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External reviews

169 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Samil V.

Great Product

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
Central Management logz are perfect for log analysis
What do you dislike about the product?
Some times slow to browse and also requires us to login multiple times
What problems is the product solving and how is that benefiting you?
Sophos Central Firewall issues


    Financial Services

Head of Service Reliability

  • June 05, 2019
  • Review provided by G2

What do you like best about the product?
The combination of ElastichSearch, Kibana and Alerts make production monitoring easy since you can quickly send log, visualize and create alerts to get notified when something happened. The setup is pretty simple and the support team is very quick to answer, since they have a chat tool.
What do you dislike about the product?
We faced an issue while ago where some information we were sending were not being properly parsed/stored in elastic search, as a consequence an exception was being raised, and stored as a normal message. Due that problem we reached our daily storage quota because the exception message as really big. I think in this cases would be better to not store anything.
What problems is the product solving and how is that benefiting you?
Monitoring production environments are easy with this solution


    Eric L.

A must have for devops team

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Customized alerts to be sure production is safe
Efficient of the GUI to find a problem
What do you dislike about the product?
System of quota can be a brake. Sometimes, a mad client sen too much logs, quota is reached and we loose future logs of the day.
We have fix that by a throttle in the logpicker
What problems is the product solving and how is that benefiting you?
A regular example is about payment methods. Many apps are involved. To find where is the problem, we have to find logs in many apps in a long period to understand the usercase.


    Computer Software

Logz.io simply works

  • May 07, 2019
  • Review verified by G2

What do you like best about the product?
Works fast and smooth.
The support team provides excellent service.
What do you dislike about the product?
Minor features are absent from ELK stack
What problems is the product solving and how is that benefiting you?
Using a single query (for example, a customers' ID) across multiple indices, indexes and multi-millions of logs is extremely helpful and works really fast. This gives you the ability to look for a single value across domains (analytics, application, infrastructure, etc.) and get a better view of the problem origin.
Recommendations to others considering the product:
Logz.io is a SAAS company that's actually run by people.
They are very open, have good advice and excellent customer support.


    Zaken G.

Best support

  • May 06, 2019
  • Review verified by G2

What do you like best about the product?
Logz io is great tool for analyzing logs.
I guess there are many tools like logz.io but the special thing is the support.
Any time I had an issue, even when I needed help with regex expressions the support chat helped me with understanding, patience and very fast.
What do you dislike about the product?
I wish saving data wasn't part of the payment agreement and logzio would keep my data for more than 30 day. But business is a business
What problems is the product solving and how is that benefiting you?
I'm using logz.io for:
live tail to follow my actions.
Analyzing logs.
Sending alert using the alert tool


    EBIN E.

One of the best AI tool to analyse all the activities on the cloud

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Logz.io is the best tool to monitor logs and to create a sustainable infrastructure on the cloud, we are using this technology to maintain our servers in well condition and to get the most out of it. As most of our servers are on Amazon AWS we are using the analysis solution of Logz.io to maintain an efficient server on the cloud. This platform is really a cool one to manage our infrastructure as it helps developers and Devops team to reduce their burden. The log analysis is also a great feature which helps the Devops team alot.
What do you dislike about the product?
The main issue is with the pricing plan as it is very hard to buy all the products at the same time, please reduce the price so that every one can benefit. The log analysis some time hangs and consumes most of our memory so that we need to restart the server again. Please have a look on to it also.
What problems is the product solving and how is that benefiting you?
We are maintaining all our servers on the cloud and Logz.io helps us to make the most out of it. Also it helps us to manage the entire instances with much ease.
Recommendations to others considering the product:
Please make the dashboard update in real time and also make it more simple, so that the data can be easily visualized.


    Mor R.

Excellent product and team

  • April 11, 2019
  • Review provided by G2

What do you like best about the product?
Logz.io has a simple interface and powerful performance.
They bring top of the line AI and Monitoring capabilities to the logs pillar.
What do you dislike about the product?
Their dashboard system is not as great as other products out there
What problems is the product solving and how is that benefiting you?
Monitoring and logs aggregation have become much easier. It allows us to work faster as it's simple enough for self serving to anyone.
Recommendations to others considering the product:
It's all the same Kibana, just that Logz.io do it better and more stable.


