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Check Point CloudGuard Network Security

Check Point Software Technologies | R82-777.1869

Linux/Unix, Other Gaia 3.10 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS customer

22 AWS reviews

External reviews

194 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2178546

Helps to secure the Azure environment

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the product to secure the Azure environment. 

What is most valuable?

The tool's most valuable features are firewalls and IPS. 

What needs improvement?

There is room for improvement, especially concerning the integration with the management center. It would be beneficial if tasks that currently require scripts could be performed directly from the GUI. 

For how long have I used the solution?

I have been using the product for a year. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

We faced issues with scalability. 

How are customer service and support?

The solution's support is good but can be improved. 

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The product is too expensive. 

What other advice do I have?

We have moved our security level from on-prem to the cloud. The security posture is consistent. We can use the same storage system, monitoring system, and objects both on-prem and in the cloud. 

I am quite confident with CloudGuard Network Security. The primary reason for choosing the product over other cloud firewall vendors was to maintain the same solution as on-premises. Additionally, it offered a good level of security functionalities. 

I rate the overall product an eight out of ten. You should define your requirements before choosing the product. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    reviewer2350695

Provides cost and resource savings with faster deployment time

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use CloudGuard Network Security to protect our customer's Azure environments. 

What is most valuable?

The tool's deployment is rapid. Its dashboard is also useful. It's easy to deploy both on-premises and in Azure. In an office with VMware running, deployment is a simple process. Similarly, in Azure, deployment is easy and scalable. Adding more CPUs is a straightforward task – just shut it down, modify the security, and restart. This ease of use translates into cost and resource savings, and faster deployment times.

What needs improvement?

Clustering in Azure is a bit different, not using the Check Point cluster but relying on load balancing. It's not as instant as I'm used to; in Azure, it might take around half a minute to a minute, and during this time, services could be down. The delay is attributed to Azure using its load balancing mechanisms instead of the Check Point cluster.

For how long have I used the solution?

I have been using the product for three to four years. 

How are customer service and support?

The tool's technical support is generally good. While there might be occasional delays, they usually manage to resolve issues. 

How would you rate customer service and support?

Neutral

What other advice do I have?

In Azure, when we refer to "size," it could be in terms of factors like the number of instances, bandwidth, or users. We use cloud-native platforms but prefer Check Point solutions. It is easier to manage since we know Check Point is on-prem. I have a high level of confidence in CloudGuard Network Security. I am familiar with Check Point and Azure. I rate the overall product a nine out of ten. 


    reviewer2350692

Helps save time with automation

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We place our CloudGuard Network Security gateways at the front on Azure, positioned with a load balancer. The configuration includes a load balancer and gateways on a virtual automation scale set in Azure. 

What is most valuable?

The solution is easier to manage than an on-premise firewall. It is easy to manage. The use of dynamic objects for these gateways made it easy to create the right rules and the right policies. Integration with Azure is also easy where we have to just add the subnets. In an on-premise setup, we have to add everything from scratch. We can automate a lot of actions.

What needs improvement?

We have the product deployed on Azure China. One crucial concern is the version limitation; unfortunately, in Azure China, we are restricted to running version R80. Our architecture has a Load Balancer, VMSS CloudGuard, etc. The duplication in this setup prevents the application from seeing the original client IP. This poses a problem for certain applications that require the original IP for login purposes. Although we managed a workaround with a different architecture involving a WAF, it is not as straightforward as the standard Azure setup.

For how long have I used the solution?

I have been using the product for two years. However, my company has been using it for five to six years. 

What do I think about the stability of the solution?

CloudGuard Network Security's stability is high. 

What do I think about the scalability of the solution?

The solution's scalability is good. 

How are customer service and support?

We typically open tickets with our partner, but there was one instance where they couldn't provide a solution. In that case, we opened a ticket with Check Point directly, and they responded within four hours, resolving the issue.

Which solution did I use previously and why did I switch?

