Dynatrace (Contracts)
DynatraceExternal reviews
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Very good product but awful UI
What do you like best about the product?
Rookout is a great tool for production debugging and monitoring live events on the system. It provides a solution that I can't find in other places.
What do you dislike about the product?
The UX/UI is not user friendly and they have some performance issues
What problems is the product solving and how is that benefiting you?
Realtime debugging on real user data
3 years experience on platform deployed as Service Offering
What do you like best about the product?
Dynatrace provides a broad set of capabilities, making it ideal for organizations with heterogeneous environemnts and a shallow yet very wide set of deployed technologies. Dynatrace provides plenty out-of-box capabilities to handle most of your monitoring needs. Dynatrace, as a platform, is designed for organizations to customize and develop their own monitoring solutions using Dynatrace native capabilities and keeping all metrics in a single system for deeper analysis that allows for the correlation of data across all monitored systems.
What do you dislike about the product?
The product is not well tested for Quality Assurance as each release introduces unusual behaviors and new features are half-baked, not fully implemented, remove existing functionality, and have basic interface issues and inconsistencies. Support cases generally go unresolved because development teams believe the behaviors are expected and working as designed rather than listening to the client's problems regarding the tools approach or being told a solution is on the way, which generally takes 6 months to a 1 year to materialize.
The API first approach is problematic because most system users are not developers and require an intuitive user interface to utilize Dynatrace's monitoring and analysis capabilities successfully. The time between API and UI linkage is closer to 1 year to never. In some cases, the APIs are also not well-defined or thoroughly documented.
A common complaint is that Dynatrace provides enough capability or documentation to introduce a feature but never goes deep enough to feel fulfilled by the capability.
The API first approach is problematic because most system users are not developers and require an intuitive user interface to utilize Dynatrace's monitoring and analysis capabilities successfully. The time between API and UI linkage is closer to 1 year to never. In some cases, the APIs are also not well-defined or thoroughly documented.
A common complaint is that Dynatrace provides enough capability or documentation to introduce a feature but never goes deep enough to feel fulfilled by the capability.
What problems is the product solving and how is that benefiting you?
Dynatrace provides the ability to understand the health of our services and applications from the user's perspective. This improvement in monitoring enables our organization to resolve systems issues, application availability issues, and user experience issues before end-users call the helpdesk. Dynatrace provides deeper insight into the application's code and integrations with dependent systems so that the root cause of more complex problems can be realized much faster.
By implementing Dynatrace, we have decreased the number of monitoring applications and solutions. Metrics are now all in the same place, allowing for cross-system analysis. These factors have benefited our operations teams in detecting problems, broken down silos between the levels of operation, and forcing collaboration among teams when resolving issues.
By implementing Dynatrace, we have decreased the number of monitoring applications and solutions. Metrics are now all in the same place, allowing for cross-system analysis. These factors have benefited our operations teams in detecting problems, broken down silos between the levels of operation, and forcing collaboration among teams when resolving issues.
Dynatrace: A game changer for APMs
What do you like best about the product?
Dynatrace does not just give you infrastructure health but every single detail you need to monitor your whole application from backend services to your front end application.
What do you dislike about the product?
From the day we started using Dynatrace there was nothing that we did not like about Dynatrace as it it has been a very helpful tool in our application and our infrastructure.
What problems is the product solving and how is that benefiting you?
Dynaatrace changed our way of monitoring from a reactive perspective to a very proactive approach, the AI of Dynatrace lets us correct mistakes in our application before they even become problems.
Best for tracking the bugs in you app
What do you like best about the product?
The best thing about Rookout is that it allows Live Logging and Debugging. I can see and debug what is happening on my app in real time. Best for testing those untraceable bugs.
What do you dislike about the product?
The User interface is quite confusing. And free plan has quite limited functionality, and the pricing also seems high compared to other alternatives like New Relic and Dynatrace.
What problems is the product solving and how is that benefiting you?
