We use the solution to scan our environment, ServicePRO.

External reviews
External reviews are not included in the AWS star rating for the product.
A customizable solution that helps to scan environment
What is our primary use case?
What is most valuable?
You can customize each point in new scans.
What needs improvement?
I don't recommend Tenable.io Vulnerability Management for web scanning.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
Tenable.io Vulnerability Management is stable.
What do I think about the scalability of the solution?
We have seven users for the product.
How are customer service and support?
My colleagues say that the tech support team is very responsive and helpful.
How was the initial setup?
Tenable.io Vulnerability Management's installation is easy. You just need to access the credentials for it.
What was our ROI?
We have not seen ROI with the product's use.
What other advice do I have?
I would rate the product a ten out of ten. You need to be specific with each step while using Tenable.io Vulnerability Management.
An easy-to-use, mature, stable, and scalable solution for vulnerability assessment
What is our primary use case?
In my company, we use Tenable.io Vulnerability Management is a good solution for vulnerability assessment on the infrastructure and not on the applications. The solution is useful for conducting vulnerability assessments on IT infrastructures. We use Tenable to discover assets on the network and the vulnerabilities in the vulnerability management cycle.
What is most valuable?
Tenable.io Vulnerability Management is an easy-to-use product. It is a good solution, as per Gartner's SIEM Magic Quadrant. The product has a lot of documentation and blogs, so you can get lots of support from its communities while also finding a lot of online materials that can help you improve the solution's uses or implement it according to your use cases.
What needs improvement?
The shortcoming of the solution that needs improvement is related to its capability to do vulnerability assessments on applications.
For how long have I used the solution?
I have been using Tenable.io Vulnerability Management for more than ten years.
What do I think about the stability of the solution?
It is a very stable and mature solution in the market since it has been around for over 15 years.
What do I think about the scalability of the solution?
The product has no scalability solution since it can manage hundreds to thousands of networks.
How are customer service and support?
The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone from the support team has a solution to your problem.
Which solution did I use previously and why did I switch?
Our company doesn't use any other products from Tenable apart from Tenable Nessus for vulnerability assessment. We also use NetSuite to manage the vulnerabilities' life cycle.
How was the initial setup?
The initial setup of Tenable.io Vulnerability Management was straightforward since it allows one to use a device, like a virtual machine, or one can use it on a public IP address if it is already deployed, making the process very quick and easy.
The solution is deployed on-premises.
The deployment process was very quick since it could be done using a virtual machine or the customer's network. You can do the deployment with the virtual machine by connecting to the management suite before launching the solution.
To do an assessment for all our customers, my company has over 200 users for the deployment and maintenance of the solution. There is a dedicated team in the company I currently work for to manage the solution. One technician is needed to do a vulnerability assessment.
What's my experience with pricing, setup cost, and licensing?
Yearly payments are to be made toward the licensing cost of the product. It is neither a cheap nor an expensive product.
What other advice do I have?
I recommended the solution to those planning to use it since it is a very good product. Though there are other good solutions like Qualys, Tenable is the best.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
Tenable.io
Tenable IO
Tenable.io(Tenable Vulnerability Management)
A tool that provides great visibility of the vulnerabilities that need to consider in improving its interface
What is our primary use case?
We use Tenable.io Vulnerability Management for our organization's endpoint and server vulnerability management.
What is most valuable?
The best feature of the solution is the amount of visibility it provides of the vulnerabilities.
What needs improvement?
Improvements should be made to the solution to make it easy to use. It's not a user-friendly tool since it has a complicated interface. The solution needs to have a more user-friendly interface.
For how long have I used the solution?
I have been using Tenable.io Vulnerability Management for three years. I am using the solution's latest version.
What do I think about the stability of the solution?
It is a stable solution. Tenable.io is the leader in the market, having a very good database of vulnerabilities.
The solution's stability is good. From my experience, the solution's stability is good compared to its competitors.
What do I think about the scalability of the solution?
It is a scalable solution.
In my company, more than 5,000 people use the solution.