We initially used on-premise solutions, starting with Juniper firewalls. However, when we migrated to Check Point for IPS protection, the experience was really good.

What was our ROI?

We have seen ROI with the product's use. It helps us reduce the manhours with upgrades and odd fixes. We can automate the process. It takes only a small amount of time. On-premise solutions require informing users about potential interruptions and, in worst-case scenarios, significant disruptions. The process involves extensive preparation, including ensuring that the necessary conditions are met for updating the cluster members one at a time. In contrast, on Azure, automation simplifies everything.

Which other solutions did I evaluate?

We tried to use Azure Firewall for one application as a proof of concept. However, Check Point is easier for us. 

What other advice do I have?

We operate in a hybrid cloud environment with both on-premises and Azure, but we don't currently use other cloud providers like Amazon. Our on-premises SmartConsole remains in use, and overall, everything is running smoothly. Our confidence in the product is high. We believe that we can do better with its help. I would rate it a nine out of ten because it's very good with high potency and potential. However, it's not perfect. I faced issues with Azure China, and it's not as straightforward on other cloud platforms.


    Matej Kacic

Offers flexible licensing options since every project requires different pricing

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case is for segmentation and next-generation protection. 

What is most valuable?

Our clients choose CloudGuard as a natural progression of their solutions. They understand Microsoft and CloudGuard fits. They are vendor-oriented. They stick with Microsoft. They have a lot of experience with Check Point and this fits in. 

Check Point Management is the best and Azure management is also very good. It's simple and has high security. There are no additional costs which is one of the advantages. 

Compared to other solutions, CloudGuard is easier to use. 

What needs improvement?

I don't see much need for improvement. 

In Czech, we are a little behind the USA and Germany so we have matured in our mentality to move towards the cloud. 

Check Point could show us use cases that would help us in Czech and could help us with security threats in our specific country.

The level of confidence our clients have in their cloud network security using CloudGuard Network Security depends. Some are very confident but some are worried about information being exploited. When compared to other vendors, CloudGuard is the best when it comes to threat protection.

For how long have I used the solution?

I have been implementing CloudGuard for our clients for four years. 

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It scales well for our clients' needs. We have deployed over 2,000 servers.

How are customer service and support?

Support is good for CloudGuard. It could depend on the support person who is helping us. Different regions offer different levels of support. Israel and US offer the best support.

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy for me to deploy. 

What's my experience with pricing, setup cost, and licensing?

Every project needs different pricing. I believe that when we talk with the particular guys, we will find a price for the customer. They are flexible in terms of that because we need to be flexible, and we have many companies who are aggressive with discounts. 

What other advice do I have?

I rate the overall product an eight out of ten. 


    reviewer2350686

Comes with IPS and blade features

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?


What is most valuable?

The tool's most valuable features are IPS and blades. These features are valuable for security. 

What needs improvement?

CloudGuard Network Security's pricing is expensive. We have encountered issues with its licensing. 

For how long have I used the solution?

I have been using the product for six years. 

What do I think about the stability of the solution?

CloudGuard Network Security's stability is good. 

What do I think about the scalability of the solution?

In terms of scalability in the cloud, manual deployment is straightforward. However, the challenge arises due to the pay-as-you-go model. The issue of buying licenses is not specific to the Check Point but is more related to our ordering process.

How are customer service and support?

The tool's support is good. 

How would you rate customer service and support?

Positive

What about the implementation team?

Check Point helped us with the deployment. 

What other advice do I have?

CloudGuard Network Security is an efficient solution. I rate it an eight out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    reviewer2350683

Helps with internet surfing and handles inter-sector traffic between VPCs

  • February 26, 2024
  • Review from a verified AWS customer

What is our primary use case?

We utilize CloudGuard Network Security for internet surfing and handle inter-sector traffic between VPCs. Specifically, we have over 200 accounts in AWS, each with its own VPC. The solution interconnects all the regions. 

