There are no valuable features that the product can provide, owing to which my company plans to move to ServiceNow or SAM Pro.
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Flexera One - Cloud FNMS with room for improvement
What do you like best about the product?
Inventory: The Flexera Agent works well and reliably. The rollout was relatively smooth and worked well on most platforms right away.
Data Sources: Various data sources can be connected, such as the Adobe Admin Console or the Microsoft Portal, to further enrich the data in the tool.
Scalability: Since Flexera One runs in the cloud as opposed to FNMS, the tool can be scaled more easily and new environments, such as test or encapsulated systems, can be quickly set up.
Data Sources: Various data sources can be connected, such as the Adobe Admin Console or the Microsoft Portal, to further enrich the data in the tool.
Scalability: Since Flexera One runs in the cloud as opposed to FNMS, the tool can be scaled more easily and new environments, such as test or encapsulated systems, can be quickly set up.
What do you dislike about the product?
SaaS Management: The SaaS management, as with many other providers, does not yet seem mature. There are connectors similar to those from USU that can connect specific portals. However, the data is often not really usable. So far, there is no meaningful SaaS Discovery.
Migration to Cloud: Especially at the beginning, it was noticeable that Flexera One was simply a weakened porting of FNMS to the cloud. As a result, the depth that FNMS offered was not present. However, this is being improved step by step.
Authorization Management: In my opinion, the rights and roles concept is not yet mature. I wish for more granularity in rights assignment, especially for complex organizational structures.
Migration to Cloud: Especially at the beginning, it was noticeable that Flexera One was simply a weakened porting of FNMS to the cloud. As a result, the depth that FNMS offered was not present. However, this is being improved step by step.
Authorization Management: In my opinion, the rights and roles concept is not yet mature. I wish for more granularity in rights assignment, especially for complex organizational structures.
What problems is the product solving and how is that benefiting you?
Our biggest problem is the lack of transparency within the IT landscape. Flexera One helps us to establish transparency over our software assets, monitor usage, and respond accordingly if there are any anomalies. Furthermore, there is a lack of documentation about our licenses/license proofs and contracts, which we can also map in Flexera One and link accordingly with our software assets. This way, we benefit from more transparency over our commercial and technical data.
automated policy cleanup
What do you like best about the product?
Large catalog of policies for each CSP targeting numerous resources.
What do you dislike about the product?
The turnaround time for support is often lengthy. The time of response from initially raising a ticket is 12 hours. Your response may be 6 hours later. On average, experience is one response from each end in 24 hours.
What problems is the product solving and how is that benefiting you?
The integration of multiple cloud service providers is great because it provides a central location to display costs. Additionally, breaks down costs to each account and to the resource level.
Lead
What do you like best about the product?
Comprehensive IT Visibility for all the assets present in organization via discovery and inventory rule.
What do you dislike about the product?
Flexera one timed out multiple times which is frustrating at times.
What problems is the product solving and how is that benefiting you?
Application discovery, Inventory and license optimization
Provides stability but needs to improve the hardware and connectors offered to users
What is most valuable?
What needs improvement?
The hardware and connectors in the product have certain shortcomings where improvements are required. FlexNet Manager's connectors are not that good, especially when compared to what Flexera provides its users in general. ServiceNow and SAM Pro's dashboards are very good compared to what FlexNet Manager offers.
With FlexNet Manager, it would have been good if its hardware and connectors were as good as ServiceNow and SAM Pro. ServiceNow and SAM Pro also serve as a CMDB. FlexNet Manager fails to serve as a CMDB, making it an area where improvements are required.
For how long have I used the solution?
I have been using FlexNet Manager for a year and a half.
What do I think about the stability of the solution?
It is a stable solution.
From my experience with large vendors like IBM or Oracle, I can say that ServiceNow and SAM Pro offer good data collectors compared to what FlexNet Manager offers. FlexNet Manager doesn't provide accurate data to its users, owing to which you may have to deal with a lot of false positives. The aforementioned issues don't occur in FlexNet Manager.
What do I think about the scalability of the solution?
Around 100 to 200 people in my company use the product.
How was the initial setup?
