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Reviews from AWS customer

4 AWS reviews

External reviews

144 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Robbie Dunn

Has supported cloud deployments with detailed controls and could improve identity integration

  • November 01, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for SonicWall NSv is cloud space, specifically for Azure, AWS, and GCP deployments.

I use SonicWall NSv to secure cloud infrastructure instead of relying on Azure barebone security or AWS security. This allows me to get more granular control with my security settings.

I also use it to protect our private data center. We have customers that utilize it in a similar manner to Azure infrastructure, but within our own environment.

What is most valuable?

SonicWall NSv offers the option for Classic or Policy Mode, which allows me to choose between the two. If I need more granular control, I would prefer to use Policy Mode. If it is a simple configuration with one network that does not require much complexity, then Classic Mode is perfect.

When I use Policy Mode for more granular configurations, I can address situations where that flexibility makes a difference, such as wanting to have one network or one zone over another. I am not limited to the global security service configuration and can have multiple different security policies.

SonicWall NSv has positively impacted my organization. One specific outcome I have noticed is the low cost of licensing and that it is a trusted security appliance.

The low cost and trusted security have led to measurable benefits such as cost savings, which allow us to invest in other technologies.

What needs improvement?

SonicWall NSv can be improved, particularly in the SAML implementation, which was introduced in 7.2 firmware. I have 7.3, and I am waiting on that first jumbo hotfix from SonicWall. There is a need to continue improving the SAML implementation.

For how long have I used the solution?

I have been using SonicWall NSv for about seven years.

What do I think about the stability of the solution?

SonicWall NSv is stable.

What do I think about the scalability of the solution?

With NSM, the Network Security Manager, SonicWall NSv is quite scalable. You can operate multiple different NSvs under one management plane.

How are customer service and support?

Customer support from SonicWall could see some improvement. With the number of items that SonicWall has going on at the moment, the wait line can be quite intrusive.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before choosing SonicWall NSv, I evaluated other options such as FortiGate virtual servers. For our customers, it always comes down to cost, where their budget is, and whether they need to go with FortiGate or SonicWall. Along with the cost, it also factors in how granular they need to utilize it. If they know they need to have BGP, then I might forgo SonicWall.

What was our ROI?

I have seen a return on investment. The relevant metric includes the time saved in deployment, especially if you go with Classic Mode over Policy Mode. Not much has changed since the release of Gen 7.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that licensing is fairly simple. I work with account managers at SonicWall, submit quotes with my distribution group, and the process is seamless.

Which other solutions did I evaluate?

I did not purchase SonicWall NSv through the AWS Marketplace. I bring my own license.

What other advice do I have?

Integration is something worth discussing.

SonicWall NSv integrates well with my existing systems. I have a built-in syslog system called ForVideo, and I can ingest all logs from SonicWall NSv appliance that I may not be able to get from a FortiGate.

My advice to others looking into using SonicWall NSv is that if deploying SonicWall NSv, I would really consider using Policy Mode over Classic Mode. I know it is quite a change going to that mode, but if you have to change to Policy Mode in the future, then you are looking at redeploying SonicWall NSv. If you deploy it from the start, you have that scalability to continue to grow.

I would rate this product a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    surender S.

Excellent Advanced Threat Protection and Low Latency

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Advanced threat protection

Inspection of encrypted traffic

low latency

Strong visibility
What do you dislike about the product?
firewall bugs and stability issue

patching issues
What problems is the product solving and how is that benefiting you?
SonicWall’s Deep Packet Inspection and Real-Time Deep Memory Inspection (RTDMI) block ransomware, phishing, and zero-day malware — even when it’s hidden in encrypted SSL/TLS traffic.

This drastically reduces infection risks, downtime, and potential data breaches.


    Edwin F.

An excellent inbound firewall

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Its ease of setup and security
What do you dislike about the product?
Your licensing renewal costs
What problems is the product solving and how is that benefiting you?
Network problems and cyber threats, your security helps us stay protected.


    NAVIN K.

we are using sonicwall from last 18 years

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
we are using sonicwall from last 18 years, never face any major problem..
What do you dislike about the product?
nothing found any problem in Sonicwall firewall
What problems is the product solving and how is that benefiting you?
content filter policy & SSL VPN for clooud


    Consulting

Product Configuration

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
It has been product user friendly Interface .
What do you dislike about the product?
DPI-SSL is painful, manually certification installation
What problems is the product solving and how is that benefiting you?
external threat,fishing ,malware


    Munjal Bhalgama

Provides strong security with potential for detailed reporting improvements

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

Within our organization's cloud security setup, SonicWall NSv is used repeatedly, and they are not encountering many challenges to deploy it.

It is used for security, specifically as a firewall.

What is most valuable?

The features of SonicWall NSv that are most effective in enhancing the network include the Application Firewall, which provides enhanced security to the client.

SonicWall NSv handles network threats effectively, and I have noticed improvements with new advanced features such as sandboxing; we are very impressed with it.

The sandboxing feature is very interesting, and we are looking forward to developments in AI-driven security initiatives.

What needs improvement?

Currently, we are getting challenges with user-wise reports and other reporting details. At present, they do not provide detailed reports compared to other products.

For how long have I used the solution?

My overall experience with SonicWall NSv has been since 2008 or 2009.

What was my experience with deployment of the solution?

It takes no more than a few hours to deploy, as we have local support here, so we do not have to log any cases for other challenges.

What do I think about the stability of the solution?

I have a very confident feeling about its stability.

It rates around eight to nine in terms of stability, and it is quite good.

What do I think about the scalability of the solution?

I do not need much support in SonicWall NSv for scalability.

It is a scalable product.