What is most valuable?

The tool's most valuable feature is its scalability. You will only have to pay less for scaling up. Its notable benefit is deployment complexity. Regional deployment is simpler compared to on-premise setup. 

What needs improvement?

When upgrading the firewall, the old VPC containing the firewalls needs to be destroyed. After that, a new firewall is redeployed in the setup. Additionally, there's a need to separate the routing, and the routing from the old VPC has to be recreated in the new one.

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

We had issues with stability. We have an open ticket at the support regarding this. 

What do I think about the scalability of the solution?

CloudGuard Network Security is scalable. 

How are customer service and support?

The tool's support is good. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

CloudGuard Network Security is not too cheap. 

What other advice do I have?

I don't see any difference in user experience between on-prem and the cloud setup. We have an MDS environment where we can manage the whole country. The tool enables us to manage policies on the same platform for branches and regions in the country. I rate the product an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud


    reviewer2350671

Comes with REST API features which makes maintenance easier

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product as an internal firewall between Azure, on-premises, and the internet. 

What is most valuable?

The tool's most valuable features are the REST APIs that help to automate the deployment and maintenance process. It helps us to reduce time to 15-25 minutes compared to the manual process which used to take around two to three hours. 

It eliminates the need to manually import hundreds of IP addresses into firewalls and architecture objects. This process now happens automatically. 

The tool helps us to automate processes. Operating it is relatively easy, especially for standard tasks like implementing firewall rules for source, destination, port, or URL. Our team can handle these tasks. 

What needs improvement?

We miss full blade support for all blades that are compatible with the cluster. Especially notable is the lack of support for Identity Awareness in active standby environments for customers. In our setup, transitioning to Connective clusters would be preferable for maintaining connections during failover situations.

For how long have I used the solution?

I have been using the product since 2016. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

CloudGuard Network Security's scalability is easy. 

How are customer service and support?

The tool's first response is usually prompt, and issues are generally resolved. Additionally, the support team proactively follows up, reminding us to provide necessary details when we might be on a high workload.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment experience varies depending on the structure of your environment. In our case, we invested significant time in designing our network and aligning it with our existing Check Point environment. Once the overall design was complete, the actual deployment was straightforward. We have automated most of the process, enabling us to set up the environment within a few hours. Additional nodes can be added in just 20-30 minutes.

Which other solutions did I evaluate?

We had evaluated Barracuda before CloudGuard Network Security. We chose CloudGuard Network Security since Check Point knowledge was available in-house. 

What other advice do I have?

Invest time in analyzing the templates provided by Check Point and tailor them to your specific requirements. Understanding the deployment process is crucial, as it allows you to benefit from it in later stages. You can optimize it later based on the needs. I rate the overall product a nine out of ten. 


    reviewer2350668

Protects Azure's networking environment and prevents attacks

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use CloudGuard Network Security to protect Azure's networking environment. 

What is most valuable?

The CloudGuard Network Security's most valuable feature is implementing IPS for accessing our data center and server environment in Azure. It helps us to prevent attacks. By protecting our environment with Check Point, which we were already familiar with, it provided a solution that extended into the cloud environment.

What needs improvement?

The product needs to improve support. They don't consider my case the number one priority even though I want a quick resolution. 

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

The solution is getting better. We faced issues a few years back. Its stability depends on Azure. 

What do I think about the scalability of the solution?

The solution's scalability is not good. Our upgrade process was not straightforward. It took one day to complete. 

How are customer service and support?

The solution's support is very good. We have Check Point certified engineers. At times, Check Point's support can take a day or two to respond. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We opted for CloudGuard Network Security after evaluating what Azure had to offer. It proved easy to manage, and the crucial aspect for us was the ability to see the activities on our central log system. We can see everything in the environment. 

How was the initial setup?

The solution's deployment is straightforward. We required some time to learn it. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is reasonable. 

What other advice do I have?

