A cost-effective solution for firewall but needs a better interface and support
What needs improvement?
Forcepoint could make the interface more reasonable and easier to navigate. If you are not good at Forcepoint, you cannot easily manage it. Fortinet is easy to navigate and reach.
Forcepoint should focus on upgrades. Sometimes, service is impacted or disrupted after an upgrade. You have to read the release notes carefully before doing anything.
For how long have I used the solution?
I have been using Forcepoint Next Generation Firewall for three years.
How are customer service and support?
Four years ago, I called support. Their response was very bad, but the antivirus was good.
Which solution did I use previously and why did I switch?
Fortinet is better because it is very easy to manage. For Forcepoint, you need someone to dive into GUI or make some changes in the configuration, navigate, etc.
How was the initial setup?
The initial setup is complex with the NG firewall compared to Fortinet. You can manage it easily by doing some virtual context and trying to divide the solution. You need experience for that. You have to do some lab to do something to prepare.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive.
What other advice do I have?
I recommend Fortinet. Fortinet is booming now, but it is expensive. Both have pros and cons. You can compare both with Palo Alto. Palo Alto is more stable and more scalable. Forcepoint has many more features than Fortinet.
Overall, I rate the solution a six out of ten.
Forcepoint NXGEN - Future firewall
What do you like best about the product?
Forcepoint NGFW provides ultimate UTM security to the organisation perimeter network. IT comes with SD wan capablities which seamless network flow and security over the internet. We can monitor and control firewall via signle console. In consolve we can add different versions and different models of firewall which is additional feature.
What do you dislike about the product?
Contact to the Management server with firewalls sometimes fails that we need to do again and again via OTP.
What problems is the product solving and how is that benefiting you?
Forcepoint firewall is best SD-WAN and firewall solution. We can implement this as a router with SD-WAN and Firewall by adding multiple ACL's.
We can manage centralised logs of all the firewall in internal server or we can assign dedicated log server to all the firewalls.
NGFW Network Security solution
What do you like best about the product?
Forcepoint SASE Platform has some occasional performance issues. It offers security. It consistently improves and becomes more mature, over time. There are some glitches that block websites while ensuring overall security.
What do you dislike about the product?
The lack of application-based protection support and troubleshooting capabilities.
What problems is the product solving and how is that benefiting you?
The Forcepoint SASE Platform solves our network security concerns. This benefits our business by providing protection against cyber threats but does not ensure data integrity.
Blocks potentially harmful websites
What do you like best about the product?
The initial implementation posed some difficulties. But the security coverage it provides is above expectations. The Next Gen features are exceptional and fulfill our requirements.
What do you dislike about the product?
The lack of application-based protection support which is something that is very essential for cyber threat protection makes Forcepoint somewhat questionable choice.
What problems is the product solving and how is that benefiting you?
Forcepoint SASE Platform solves the need for NGFW Network Security. It is safeguarding our networks, against cyber threats. This ensures our data remains protected.
Improvement of system resource usage
What do you like best about the product?
Forcepoint SASE Platform is a product in which the dashboard may experience some glitches. Its performance is solid.
What do you dislike about the product?
Forcepoint SASE Platform Provides security characters there is room for improvement in terms of connectivity and system resource usage.
What problems is the product solving and how is that benefiting you?
Forcepoint SASE Platform solve the problems of safeguarding our network against cyber threats. Its NGFW security features ensure that our valuable business data remains protected.
Provides hybrid cluster setup and highly stable solution
What is our primary use case?
Our use cases involve deploying the Forcepoint solution, which includes installing the SMC server, management server, log server, as well as physical appliances and designing the clustering of Forcepoint.
What is most valuable?
Forcepoint is a good solution because it has a central server that serves as a management console. You can manage 100s of firewalls from this single console. Additionally, a key advantage is that Forcepoint provides VPN services as part of its basic subscriptions. It is not necessary to pay extra to use VPN services.
What needs improvement?
There is certainly room for improvement. In larger companies with extensive infrastructure, retrieving logs for a longer period of time can sometimes take a bit longer than desired.
