Dynatrace (Contracts)
DynatraceExternal reviews
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Dynatrace is Dynamite!
What do you like best about the product?
From an Ops perspective, Dynatrace has more than exceeded out expectations. Gone are the days where Infrastructure was first to blame for everything - Dynatrace provides a clear visualization of where problems lie and even suggests possible resolution. Empowering our users - from devops to marketing; management to procurement- to self-service has also freed up resourcing that can be better spent elsewhere. So great!
What do you dislike about the product?
When we inititally got Dynatrace the free logging features were great. Now, you have to ship logs to the cluster for full analysis at a cost. This is a show-stopper for us.
What problems is the product solving and how is that benefiting you?
Outages related to deployments/configs
the ability to prove end-to-end visibility to show when infrastructure is and isn't an issue
proactive site improvement based on waterfall analysis and seeing patterns
solving issues before the clients notice
the ability to prove end-to-end visibility to show when infrastructure is and isn't an issue
proactive site improvement based on waterfall analysis and seeing patterns
solving issues before the clients notice
Recommendations to others considering the product:
see above notes
Great product, but very expensive
What do you like best about the product?
Ease of deployment and updates is phenomenal. AI agent actually works vs just hype. Integration with AWS works great.
What do you dislike about the product?
Really the only downside I've found is price. It's very expensive compared to others which means I wasn't able to monitor anything but prod and couldn't take advantage of features like RUM to the degree I would have preferred.
What problems is the product solving and how is that benefiting you?
Visibility, monitoring, alerting. Benefits of not having to update agents, pick different agents based on technology stacks, etc. Management zones make breaking things up easy.
Recommendations to others considering the product:
Make sure you understand your pricing going in from the beginning
Immediate Wins out of the Box
What do you like best about the product?
As a new user, I appreciate it's support for transaction ids, automatic discovery of services (mesh and otherwise) , inventory, etc which makes it trivial to see some immediate results.
What do you dislike about the product?
As a new user, Dynatrace has an extensive feature set and a steep learning curve. Would like to see more breakout sessions focusing on low hanging fruit when first installing and using the product.
What problems is the product solving and how is that benefiting you?
As a new user, the product has helped us identify gaps in coverage so to speak; we now know which snowflake servers etc do not have all of the required monitoring agents installed. We've also gathered evidence of specific bottlenecks. The next step is determining which metrics are actually useful to our business.
The RealUserMon
What do you like best about the product?
ease of deployment and configuration ,User interface, features
What do you dislike about the product?
not much but some times i experience delay in support tickets
What problems is the product solving and how is that benefiting you?
end user issue, application performance
Recommendations to others considering the product:
nothing as of now
Great Software Intelligence Product to have
What do you like best about the product?
core capabilities, ease of integration, roadmap,
What do you dislike about the product?
the roadmap looks great, dont see any thing in the product to dislike
What problems is the product solving and how is that benefiting you?
proactive end-user experience
Robust solution but need to improve business case
What do you like best about the product?
Breadth of services, solution explorer, capacity of generating relevant dashboards with good drill down capacity.
What do you dislike about the product?
Price, lack of a good ecosystem of partners in Brazil.
What problems is the product solving and how is that benefiting you?
Fast understanding of a problem root cause, information at the right amount to identify next best action.
Recommendations to others considering the product:
Define good business requirements to support a good business case.
Dynatrace dashboards
What do you like best about the product?
Dashboards of plataform are very interesting
What do you dislike about the product?
I don`t like price of product, not is good
What problems is the product solving and how is that benefiting you?
Monitoring infraestruture and identify easier problems of applications
Recommendations to others considering the product:
I recommend to make proof of concept before your purchase
Dynatrace into the future
What do you like best about the product?
I like how Dynatrace makes life easy for me with AIops. I used to spend hours slicing and dicing through data and investigating issues. Now, root cause analysis is done for me automatically.
What do you dislike about the product?
I dislike the dashboarding interface. Its buggy when trying to place squares next to eachother and lacks customization options.
What problems is the product solving and how is that benefiting you?
We solve issues to do with various air canada related apps. Common problems include issues with our check-in kiosks at airports. We actually get alerts for low paper on kiosks so we can get the airports to change them.
Recommendations to others considering the product:
If you need monitoring, get Dynatrace - you wont regret it.
From AppMon to Dynatrace
What do you like best about the product?
Easier learning curve, especially for development users with limited monitoring experience.
What do you dislike about the product?
Limiting for some features: custom metrics expensive, as a SaaS customer, we've got limited API calls - this will make us rethink how central a role Dynatrace will play.
What problems is the product solving and how is that benefiting you?
Just started, so it's hard to tell
Dyntrace is great for application debugging
What do you like best about the product?
The ability to get an easy to navigate tree telling you where in your application an issue is happening makes debugging much simpler. With Dynatrace I have been able to help our application teams quickly diagnose major productions issues. I was also able to quickly help debug some issues with applications in our cloud migration initiative.
What do you dislike about the product?
Dynatrace has a few restrictions that they don't document well such as limitation on API calls and SQL variables with the SaaS solution.
What problems is the product solving and how is that benefiting you?
Dynatrace is helping us to allow applications to quickly move to the cloud in our deployment pipeline. With Dynatrace we are able to quickly diagnose any issues that come up with application code.
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