CloudGuard Network Security provides unified security management across both our hybrid clouds and on-premises environments. I rate it a nine out of ten. I would recommend others to install the solution. 


    reviewer2350659

Does what it is designed for and matches what we have on-prem

  • February 26, 2024
  • Review from a verified AWS customer

What is our primary use case?

We are using it for perimeter inbound and outbound detection.

It is running in an EC2 instance in AWS.

How has it helped my organization?

For the move to the cloud, normally, you adopt a cloud solution, but big companies like ours have to control the roles in place and keep the standards that we have on-prem. We adjust it to the way the cloud works, but we still have the traditional firewall, similar to on-prem. We have the same management capabilities. We have the logins. It is just a central way of managing. 

It saves time for us. We adopted the cloud solution as much as we could, but in terms of security, we wanted to keep the same method that we were using for security, and we wanted to use the knowledge that we already had.

What is most valuable?

It matches what we have on-prem. We kept the same management and the same functionality that we were having on-prem. It has simplified things for us because there is no new dashboard to touch.

What needs improvement?

The relationship between AWS and Check Point could be better. We had issues related to the type of instance and how it interconnects with AWS or cloud-native solutions. We overcame the pain points that we had, and now, AWS is evolving in a way that will facilitate how Check Point works. Our pain points were minimized, but they were there.

There could be more capabilities around the management protocol itself. We deploy the boxes very easily with the software. We want automation. We are already using it to deploy instances in AWS regardless of whether it is Check Point or something else we use. Integration is already there, but there is a possibility to have more functionalities. We are in a good state, but there can be new features.

For how long have I used the solution?

I have been using CloudGuard Network Security for two years.

What do I think about the stability of the solution?

It is tricky to distinguish because we have the software and we have the instance. There is the tricky part of AWS not sharing some information around the instances where the software runs and then saying that it is a software issue and not sharing deeper details. Check Point struggles with having that information directly from AWS. 

So, there is room for improvement if Check Point wants to be a native-use solution in AWS, for example, which is our main provider. It is tricky, and I understand. It is also about how Amazon or AWS manages their data centers. They do not disclose some information. In terms of throughput, performance, etcetera, they do have the numbers, but when it comes to some issues, nobody can explain or when an issue is from a network background, there is no explanation. Finger-pointing is not a solution. 

There should be more sharing of information between them directly, not involving the customer. In the end, we were able to sort things out. We had to read between the lines. They were not disclosing exactly what was the problem. Check Point did not see any issues with the software, and in the end, it was about how the instances in a shared environment inside the AWS run and how they control the resources on each virtual machine that the customer runs. That is their way of doing business. AWS wanted to run it on a bigger box. In the end, I was able to overcome all the issues with a different instance type that was never proposed to us. It was a matter of the CPU generation that was being used on the instance. It was not the fact that the machine was not able to cope with it.

What do I think about the scalability of the solution?

That goes back to how the AWS services run because the software runs in any virtual box. It is exactly the same software that you can use in a physical box. We never had a need to use Autoscale so far. We have tested Autoscale. We have seen it working, but we never had the need. We are in a stable environment, and we foresee when it is needed ahead of time to avoid any bottleneck. It has been running without issues.

We have 12 active AWS versions worldwide. Three of them are the main data centers that we use. In every data center where we have AWS, we have at least different architectures of products, so our environment is quite big.

The management is standardized between all regions. They run exactly the same way with exactly the same purpose. It is standardized. We define the architecture and when there is a need, we have the solution already available.

How are customer service and support?

Over the last three years, I rarely used them. We did not face issues that needed support from Check Point. We were able to fix all the issues we had because there was either an upgrade available or a knowledge article available showing how to fix it. All our support cases are more around RMA.

How would you rate customer service and support?

Positive

What was our ROI?

