possible for us to discuss Fortinet FortiManager at a later date.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized log analysis streamlines management tasks and accelerates report generation
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Which deployment model are you using for this solution?
Comprehensive log analysis and cost reduction achieved
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Offers seamless log storage and integration with existing systems
What is our primary use case?
I use Fortinet FortiAnalyzer for log storage, log analytics, and generating reports. It also acts as a syslog server as well as a SIEM and SOAR solution. It is integrated with Fortinet solutions like FortiGate, FortiClient, FortiMail, and FortiWeb.
What is most valuable?
The most valuable features of Fortinet FortiAnalyzer include its capability to act as a syslog server, its SIEM and SOAR capabilities with limited playbooks, and its integration with Fortinet solutions ensures ease of use for users with a Fortinet infrastructure. The device's pricing model also offers good value for money.
What needs improvement?
The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for about five years.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiAnalyzer as eight or nine out of ten. It provides a reliable solution for managing network-wide data.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten. As a virtual machine or cloud-based solution, it scales efficiently to meet organizational needs.
How are customer service and support?
The customer service and support from Fortinet are rated as eight out of ten. The support quality sometimes varies due to regional support issues, leading to longer response times.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Fortinet FortiAnalyzer, I was using QRadar. I switched because QRadar was expensive.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is straightforward. It can be deployed on hardware or as a virtual machine, making it simple to execute.
What was our ROI?
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAnalyzer offers competitive pricing. Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
What other advice do I have?
I recommend Fortinet FortiAnalyzer to those who have other Fortinet solutions. It integrates well with Fortinet systems. However, for an organization with no Fortinet solutions, a dedicated SIEM might be better. Overall, I would rate Fortinet FortiAnalyzer eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Interactive reporting facilitates efficient log analysis and troubleshooting
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Which deployment model are you using for this solution?
Simplifying log management by displaying detailed access information
What is our primary use case?
We use Fortinet FortiAnalyzer primarily for log retention storage. Fortinet FortiAnalyzer allows us to store logs for up to one year, and we base the license on the amount of data received daily, whether 5 GB, 2 GB, or 3 GB. We perform this setup in a VMware environment. This involves downloading the OVA file from the Fortinet Support Portal, installing it, activating the license, and allocating the necessary storage space. This process ensures we can save logs for up to a year as per Fortinet's standard retention period.
What is most valuable?
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied. This visualization and detail make managing logs more straightforward. In conjunction with our VMware setup, Fortinet FortiAnalyzer enhances organizational efficiency, meeting the standard log retention period for up to a year.
What needs improvement?
Fortinet FortiAnalyzer could improve by offering more detailed packet inspection information, especially where packets get dropped. Currently, it informs us that a packet has been dropped, but it does not give the reasons for the block. Enhanced deep inspection features would make troubleshooting easier.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for more than three years.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer has daily updates with fixes, which means we need to schedule downtime for upgrades. This is not ideal in a production environment. On the other hand, it remains stable during implementation for one or two years. However, security breaches and vulnerabilities do exist, but Fortinet provides quick patches. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
We plan Fortinet FortiAnalyzer scalability based on customer suggestions for up to five years. It typically handles three to five years of expansion effectively. There is uncertainty beyond five years due to potential changes in requirements.
How are customer service and support?
Technical support is good, and I rate it ten out of ten. Although Fortinet supports frequent updates, we need to allocate downtime for these activities, which is not ideal.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is user-friendly. It provides public knowledge articles which are helpful for clarity and troubleshooting. The support available is good.
What about the implementation team?
We are a solution provider, and I have experience working on multiple Fortinet products.
What's my experience with pricing, setup cost, and licensing?
When comparing the price of Fortinet FortiAnalyzer to other products, I would give it a rating of seven out of ten. Costs reflect the feature set offered, similar to how costs vary between an iPhone and an Android phone. Customer requirements dictate purchasing decisions.
Which other solutions did I evaluate?
I have used Check Point and FortiManager. I do not have experience with Cisco's security products or FortiMail.
What other advice do I have?
While Fortinet FortiAnalyzer has some deep inspection limitations, I would recommend it to enterprise customers. I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
Unified log management and correlation enhance security management for moderate network deployments
What is our primary use case?
I am a customer as well as a partner of Fortinet. I work with telecom service providers in India, and I partner with Fortinet to resell their solutions to our end customers. I also use Fortinet appliances in our own network for securing our network and our data.
What is most valuable?
Fortinet FortiAnalyzer provides good correlation capability from the logs generated by Fortinet appliances. It serves as a single log management and analysis platform for various Fortinet appliances, including FortiGate, FortiSwitches, and FortiWi-Fi access points. This makes it a unified platform for numerous Fortinet appliances. It helps in security management by aggregating logs across all devices and offers a single platform for monitoring.
What needs improvement?
Currently, Fortinet FortiAnalyzer provides a very basic level of correlation facilities. I would like to see improvements in the integration of better correlation capabilities. This would help in analyzing various security incidents and events more effectively by delivering a handful of relevant logs instead of thousands, allowing me to pinpoint issues with minimal effort and time.
For how long have I used the solution?
I have approximately 15 years of experience with Fortinet FortiAnalyzer.
What do I think about the stability of the solution?
I think Fortinet FortiAnalyzer is quite stable. I would rate its stability as a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Fortinet FortiAnalyzer as a seven out of ten.
How are customer service and support?
The technical support from Fortinet is fantastic and I would rate it as nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is straightforward. It comes in two variants: a physical appliance and a virtual appliance. It can be installed on any server hardware, and the documentation from Fortinet is excellent, providing necessary help when required.
What was our ROI?
The ROI is pretty good. Fortinet is highly efficient for moderate deployments and provides a secure platform for medium-sized networks and data centers. The pricing is very competitive, especially in the Indian market, providing excellent ROI.
What's my experience with pricing, setup cost, and licensing?
In the Indian market, Fortinet's pricing is very competitive, allowing us to win most of our deals. It is supportive in terms of pricing, offering a good balance for mid-sized enterprises.
What other advice do I have?
Based on my experience, I would recommend Fortinet FortiAnalyzer wherever there are more than ten FortiGate devices. It is effective for small and medium enterprise deployments but may not be suitable for large enterprises or high-grade data centers which might require solutions like Palo Alto or Check Point. I rate the overall solution as eight out of ten.