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Reviews from AWS customer

19 AWS reviews

External reviews

412 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Networking

Versatile Software & Reliable Support

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
pfSense is incredibly stable & reliable. I enjoy the monitoring capabilties the most as a network engineer at a home automation & networking company. They are great for disputing service issues with ISPs.

If there are to be issues, support is quick to respond & give you a helping hand. We've had most of our issues resolved within a few emails.
What do you dislike about the product?
Honestly, I do not see many downsides to using pfSense. If you are exploring pfSense, you are likely a network admin/engineer or a more advanced end user. So while I would not call pfSense beginner-friendly, I would imagine that is obvious.
What problems is the product solving and how is that benefiting you?
Not so much problems, but needs:

- VPN for remote staff & remote access in general.
- Firewall is reliable & not horrible to set up.
- AD/LDAP integration.
- Swift access through firewall & VPN. Speed is not compromised severly like it is with other brands we have used.
- **Versatility/Customization!** We have used pfSense in completely isolated systems solely to bring together IP-based security systems. We have also used pfSense for office networks with many VLANs, advanced firewall needs, VPN access, etc. For monitoring services with our service contract clients with residences filled with home automation (Savant, Crestron, Control4, etc.), we have used pfSense in the past, too. We are actually planning to bring them back for our new clients who ask for monitoring as we have yet to find another router/software capable of pfSense's accuracy & reliability.


    Cliff W.

Excellent Software and Hardware. Amazing support.

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to implement and maintain. Hardware is solid with the newer generation of devices. Being open-source is a plus, and the ability to enable specialized lists for security is fantastic.
What do you dislike about the product?
The use of eMMC is a little confusing. I understand the use of it for small devices, but for the larger devices for business, it seems to have a high failure rate.
What problems is the product solving and how is that benefiting you?
Ability to connect multiple locations with multiple remote workers in a safe a secure manner. Ability to keep track of devices connecting to our networks and to segment particular users and devices.


    Trevor Green .

Solid enterprise solution

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Simple use for basic needs as well as vast depths to fine tune and secure infastructure.
What do you dislike about the product?
Reliance on 3rd party utilities (pfBlockerNG for example)
What problems is the product solving and how is that benefiting you?
Solutined as a replacement/upgrade for older Sonicwall appliances.
Various remote user connections (OpenVPN)
Site to site connections (IPSec)
Exposing some web services to external (HAProxy)


    François D.

Support

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
The support is absolutely very good in many ways.
1- The community is fantastic.
2- The pfSense documentation is extensive and thorough
3- The business support model is fantastic by its availability and openness
(We bought a TAC enterprise contract and find, it is of really very good value).
What do you dislike about the product?
Even though the WebGUI is well organized and very descriptive it falls short of describing the full aspects of parameters and their incidences.
It would be great if it could be linked to the documentation or a wiki or even specific forum posts.
What problems is the product solving and how is that benefiting you?
Routing and network management


    Information Technology and Services

Good support and good performances

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Ease of Use and number of packages available.
What do you dislike about the product?
Hardware requirements may be restrictive sometimes
What problems is the product solving and how is that benefiting you?
Network security for remote access and management


    Primary/Secondary Education

Great

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy to manage securely, applying access and blocking rules, playing the ideal role of Firewall and connections between units, monitoring links and accesses, errors and failures.
What do you dislike about the product?
The interface is not pleasant, we could improve it with easier access to its options, like open-source software, it could allow specific customizations for companies.
What problems is the product solving and how is that benefiting you?
Reduce costs with servers and device connections, facilitating network access. Access devices via a web interface without needing to travel to the unit, saving time and money.


    Computer & Network Security

Excellent Firewall

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Can use own hardware with such a good firewall platform.
What do you dislike about the product?
Pfsense is not for novice web users. Please make sure you have a good understanding of network protocals and firewall technology.
What problems is the product solving and how is that benefiting you?
Heavily rely on haproxy for access to my internal resources. Also use openvpn for vlan routing through tunnel for geo network considerations.


    Demis v.

Working with PfSense for 7 years

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
PfSense has helped me and the companies I've worked with in many ways as general firewall solution as specific requirements. From complex datacenter applications to simple on-premises firewalls at branch offices. It always works and is simply the best bang for the buck. Ready to use PfSense+ appliances have gotten better and better over the years and are my preferred choice over de community edition. Community edition is still a good choice for specific needs or low budget requirements.
What do you dislike about the product?
There are no specific functions I dislike, but there is always room for improvement :) I can't really point out anything specific at this point.
What problems is the product solving and how is that benefiting you?
I've used PfSense for many different cases. As virtual appliances and ready to use PfSense+ hardware appliances. Specific for a general firewall solution but also as a OpenVPN server with FreeRADIUS as MFA installed or virtual appliance for handling many site-to-site VPN's. It has always met the needs and requirements.


    Ernest G.

pfSense has been the best option I could have chosen.

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
It has been easy to use and setup. pfSense has easy tutorials to follow for creating firewall rules.
What do you dislike about the product?
The hardest thing is trying to get the "A" record working to use hostnames in looking up endpoints. I have not been able to figure this out and get it working.
What problems is the product solving and how is that benefiting you?
We have been able to use the OpenVPN, and now are able to switch over to a ZTNA option: Tailscale. Remote work was/is a major consideration.


    Information Technology and Services

Best firewall at low cost.

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Well used packages with input from my peers about how to operate.
What do you dislike about the product?
Support can be slow. But always gives correct answers.
What problems is the product solving and how is that benefiting you?
Secure vpn using industry standards.