The added value is not the software itself. The added value is the way we can easily change the capacity of a virtual box that we run the software on. Keeping the same software, we can change the VM capacity to higher or lower depending on the needs. The return on investment is the simplicity of being flexible in that way.

What's my experience with pricing, setup cost, and licensing?

It is the most expensive part of the product. There is a lot of room for improvement. Security comes with a price, but it is still a big chunk just for the service.

Which other solutions did I evaluate?

We tested the native solution of AWS, but we decided to go ahead with our own existing solution on-prem being reflected in the cloud environment. We already had the knowledge and expertise internally. The central management platform and logging were already there. A multitude of features that we were already using were common.

In terms of ease of use, everything in the cloud is new, so there is a learning curve. They are adjusting the layer features in AWS native tools, but Check Point has the advantage of knowledge. We already had familiarity with it, and Check Point itself has a good knowledge of the market. They are experienced in security solutions.

We have not been that exposed to AWS. We are very happy with the availability of Check Point and so forth. So far, when the biggest threats came, Check Point always reacted faster than any other.

What other advice do I have?

There is no real issue with the software itself. It does the job. It does what it was designed for. I can rate it a ten out of ten because it is exactly like the on-prem software physical appliance. There is no difference for us.


    Tsachi Mishori

Provides unified management, but the version upgrade seems to have a limitation

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using it for network security.

The whole reason we got it was to expand and make an extension to the Azure Cloud so that we could establish services that would make a link between the on-prem and the cloud. That was the goal.

How has it helped my organization?

We have unified management. It is one of the advantages of this product.

In terms of protection, we have not yet done any kind of penetration tests. We will check them later. In the future, we would also want to use all kinds of features such as IPS, IPSec, etc.

What is most valuable?

Its advantage is its layout. You do not need to get any unique devices and install them. The installation is easy. The assimilation is less easy because you have to work with a manager in Azure and upload and define all kinds of addresses.

In essence, you do exactly what you do with on-prem. It is the same operation. You can manage it in the same way as on-prem, which is an advantage. You can manage the firewall in the cloud from on-prem, and you do not need any more interventions.

What needs improvement?

There is a limitation with the version upgrade. We are using version 81.10 and from what I understand, it is problematic to upgrade this version. I do not know if that is true. I am trying to figure it out. If I want to upgrade to a newer version, I have to make new machines. If this is true, it will negatively impact my thoughts regarding the solution.

What do I think about the stability of the solution?

It is always running. Its availability is high because it is located in two different data centers. This is the purpose of the cloud. It is located in two data centers in two different countries. We have placed one in Frankfurt, and the other one is in Amsterdam or London. That is the advantage. Because it is not the same country or city, the availability is great.

How are customer service and support?

I mainly receive support from an integrator. Check Point did not accompany me as a vendor from the beginning. I am satisfied with the integrator at the moment. He gives me the answers. 

We had a few inquiries recently, and he gave me the answers. They were also very helpful during the installation. So, I have had less communication with the manufacturer. For more complex issues, I can communicate with Check Point's support.

I would rate the integrator's support a nine out of ten because sometimes, it takes a long time for the integrator to find the solution to the malfunctions. The glitch related to the deleted machines was very critical for our organization. Things were working normally on the network, but the entire project was simply blocked for a few days. I expected the integrator to open a ticket in a faster way, but he did not open any ticket at all. He resolved it all by himself, but he did not share with us what the solution was. Deleting things and opening them again is not good enough because there is no reassurance that the glitch will not happen again.

Which solution did I use previously and why did I switch?

We did not use any other solution before this.

How was the initial setup?

The installation is simple. We just had to put it in two centers and deploy it. It was easy. 

During the process, we had to wipe a machine. Microsoft gave us some addresses to work with. We used those addresses because we needed public addresses to work with. At first, we were not able to do something properly, so we deleted the machine. When we came back to set up the machine, we had to take new addresses from Microsoft all over again. I do not know whether it was because of Azure or whether it was Check Point´s fault. 

