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Dynatrace Classic

Dynatrace

Reviews from AWS customer

9 AWS reviews

External reviews

1,342 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Insurance

Great product and support

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace releases frequent updates and great support
What do you dislike about the product?
Steep learning curve initially but taking a course makes things much easier
What problems is the product solving and how is that benefiting you?
Applications performance issues


    Financial Services

Enterprise user looking for advanced enablement

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Unified telemetry for a variety of technologies in an easy to user interface that allows us to trace across our complex enterprise stack.
What do you dislike about the product?
Not all technologies we required are currently supported. Not all features from AppMon have been ported over at this time.
What problems is the product solving and how is that benefiting you?
Operational issues, customer impacting incidents, lower environment hygiene
Recommendations to others considering the product:
This APM looks better user friendly tool for the user experience and Good in monitoring tool.


    Computer Software

Overall Dynatrace User Experience.

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Data Insights; Cloud Agnostic; Single pane of glass across all Clouds
What do you dislike about the product?
Initial on-boarding takes more time and it took sometime to realize the value of the tool. This put the pressure on the sponsor to report progress to their management chain.
What problems is the product solving and how is that benefiting you?
Before Dynatrace, we were flying blind with respect to our application issues and always had to guess; The second issue Dynatrace solved is, we now have one monitoring system for both infrastructure and Application.
Recommendations to others considering the product:
Please be prepared for the complexity on the Day 1 of your journey.


    Computer Software

APM Monitoring, single pane of glass for all Ops related works

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Anamoly detection, installation is easy.
What do you dislike about the product?
setting up end 2 end monitoring, alerting etc took us few months. would be nice to reduce this time.

Sometimes need to go thru mutliple screens to find problems

Sometimes cant pin point the problem after from problems page

UI could be simplified
What problems is the product solving and how is that benefiting you?
process level memory issues. monitoring the infra and app layers in Prod
Recommendations to others considering the product:
Depends up on the business needs, but in general a good APM tool overall to use.


    Gambling & Casinos

Deputy head of IT ops

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
code level tracing, recommendations, AI option. Not expert in using of DEM but this module looks very helpful for customer experience feedback, small trick here, in case of budget limit, because this options cost not small amount of money, you can use it for VIP customer.
What do you dislike about the product?
all fits to my expectation, just needs time to analyze data. price is higher if compering with another APM tools, but the results that Dynatrace gives to user I think It's worth it.
What problems is the product solving and how is that benefiting you?
application performance, team got more interconnected. seeing issues that was not visible before and monitoring team was able to detect only front side issues, which was mostly reproducible when getting complains from users. Tool show exact path of every transaction from user to very back end application server. Can catch what is wrong with detailed recommendation and root cause analysis.
Recommendations to others considering the product:
start with small steps, install agent one by one. analyze each alert you receive from dynatrace. It need teams culture change to receive full result and this takes time, so expect some resistance before ice melts. .


    Banking

Dynamite

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The ability to trace the entire path of a application
What do you dislike about the product?
The cost of the application and arch setup
What problems is the product solving and how is that benefiting you?
Architecture
Recommendations to others considering the product:
Look at implementation and cost


    Transportation/Trucking/Railroad

Very powerful and useful

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Automated data collection and automated end to end performance monitoring and alerts are fantastic. Mobile performance monitoring has been great.
What do you dislike about the product?
UI is overwhelming for beginners. Various concepts and documentation is not enough to ease the understanding of the product.
What problems is the product solving and how is that benefiting you?
Operations has been improved. Mobile app performance monitoring has improved quite a bit. Automated monitoring of infrastructure improves confidence in operation team's ability to deal with issues.


    Mark R.

Easy to deploy in large Enterprise environments.

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Quick and concise anomaly detection with the AI to help resolve problems.
What do you dislike about the product?
Better root cause analysis would be beneficial to help analysts solve problems quicker.
What problems is the product solving and how is that benefiting you?
All production problems. Tackling problems before they become revenue impacting.
Recommendations to others considering the product:
Just do it


    Transportation/Trucking/Railroad

Powerful, feature-rich and worth it.

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Single-pane view of entire organization in one tool. The ability to monitor both cloud and on-premise technology with one solution.
What do you dislike about the product?
Cost. Some features are released as Early Access but the future costs are unknown.
What problems is the product solving and how is that benefiting you?
Monitoring technologies in cloud infrastructure that are not easily monitored any other way. Huge benefits with API tool to provide configuration updates.
Recommendations to others considering the product:
Know what you are looking for out of the tool from the beginning. Ensure features that are critical for your success are part of current release level.


    DhanaRaj V.

Dynatrace technical exprerience

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
RUM
AI
Synthetic monitoring
Dashboard & reports
What do you dislike about the product?
Features removed post Classic Account
Accessing Training, instruction materials to do anything
tool little expensive compared with other APM tools
What problems is the product solving and how is that benefiting you?
HA of systems across globe
RUM, Logs monitoring
Canary deployments , A/B testing with common dashboard for KPMs
Recommendations to others considering the product:
Easy to SetUp & provides ROI in no time with RUM, Synthetic monitoring for global mission critical applications, services