The solution is predominantly for gateway-level protection. There are multiple filters now. In the past, these devices were used for extensive filtering regarding phishing, security, and data protection. Back then, there were numerous challenges. I headed IT operations for a B2B marketplace company, where data was the lifeline. We actively monitored logs to detect threats. Things have improved significantly as much protection now happens from the cloud.
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Bandwidth allocation empowers high-end users and offers good threat management
What is our primary use case?
What is most valuable?
Predominantly, we utilized two or three features. One significant aspect was the allocation of bandwidth. Not every user had the same privileges, so high-end users required better bandwidth. We worked on infrastructure where bandwidth was an issue, necessitating allocation.
Additionally, SonicWall excelled in threat management, evident in how users handled it effectively.
What needs improvement?
The engine provided initially was quite heavy, creating a trade-off between software and hardware-based threat management. A component was installed on every device, consuming substantial memory. When the software was downloaded, optimal hardware utilization was lacking, making hardware upgrades inevitable. Issues like these were tied to the engine size. However, significant improvements and threading have made the solution more convenient, moving from a bulky application.
For how long have I used the solution?
I have known SonicWall for approximately 14 years.
What do I think about the stability of the solution?
There were challenges with the coexistence of other applications, especially in a Microsoft environment. UTM devices, being closed boxes, posed management issues. Understanding and handling these devices onsite was limited, requiring external support.
What do I think about the scalability of the solution?
With the transition to cloud, scalability became immediate. Earlier, on-prem setups had scalability constraints due to hardware and bandwidth bottlenecks. Nonetheless, the product is robust, eliminating major scalability concerns.
How are customer service and support?
I have been fortunate to work with a solution specialist company that consistently provided tech support. They ensured smooth operation without significant issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously utilized Microsoft solutions.
What about the implementation team?
Two network engineers from my IT team handled the initial setup.
What was our ROI?
We considered it similar to insurance. Failures allowed us to understand the safety net it provided. Investment was challenging but strategic, given its advantages like 30% depreciation in the Indian ecosystem by the third year. Cloud enhancements have amplified the value for money.
What other advice do I have?
For mid-sized to large organizations, SonicWall is the right fit. However, smaller organizations may not find it suitable.
I would rate the overall product a nine out of ten.
Helps small businesses expand branches more easily
What is our primary use case?
I have some small and medium businesses. I do not use this for enterprise.
What is most valuable?
I have a variety of customers, such as NSv, non-financial banking enterprises, banking, small bank credit unions, and all those types of businesses. My customer base is different, so I cannot really specify which feature is best. It depends upon the customer. For example, for my small NFB banking services, when they are expanding their branches, I could incorporate a little bit easier.
What needs improvement?
The price is a significant factor.
Mostly in India, the customer service has many hurdles to get real support. If I want to talk to a customer executive, they ask many trivial questions. Even if I explain that I am asking for a Dell partner, they still ask specific questions, and they will explain many unnecessary questions.
For how long have I used the solution?
I have used the solution since it was acquired after it was acquired by Dell.
What do I think about the scalability of the solution?
Mostly, I deal with this solution. I do not directly deal with SonicWall. The space is really low, maybe less than 10%.
What other advice do I have?
Out of ten, I would rate the solution at an eight.
One of the best security provider
What do you like best about the product?
Easy to use and implement. it's a comprehensive network security with advanced threat protection, easy deployment, securely remote access, & network security solutions for any size of businesses. SonicWall offers multiple advantages including robust CATP protection, ease of management, secure remote access, integration with cloud environments, comprehensive reporting, regular firmware updates
What do you dislike about the product?
It can be expensive and complex to manage for less experienced users, as advanced configurations and management may require Technical
knowledge & with limited flexibility due to hardware reliance.
knowledge & with limited flexibility due to hardware reliance.
What problems is the product solving and how is that benefiting you?
It helps in securing and maintaining the day to day security related challenges and managing the LAN, WAN and other routing related work easily, efficiently and robutstly with minimal downtime with very low secutiry vulnerabilities.
Was great and now mediocre
What do you like best about the product?
I really dont like anything about it so much. I don't have much to compare it to. We have only been using Sonicwalls, but will probably try something else in the future.
What do you dislike about the product?
Too many new issues:
The new OS is way to sluggish.
Delays moving from screen to screen.
Several minutes to restart is too long (180 seconds plus many more 20 second countdowns).
It is discomforting to see it trying to connect many times after the 180 second countdown and seeming like it is a never ending loop.
Even after it restarts and I log in, it takes a long time for the interfaces to work.
The upgrade from 6 to 7 was messy. It leftr too many lingering issues. It was my 4th upgrade and I never had a problem before. LB does not work as support says and the is ZERO documentation on it.
It just seems that the all around quality is getting worse instead of better.
Support was better before Dell bought them.
The new OS is way to sluggish.
Delays moving from screen to screen.
Several minutes to restart is too long (180 seconds plus many more 20 second countdowns).
It is discomforting to see it trying to connect many times after the 180 second countdown and seeming like it is a never ending loop.
Even after it restarts and I log in, it takes a long time for the interfaces to work.
The upgrade from 6 to 7 was messy. It leftr too many lingering issues. It was my 4th upgrade and I never had a problem before. LB does not work as support says and the is ZERO documentation on it.
