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Dynatrace Classic

Dynatrace

Reviews from AWS customer

8 AWS reviews

External reviews

1,342 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Banking

Technical System Analyst

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Installation is simple but it is very powerful. Smartscape and the AI engine are awesome.
What do you dislike about the product?
It could take quite some time to learn the tool and get used to all features.
What problems is the product solving and how is that benefiting you?
Dynatrace provides full stack visibility and help app teams to analyze problems and troubleshoot root causes.
Recommendations to others considering the product:
Dynatrace is a great tool which with full stack monitoring capabilities. It really helps to proactively monitor applications and detect problems before users realized.


    Transportation/Trucking/Railroad

High Value Application Insights

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Easily surfaced problem / outage tickets and AI assisted root cause analysis.
What do you dislike about the product?
The UI/UX sometimes makes finding an entry point into some areas such as logging viewing / querying difficult to get to.
What problems is the product solving and how is that benefiting you?
Application monitoring and Error / Outage remediation. We've realized faster and more efficient root cause analysis with DynaTrace.
Recommendations to others considering the product:
Training is required to get everything out the product, but the insights gained are invaluable and provide application and business data that can help a variety of audiences throughout the entire enterprise.


    Insurance

Does a lot but has a learning curve!

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I like the design of the software as well as the breadth of the data that it monitors without lifting a finger.
What do you dislike about the product?
In my opinion, you need some dedicated training to be able to use this product adequately. Just buying it and thinking you will learn it on your own isn't possible.
What problems is the product solving and how is that benefiting you?
Degradation issues, service outage issues, resources being unavailable, etc.
Recommendations to others considering the product:
Be ready to be blown away by the breadth of information that you will be exposed to by using Dynatrace.


    Jamin K.

Dynatrace helps with ease of troubleshooting incidents

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I like the one click ability to see dependent services and how they might be impacted during an incident. Seeing dependencies and their flows, while also suggesting a root cause, helps speed up troubleshooting certain scenarios a lot. We have had several situations where a typical troubleshooting scenario would have taken several hours with multiple teams to isolate a specific root cause, only after clearing multiple other potential root causes one by one. With Dynatrace, we've had situations where we were able to get a clear arrow towards the true root cause. Given its accuracy, we've had the development teams learn to trust the accuracy of the tool.
What do you dislike about the product?
Some of the user interface can be a little disjointed and difficult for new users to pick up easily. I think this is somewhat related to the wealth of features that Dynatrace offers - the current split of features can be a little overwhelming without formal training. It isn't impossible to pick up on the fly, but to really navigate the features can really take some time and handholding. Noted, this doesnt apply to all of the features.
What problems is the product solving and how is that benefiting you?
We have identified root causes in applications more quickly, which help reduce the amount of time allocated to any particular incident. Weaknesses in certain dependencies upstream or downstream have also been easier to identify, which helps spur conversations with the developers and other related teams.
This tool has also freed up some time to allow our ops teams to focus more on automating other aspects of our platform.
Recommendations to others considering the product:
Do a full fledged trial and see how itll work in the most optimal state in your environment. Be mindful of the budget you are working with, as the best functionality comes with an all-in with the tool when integration. Using it as a piece meal solution works, but it definitely is lacking.


    Ryan K.

Dynatrace, harness the power of visibility

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Oneagent provides easy of deployment and automated discovery.
What do you dislike about the product?
Dynatrace has limited network capabilities
What problems is the product solving and how is that benefiting you?
Understanding End to End bottlenecks has always been an issue in troubleshooting end user complaints. Dynatrace not only provides full transaction tracing, but the ability to replay a customer's journey, allowing for quick fault isolation.


    Banking

Infrastructure Monitoring

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
After working so long in infrastructure side of it and being on monitoring space Dyanatrace give lot of the great option for outside of the box monitoring.
What do you dislike about the product?
None but..some need simplicity of instrumentation
What problems is the product solving and how is that benefiting you?
Both app and Infrastructure end
Recommendations to others considering the product:
Great tool for both Infrastructure and app side of monitoring


    Keith P.

Great product SaaS deployment model needs work

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Ease of deployment and integration with common modern tools.
What do you dislike about the product?
Pricing model and ability to add other offered services.
What problems is the product solving and how is that benefiting you?
Getting insight into our application ecosystem and leveraging smart correlation and pattern analysis to reduce MTTR.


    Steve E.

Great support during implementation and beyond

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I like that Dynatrace assisted us when we decided to bring AppMon/Dynatrace into our company. The assistance they provided leading up to implementation and beyond was superb.
What do you dislike about the product?
I dont' like that Dynatrace can't do everything that I need and I have to rely on other tools to fill in gaps, but it seems that the company is continuously working to improve the product.
What problems is the product solving and how is that benefiting you?
With Dynatrace we are able to give interesting data to more of out IT organization. Those who don't work within Dynatrace day in and day out are able to garner useful data out of what Dynatrace is collecting and displaying. This wasn't possible with other products, where it took a deep understanding of the product to be able to get anything useful out of it.
Recommendations to others considering the product:
Take advantage of the support/sales staff as much as possible. They are amazing!


    Computer & Network Security

Dynatrace is awesome

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The AIOPS, Drill down capabilities, alerting and each setup
What do you dislike about the product?
Reporting and time selection during the drilldown.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace APM, where ever we have any application performance, availability issue We use DT to troubleshoot.


    Financial Services

First timer

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Very organized event. The location is exceptional.
What do you dislike about the product?
Having to choose between sessions in the same time slot.
What problems is the product solving and how is that benefiting you?
End to end monitoring
Recommendations to others considering the product:
Review full value proposition, not just front end cost.