My Web application was crashing without any reason. The bug was hard to trace because the underlying algorithm was tested against all the possible cases, and it was sometimes crashing. Later using Rookout, we found out for which file it was hitting. Then we checked that file and found it was crashing because of the wrongly encoded file. I am quite impressed.
Game changer
What do you like best about the product?
Finally, a way to debug those hard-to-reproduce setups. The UI is pretty and intuitive for the most part, and you feel like you're debugging from your IDE (and you actually can).
What do you dislike about the product?
Nested data structures and/or collections are sometimes harder to capture and it takes a few iterations to get to what you need. Also, conditions on breakpoints are somewhat limited.
What problems is the product solving and how is that benefiting you?
Identifying issues on a multi-tenant cloud-based application
Excellent idea, feels a little raw meanwhile, but excellent potential :)
What do you like best about the product?
Can save you time in problem or code behavioral investigation(avoid adding logs etc)
Quick one-time installation process.
Just working :)
Quick one-time installation process.
Just working :)
What do you dislike about the product?
The UI/UX is a little slow and sometimes buggy.
It takes a while to get used to.
It takes a while to get used to.
What problems is the product solving and how is that benefiting you?
Live debug without performance issues. Don't need to add logs -> saves time.
Very cool tool! Really reduces the debugging time
What do you like best about the product?
Really cool tool. Developer experience is great.
Once you are familiar with the UI, it is really plain simple to get insights of your app.
Once you are familiar with the UI, it is really plain simple to get insights of your app.
What do you dislike about the product?
Needs to be familiar with Rookout UI.
Debugging ThreadLocal would be a great feature.
Would like to edit multiple breakpoints at a time.
Debugging ThreadLocal would be a great feature.
Would like to edit multiple breakpoints at a time.
What problems is the product solving and how is that benefiting you?
Reducing the time to find issues in production without deploying new code.
Love using Rookout, for much faster than before production debugging on real time data
What do you like best about the product?
How fast it is to add a breakpoint and debug your production code, then add some kind of visibility and deploy it to production.
What do you dislike about the product?
The convenience of use, and the UX can still be improved.
It would be amazing if we could have the functionality of an IDE - searching for files, moving focus between tabs, keyboard shortcuts.
It would be amazing if we could have the functionality of an IDE - searching for files, moving focus between tabs, keyboard shortcuts.
What problems is the product solving and how is that benefiting you?
Rookout is helping me debug and find bugs a lot faster than having to write code and add metrics/logs so we can later debug and find the bug.
Dynatrace partner insigth
What do you like best about the product?
It gives you a lot of observability of all of your infraestructure and you can make a lot ot decisions with all the information they give you, also you can use that info to create usefull dashboards
What do you dislike about the product?
Sometimes the complexity is to much to for nontechnical users, even the university cant give sometimes a lot of details about something because of the complexity they have
What problems is the product solving and how is that benefiting you?
It solves the problem of infraestructure observability across a lot of servers and also the oportunity to see all of that information in one place, in an automated way.
Fantastic Observability Platform; game changing impact
What do you like best about the product?
We were looking for a solution to help with a complex technology ecosystem and its fragmented observability tooling. Dynatrace has delivered exactly that - a solution that allows us to finally instrument our end-to-end customer journey across Serverless, Kubernetes and legacy technology platforms. It's dramatically reduced our MTTR by about 70% and allowed us to find issues in our applications that have impacted response times by 40% and have existed for years. It's become a core part of our development tooling.
What do you dislike about the product?
Dynatrace, as an expansive platform has quite a steep learning curve; this is particularly true in organizations where the observability mindset may not be mature. If I were to look to deploy Dynatrace to a new organization, I'd focus on the cultural elements of the transformation alongside the technological aspects.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us solve the end-to-end observability issue and introduce APM across all our applications, regardless of their base technology. It's become the glue that manages the health of our technology stacks and a vital insight into where engineering teams should be focussing their efforts.
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