The primary use case for our clients revolves around robust reporting capabilities, addressing key aspects such as understanding diverse utilizations and the performance of network links. They specifically sought insights into bandwidth usage and detailed reporting at the application level. Additionally, an essential requirement was efficient log management. This is crucial because FortiGate has limitations on retaining logs for an extended duration, and our clients needed a solution, such as FortiAnalyzer, to effectively manage and analyze logs over an extended period.
External reviews
External reviews are not included in the AWS star rating for the product.
Comprehensive reporting and efficient log management
What is our primary use case?
What is most valuable?
The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics. Additionally, its ability to centrally capture logs from multiple devices proves indispensable for our SOC. This centralized log management facilitates automation processes, and we also greatly appreciate the effectiveness of its analytics features.
What needs improvement?
I believe that its technical support is the only aspect that requires significant improvement. With the current trend toward AI advancements, there's an opportunity for improved AI analytics. This could empower us to better leverage technology to detect attacks in a more effective manner.
For how long have I used the solution?
I have been working with it for more than five years.
What do I think about the stability of the solution?
It offers excellent stability capabilities. I would rate it nine out of ten.
What do I think about the scalability of the solution?
It offers a capacity of up to two thousand gigabytes of logs daily, showcasing considerable scalability. I believe it is a scalable solution that can easily accommodate increasing needs without compromising performance. Our clients fall into the enterprise category. I would rate it eight out of ten.
How are customer service and support?
The support services are often outsourced to specific regions, resulting in varying levels of technical expertise. While regions like America, the USA, Europe, and certain countries in Australia benefit from reasonable and proficient engineers, other locations may experience subpar tech support. Consequently, issue resolution can be time-consuming, leading customers to sometimes address problems independently. Particularly in terms of time efficiency, there is a need for improvement to expedite the support process. I would rate it six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward. I would rate it eight out of ten.
What about the implementation team?
The deployment process is straightforward and efficient, requiring minimal time and effort. It takes approximately thirty minutes and it's quite user-friendly.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. The cost structure is primarily based on factors such as the number of logs, log sizes, and the daily log storage capacity, with a minimum requirement of two gigabytes per day. The maximum storage capacity can extend up to eight thousand gigabytes of logs per day.
What other advice do I have?
I would strongly recommend utilizing it. It's an excellent product with abundant features, offered at a very reasonable price point. Overall, I would rate it eight out of ten.
Centralized log management and real-time analysis enables efficient traffic log analysis and comprehensive network monitoring, but has an initial learning curve
What is our primary use case?
I find it to be a valuable tool for utilizing traffic logs. The product's continuous improvements and Fortinet's commitment to enhancing its capabilities contribute to its effectiveness.
What is most valuable?
The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects.
What needs improvement?
It would be beneficial to enhance the streamlining of the generation of automated reports related to compliance, such as PCI DSS or HIPAA, based on the logs collected. Automated reports focusing on compliance issues would provide a clearer understanding of potential gaps and the need for remediation. This feature would significantly simplify the process of identifying and addressing areas that require attention.
For how long have I used the solution?
I have been working with it for ten years.
What do I think about the stability of the solution?
I would rate its stability capabilities eight out of ten.
What do I think about the scalability of the solution?
We have approximately three thousand users within our company. I would rate its scalability seven out of ten, as it should be improved.
How are customer service and support?
Technical support is responsive. I would rate it eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The majority of our network infrastructure is based on Fortinet, with a single device each on Palo Alto and Cisco.
How was the initial setup?
The initial setup was fairly easy. When approaching it for the first time, there might be some minor complexities. However, as you gain experience, the process becomes quite straightforward to manage.
What about the implementation team?
The setup typically takes a maximum of three to four hours, depending on the scenario. If it's hardware, there usually aren't any issues. For software installations, you need to consider server specifications, and the process involves loading the license, which may take about three to four hours for activation. For maintenance, we have a team of five members responsible for overseeing the entire network, which includes managing the Fortinet licenses.
What's my experience with pricing, setup cost, and licensing?
The pricing model is subscription-based. It involves payment for both the license and ongoing support. I would rate it seven out of ten.
What other advice do I have?
It serves as an excellent tool, especially for addressing compliance requirements. Analyzing traffic logs and monitoring network impressions, both inbound and outbound traffic, are essential needs that this tool effectively fulfills. Implementing it has proven to be highly beneficial. Overall, I would rate it seven out of ten.
"Optimal method for getting an insights on FortiAnalyzer device data"
FortiAnalyzer is an exceptional security information and event management (SIEM) solution
User friendly
Best tool ever used
Experience of Fortianalyzer
FortiAnalzer best network analyzer
Better value for money
Powerfull log analyzer
Best for report view makes things easy in complicated network. Loved the product gives ease to admin.
Usefull tool for Fortinet device's logs
Integration is very easy
It's easy to find the log you're looking for.