The solution is extensively used in my company.
How are customer service and support?
The technical support is not good.
How was the initial setup?
The setup phase was good.
The setup phase could be completed in less than five minutes.
The deployment process was carried out through an automated process and wasn't done manually. It was done with the help of Intune.
Based on our requirements and business, we need around three to five people to deploy and maintain the solution.
What about the implementation team?
No consultants were involved in the setup phase since we chose to manage the installation part directly.
What was our ROI?
Considering our scenario, the solution is worth it.
What's my experience with pricing, setup cost, and licensing?
A yearly payment has to be made toward the solution's licensing costs.
Compared to other solutions, Tenable.io is expensive.
What other advice do I have?
If technical support for the solution is not considered, I recommend it to those planning to use it.
Overall, I rate the solution a six out of ten.
Tool for vulnerability management
The stability can be improved, but the pricing is the best
What is our primary use case?
Tenable.io Vulnerability Management is used to scan our infrastructure.
What is most valuable?
The price of Tenable.io Vulnerability Management is reasonable as it is ten times cheaper than other options.
What needs improvement?
The stability has room for improvement.
For how long have I used the solution?
I have been using Tenable.io Vulnerability Management for one year.
What do I think about the stability of the solution?
The stability is moderate.
What do I think about the scalability of the solution?
The solution is scalable.
What's my experience with pricing, setup cost, and licensing?
The cost is determined by the number of endpoints, which is approximately one dollar per endpoint.
What other advice do I have?
I give Tenable.io Vulnerability Management a five out of ten.
The maintenance requires a subject matter expert.
I recommend Tenable.io Vulnerability Management.
Which deployment model are you using for this solution?
A stable vulnerability management tool with a good user interface
What is our primary use case?
We actually needed clarity on the vulnerabilities in our infrastructure. We used the solution to scan and make a report for us on what is vulnerable in our infrastructure and what is not, what we can improve and update, and what is good as it is.
What is most valuable?
It is a very, very user-friendly tool. To make some sense, you just need to put in your domain and click a button to scan and give you a piece of customized information about your infrastructure. It is very easy to use to schedule a scan, and it can consume a lot of CPU resources. So, you can schedule a scan between 1 AM to 3 AM, and it works very well for us.
What needs improvement?
I didn't work a lot with the solution. My experience was pretty smooth. I don't have any recommendations for improvement. Maybe it's because I don't use it a lot.
The only drawback of the solution is that it is expensive. The pricing should be kept lower.
For how long have I used the solution?
I have experience with Tenable.io Vulnerability Management. I used it six months ago. I used it for two years. I am a customer of the solution.
What do I think about the stability of the solution?
It is a very stable product.
How was the initial setup?
The setup is easy. Tenable.io Vulnerability Management is known for its ease of setup.
What's my experience with pricing, setup cost, and licensing?
Tenable.io is not known for being a cheap product. You definitely can have another product that could be cheaper than Tenable.io. If you have a real concern with your budget, maybe another platform would be of interest to you.
You can find other tools that are way cheaper, with similarities to Tenable.io. I would say it may not be the same tool, but similar.
What other advice do I have?
The solution's user interface was very good.
It's one of the best tools available for vulnerability management. I would definitely recommend the solution to those planning to use it.
I rate the overall solution a ten out of ten.
A stable and user-friendly solution that is easy to setup
What is most valuable?
The solution is quite friendly.
What needs improvement?
Users get confused between VPR and CVSS ratings.
What do I think about the stability of the solution?
I would rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the solution's scalability an eight out of ten. We have around 1000 users for the product. We plan to increase the tool's usage in the future.
Which solution did I use previously and why did I switch?
I have used Nessus before Tenable. We switched to Tenable since it covered the problem for us.
How was the initial setup?
The product's setup is very easy and the deployment took six months to complete.
What about the implementation team?
We relied on a third-party vendor to complete the tool's deployment.
What other advice do I have?
The tool is easy to use and user-friendly and I would rate it an eight out of ten.