Dynatrace (Contracts)
DynatraceExternal reviews
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Dynatrace keeps surprising us with its depth of coverage!
What do you like best about the product?
Dynatrace is working hard to change the paradigm by putting intelligence at the heart of APM.
What do you dislike about the product?
The interface still needs iterative polishing to make it easier to zoom into what you need.
What problems is the product solving and how is that benefiting you?
Real time monitoring and proactive response to infrastructure issues. Also, help with DEVOPS
Recommendations to others considering the product:
Consider what Dynatrace is contributing to the software community
Very useful
What do you like best about the product?
It gives a quick snapshot on server and memory issues on our applications allowing us to focus on our application performance.
What do you dislike about the product?
Sometimes there is too much information on the dashboards and finding root cause of issues can be very hard.
What problems is the product solving and how is that benefiting you?
Improving memory and CPU of our applications.
Performance monitoring
What do you like best about the product?
The pure path analysis and thread dump analyzer helped us solving the complex issue.
What do you dislike about the product?
Current license model of single JVM (Waiting for Dynatrace as its moving away from Jvm level licensing )
What problems is the product solving and how is that benefiting you?
Continues monitoring with lesser manual efforts
Dynatrace Managed at Kroger
What do you like best about the product?
Automation and ease of use. Allow our development teams to self serve
What do you dislike about the product?
Lack of customization in dashboards. Also lack of export ability of some of the waterfall user data
What problems is the product solving and how is that benefiting you?
Service and infrastructure root cause analysis
Time saver for ops
What do you like best about the product?
I love the custom moiotoring capabilities. Dynatrace gave us the ability to catch problems before they occur and reduce customer impact for business critical apps.
What do you dislike about the product?
Lack of reporting customisation to some extent
What problems is the product solving and how is that benefiting you?
Faster response times for customers. We were able to optimise our merchant loan application response time by over 30%
Recommendations to others considering the product:
Make all developers use the product in their dev environment during developpement
Dynatrace peer review
What do you like best about the product?
The hot day sessions were great. They organized to include all. I was at the ACM this morning and was quite impressed with the way forward for Dynatrace, AIOPS being the future if monitoring. I also learned how other companies are leveraging this to improve their systems. The other thing that I am happy with is the venue this time around. The hotel is better and the rooms are near and bigger.
What do you dislike about the product?
Registration was not quite easy for some of us. I could not use my company issued labtop to participate in the hot day sessions so I couldn't do hands on with the lab. Would it be be better to issue iPads for this next time to make it easier for participants to engage in the hot day sessions.
What problems is the product solving and how is that benefiting you?
Omni channel monitoring
Taking to the next level
What do you like best about the product?
Professionalism has been top notch. Hot sessions we good
What do you dislike about the product?
Not hot sessions with messaging and some classes were to small
What problems is the product solving and how is that benefiting you?
Trying to solve messaging issue but not there yet
Recommendations to others considering the product:
Need better monitoring and alerting solutions for messaging
Future ready
What do you like best about the product?
AI capabilities. Looking forward to a hands on experience.
What do you dislike about the product?
The current AppMon platform needs expert in house resources to manage it.
What problems is the product solving and how is that benefiting you?
Website Performance. The data analytics we get out of the tool helps us to u Nader stand the ares where the team can perform.
A great product that is growing over time and so is the price
What do you like best about the product?
They definitely have the best product in the field. You also will definitely pay for being able to use it, but it is definitely worth it. Support in general is extremely helpful especially if you have access to the live chat which I highly recommend. The product monitors everything we could ask for and more and they are constantly innovating.
What do you dislike about the product?
We have had issues in the past with a few staff assigned to us. They can get extremely ‘salesman’ on you at times. To be honest this is pretty much a norm in the industry, however the upper management in DynaTrace seems to address it if you bring it up to them. As for the product, I wish the Managed platform had -all- of the features of the SaaS system, while they are working on it, it isn’t all the way there yet. Pricing is also a pain point as it is not a cheap product. While I personally believe that it is worth it, depending on your industry you may find a lack of appetite for the pricepoint.
What problems is the product solving and how is that benefiting you?
It has done a really good job for us, it has helped us find pain points in our code and done a great job of helping us triage issues as they occur. Our favorite feature is by far RUM/UEM as it gets us right to the root of a user issue. We definitely don’t use the alerting features as much as we should but we lean heavily on the triage abilities of the product. Most recently we utilized the product to help us optimize our batch systems in preparation to onboard a new customer, it was a vital part of this effort.
Very in-depth monitoring
What do you like best about the product?
Monitors the entire infrastructure, all the way to code level
What do you dislike about the product?
Need more training resources. Certifications are available but I don’t have any access to resources to learn
What problems is the product solving and how is that benefiting you?
Issues within the infrastructure prior to it becoming a major problem. Able to be proactive, rather that just reactive
Recommendations to others considering the product:
Learn as much as possible prior to implementation. There is a bit of a learning curve
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