The solution is predominantly for gateway-level protection. There are multiple filters now. In the past, these devices were used for extensive filtering regarding phishing, security, and data protection. Back then, there were numerous challenges. I headed IT operations for a B2B marketplace company, where data was the lifeline. We actively monitored logs to detect threats. Things have improved significantly as much protection now happens from the cloud.
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Bandwidth allocation empowers high-end users and offers good threat management
What is our primary use case?
What is most valuable?
Predominantly, we utilized two or three features. One significant aspect was the allocation of bandwidth. Not every user had the same privileges, so high-end users required better bandwidth. We worked on infrastructure where bandwidth was an issue, necessitating allocation.
Additionally, SonicWall excelled in threat management, evident in how users handled it effectively.
What needs improvement?
The engine provided initially was quite heavy, creating a trade-off between software and hardware-based threat management. A component was installed on every device, consuming substantial memory. When the software was downloaded, optimal hardware utilization was lacking, making hardware upgrades inevitable. Issues like these were tied to the engine size. However, significant improvements and threading have made the solution more convenient, moving from a bulky application.
For how long have I used the solution?
I have known SonicWall for approximately 14 years.
What do I think about the stability of the solution?
There were challenges with the coexistence of other applications, especially in a Microsoft environment. UTM devices, being closed boxes, posed management issues. Understanding and handling these devices onsite was limited, requiring external support.
What do I think about the scalability of the solution?
With the transition to cloud, scalability became immediate. Earlier, on-prem setups had scalability constraints due to hardware and bandwidth bottlenecks. Nonetheless, the product is robust, eliminating major scalability concerns.
How are customer service and support?
I have been fortunate to work with a solution specialist company that consistently provided tech support. They ensured smooth operation without significant issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously utilized Microsoft solutions.
What about the implementation team?
Two network engineers from my IT team handled the initial setup.
What was our ROI?
We considered it similar to insurance. Failures allowed us to understand the safety net it provided. Investment was challenging but strategic, given its advantages like 30% depreciation in the Indian ecosystem by the third year. Cloud enhancements have amplified the value for money.
What other advice do I have?
For mid-sized to large organizations, SonicWall is the right fit. However, smaller organizations may not find it suitable.
I would rate the overall product a nine out of ten.
Helps small businesses expand branches more easily
What is our primary use case?
I have some small and medium businesses. I do not use this for enterprise.
What is most valuable?
I have a variety of customers, such as NSv, non-financial banking enterprises, banking, small bank credit unions, and all those types of businesses. My customer base is different, so I cannot really specify which feature is best. It depends upon the customer. For example, for my small NFB banking services, when they are expanding their branches, I could incorporate a little bit easier.
What needs improvement?
The price is a significant factor.
Mostly in India, the customer service has many hurdles to get real support. If I want to talk to a customer executive, they ask many trivial questions. Even if I explain that I am asking for a Dell partner, they still ask specific questions, and they will explain many unnecessary questions.
For how long have I used the solution?
I have used the solution since it was acquired after it was acquired by Dell.
What do I think about the scalability of the solution?
Mostly, I deal with this solution. I do not directly deal with SonicWall. The space is really low, maybe less than 10%.
What other advice do I have?
Out of ten, I would rate the solution at an eight.
One of the best security provider
What do you like best about the product?
Easy to use and implement. it's a comprehensive network security with advanced threat protection, easy deployment, securely remote access, & network security solutions for any size of businesses. SonicWall offers multiple advantages including robust CATP protection, ease of management, secure remote access, integration with cloud environments, comprehensive reporting, regular firmware updates
What do you dislike about the product?
It can be expensive and complex to manage for less experienced users, as advanced configurations and management may require Technical
knowledge & with limited flexibility due to hardware reliance.
knowledge & with limited flexibility due to hardware reliance.
What problems is the product solving and how is that benefiting you?
It helps in securing and maintaining the day to day security related challenges and managing the LAN, WAN and other routing related work easily, efficiently and robutstly with minimal downtime with very low secutiry vulnerabilities.
Provides effective threat prevention and helps improve security
What is our primary use case?
We use the solution as a firewall for our offices.
What is most valuable?
The product helps improve our security. We use SonicWall NSv on Azure. It’s a basic firewall. It's similar to all the other firewalls. The tool provides effective threat prevention. It simplifies our security operations. There is no direct connectivity to the VMs. We have everything on the host machine. There, we have the internal switches. So, the network layer has more security.
What needs improvement?
We face some challenges when we upgrade the solution. If I use NSv 400, I can't upgrade to the next generation. We cannot upgrade the VM to the next generation. We have to rebuild a new VM and copy the configurations. We cannot upgrade straightaway. The solution must allow us to upgrade the same machine to a newer version without many changes.
For how long have I used the solution?
I have been using the solution for more than ten years.
What do I think about the stability of the solution?
Since we have enabled the product in a fresh environment, there is no downtime.
What do I think about the scalability of the solution?
The product’s scalability is good. We can upgrade easily.
How are customer service and support?
The technical support team is very good. We can contact the team by phone or email.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment is straightforward. We get the image and deploy it in Azure. The configuration takes a day.
What's my experience with pricing, setup cost, and licensing?
