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Reviews from AWS customer

1 AWS reviews
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  • 1
  • 3 star
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External reviews

173 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Feels good enough to me

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
All the complicated nonsense of ElasticSearch is hidden from me - I don't care about nodes, indices, replicas or whatever - I'm free to ignore everything but the data that I enter and the searches that I create.
Customer support is very responsive and informative - even escalating to the experts feels quick.
For 99.9% of the time, everything just works.
The HTTP API is well-documented with helpful examples/templates.
What do you dislike about the product?
Quotas are set with a minimum of a gigabyte, when sometimes, I only expect to use a few hundred megabytes.
The 0.1% of the time that Logzio falls over - the API fails completely, logs stop appearing until things "catch-up".
Sometimes the caching of the web console breaks searches until you refresh the page (e.g. if I selected a single sub-account for one search, but then search for something else in another sub-account, the second search doesn't work until I refresh).
What problems is the product solving and how is that benefiting you?
We don't have a large team of database-cluster experts that can manage ElasticSearch clusters - Logzio means we're free to focus on the unique parts of our infrastructure.
Recommendations to others considering the product:
Do you want to manage your own ElasticSearch cluster (including Kibana)? If the answer is 'no', consider Logz.io.


    Higher Education

It’s okay

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
it’s convenient and easy to access from work
What do you dislike about the product?
it’s hard to learn and difficult to remotely access
What problems is the product solving and how is that benefiting you?
it’s easy to check logs


    Computer Software

Logz.io simply works

  • May 07, 2019
  • Review provided by G2

What do you like best about the product?
Works fast and smooth.
The support team provides excellent service.
What do you dislike about the product?
Minor features are absent from ELK stack
What problems is the product solving and how is that benefiting you?
Using a single query (for example, a customers' ID) across multiple indices, indexes and multi-millions of logs is extremely helpful and works really fast. This gives you the ability to look for a single value across domains (analytics, application, infrastructure, etc.) and get a better view of the problem origin.
Recommendations to others considering the product:
Logz.io is a SAAS company that's actually run by people.
They are very open, have good advice and excellent customer support.


    Krishna Prasad D.

Working, searching & analysing logs has never been easier !!

  • January 31, 2019
  • Review provided by G2

What do you like best about the product?
An ELK platform which helps developers and support teams identify critical issues before they occur and empower them to monitor enterprise Applications and ability to troubleshoot .

Best logging and production monitoring tool I had ever used .Can help detect and solve production issues
Shortening root cause analysis of our own issues to the bare minimum.

Using it several times a day, quite satisfied.Excellent experience for log management and monitoring .
What do you dislike about the product?
not really noticed something that i dont like
What problems is the product solving and how is that benefiting you?
Media and Live Streaming .Quick analysis and identify RCA, share dashboards ,visualisations and custom search


    Hristo M.

Fast and professional service

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
Logz.io helped us with gathering out logs in one place with a sense of professionalism and the same time being able to respond fast to our challenges.
What do you dislike about the product?
The "Tail" feature was quite promising but unusable in the begging. Based on our feedback and other customers, I see that there is a great improvement.
What problems is the product solving and how is that benefiting you?
Gathering feedback from our containerized application in a timely manner to analyze and define possible improvements.


    Carmel B.

Great logging tool

  • September 20, 2018
  • Review provided by G2

What do you like best about the product?
Filtering options and the possibility to aggregate different logging sources
What do you dislike about the product?
The UX was a bit not clear to me at first. I got used to it, though...
Also, we've wanted to create an automatic daily report that groups the distinct errors that occurred every day and emails it - it wasn't supported in our version (I think it was possible for paid accounts but the price was too high for a small startup like ours...).
What problems is the product solving and how is that benefiting you?
Tracking ERRORs, grouping logs from different servers into one place


    Jeremias N.

Great service and great people make for a great overall experience

  • April 02, 2018
  • Review provided by G2

What do you like best about the product?
Onboarding process, support, ease of use of the platform
What do you dislike about the product?
No dislikes so far, really had no trouble with the service so far.
What problems is the product solving and how is that benefiting you?
The ability to manipulate our log data in a way that helps us understand the root cause of bugs and to help our support team deal with customer issues


    Higher Education

Easy and Fast

  • March 29, 2018
  • Review provided by G2

What do you like best about the product?
Getting set up was easy and fast. The platform is fast, and I've never experienced any downtime. Saved searches and dashboards.
What do you dislike about the product?
The only issue we ran into was that some message were dropped due to excessive length. This was resolved on our end.
What problems is the product solving and how is that benefiting you?
Consolidated logging from multiple applications.


    Jonathan H.

Easy to use - Ready to go, when you are

  • August 12, 2016
  • Review provided by G2

What do you like best about the product?
It's easy to get started, just sign up for an account and connect your first shipper. The support is very helpful and customer friendly. Guides are provided on how to, in case of problems support is happy to help you get started.
What do you dislike about the product?
Custom logstash filters must be applied by Logz.io staff. We build a test environment on site with custom grok filters, for some reason they were not compatible with Logz.io and took a week or two to get converted/rewritten.
What problems is the product solving and how is that benefiting you?
We are generating ~0,7GB of logs per day, even if that's not very much. It's simply too much to check in real-time. We use Logz.io to visualize the different type of logs and to trace messages to versions of our software (or specific customer systems).
Recommendations to others considering the product:
After the first meeting with Logz.io, send some log examples and describe what type of data you want to visualize, this ay they will be able to help you very easy and get started with visualizations in Kibana.