Dynatrace (Contracts)
DynatraceExternal reviews
1,344 reviews
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Good company with solid roadmap
What do you like best about the product?
I like the support and training materials. I also like the certification programs.
What do you dislike about the product?
I would prefer to more dynamic alerts for exception based reporting and more colorful dashboards.
What problems is the product solving and how is that benefiting you?
We want to ensure our websites are up and running smoothly for our customers to purchase.
Taking to the next level
What do you like best about the product?
Professionalism has been top notch. Hot sessions we good
What do you dislike about the product?
Not hot sessions with messaging and some classes were to small
What problems is the product solving and how is that benefiting you?
Trying to solve messaging issue but not there yet
Recommendations to others considering the product:
Need better monitoring and alerting solutions for messaging
Awesome Job with Dynatrace
What do you like best about the product?
Easy to install and set up it allows for users to get applications up and running quickly.
What do you dislike about the product?
Convincing people that there is a need for a single monitoring tool
What problems is the product solving and how is that benefiting you?
API monitoring, error handling and trouble shooting. This allows us to no longer have a finger pointing contest on Sev1 calls.
Recommendations to others considering the product:
Set up your process first before releasing the production to the environment.
Future ready
What do you like best about the product?
AI capabilities. Looking forward to a hands on experience.
What do you dislike about the product?
The current AppMon platform needs expert in house resources to manage it.
What problems is the product solving and how is that benefiting you?
Website Performance. The data analytics we get out of the tool helps us to u Nader stand the ares where the team can perform.
Change your way of monitoring
What do you like best about the product?
The ability to capure all events of a system.
What do you dislike about the product?
The learning curve for a user is a little overwhelming
What problems is the product solving and how is that benefiting you?
Pegs, my, unix, six, microsoft
Recommendations to others considering the product:
This will save time for all team for troubleshooting root causes and prevent most from ever happening
A great product that is growing over time and so is the price
What do you like best about the product?
They definitely have the best product in the field. You also will definitely pay for being able to use it, but it is definitely worth it. Support in general is extremely helpful especially if you have access to the live chat which I highly recommend. The product monitors everything we could ask for and more and they are constantly innovating.
What do you dislike about the product?
We have had issues in the past with a few staff assigned to us. They can get extremely ‘salesman’ on you at times. To be honest this is pretty much a norm in the industry, however the upper management in DynaTrace seems to address it if you bring it up to them. As for the product, I wish the Managed platform had -all- of the features of the SaaS system, while they are working on it, it isn’t all the way there yet. Pricing is also a pain point as it is not a cheap product. While I personally believe that it is worth it, depending on your industry you may find a lack of appetite for the pricepoint.
What problems is the product solving and how is that benefiting you?
It has done a really good job for us, it has helped us find pain points in our code and done a great job of helping us triage issues as they occur. Our favorite feature is by far RUM/UEM as it gets us right to the root of a user issue. We definitely don’t use the alerting features as much as we should but we lean heavily on the triage abilities of the product. Most recently we utilized the product to help us optimize our batch systems in preparation to onboard a new customer, it was a vital part of this effort.
BEST PLACE TO LEARN MORE ABOUT DYNATRACE
What do you like best about the product?
IN DETAIL ABOUT SYNTHETIC MONITORING AND AUTOMATION KUBERNETES
What do you dislike about the product?
I DO NOT FIND ANY DISLIKES AND EVERYTHING IS INTERESTING
What problems is the product solving and how is that benefiting you?
RESPONSES TIME OF THE APPLICATION I AM WORKING ON AND REALIZED THAT I CAN IMPLEMENT SYNTHETIC MONITORING FOR MY APPLICATION
A great product
What do you like best about the product?
Dynatrace provides a great tool unmatched by any other offer. With it, we can find issues and diagnose problems quickly.
What do you dislike about the product?
The cost is much higher than we would like.
What problems is the product solving and how is that benefiting you?
Solving and tracking down issues with our software and infrastructure.
Recommendations to others considering the product:
Try them out no matter what you think
Best APM you will ever need
What do you like best about the product?
The ability of Dynatrace to be able to narrow down the issue and segregate each process. It makes thing easier to understand where the issue is and allowed us to focus more time on performance improvement.
What do you dislike about the product?
The ability to look at purepaths for a single time slice is diminished.
What problems is the product solving and how is that benefiting you?
Iidentify root cause. Target functions for performance improvement
Recommendations to others considering the product:
Look to implement their newest offerings as their frequent releases mean new features all the time.
Very in-depth monitoring
What do you like best about the product?
Monitors the entire infrastructure, all the way to code level
What do you dislike about the product?
Need more training resources. Certifications are available but I don’t have any access to resources to learn
What problems is the product solving and how is that benefiting you?
Issues within the infrastructure prior to it becoming a major problem. Able to be proactive, rather that just reactive
Recommendations to others considering the product:
Learn as much as possible prior to implementation. There is a bit of a learning curve
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