We are using Coralogix for log monitoring and creating dashboards. We have not explored the SIEM part and other capabilities yet.

External reviews
External reviews are not included in the AWS star rating for the product.
Log monitoring benefits highlighted while AI feature suggestions remain crucial
What is our primary use case?
What is most valuable?
We are not using Coralogix to the fullest extent. However, the log monitoring is good, and the dashboards that we create are beneficial. Other aspects like the alerting mechanism are also satisfactory.
What needs improvement?
Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions. The increasing volume of data and the resulting bandwidth charges are concerns. An in-built solution that remains native could resolve this issue.
For how long have I used the solution?
We have been using it for almost two years now.
What do I think about the stability of the solution?
For now, we have not experienced any stability issues.
What do I think about the scalability of the solution?
We have not experienced any scalability issues so far.
How are customer service and support?
The technical support is good. I rate it eight out of ten, and I am satisfied with their response time and overall competence.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Currently, we are at a very minimal cost, which is around $400 per month since we have reduced our usage. Initially, we were at $900 per month.
Which other solutions did I evaluate?
We are considering having an in-house mechanism using Grafana Loki.
What other advice do I have?
I would recommend Coralogix to others based on my experience.
I rate Coralogix seven out of ten. Including AI features could be a game changer.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Best real-time cloud infrastructure monitoring tools
It is a user-friendly tool
Efficient monitoring with precise time range selection boosts daily transaction reconciliation
What is our primary use case?
We are building a reconciliation system where we handle the in and out of transactions daily. We maintain a record to verify if transactions came at the expected time and match them with the bank statement. We also deal with Kafka and pod failures, high Kafka lag, and have integrated Grafana with Coralogix to monitor Kafka lag on each topic.
What is most valuable?
One of the most valuable features of Coralogix is its time range feature, which allows us to specify a time range and get the exact logs needed. This feature is frequently used by our team. Coralogix also allows us to query in a way similar to querying a database, but this is not commonly known among our team members.
What needs improvement?
We need to reduce the number of logs generated by our system, which are substantial. We require some form of grouping or categorization of logs to identify them better. Additionally, we find that the user interface is not intuitive, especially when first onboarding, and improvements could be made here.
For how long have I used the solution?
I have been using Coralogix for around one year.
What do I think about the stability of the solution?
There was an instance where we faced difficulty understanding why there was a lot of Kafka lag. The aggregation process in Coralogix makes it hard to see the exact metric. For example, high CPU usage on one pod can be averaged out by others, concealing potential issues. This averaging can sometimes be troublesome.
What do I think about the scalability of the solution?
Coralogix scales well, and I will rate it nine out of ten. We have never faced any scalability issues.
How are customer service and support?
The support team is doing well. They are helpful, especially when we created several custom dashboards.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and easy to integrate with Coralogix. Creating a custom dashboard depends on the team.
What's my experience with pricing, setup cost, and licensing?
The pricing is expensive. We need to reduce logs to manage costs. Despite the expense, I believe it is worth the money to have Coralogix as a tool.
Which other solutions did I evaluate?
I would recommend considering New Relic, as it is a big competitor. New Relic provides specific metrics for each function and line of code, which is beneficial.
What other advice do I have?
I would rate Coralogix eight out of ten overall. While I recommend Coralogix, New Relic has advantages in specific areas.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Experience smarter logging, faster troubleshooting, turning logs into insights, not noise!
Cost Optimization log tiering system (Frequent Search, Archive, and Low Tier) allows us to balance performance and cost, ensuring critical logs are accessible while storing less critical logs efficiently.
Seamless Integrations integrates well with Fluentd, AWS, and other observability tools, making log ingestion and analysis smooth.
Detailed Usage Insights ability to analyze logs based on applications, subsystems, and severity helps optimize data ingestion and prevent unnecessary unit consumption.
Responsive Support Chat support assists with temporary unit increases, which is helpful for maintaining uninterrupted operations .
Scalability efficiently handles high log volumes across multiple teams and regions, which aligns with your multi-account AWS setup.
APM provides real-time insights into our application behavior, linking logs, metrics, and traces to give a complete picture of system health . Along with distributed tracing allows us to track requests across services, helping pinpoint bottlenecks in microservices architectures.
Good level of breadth being covered
2. The product is easy to use and has a good set of out-of-the-box dashboards
3. Since raw logs are available to us, we can build out custom dashboards using these for our different use cases
4. Integration with the product was fairly straightforward
5. Customer support is prompt and most of the times useful
2. The time to load the logs and some of the dashboards could be a little on the higher side
2. We have instrumented with opentelemetry and are pushing the APM logs as well to coralogix. Again here, the visualization is good, giving us a better view of how different services interact and where there are bottlenecks or issues
3. We have recently adopted the RUM integration to push the front end logs.