On a scale from 1 to 10, I would rate its scalability as eight to nine.

How are customer service and support?

I would rate the responsiveness of the technical support from SonicWall as 9 to 10.

How would you rate customer service and support?

Positive

What about the implementation team?

There are two support engineers involved in the installation as of now.

What's my experience with pricing, setup cost, and licensing?

I am somewhat satisfied with the price for SonicWall NSv, rating it as eight because, compared to other products, the price is a little bit higher.

The pricing could be improved, and there are extra expenses. For instance, the Global VPN will be chargeable in our product, unlike Fortinet or Sophos, where it is free—this is a major difference.

What other advice do I have?

I would definitely recommend SonicWall NSv to other organizations for obvious reasons.

My overall rating for SonicWall NSv is nine.


    reviewer2092029

Bandwidth allocation empowers high-end users and offers good threat management

  • January 23, 2025
  • Review provided by PeerSpot

What is our primary use case?

The solution is predominantly for gateway-level protection. There are multiple filters now. In the past, these devices were used for extensive filtering regarding phishing, security, and data protection. Back then, there were numerous challenges. I headed IT operations for a B2B marketplace company, where data was the lifeline. We actively monitored logs to detect threats. Things have improved significantly as much protection now happens from the cloud.

What is most valuable?

Predominantly, we utilized two or three features. One significant aspect was the allocation of bandwidth. Not every user had the same privileges, so high-end users required better bandwidth. We worked on infrastructure where bandwidth was an issue, necessitating allocation. 

Additionally, SonicWall excelled in threat management, evident in how users handled it effectively.

What needs improvement?

The engine provided initially was quite heavy, creating a trade-off between software and hardware-based threat management. A component was installed on every device, consuming substantial memory. When the software was downloaded, optimal hardware utilization was lacking, making hardware upgrades inevitable. Issues like these were tied to the engine size. However, significant improvements and threading have made the solution more convenient, moving from a bulky application.

For how long have I used the solution?

I have known SonicWall for approximately 14 years.

What do I think about the stability of the solution?

There were challenges with the coexistence of other applications, especially in a Microsoft environment. UTM devices, being closed boxes, posed management issues. Understanding and handling these devices onsite was limited, requiring external support.

What do I think about the scalability of the solution?

With the transition to cloud, scalability became immediate. Earlier, on-prem setups had scalability constraints due to hardware and bandwidth bottlenecks. Nonetheless, the product is robust, eliminating major scalability concerns.

How are customer service and support?

I have been fortunate to work with a solution specialist company that consistently provided tech support. They ensured smooth operation without significant issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously utilized Microsoft solutions.

What about the implementation team?

Two network engineers from my IT team handled the initial setup.

What was our ROI?

We considered it similar to insurance. Failures allowed us to understand the safety net it provided. Investment was challenging but strategic, given its advantages like 30% depreciation in the Indian ecosystem by the third year. Cloud enhancements have amplified the value for money.

What other advice do I have?

For mid-sized to large organizations, SonicWall is the right fit. However, smaller organizations may not find it suitable. 

I would rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Sileesh Sivadasan

Helps small businesses expand branches more easily

  • January 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have some small and medium businesses. I do not use this for enterprise.

What is most valuable?

I have a variety of customers, such as NSv, non-financial banking enterprises, banking, small bank credit unions, and all those types of businesses. My customer base is different, so I cannot really specify which feature is best. It depends upon the customer. For example, for my small NFB banking services, when they are expanding their branches, I could incorporate a little bit easier.

What needs improvement?

The price is a significant factor.

Mostly in India, the customer service has many hurdles to get real support. If I want to talk to a customer executive, they ask many trivial questions. Even if I explain that I am asking for a Dell partner, they still ask specific questions, and they will explain many unnecessary questions.

For how long have I used the solution?

I have used the solution since it was acquired after it was acquired by Dell.

What do I think about the scalability of the solution?

Mostly, I deal with this solution. I do not directly deal with SonicWall. The space is really low, maybe less than 10%.

What other advice do I have?

Out of ten, I would rate the solution at an eight.


    Hardik B.

One of the best security provider

  • January 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and implement. it's a comprehensive network security with advanced threat protection, easy deployment, securely remote access, & network security solutions for any size of businesses. SonicWall offers multiple advantages including robust CATP protection, ease of management, secure remote access, integration with cloud environments, comprehensive reporting, regular firmware updates
What do you dislike about the product?
It can be expensive and complex to manage for less experienced users, as advanced configurations and management may require Technical
knowledge & with limited flexibility due to hardware reliance.
What problems is the product solving and how is that benefiting you?
It helps in securing and maintaining the day to day security related challenges and managing the LAN, WAN and other routing related work easily, efficiently and robutstly with minimal downtime with very low secutiry vulnerabilities.


    Jeffrey L.

Was great and now mediocre

  • January 09, 2025
  • Review provided by G2

What do you like best about the product?
I really dont like anything about it so much. I don't have much to compare it to. We have only been using Sonicwalls, but will probably try something else in the future.
What do you dislike about the product?
Too many new issues:
The new OS is way to sluggish.
Delays moving from screen to screen.
Several minutes to restart is too long (180 seconds plus many more 20 second countdowns).
It is discomforting to see it trying to connect many times after the 180 second countdown and seeming like it is a never ending loop.
Even after it restarts and I log in, it takes a long time for the interfaces to work.
The upgrade from 6 to 7 was messy. It leftr too many lingering issues. It was my 4th upgrade and I never had a problem before. LB does not work as support says and the is ZERO documentation on it.
It just seems that the all around quality is getting worse instead of better.
Support was better before Dell bought them.
What problems is the product solving and how is that benefiting you?
Firewall and services