In bigger companies with a larger volume of logs; it takes more time to retrieve them due to the increased amount of data.
For how long have I used the solution?
I have been working with Forcepoint for about two years.
What do I think about the stability of the solution?
It is a very stable solution. If you set everything well, if your policy is well designed, it's stable.
Overall, I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution. If you don't have enough capacity, you can easily double or even triple it. If you need to add extra Forcepoint devices due to insufficient power, it's just a matter of expanding the cluster. Additionally, the physical boxes can be set up as a hybrid cluster, which means you don't necessarily need the same expensive appliances. You can purchase more affordable ones and integrate them into the Acris cluster. Forcepoint's physical appliances can share and distribute the network traffic between them.
We have enterprise-level as well as small-sized clients.
How are customer service and support?
The customer service and support are quite good. They are very educated. I never had a case that I wasn't able to solve successfully. So, they are reliable.
How would you rate customer service and support?
How was the initial setup?
The initial setup is very easy because all you need to do is create a USB disk, which you can obtain from the management server. You configure it once. After that, you just connect the physical server to Ethernet, insert the USB disk, and turn it on. Everything else will be done. You configure it for the first time on the management server and then install it on the FlashDesk. After that, you simply connect the physical server to Ethernet, insert the USB disk, and turn it on. That's it. And everything else will be taken care of.
What about the implementation team?
If you do a simple installation, just the physical setup, it's a matter of hours. For a single installation, for a small business or company where you have around 150 users on the network edge, one engineer is enough. Therefore, the time to deploy the solution depends on the size of the installation.
Moreover, some maintenance is required for the solution. One person or one administration is enough for maintenance.
What other advice do I have?
I would recommend the solution. Overall, I would rate the solution a nine out of ten because there are disadvantages like only some logs for enterprises. It takes a bit longer for it.
Which deployment model are you using for this solution?
On-premises
Has good stability, but its initial setup process needs improvement
What is most valuable?
The solution's most valuable features are reporting, support, and classification of cyber attacks.
What needs improvement?
They should provide more details on potential cyber-attacks over a dashboard or email for the solution. Also, they should include centralized dashboard configuration and management.
For how long have I used the solution?
We have been using the solution for three years.
What do I think about the stability of the solution?
I rate the solution's stability an eight or nine.
What do I think about the scalability of the solution?
I rate the solution's scalability a nine out of ten.
How are customer service and support?
The solution's technical support team is quite responsive and provides consistent support.
How would you rate customer service and support?
How was the initial setup?
The solution's initial setup process is complex. It is challenging to identify new and existing systems.
What about the implementation team?
We implemented the solution with the help of a system integrator.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Firewall is the sight of defense and it has to very intelligent to give cognitive alerts.
What do you like best about the product?
Next-Gen helps not just stop the intruder but it senses the loopholes that would be at risk of exploitation and help the team fix them. A must-have product.
What do you dislike about the product?
I don't have any dislike at the movement; Next-Gen has identified all the customer requirements and developed it. If anyone doesn't have Next-Gen, that's my dislike. :)
What problems is the product solving and how is that benefiting you?
Next-Gen have helped my ROI grow; my response team can better manage their time for other essential items on their plates that require their quality and cognitive thinking.
It is providing all protection for your valuable data
What do you like best about the product?
Credible source for complete protection for my data
What do you dislike about the product?
Price should be affordable for small firms
What problems is the product solving and how is that benefiting you?
Protect my system from virus attck
Best Firewall for Next Generation
What do you like best about the product?
Forcepoint keeps the product up to date as per the industry needs. The most important thing that I liked is it provides the administrators to monitor the cyber attacks
What do you dislike about the product?
No proper trial version to hands on, A proper documentation need to be developed.They still need to work more on user interface.
I want you guys to focus more on self training videos and to maintain a learning platform
What problems is the product solving and how is that benefiting you?
It is mostly helpful in Virtual Private Network connections. And it helps in cyber attacks and unknown threats. It will be the main source for security in the market going forward.