    Pavel P.

Game-changing Software Logging / Log Analytics Platform

  • April 10, 2019
  • Review verified by G2

What do you like best about the product?
Logz.io was the solution that enabled my very small software team to have a top-of-the-line software logging solution across multiple development areas including front end, back end, and other services, in one powerful yet easy to use platform. It has continued to surprise from day 1, enabling us to see and tie together logs from front ends to backends to allow faster iteration on issue resolution, to create powerful visualizations that give us at-a-glance operation of our platform, and to create a wide array of alerts that have simplified my life as the primary responder to my company's software operations.

Logz.io is built on the ELK stack, so there is lots of information about how to use the core logz.io functionality, but my team is too resource-constrained to deal with managing our own ELK stack. Setting up logz.io was very easy by comparison - essentially just install some daemons that forward logs from services to Logz.io. The fact that it's built on a standard stack is a huge plus for figuring out how to accomplish the more advanced tasks (e.g. advanced query syntax).

I also love live-tail to see real-time logs (especially when an issue is occurring - has been enlightening at times).

Support has been excellent in cases when issues have come up (rare) and helpful with our general questions.
What do you dislike about the product?
I don't have anything negative to say about the company. Some of the syntax can be complex / definitely a learning process (though that's more of an ELK stack thing as not specifically logz.io), but is definitely worth taking the time to learn. If there was one thing I would pick on in the product is that you are limited in the # of records you can see from a given query, e.g. if you have a very generic query that returns lots of logs, you can't infinitely scroll those. But that's an easy problem to solve - you can make the query more focused (whether more focused to a particular facet of the query, or a time range over which the logs occurred, etc).
What problems is the product solving and how is that benefiting you?
The biggest problem we have solved with logz.io is easily tying together logs across our entire stack. This has given us visibility where we were all but blind before.

Second / almost tied to that has been creating powerful alerts based on certain logs which have bought us precious time when issues have risen in the platform. We have even created some pre-emptive logs that buy us ~2 hrs to resolve a particular issue that can arise in my company's platform. The phrase "logz.io saved the day" has been used more than once.

Finally, we have created powerful dashboards that give us at-a-glance status of the operation of our services / infrastructure.


    Michelli C.

Great solution to monitor and solve problems of our applications.

  • February 13, 2019
  • Review verified by G2

What do you like best about the product?
Logz.io is a very versatile and ideal software to carry out the monitoring, surveillance of applications, analysis of records and more is why it is indispensable for all types of companies and those are the reasons why it is to my liking as well also the fact that it is a very easy to use software, allows a high visibility on how each application operates and in case of a problem it immediately emits alerts with details about the error or failure found and the best thing is that it provides tools with which You can reduce the monitoring expenses.
What do you dislike about the product?
Its interface, although it is very easy to manage, is not designed to carry with large amounts of alerts since when this happens it tends to slow down which is somewhat tedious especially if you are in an emergency.
What problems is the product solving and how is that benefiting you?
It is a software of great utility since it allows us to confront in a much quicker way the problems persived by the same in order to avoid inconveniences to our clients, besides thanks to the constant monitoring and analysis of each application the development team of software or applications can concentrate on improving them but not in paying attention to the safety of these.
Recommendations to others considering the product:
Monitor and increase the records as well as analyze the applications is much faster with this software, besides that its costs are very fair since Logz.io acts very efficiently including its support team that is always available to solve any doubt or problem.


    Krishna Prasad D.

Working, searching & analysing logs has never been easier !!

  • January 31, 2019
  • Review verified by G2

What do you like best about the product?
An ELK platform which helps developers and support teams identify critical issues before they occur and empower them to monitor enterprise Applications and ability to troubleshoot .

Best logging and production monitoring tool I had ever used .Can help detect and solve production issues
Shortening root cause analysis of our own issues to the bare minimum.

Using it several times a day, quite satisfied.Excellent experience for log management and monitoring .
What do you dislike about the product?
not really noticed something that i dont like
What problems is the product solving and how is that benefiting you?
Media and Live Streaming .Quick analysis and identify RCA, share dashboards ,visualisations and custom search