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Reviews from AWS customer

2 AWS reviews
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  • 2
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External reviews

1,344 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Larry R.

Dynatrace Review

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
AI features. No configuration of alerts/thresholds is required because AI works this out for you. Ease of implementation with single agent deployment and integrated web portal.
What do you dislike about the product?
UI can sometimes be not intuitive. Product is expensive - would be good to have a more cost-effective offering for our smaller customers.
What problems is the product solving and how is that benefiting you?
Performance monitoring and troubleshooting for custom applications during build phase and after go-live. Currently in build phase and Dynatrace has assisted with rapid problem resolution.
Recommendations to others considering the product:
Dynatrace is not just for monitoring of production environments. It is beneficial for the development phase of the software lifecycle.


    Marketing and Advertising

Dynatrace clear and functional

  • January 25, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace has a centralized suite of tools to review an the performance of an application from inside the system and from an end user perspective. It rivals NewRelic in its ability to monitor what is necessary and it is simple to set up. Everything is in one easy to search dashboard and there is no confusion as to where to find the information you need.
What do you dislike about the product?
It can be pricey and difficult to find what tools are best for your needs without an extended trial of various capabilities. The monitoring can get a bit chatty and sometimes we get alerts that are not clearly caused by something wrong on the systems. The agents that do external testing from different regions can sometimes report incorrect information.
What problems is the product solving and how is that benefiting you?
We monitor the sites we manage externally with the Keynote capability and it really proves what end users see are the problems they are facing. We can tie those directly to errors in the application from the dashboard.
Recommendations to others considering the product:
Definitely compare the features and prices against New Relic. It may be a better fit.


    Seher K.

Nice application monitoring tool

  • January 24, 2018
  • Review provided by G2

What do you like best about the product?
Transactions like view Pure paths, Errors, Exceptions, DB hits are awesome. Very good tool to find the old logs from productions. It can help in identifying the major issues through drill down functionality. Spots the issues for application efficiency.
What do you dislike about the product?
Takes time to show transactions when number of transaction is high.
What problems is the product solving and how is that benefiting you?
Application and production monitoring.


    Financial Services

Powerful performance monitoring tool

  • January 23, 2018
  • Review provided by G2

What do you like best about the product?
Useful insights for both infrastructure and code. Dynatrace can be connected to a diverse range of technologies.
What do you dislike about the product?
Initial setup is not user-friendly. Can interfere with the functioning of the app.
What problems is the product solving and how is that benefiting you?
Ability to monitor and alert on our infrastructure for Advice. Quicker turnaround and lower downtime.
Recommendations to others considering the product:
Give it a try, you might be surprised. It is quite powerful and provides relevant insights. We frequently optimise our infrastructure based on the results.


    Varsha S.

Nice Product

  • January 21, 2018
  • Review provided by G2

What do you like best about the product?
DB hit ratio, DB hit per minute, Transaction Flow chart on dashboard. Helps identifying the major problems in application.
What do you dislike about the product?
Slow load time when initialling. Unable to find exact traces of production issue.
What problems is the product solving and how is that benefiting you?
Application production issues and monitoring
Recommendations to others considering the product:
I think this is best and the only choice for us.


    Matthew L.

Great product for digging into issues!

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.
What do you dislike about the product?
There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.
What problems is the product solving and how is that benefiting you?
We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).
Recommendations to others considering the product:
This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.


    Sports

DynaTrace

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
Detailed logging ability is best of breed
What do you dislike about the product?
Challenging to analyze data. Need expert on staff or a COE to maximize tool usage
What problems is the product solving and how is that benefiting you?
System slowdowns, web development tracing
Recommendations to others considering the product:
Setup a dedicated support swat team or center of excellence for tool experts.
Grow your usage/user base by opening up usage to support liaisons
Also good to control licensing with controlled rollouts


    Computer Software

Dynatrace - Performance Monitoring

  • January 16, 2018
  • Review provided by G2

What do you like best about the product?
Best dashboard to know the strength of the application
What do you dislike about the product?
Pricing, Not a good user interface as it provides so many options
What problems is the product solving and how is that benefiting you?
To know the strength of the application, to know how many users have effected due to some error and know where the problem is occuring.


    Enrico F.

AppMon review

  • January 12, 2018
  • Review provided by G2

What do you like best about the product?
After having used AppMon since almost its initial release some like 10 years ago I am still amazed by its future-proof and rock-solid design to this day. Being the "older brother" of today's cloud-native "Dynatrace SaaS/Managed" solution (initially called "Ruxit") it has still many unique features and advantages to offer. First and foremost I value very much being in control over what is being measured and for what purpose. AppMon gives you a staggering amount of control and flexibility to analyze what your code is doing "in the wild" and I like to think of it as the swiss army knife of Application Performance Management. With its highly customizable integration options and extensibility using a REST API as well as a powerful plugin architecture there is almost no goal that can't be accomplished, no matter how complex or outlandish your problem might be. And last but not least for me it has been a learning tool of tremendous value over the years as it allowed me to "see the truth" of what was actually happening on our infrastructure - which more often than not was quite far from what one would imagine or what was initially designed... I learned about hidden problem patterns, coding blunders and deeply rooted systemic and/or architectural flaws. which would have gone completely undetected until it was too late if it wasn't for the level of early insight provided by AppMon.

One other area where AppMon shines is in test automation and integration and its unique capabilities in providing accurate early warnings in your build & deployment pipelines when architectural or performance regressions are detected during your automated tests.

AppMon has delivered a proven track record of being a very stable solution with negligible impact on the monitored components.
What do you dislike about the product?
The sheer flexibility of the tool might be somewhat intimidating to new users and learning to understand the core concepts like custom dashboards, business transactions, purepaths and user experience management is very important but certainly no easy task, especially if one has no previous background in application development.
What problems is the product solving and how is that benefiting you?
AppMon has dramatically reduced the number of "war room" type situations and helped a lot to establish the basis for DevOps as it has eliminated the technical and mindset "silos" which have grown over many years. For the management it is providing high-confidence application health and performance data which is used to evaluate SLA's against.
AppMon keeps providing valuable data very successfully, especially as we are able to analyze longer time scales allowing us to detect slow-evolving but potentially dangerous trends.
Through the extensive use of REST API's and custom plugins we are able to fulfill almost every (un)imaginable integration requirement being thrown at us.
Recommendations to others considering the product:
Providing a bullet-proof case for a positive ROI can be painfully difficult, therefore it might take some careful planning and determination to convince your CTO/CEO to make an investment into the tool. If you suffered a lot from well documented major incidents and war rooms you should use that information to make a strong, data-driven case.


    Information Technology and Services

Dynatrace Quick Review

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
It is a good compliment to infrastructure or device level monitoring.
What do you dislike about the product?
Still have some questions on how quickly is it to set up and on how easy is it really to navigate and use out of the box with little or now training.
What problems is the product solving and how is that benefiting you?
We want to be more proactive in detection of possible application problems that are not detectable through standard IT infrastructure monitoring tools.