During my tenure from 2018 to 2022 with Intel, my primary client was a global network with a significant presence in Europe, particularly Germany. I provided services using Flexera's FlexNet Manager, focusing on software asset management for them. From 2021 to 2023, while working with Process Inc., I continued to offer SAM services, utilizing Flexera's solutions, this time for VMware CRX.
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Suitable for those with dedicated budgets and an interest in exploring advanced functionalities.
What is our primary use case?
What is most valuable?
The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts. It helps me keep an eye on what licenses they own versus what they are using. This feature is like a compliance superhero, letting us know if everything's on track or if there are any issues. Knowing this helps us keep the software game in check, making sure they use what they have without overspending. FlexNet makes it easy to stay compliant and cost-effective.
What needs improvement?
One area that could use improvement is the deployment of Flexera agents. While I haven't personally handled the technical aspects of implementation, coordinating with service providers revealed instances where agents were either missing or corrupt on certain systems. This led to gaps in inventory, making it challenging to monitor compliance and inventory status accurately. Having a smoother and more foolproof agent deployment process would be a valuable enhancement for a seamless experience in managing software assets with FlexNet. Additionally, a key improvement I would like to see in the next release is more timely updates to the application recognition library. The process of creating or updating ARLs ourselves was a bit cumbersome, and having a more proactive approach from Flexera in this regard would be beneficial. Additionally, I believe Flexera could enhance its offering by introducing features related to IT service management. While they excel in IT asset management, integrating more ITSM functionalities directly into FlexNet could provide a more comprehensive solution, similar to platforms like ServiceNow. This could open up new opportunities and make FlexNet an even more valuable tool for organizations.
For how long have I used the solution?
I have been working with FlexNet Manager for over five years.
What do I think about the stability of the solution?
I would rate the stability as a nine out of ten.
What do I think about the scalability of the solution?
It is highly scalable. I would rate the scalability as a nine out of ten. Most of the clients using FlexNet Manager are large enterprises, and the solution is more prevalent in markets like Europe and the US due to its higher cost.
How are customer service and support?
I would rate the technical support as a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate the easiness of the initial setup as a nine out of ten. Deploying FlexNet Manager on-premises can take varying times based on factors like the number of systems. Setting up servers and deploying agents to each system determines the project duration. In contrast, Flexera's hosted solution is quicker as everything is managed by Flexera, requiring only remote agent deployment. However, based on customer feedback, the hosted option is still considered maturing compared to the on-premises alternative.
What's my experience with pricing, setup cost, and licensing?
In the Indian market, only a few companies have adopted Flexera, mainly because of its expense. Cost is a significant consideration, but in terms of software asset management effectiveness, Flexera stands out as a top choice, surpassing other tools in my experience. I would give it a nine out of ten in terms of costliness.
What other advice do I have?
For anyone seeking a top-notch software asset management tool with a focus on license and contract management, I would recommend FlexNet Manager. It is particularly suitable for those with dedicated budgets and an interest in exploring advanced functionalities. While it excels in comparison to tools like Snow Licence Manager, SmartTrack, or ServiceNow, the key consideration is pricing. If budget constraints aren't a major hurdle, FlexNet Manager stands out as a go-to solution. Overall, I would rate it as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Right scale have helped us to monitor, deployed and troubleshoot deployments
What do you like best about the product?
Cloud management gives you details node by node and that help us a lot to troubleshoot
What do you dislike about the product?
We need more Information on if scripts fails
What problems is the product solving and how is that benefiting you?
Users and team wfm and deployments. It can be easily hook up with Jenkins
Good and flexible tool for cloud management
What do you like best about the product?
Flexible and easy cloud management. Provides detailed reporting and user-friendly UI.
What do you dislike about the product?
Support system needs to be improved and response time is very high.
Also, debugging of CATs is not easy.
Also, debugging of CATs is not easy.
What problems is the product solving and how is that benefiting you?
The beneficial aspect of CMP is the ability of self provision instances, whether that be VMs or applications.