It just seems that the all around quality is getting worse instead of better.
Support was better before Dell bought them.
What problems is the product solving and how is that benefiting you?
Firewall and services
Product management overall
What do you like best about the product?
advanced threat protection capabilities, including real-time threat intelligence, sandboxing, and deep packet inspection. These features help organizations detect and mitigate advanced cyber threats, such as zero-day attacks and ransomware, before they can cause harm.
What do you dislike about the product?
As above recommendation I am totaly disagree. These features not help me to detect and mitigate advanced cyber threats zero-day attacks and ransomware, and it cause harm.
Reasons so far as per my knowledge that time:
Enabling certain security features or deploying SonicWall devices in certain configurations may impact network performance or introduce latency, particularly in high-traffic environments.
Organizations should carefully evaluate performance requirements and consider hardware specifications accordingly.
I am not sure is it right findings but I got harmed fully impacted by ransomware.
Reasons so far as per my knowledge that time:
Enabling certain security features or deploying SonicWall devices in certain configurations may impact network performance or introduce latency, particularly in high-traffic environments.
Organizations should carefully evaluate performance requirements and consider hardware specifications accordingly.
I am not sure is it right findings but I got harmed fully impacted by ransomware.
What problems is the product solving and how is that benefiting you?
SonicWall's security solutions are scalable, making them suitable for both small businesses and large enterprises. Organizations can easily expand their security infrastructure to accommodate growing network demands without compromising performance or security effectiveness.
Provides effective threat prevention and helps improve security
What is our primary use case?
We use the solution as a firewall for our offices.
What is most valuable?
The product helps improve our security. We use SonicWall NSv on Azure. It’s a basic firewall. It's similar to all the other firewalls. The tool provides effective threat prevention. It simplifies our security operations. There is no direct connectivity to the VMs. We have everything on the host machine. There, we have the internal switches. So, the network layer has more security.
What needs improvement?
We face some challenges when we upgrade the solution. If I use NSv 400, I can't upgrade to the next generation. We cannot upgrade the VM to the next generation. We have to rebuild a new VM and copy the configurations. We cannot upgrade straightaway. The solution must allow us to upgrade the same machine to a newer version without many changes.
For how long have I used the solution?
I have been using the solution for more than ten years.
What do I think about the stability of the solution?
Since we have enabled the product in a fresh environment, there is no downtime.
What do I think about the scalability of the solution?
The product’s scalability is good. We can upgrade easily.
How are customer service and support?
The technical support team is very good. We can contact the team by phone or email.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment is straightforward. We get the image and deploy it in Azure. The configuration takes a day.
What's my experience with pricing, setup cost, and licensing?
The tool is moderately priced. We need to purchase an additional license for NSM. We can manage all the firewalls through NSM. Otherwise, we would have to connect each location manually to manage the devices. With NSM, we can connect and manage all the firewalls globally. We can push the policies across all the firewalls in one go.
What other advice do I have?
We use SonicWall’s Content Filtering, Gateway, and IPS security tools. Most solutions have similar features. When we deployed the tool in our organization, it had all the technical functionality we needed. It is still relevant and fits our requirements. Currently, we are on Azure. Before, we had an on-premises setup. We were using VMware for our on-premises setup. Overall, I rate the tool an eight out of ten.
Product not working in AWS
Can not access console after deployment. Can not SSH as well. Can ping after enabling ICMP in firewall. Try to login using serial console, but credentials are not working. Crazy !!!
Great Firewall and UIs but Bad Customer Support
What do you like best about the product?
Ease of use, great UI, long lifespan of hardware, implementation is on the easier side
What do you dislike about the product?
Customer support is terrible and lacking compared to other vendors, budget product offered by Dell, need to fine tune the devices in order to get the most out of them
What problems is the product solving and how is that benefiting you?
Helps block against cyber attacks (malware, ransomware, viruses, intrustions, botnets, spyware, trojans, worms, and other malicious attacks), assesses and mitigates risk, and provides an ease of management for firewalls.
User friendly Product (Sonicwall)
What do you like best about the product?
it was very best and user friendlly product
good security features available in sonicwall
acractive dashboard
easy configuration and troubleshoot
ease to intregare with any 3rd party product
good security features available in sonicwall
acractive dashboard
easy configuration and troubleshoot
ease to intregare with any 3rd party product
What do you dislike about the product?
As per my obsevervation the customer support is litel bit delayed
SMS and firewall intregation tricky
SMS and firewall intregation tricky
What problems is the product solving and how is that benefiting you?
it was provide us the security from the attackers and threads
when i install sonicwall FW the Network management sovled for me.
I have solved the routing and ACL problen when i deployed the sonicwall.
when i install sonicwall FW the Network management sovled for me.
I have solved the routing and ACL problen when i deployed the sonicwall.
SonicWall Reveiw
What do you like best about the product?
Simple to Manage,Configure and implement. Flexible Licensing option, Competetive Trade in options,Secure Upgrade Plans above all efficient network security.
What do you dislike about the product?
Nothing much. But response time for the email support could have been improve.
What problems is the product solving and how is that benefiting you?
We are using Sonicwall for Network Security,VPN and user management. This is easy to license,manage and configure.
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