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Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

1,343 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Akshat S.

Lively Experience with a Live Debugger

  • July 08, 2023
  • Review provided by G2

What do you like best about the product?
Fetching variable states has become too easy with Rookout. Complex data structures can be compared with the neat UI, and serialized as well. Code coverage in the application can be analyzed with Rookout, easily.
What do you dislike about the product?
As far as I can see, the application must be started with the Java agent, meaning a pre-running application cannot be debugged with Rookout. Using attach APIs might help in debugging already running applications.
What problems is the product solving and how is that benefiting you?
Rookout allows me to set breakpoints in a nested manner since the process need not stop to get the variable state. Serializing the variables is a major plus point.


    Jeff S.

Better than remote debugging

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
1. It is easy
2. Ready when you are
3. Doesn't stop the flow of traffic
4. Captures all server instances data
5. I like how it can pick up where you left off when you first login
6. Easy to add to software
What do you dislike about the product?
1. Can't step into code
2. Can't follow code paths, meaning, I have to search to navigate between files
What problems is the product solving and how is that benefiting you?
Debugging code that is released.


    Insurance

I have had some training and plan to do some hands on investigation soon

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Breakpoints and reports.
Linking to code without interrupting user interaction.
What do you dislike about the product?
Maybe jump-to for clicking on a method, though I believe the IJ plugin will cover that when I set it up.
What problems is the product solving and how is that benefiting you?
An excellent aid in debugging


    Renu S.

Best live debugging tool

  • May 01, 2023
  • Review provided by G2

What do you like best about the product?
The live debugging is the most interactive and useful feature of it.
What do you dislike about the product?
Rookout is awesome there is nothing to dislike.
What problems is the product solving and how is that benefiting you?
It helps a lot to debug the code issue and fix that instantly so that we can close our custom issue quickly.


    Financial Services

An Excellent debug tool

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
Gives you the ability to debug your code in real time, a valuable asset if you've encountered a bug in production which does not necessarily reproduce in your sandbox.
What do you dislike about the product?
User interface needs some time to get used too, could have been a little more intuitive (though rookout does have their own inline tutorials)
What problems is the product solving and how is that benefiting you?
Catching and debugging code in real-time. Only other way is to put logs pre-handed, not an option if your bug behavior is unexpected


    Marcos F.

I didn't know I needed this new thing

  • April 26, 2023
  • Review provided by G2

What do you like best about the product?
The easy configuration. Knowing that if I have a problem I can fire the debug in seconds. I love that I can use a github tag or branch.
What do you dislike about the product?
The UI is not really intuitive but you learn the icons and labels then it's easy. Some folks told me that the variables weren't filling with the content but that doesn't happened to me.
What problems is the product solving and how is that benefiting you?
Debugging in clusters


    Computer Software

I was able to find issues faster

  • April 26, 2023
  • Review provided by G2

What do you like best about the product?
Be able to see data in external envs, that help us to find issues faster
What do you dislike about the product?
Some user experience is not too intuitive
What problems is the product solving and how is that benefiting you?
Find issues faster with in dev envs


    Information Technology and Services

It allows us to debug in a way that wouldn't be possible!

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
Made by developers, for developers. The integration is really straightforward and the support of multiple languages made it possible for us to debug end-to-end.
What do you dislike about the product?
The UX in the web app might need to be reviewed as it is not so intuitive and it has some glitches. Also, although the IntelliJ plugin es really useful, it is still buggy and lacks of features that the web app provides.
What problems is the product solving and how is that benefiting you?
Our deployed environment is complex, involving lot of services and technologies. It would be impossible to do remote debugging and having everything integrated in the way that rookout does it made it easy for our developers to debug in real environments.


    Computer Software

Very good product but awful UI

  • April 17, 2023
  • Review provided by G2

What do you like best about the product?
Rookout is a great tool for production debugging and monitoring live events on the system. It provides a solution that I can't find in other places.
What do you dislike about the product?
The UX/UI is not user friendly and they have some performance issues
What problems is the product solving and how is that benefiting you?
Realtime debugging on real user data


    Jason S.

3 years experience on platform deployed as Service Offering

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a broad set of capabilities, making it ideal for organizations with heterogeneous environemnts and a shallow yet very wide set of deployed technologies. Dynatrace provides plenty out-of-box capabilities to handle most of your monitoring needs. Dynatrace, as a platform, is designed for organizations to customize and develop their own monitoring solutions using Dynatrace native capabilities and keeping all metrics in a single system for deeper analysis that allows for the correlation of data across all monitored systems.
What do you dislike about the product?
The product is not well tested for Quality Assurance as each release introduces unusual behaviors and new features are half-baked, not fully implemented, remove existing functionality, and have basic interface issues and inconsistencies. Support cases generally go unresolved because development teams believe the behaviors are expected and working as designed rather than listening to the client's problems regarding the tools approach or being told a solution is on the way, which generally takes 6 months to a 1 year to materialize.
The API first approach is problematic because most system users are not developers and require an intuitive user interface to utilize Dynatrace's monitoring and analysis capabilities successfully. The time between API and UI linkage is closer to 1 year to never. In some cases, the APIs are also not well-defined or thoroughly documented.
A common complaint is that Dynatrace provides enough capability or documentation to introduce a feature but never goes deep enough to feel fulfilled by the capability.
What problems is the product solving and how is that benefiting you?
Dynatrace provides the ability to understand the health of our services and applications from the user's perspective. This improvement in monitoring enables our organization to resolve systems issues, application availability issues, and user experience issues before end-users call the helpdesk. Dynatrace provides deeper insight into the application's code and integrations with dependent systems so that the root cause of more complex problems can be realized much faster.
By implementing Dynatrace, we have decreased the number of monitoring applications and solutions. Metrics are now all in the same place, allowing for cross-system analysis. These factors have benefited our operations teams in detecting problems, broken down silos between the levels of operation, and forcing collaboration among teams when resolving issues.