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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

1,343 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    sunil m.

Dynatrace, face of monitoring/tracing.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The way the problems were detected for an application and know the root cause of it to.
What do you dislike about the product?
The dynatrace UI was liitle bit difficult to understand for the new users.
What problems is the product solving and how is that benefiting you?
Tracing in to the application and enable deep level monitoring.
Recommendations to others considering the product:
Just go for it to use dynatrace.


    Banking

Dynatrace Full Stack APM

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use. Full stack visibility into our enterprise applications.
What do you dislike about the product?
Licensing is limiting adoption and is complex for all the components(DEM, HU, Metrics, Logs).
What problems is the product solving and how is that benefiting you?
Faster incident root cause determination and resolution.
Recommendations to others considering the product:
Dynatrace requires full agent coverage to take advantage of the AI and full stack visibility.


    Retail

Dynatrace recommendations

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use, onboarding to Dynatrace and root cause analysis.
What do you dislike about the product?
Don't know how much performance impact it has on certain technologies.
What problems is the product solving and how is that benefiting you?
Identifying the root cause of a problem. Dependencies across services. The benefits we have is able to get the dependency tree and service flow.
Recommendations to others considering the product:
Identify the use cases before starting to use Dynatrace


    Financial Services

Dynatrace assists to take IT to the next level

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ability to leverage Davis to identify issues in our environment.
What do you dislike about the product?
Our company is constantly looking at ways to reduce cost. The price is always an initial shocker.
What problems is the product solving and how is that benefiting you?
Issues with developer code. We are now able to resolve issues within minutes whereas in the past it could take hours and even days.
Recommendations to others considering the product:
Ask for a demo from Dynatrace.


    Ganesh R.

Easy Initial Implementation and ROI

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The value you get out of the tool is instant. The agents are easy to install and configure.
What do you dislike about the product?
Additional cleanup still needs to be done to reduce noise.
What problems is the product solving and how is that benefiting you?
Visibility into the technology health and dependencies.


    andrew l.

Good Tool

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ability to trace user sessions to analyze perfomance.
What do you dislike about the product?
Tool doesn't always integrate with vendor products
What problems is the product solving and how is that benefiting you?
Able to track and find the root cause of performance issues. this allows us to give a better user experience


    David D.

Excellent service

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use is crucial. Dynatrace provides smooth scaling and insightful information quickly.
What do you dislike about the product?
They have limited release notes and sometimes do not accurately inform their customers about updates.
What problems is the product solving and how is that benefiting you?
We have a large infrastructure within GCP and need to identify network traffic between our instances as well as ensuring 99.9% uptime.
Recommendations to others considering the product:
Ensure you have a structured migration plan and fully utilize the vast amount of features offered by Dynatrace CMC. Integrations can generate lots of noise initially but after resolutions are in place Dynatrace operates very well.


    Retail

Great company. Easy install, instant results

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides transparency to your organization as to what is occurring at the service level
What do you dislike about the product?
Nothing comes to mind. Perhaps more aggressive pricing
What problems is the product solving and how is that benefiting you?
Production issues with applications. Really seeing what was going on with an app to be able to resolve much quicker
Recommendations to others considering the product:
I would consider their ease of use and install as well as looking at their short term roadmap


    David J.

Good tool and getting even better.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
There is not tool like Dynatrace in regard to its ability to pull together so much data across your enterprise. It also provides an AI engine to highlight where the problems are. So the days of digging through data are over.
What do you dislike about the product?
I wish it was easier to get the data out of Dynatrace. The API is a little cumbersome as there are two versions and you have to hunt to find out which of them will supply the data you need. If the user experience data was not purged then you could probably do with their dash-boarding which was weak initially but is continuously improving
What problems is the product solving and how is that benefiting you?
Critical incident analysis and remediation, SLA mgt, improving user experience. Using this tool has shortened the amount of time it takes to discover a problem. Several times it told us of issues we didn't even know we had. The user experience metrics are helping us to improve the response times of our applications


    Insurance

Love the tool

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Like the proactive ability to monitor and alert problems before users are affected. Also easy to integrate with other core tools.
What do you dislike about the product?
UI is very busy and hard to navigate without training
What problems is the product solving and how is that benefiting you?
real time monitoring