What was our ROI?

I do not know if I have seen a return on investment because we are at the beginning of establishing the cloud. It is not entirely working yet. At the moment, it is not in production, but I assume that there will be an ROI.

What's my experience with pricing, setup cost, and licensing?

It is not expensive.

Which other solutions did I evaluate?

I wanted to try Palo Alto at first, but because my entire setup was already in Check Point, I did not go in that direction. I wanted unified management. I also consulted my team, and they said that they do not want to come and manage another firewall because of the management and knowledge it requires. The advantage of this solution was unified management.

What other advice do I have?

My recommendation for those who are thinking of installing the product is to check its survivability at the level of downloading a machine and uploading it. Do not upload all the applications straight away to run tests. Research first.

Based on my experience, I would rate it a seven out of ten. There were some malfunctions. There were also issues at the beginning due to the lack of a dependency needed for it to function. The experience is not yet perfect, but like any product, it will improve over time. In the end, I need stability in the cloud, but right now, that feeling is not there. I do not have the feeling of stability where I can say that the production and the service will not drop again. That is the concern. I want to start uploading some kind of application to production soon.

Foreign Language:(Hebrew)

המוצר מספק ניהול מאוחד, אבל נראה שלשדרוג הגרסה יש מגבלה

מהו השימוש העיקרי שלנו במוצר?

אנחנו משתמשים בו לאבטחת רשת.

בחרנו אותו כדי להתרחב ולעשות הרחבה ל-Azure Cloud כדי שנוכל להקים שירותים שיעשו קישור בין On-Prem לענן. זו הייתה המטרה.

איך זה עזר לארגון שלי?

יש לנו ניהול מאוחד. זה אחד היתרונות של המוצר הזה.

מבחינת הגנה, עדיין לא עשינו שום סוג של בדיקות חדירה. נבדוק זאת בהמשך. בעתיד, נרצה גם להשתמש בכל מיני תכונות כמו IPS, IPSec וכו'.

מה התכונה הכי משמעותית של המוצר?

היתרון שלו הוא הפריסה שלו. אתה לא צריך להשיג מכשירים ייחודיים ולהתקין אותם. ההתקנה קלה. ההטמעה פחות קלה כי צריך לעבוד עם מנהל ב-Azure ולהעלות ולהגדיר כל מיני כתובות.

בעצם, אתה עושה בדיוק את מה שאתה עושה מ- On Prem. זו אותה פעולה. אתה יכול לנהל אותו באותו אופן כמו ב-On-Prem, וזה יתרון. אתה יכול לנהל את הפיירוול בענן מ-on-prem, ולא צריך יותר התערבויות.

מה טעון שיפור?

ישנה מגבלה בשדרוג הגרסה. אנחנו משתמשים בגרסה 81.10 ולפי מה שהבנתי זה בעייתי לשדרג את הגרסה הזו. אני לא יודע אם זה נכון. אני מנסה להבין את זה. אם אני רוצה לשדרג לגרסה חדשה יותר, אני צריך ליצור מכונות חדשות. אם זה נכון, זה ישפיע לרעה על המחשבות שלי לגבי המוצר.

מה אני חושב על יציבות המוצר?

המוצר פועל תמיד. הזמינות שלו גבוהה מכיוון שהוא ממוקם בשני מרכזי נתונים שונים. זו מטרת הענן. הוא ממוקם בשני מרכזי נתונים בשתי מדינות שונות. הקמנו אחד בפרנקפורט והשני באמסטרדם או בלונדון. זה היתרון. מכיוון שלא מדובר באותה מדינה או עיר, הזמינות גדולה.

איך שירות הלקוחות והתמיכה?

אני מקבל בעיקר תמיכה מאינטגרטור. צ'ק פוינט לא ליוותה אותי כספק מההתחלה. אני מרוצה מהאינטגרטור כרגע. הוא נותן לי את התשובות.

