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Dynatrace Classic

Dynatrace

Reviews from AWS customer

8 AWS reviews

External reviews

1,342 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Joseph C.

Every organisation needs Dynatrace

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The product provides a valuable insight to IT operations and monitor various Infrastructure performance bottleneck. Having the visibility of network and infrastructure allows the organization to prioritize investment costs and focus on areas with immediate needs. Having a dashboard that is comprehensive and designed as a single pane of glass provides accurate and real time data on performance issues.
What do you dislike about the product?
Sometimes the alerts can bee a bit too much and will need some learning and adjust to suit individual organization needs as there is no one size fits all. Lack of experience using the product may prove to be a stumbling block without an expert to guide. At times, the integration does not go smoothly and will require additional learning and research in order to move forward.
What problems is the product solving and how is that benefiting you?
Dynatrace provide real time monitoring and provides key visibility into areas of poor performance and optimize infrastructure utilization. Ability to identify performance issues and areas of focus for improvements. The dashboard and single pane of glass provides key data and metrics had help establish a baseline and every spike in utilization can be tracked and attributed to a specific trigger or increase in demand.
Recommendations to others considering the product:
Ideally, full requirements for monitoring is known before the deployment. Start with requirements gathering, the scope of the deployment and the timeframe to deploy on a global scale. Key focus would be on areas of integration with service now or BMC Helix to ensure any issues are raised automatically as a ticket.


    Ryan C.

Massive capability right out of the box.

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Easy to implement and supported almost all of our technologies. The interface makes it easy to onboard new users and invokes excitement when new users see the insights produced by Davis, the AI engine, and the value obtained from studying Dynatrace over time.
What do you dislike about the product?
UI is a little clunky at times and should be more customizable.
What problems is the product solving and how is that benefiting you?
Collaborative APM which helped to alleviate some of the time sinks of root cause analysis, multi-platform support, broad array of supported technologies right out of the box.
Recommendations to others considering the product:
Dynatrace is more than just an APM, it is a value producing platform that continues to get better and better as it transforms with the industry and continues to expand to meet the needs of today's innovative companies.


    Architecture & Planning

Innovative product, good choice for moving fast

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The service is innovative and safe to keep info on cloud. Dynatrace was a good solution. Artificial intelligence makes this work lighter quick and easy.
What do you dislike about the product?
Not have any specific problem, generally good
What problems is the product solving and how is that benefiting you?
database is heavy. Dynatrace software is helpful for moving the database to the cloud. Artificial intelligence keeps the information clean and organized
Recommendations to others considering the product:
Innovative software make easy for data


    Information Technology and Services

Recently rolled out Dynatrace for a customer and their feedback has been very positive

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Multitude of features that comes with Dynatrace. Features such host performance health and service flow.
What do you dislike about the product?
Training materials not widely available.
What problems is the product solving and how is that benefiting you?
Application performance monitoring and visibility into end to end service flow


    Ricardo F.

Dynatrace productivity monitoring tool

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Dynatrace is really easy to install and use. Helps increase productivity and can positively impact business outcomes. Great providing software intelligence to simplify cloud complexity and accelerate digital transformation, with automatic and intelligent observability.
What do you dislike about the product?
no network information to provide all the data
What problems is the product solving and how is that benefiting you?
The tool come to give application monitoring toolset for troubleshooting, monitoring, performance reporting and alerting
Recommendations to others considering the product:
The software provide intelligence to simplify cloud complexity and accelerate digital transformation, with automatic and intelligent observability


    Inês Carolina F.

Satisfied costumer of this product

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
I like how my work and performance improved. Definitely you should give it a try. It improves the monitoring services in my company
What do you dislike about the product?
Nothing, it made my life easier and there was no major issues associated to it.
What problems is the product solving and how is that benefiting you?
That is confidential company information, I can´t share it. I am sorry for that.
Recommendations to others considering the product:
I can´t explain my company business case, I am sorry for that but it is private information. However, we all definitely recommend, we have seen direct benefits from its usage. The monitoring of our data improved and as we all know nowadays data is the king.


    Computer Software

Provides insight into your environment and the AI helps with root cause analysis

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Service auto discovery, and easy to use APM solution
What do you dislike about the product?
1. Sometimes documentation is not easy to find.
2. Not all the feature are know
What problems is the product solving and how is that benefiting you?
We are using dynatrace for performance testing


    Manish K.

An excellent monitoring tools for SREs

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Observability is an important aspect for managing our infrastructure stack and Dynatrace helps us do it efficiently. Its Service Map gives you exactly what you need to trace the path of data flow and how inter-connected micro services are. We use a lot of serverless (FaaS) in our infrastructure and Dynatrace really helps us troubleshoot failed invocations. Personally, I like 'replay' option which helps you literally re-run the issues and identify what happened.

In addition, they have great integration into all public cloud providers and have multiple options to create your own dashboard. Overall, a great monitoring tool.
What do you dislike about the product?
There are certain limitations with agentless monitoring. When you do no install AgentOne, you have to put substantial effort to configure visibility and there is a bit of performance impact as well to your applications. One more thing Dynatrace should look into is the onboarding of custom plugins as that felt a bit cumbersome although their pre-built/native integrations work fantastic.
What problems is the product solving and how is that benefiting you?
We use multiple serverless services to optimize and operate our solutions in public clouds (majorly AWS). Things break often and we use Dynatrace to quickly identify what break where and how to resolve it faster. We also have agent version deployed through Operators in our in-house kubernetes clusters for use by App Developers (for app tracing) and SREs (cluster metrics).
Recommendations to others considering the product:
Just give it a short and see if the UX and the metrics/dashboards you get using an agent based monitoring tool is what you need. Their are other products in form of LogzIO and Espagon but each tool has its own unique capabilities when you look under the layers.

For monitoring our on-prem vSphere and Kubernetes clusters, this tool has worked out great.


    Christopher C.

Dynatrace monitoring review

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The best part of Dynatrace monitoring is the end-to-end view across the stack which allows for faster time to resolution and more visibility. Its got some great visualisation as well to be able to spot the problem areas quickly and also allow for proactive measures to be taken on areas which are starting to look unhealthy. The AI that comes with the product is also quite clever and useful in narrowing down possible root causes of problems. The support team has also been very responsive with questions we've had about the product. They were super patient when we were setting up new workloads and had questions about options with the setup
What do you dislike about the product?
To be honest, there's not a lot to dislike about the the tool - maybe some tweaks to the AI around the suggestions could be better but overall its been a great tool.
What problems is the product solving and how is that benefiting you?
The main use case for Dynatrace we're using is for service & operations management of key systems and infrastructure. For this its been a great tool which has helped us improve the overall customer experience. In this respect, we've got a lot of business value from the investment. Its fulfilled our operations teams' needs for visualisation and troubleshooting and has led to an improvement in meeting our Service Level Agreements with our customers. This has reflected in our customer satisfaction scores and has been a contributor to increasing NPS scores amongst our key customers
Recommendations to others considering the product:
Recommendations from our experience is just to try it out, perhaps using a workload initially then expanding out to more & more workloads


    Madhan I.

Dynatrace Review

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The various type of solutions offered by the company was really useful, which will be handy during the process
What do you dislike about the product?
the starting stage of the application was bit cranky, but eventually it was too good
What problems is the product solving and how is that benefiting you?
we have solved many monitoring oriented problems by using dynatrace
Recommendations to others considering the product:
try it out and you can see the differences which be very useful in reducing the expenditure cost