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Reviews from AWS customer

1 AWS reviews
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External reviews

173 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Feels good enough to me

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
All the complicated nonsense of ElasticSearch is hidden from me - I don't care about nodes, indices, replicas or whatever - I'm free to ignore everything but the data that I enter and the searches that I create.
Customer support is very responsive and informative - even escalating to the experts feels quick.
For 99.9% of the time, everything just works.
The HTTP API is well-documented with helpful examples/templates.
What do you dislike about the product?
Quotas are set with a minimum of a gigabyte, when sometimes, I only expect to use a few hundred megabytes.
The 0.1% of the time that Logzio falls over - the API fails completely, logs stop appearing until things "catch-up".
Sometimes the caching of the web console breaks searches until you refresh the page (e.g. if I selected a single sub-account for one search, but then search for something else in another sub-account, the second search doesn't work until I refresh).
What problems is the product solving and how is that benefiting you?
We don't have a large team of database-cluster experts that can manage ElasticSearch clusters - Logzio means we're free to focus on the unique parts of our infrastructure.
Recommendations to others considering the product:
Do you want to manage your own ElasticSearch cluster (including Kibana)? If the answer is 'no', consider Logz.io.


    Computer Software

Reliable infrastructure and good customer support

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
We are using Logz.io for 4 years and we are happy. The infrastructure is reliable and customer support and account management are good. You can research logs, browse stats, organize dashboard and follow up the activities
What do you dislike about the product?
Not much. Sometimes applications to extract data and stats have glitches after a new release is done, but Logz does follow up and fix.
What problems is the product solving and how is that benefiting you?
Log management for SaaS application, reporting, dashboards, analytics, research logs and customer related information.


    Internet

Amazing product

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
We love using ELK but did not love having to manage ELK. Finding Logz.io solved the management problem and gave us access to knowledgeable ELK resources.
What do you dislike about the product?
I like it all.______________________________
What problems is the product solving and how is that benefiting you?
We love ELK but not the management & scaling of it. Logz.io solved that problem.


    Computer & Network Security

StormRunner Using Logz.io

  • December 30, 2019
  • Review provided by G2

What do you like best about the product?
the ability to have timeless and gain analytics data from the log system
What do you dislike about the product?
the retention limitation between sun accounts and the fact that i cant use metrics beta on my sub account
What problems is the product solving and how is that benefiting you?
debug product issues
monitor usage and exceptions
track analytic data over time


    Higher Education

It’s okay

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
it’s convenient and easy to access from work
What do you dislike about the product?
it’s hard to learn and difficult to remotely access
What problems is the product solving and how is that benefiting you?
it’s easy to check logs


    Samil V.

Great Product

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
Central Management logz are perfect for log analysis
What do you dislike about the product?
Some times slow to browse and also requires us to login multiple times
What problems is the product solving and how is that benefiting you?
Sophos Central Firewall issues


    Financial Services

Head of Service Reliability

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
The combination of ElastichSearch, Kibana and Alerts make production monitoring easy since you can quickly send log, visualize and create alerts to get notified when something happened. The setup is pretty simple and the support team is very quick to answer, since they have a chat tool.
What do you dislike about the product?
We faced an issue while ago where some information we were sending were not being properly parsed/stored in elastic search, as a consequence an exception was being raised, and stored as a normal message. Due that problem we reached our daily storage quota because the exception message as really big. I think in this cases would be better to not store anything.
What problems is the product solving and how is that benefiting you?
Monitoring production environments are easy with this solution


    Eric L.

A must have for devops team

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Customized alerts to be sure production is safe
Efficient of the GUI to find a problem
What do you dislike about the product?
System of quota can be a brake. Sometimes, a mad client sen too much logs, quota is reached and we loose future logs of the day.
We have fix that by a throttle in the logpicker
What problems is the product solving and how is that benefiting you?
A regular example is about payment methods. Many apps are involved. To find where is the problem, we have to find logs in many apps in a long period to understand the usercase.


    Computer Software

Logz.io simply works

  • May 07, 2019
  • Review provided by G2

What do you like best about the product?
Works fast and smooth.
The support team provides excellent service.
What do you dislike about the product?
Minor features are absent from ELK stack
What problems is the product solving and how is that benefiting you?
Using a single query (for example, a customers' ID) across multiple indices, indexes and multi-millions of logs is extremely helpful and works really fast. This gives you the ability to look for a single value across domains (analytics, application, infrastructure, etc.) and get a better view of the problem origin.
Recommendations to others considering the product:
Logz.io is a SAAS company that's actually run by people.
They are very open, have good advice and excellent customer support.


    Zaken G.

Best support

  • May 06, 2019
  • Review provided by G2

What do you like best about the product?
Logz io is great tool for analyzing logs.
I guess there are many tools like logz.io but the special thing is the support.
Any time I had an issue, even when I needed help with regex expressions the support chat helped me with understanding, patience and very fast.
What do you dislike about the product?
I wish saving data wasn't part of the payment agreement and logzio would keep my data for more than 30 day. But business is a business
What problems is the product solving and how is that benefiting you?
I'm using logz.io for:
live tail to follow my actions.
Analyzing logs.
Sending alert using the alert tool