היו לנו כמה תקלות לאחרונה והוא סיפק לי את כל התשובות. הוא גם עזר מאוד במהלך ההתקנה. עם היצרן הייתה לי פחות תקשורת. לבעיות מורכבות יותר, אני יכול לתקשר עם התמיכה של צ'ק פוינט.

הייתי מדרג את תמיכת האינטגרטור תשע מתוך עשר, כי לפעמים לוקח הרבה זמן עד שהאינטגרטור מוצא את הפתרון לתקלות. התקלה הקשורה למכונות שנמחקו הייתה קריטית מאוד עבור הארגון שלנו. דברים עבדו כרגיל ברשת ופתאום כל הפרויקט פשוט נחסם לכמה ימים. ציפיתי שהאינטגרטור יפתח טיקט בצורה מהירה יותר, אבל הוא לא פתח טיקט בכלל. הוא פתר את הכל לבד, הוא גם לא שיתף אותנו לגבי מה היה הפתרון לתקלה. למחוק דברים ולפתוח אותם שוב זה לא מספיק טוב כי זה לא מבטיח לנו שהתקלה לא תחזור על עצמה.

באיזה מוצר השתמשתי בעבר ומדוע החלפתי אותו?

לא השתמשנו בשום מוצר אחר לפניו.

איך הייתה ההתקנה הראשונית?

ההתקנה הייתה פשוטה. היינו צריכים לשים אותו בשני מרכזים ולפרוס אותו. זה היה קל.

במהלך התהליך, היינו צריכים למחוק מכונה. מיקרוסופט נתנה לנו כמה כתובות לעבוד איתן. השתמשנו בכתובות האלה כי היינו צריכים כתובות ציבוריות לעבוד איתן. בהתחלה לא הצלחנו לעשות משהו כמו שצריך, אז מחקנו את המכונה. כשחזרנו להגדיר את המכונה, היינו צריכים לקחת מחדש כתובות חדשות ממיקרוסופט. אני לא יודע אם זה היה בגלל Azure או אם זו הייתה אשמתו של צ'ק פוינט.

מה היה החזר ההשקעה שלנו?

אני לא יודע אם ראיתי את ההחזר על ההשקעה, כי אנחנו בתחילת הקמת הענן וזה עדיין לא לגמרי עובד. כרגע הוא לא בייצור, אבל אני מניח שיהיה החזר של ההשקעה.

מה דעתי על התמחור, עלות התקנה ורישוי?

זה לא יקר.

אילו מוצרים נוספים שקלתי?

רציתי לנסות את פאלו אלטו בהתחלה, אבל בגלל שכל ההתקנה שלי כבר הייתה בצ'ק פוינט, לא הלכתי לכיוון הזה. רציתי ניהול מאוחד. התייעצתי גם עם הצוות שלי והם אמרו שהם לא רוצים לנהל פיירוול נוסף בגלל הניהול והידע שזה דורש. היתרון של המוצר הזה הוא הניהול המאוחד.

איזה עוד עצה יש לי?

ההמלצה שלי למי שחושב להתקין את המוצר היא לבדוק את השרידות שלו ברמת הורדת מכונה והעלאתה. לא להעלות את כל האפליקציות מיד, כדאי להריץ בדיקות ולחקור קודם.

בהתבסס על הניסיון שלי, הייתי מדרג את המוצר שבע מתוך עשר. היו כמה תקלות. היו בעיות גם בהתחלה בגלל חוסר העצמאות הדרושה לתפקוד. החוויה עדיין לא מושלמת, אבל כמו כל מוצר, היא תשתפר עם הזמן. בסופו של דבר, אני צריך יציבות בענן, אבל כרגע, התחושה הזו לא שם. אין לי תחושת יציבות שבה אני יכול להגיד שהייצור והשירות לא יירדו שוב. זו הדאגה. אני רוצה להתחיל להעלות איזושהי אפליקציה לייצור בקרוב.