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35 reviews
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    Johnny R.

Awesome product

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, deploy, and administer, with tons of features.
What do you dislike about the product?
I think it would really be great if the current training could be extended to a more practical one
What problems is the product solving and how is that benefiting you?
PKI infrastructure deployment


    Information Technology and Services

Suits for eID and trust service providers perfectly

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
We like the eIDAS and ETSI standards compatibility support.
It is mature open source stack - well established CA engine with strong community and commercial backing (through Keyfactor).
Multi-tenant and role-ased access, API coverage (REST)
What do you dislike about the product?
Some doumentation gaps for edge/custom scenarious can be noticed. Limited built-in monitoring: out-of-the-box monitoring for ETSI-aligned audit events, certificate statistics, and compliance reporting is limited.
What problems is the product solving and how is that benefiting you?
Fundamental backbone of Trust Service provider, for offering Timestamping service (SignServer) and issuing qualified certificates (EJBCA) for critical infrastructure, what must meet highest eIDAS standards in Europe.


    Pranjul .

Efficient Certificate Management with Keyfactor EJBCA SaaS: Balancing Ease and Robust Features

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Keyfactor EJBCA SaaS excels in ease of use and implementation, making the process of certificate signing straightforward and efficient within our organisation. The platform offers a robust set of features that cater to various certificate management needs, and its integration capabilities are seamless, which is particularly beneficial for maintaining smooth operations across different systems. Additionally, the customer support has been responsive and helpful, ensuring that any issues are promptly addressed.
What do you dislike about the product?
Despite its strengths, there are a few areas where Keyfactor EJBCA could improve. Occasionally, the number of features can be overwhelming, especially for users who are new to the platform, potentially impacting ease of use. While customer support is generally good, there are times when more specialised assistance might be needed for complex issues. These aspects could benefit from refinement to enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
Keyfactor EJBCA® is solving several key problems related to certificate management and security within our organisation. Primarily, it addresses the need for efficient and secure Public Key Infrastructure (PKI) management. By automating and streamlining the process of certificate issuance, renewal, and revocation, it significantly reduces the risk of expired certificates and enhances overall security posture.

The benefits of using Keyfactor EJBCA® include:

1. Improved Security: It ensures that digital certificates are managed securely, reducing vulnerabilities associated with outdated or improperly managed certificates.

2. Operational Efficiency: Automating certificate processes using REST APIs saves time and resources, allowing IT teams to focus on other critical tasks.

3. Compliance: It helps maintain compliance with industry standards and regulations by providing reliable certificate management and audit capabilities.

4. Scalability: The platform can easily accommodate growing certificate needs as the organisation expands, without compromising performance or security.

Overall, Keyfactor EJBCA is enhancing our ability to manage certificates effectively, which in turn supports our security and operational goals.


    Electrical/Electronic Manufacturing

Wonderful product to go with for IOT related use cases

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Perfect for multi-tenant related use cases. Easy to use and scale when it comes to IOT identities.
What do you dislike about the product?
None from technology side. Once setup, it keeps on working for years.
What problems is the product solving and how is that benefiting you?
Currently keyfactor is injecting millions of birth certificates in our IOT end points every month. Plus, we are using this to host our SAAS environment for multiple customers. Keyfactor provides us an isolation to host multiple SUB-CA's for various customers on a same instance which is really marvelous when it comes to a multi tenancy.


    Telecommunications

High-performance corporate solution in the PKI environment

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
The overall system (PKI Appliance and with EJBCA) is an easy-to-administer, highly flexible solution.
What do you dislike about the product?
Table outputs are predefined. There are no customization options.
What problems is the product solving and how is that benefiting you?
I don't understand the question.


    Magatte M.

Quality environement production improvement

  • July 18, 2025
  • Review provided by G2

What do you like best about the product?
Facility to set a cluster, event for remote location. it's a game changing for setting a DR site.
The constant improvement in feature like integrating PQC algorithm
There is an great effort to make EJBCA easy to implement and easy to use. Easy to integrate with a bunch of API technologies
What do you dislike about the product?
The log visualisation is too poor, you need to have an additionnal tool for that.
What problems is the product solving and how is that benefiting you?
Operate a certificate Authority complying with ETSI 319 411 and our local regulation and law


    David H.

Keyfactor

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
EJBCA has been our PKI solution for over 10 years. As it was with Primekey the response and support is excellent. UI is better over the years. Integration with HSM.
What do you dislike about the product?
My only complaint would be lack of source build. Though containerization does provide many advantages.
What problems is the product solving and how is that benefiting you?
Providing a highly available PKI solution allowing us to support our customers


    Jaime H.

Quality software and very flexible too

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact it has an open source basis. I can verify things are working as expected and I can fix things by myself if required.
What do you dislike about the product?
So the CE aspect of EJBCA in my opinion is not receiving too much attention: Jira is not available, some parts of EJBCA CE went to closed source JARS, Dovker image build is not open source.
What problems is the product solving and how is that benefiting you?
We are issuing publicly trusted TLS certificates.


    Verified User in Financial Services

Easy to use

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use, really gives 'turnkey' a good meaning
What do you dislike about the product?
automation capabilities are not complete
What problems is the product solving and how is that benefiting you?
Serving certificates for internal services


    Davi T.

Good experience with EJBCA and Keyfactor

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Keyfactor proved to be a great vendor providing support when needed and the appliances works perfectly.
What do you dislike about the product?
Nothing at the moment, but would be good to have more help during the implementation.
What problems is the product solving and how is that benefiting you?
Setting up PKI