The tool is moderately priced. We need to purchase an additional license for NSM. We can manage all the firewalls through NSM. Otherwise, we would have to connect each location manually to manage the devices. With NSM, we can connect and manage all the firewalls globally. We can push the policies across all the firewalls in one go.
What other advice do I have?
We use SonicWall’s Content Filtering, Gateway, and IPS security tools. Most solutions have similar features. When we deployed the tool in our organization, it had all the technical functionality we needed. It is still relevant and fits our requirements. Currently, we are on Azure. Before, we had an on-premises setup. We were using VMware for our on-premises setup. Overall, I rate the tool an eight out of ten.
Great Firewall and UIs but Bad Customer Support
What do you like best about the product?
Ease of use, great UI, long lifespan of hardware, implementation is on the easier side
What do you dislike about the product?
Customer support is terrible and lacking compared to other vendors, budget product offered by Dell, need to fine tune the devices in order to get the most out of them
What problems is the product solving and how is that benefiting you?
Helps block against cyber attacks (malware, ransomware, viruses, intrustions, botnets, spyware, trojans, worms, and other malicious attacks), assesses and mitigates risk, and provides an ease of management for firewalls.
User friendly Product (Sonicwall)
What do you like best about the product?
it was very best and user friendlly product
good security features available in sonicwall
acractive dashboard
easy configuration and troubleshoot
ease to intregare with any 3rd party product
good security features available in sonicwall
acractive dashboard
easy configuration and troubleshoot
ease to intregare with any 3rd party product
What do you dislike about the product?
As per my obsevervation the customer support is litel bit delayed
SMS and firewall intregation tricky
SMS and firewall intregation tricky
What problems is the product solving and how is that benefiting you?
it was provide us the security from the attackers and threads
when i install sonicwall FW the Network management sovled for me.
I have solved the routing and ACL problen when i deployed the sonicwall.
when i install sonicwall FW the Network management sovled for me.
I have solved the routing and ACL problen when i deployed the sonicwall.
Best security Manager.
What do you like best about the product?
Easy to use. Smooth customer support. It has multiple numbers of features. Ease of integration. frequently use.
What do you dislike about the product?
Costly.lack of availablity wire less solution.
What problems is the product solving and how is that benefiting you?
Accessbility of the network which maintains the safety protocol. Established safe and secure connection.
Sonicwall is used as a security firewall
What do you like best about the product?
One of the best thing is like the most about the sonicwall is. it isprovide the security over the internet as well as traditional environment.
What do you dislike about the product?
There is nothing for sonicwall is to dislike as par my experience it is provide all the services which I need to use .anyone can easy to implement.there are lots of customer support if you have any problem.there are lots of company are using sonicwall so the frequency is lot.lots of features are provided by the sonicwall to the user.you can easily integrate the sonicwall in your environment
What problems is the product solving and how is that benefiting you?
Sonicwall is solving the security issue over cloud and also in traditional environment.
Excellent tool that offers network security by detecting and blocking cyber threats.
What do you like best about the product?
I like using SonicWall for its strong network security. The ability to detect and prevent cyber threats, along with its intuitive interface, makes security management easy. Additionally, its reliable performance ensures effective protection for enterprise networks.
What do you dislike about the product?
The SonicWall interface can feel a bit complicated at times, especially for users less familiar with advanced security settings. More simplicity in the user experience would be beneficial, although the protection it provides is still solid.
What problems is the product solving and how is that benefiting you?
Using SonicWall, I have solved critical network security problems by detecting and blocking cyber threats. Benefits include robust protection that ensures the integrity of the enterprise network. The ability to efficiently manage security and proactive threat detection contribute to a more secure and reliable environment.
A user-friendly and robust firewall solution
What is our primary use case?
We are clients for the solution. SonicWall is used for creating VPN connections, particularly for side-to-side VPN configurations. Additionally, we employ SonicWall to block addresses and function as a firewall.
What is most valuable?
One of the standout features of SonicWall is its simplicity in creating and managing rules. The ease of generating reports, and overall, it is a reliable solution that works.
What needs improvement?
An area that could be improved is the export and import settings functionality. When changing or adding equipment, one has to recreate all the rules, as the import and export system could be more efficient. The pricing of the solution for Brazil could be improved.
For how long have I used the solution?
I have been using the solution for over eight years.
What do I think about the stability of the solution?
The solution is stable.
How was the initial setup?
The initial setup was straightforward. The deployment was done over a weekend.
What about the implementation team?
Regarding the installation process, we collaborated with a trusted partner, a reputable company in our region. They proved to be an excellent partner for implementing the solution. Our experience involved specifying our requirements. They efficiently handled the more complex aspects of the installation.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is good for the technology it offers. However, it’s relatively high for Brazil. This pricing structure may be more competitive in other regions since it’s in US dollars.
What other advice do I have?
I recommend thorough planning before deploying the solution. This involves creating a detailed implementation plan, identifying and documenting all necessary rules, and understanding the ports that must be open. Due to the specificity of rules in SonicWall, meticulous planning is crucial. It is advisable to maintain a notebook to avoid creating confusion or errors during the deployment process. Overall, I rate the solution a nine out of ten.
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