Recommendations to others considering the product:
Easy tool to help migrate to cloud in a clean manner
feedback about flexera
What do you like best about the product?
Used its good UI as a cloud management platform to interact with any AWS or Google Cloud.
What do you dislike about the product?
Less Documentation available so difficult to explore given APIs. There should be some forums where developers and share their challenges and best practices.
What problems is the product solving and how is that benefiting you?
Using this we are able to migrate our datacenter to cloud easily.
Recommendations to others considering the product:
There are various CMP available but the options and functionality given by flexera is much convenient to use.
Best fit for our organisation
What do you like best about the product?
We could get the things we needed. CMP is 1-2 years ahead of other partners we reviewed in the functionality we required.
What do you dislike about the product?
There is a lot of functionality, so it can be hard to find what I need.
What problems is the product solving and how is that benefiting you?
Cost overview for each project with an individual overview.
Recommendations to others considering the product:
Review what is available in the market. You might be looking for something different. The platforms provided offer many different services, not all are the same. CMP was the best fit fo my organisation.
Experience with Flexara CMP
What do you like best about the product?
All information on available on single dashboard and simple UI
What do you dislike about the product?
RCL which is proprietary to rightscale is not easy to learn. In recent past rightscale's support has degraded.
What problems is the product solving and how is that benefiting you?
Micro service movement to cloud
Recommendations to others considering the product:
Good tool for migration to Cloud. Flexara has lost focus in 2019, they were doing great earlier
Multiple Clouds in one place
What do you like best about the product?
We first started using the RightScale platform at a time when AWS only had an API and didn't have an administrative console. From the beginning RightScale made it possible to minimize the number of server images we needed by making it easy to create server templates that would take a common base image and configure it after boot. It also makes it easy to remote command things to run on multiple servers at once.
What do you dislike about the product?
Now that every cloud platform has a robust console up, the original benefit of having a web based console for managing servers instead of relying purely on an API has dwindled considerably. Most things I would have previously relied on CMP for can now be done with a few clicks in the individual cloud. As such the Cost to Value ratio on CMP has changed considerably since we joined. What was once a must-have feature is now a commodity.
What problems is the product solving and how is that benefiting you?
We still use CMP to manage our instances on AWS. We use the array functionality to make easy arrays of servers behind ELBs and NLBs, and still use server templates and rightscripts to manage our instances easily. Being able to use a relative few number of server templates and have near infinite flexibility in what the servers do on launch is a great plus that is hard to manage with APIs or the individual platform's management consoles alone.
we are able to manage our customer Data centers using Felexera/Rightscale CMP
What do you like best about the product?
The solution is available on Cloud, we do not have to mange the environment and upgrade software
What do you dislike about the product?
Plug-in architecture is not scalable, without professional service support we can not build on our own, latest container and kubernetes integrations are not available
What problems is the product solving and how is that benefiting you?
we are able to manage our customer Data centers using CMP End to End automation, which includes pre-provision, provision and post provision activities
Recommendations to others considering the product:
if you are looking for cloud based CMP , Flexera/Rightscale is the best
Experience with Flexara CMP
What do you like best about the product?
Display of deployments in an organised way and easy ways to create new ones.
What do you dislike about the product?
Proprietary launguage used to write Catalogs.
What problems is the product solving and how is that benefiting you?
Migration of application to Cloud
Recommendations to others considering the product:
Product is good go for it
Flexra/Righscale - Complete CMP
What do you like best about the product?
Multi-cloud management, provisioning, orchestration
CAT Self-service portal
Cost management platform
CAT Self-service portal
Cost management platform
What do you dislike about the product?
The learning curve, available documentation, slow support response etc.
UI
UI
What problems is the product solving and how is that benefiting you?
A single platform that combines multi-cloud management, different toolsets for DevOps without the need to manage siloed toolsets and processes.
Recommendations to others considering the product:
CMP market is probably in its early stage and it is difficult to find a correct platform that satisfies all the CMP requirements. I would rather choose the platform that is open and allows integration easily with other tools while it is trying to add more features.
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