People from Flexera should be involved in the installation process of FlexNet Manager. The updates in the product should be managed by someone from Flexera's team. SAM Pro offers features that allow for auto updates, making it a very easy process compared to FlexNet Manager.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
Based on the enterprise-level packages that my company purchases, I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment. ServiceNow is better if you have a large environment with a huge number of users.
What other advice do I have?
I only deal with the user side of the product and guide the people in my company on how to work with the tool.
Instead of FlexNet Manager, I would suggest others use SAM Pro, especially those who have ServiceNow deployed in their environment. After a year or two, if you gain good knowledge about SAM Pro. With FlexNet Manager, you may worry about whether the data that you have will get corrupted or not. With SAM Pro, the chances of the data getting corrupted are very low.
Since the tool does work, I rate the overall tool a six or seven out of ten.
Rightscale allowed us to build infra very quickly with minimal amount of employees.
What do you like best about the product?
ServerTemplates, deployments & monitoring. We have more confidence that our development will act same on production.
What do you dislike about the product?
High costs of the product. We also suffered from instability of the API when we automated multiple tasks from sysadmins.
What problems is the product solving and how is that benefiting you?
Stabilized our deployments from dev to prod.
Recommendations to others considering the product:
Compare to other products, also open source projects
After four years of using the CMP extensively, cross enterprise
What do you like best about the product?
The ability to orchestrate deployments into a number of clouds, both private and public. The ability to front-end this with a Self-Service UI.
What do you dislike about the product?
A number of CMP features are quite outdated and stale, such as dashboards, monitoring.
What problems is the product solving and how is that benefiting you?
Flexera CMP has enabled us to achieve a major reduction in time to deploy new customer facing environments and interface with multiple data centers, public and private.
Recommendations to others considering the product:
Look at implementing a CI/CD pipeline for the CMP management as well, doing this earlier will make you much more agile going on.
Used across my organization and has helped our devops process to move to the next level
What do you like best about the product?
Ease of learning, ease of deployment, support and a well defined robust process of CAT (cloud access template) management and custom actions for each deployment. Custom actions are a heart of any deployment and give the ease to run specific operations on any server on cloud. These can be as simple as stopping a server to as complex as changing a configuration on a server and then restarting it.
What do you dislike about the product?
The speed at which the CMP triggers a custom action is slower than if we were to use the underlying commands. FOr example if we use a google cloud command to create a server it is faster than a cat with a custom action to do so. This limits the seed at which deployments can be made on cloud.
What problems is the product solving and how is that benefiting you?
moving the product to cloud platform and the ease of releasing versions of the product. Any blue-green rollover or a clean deployment is much easier as we have a form like page for support engineers instead of complex set of commands for performing actions. A runbook can be easily created to provide instructions on what needs to be done in any scenario for support engineers to work on.
Recommendations to others considering the product:
Ease of training material and ready made snippets of code to help developers work. This helps lessen the learning curve and debugging the application. Writing custom actions is difficult if help is not available for new teams. Also look for solutions which have a good support team. This will help when the team is stuck with a scenario where their may be a requireemnt for code review of expert advise.
CMP-cloud agnostics
What do you like best about the product?
It’s cloud agnostic and will automate post provisioning and it’s integration with ITSM
What do you dislike about the product?
Aligning with latest capabilities or functionality taht cloud provider is coming up
What problems is the product solving and how is that benefiting you?
Single pane of glass
Cloud agnostics
Seamless provision and post provisions
Governance and policy
Cloud agnostics
Seamless provision and post provisions
Governance and policy
Recommendations to others considering the product:
Gather your requirements accurately.. and design your solution right..
Go Hybrid Cloud with CMP
What do you like best about the product?
The option to multi cloud and great featured like server-array and monitoring
What do you dislike about the product?
The quality of support has been tremendously declined after the acquisition
What problems is the product solving and how is that benefiting you?
We are able to is this CMP tool to do more than just build VMs. We also have if configured to install and configure several different software applications.
Recommendations to others considering the product:
Though CMP is a good option but they don't have much support unless you pay for the enterprise solution
Good multi-cloud management platform
What do you like best about the product?
The platform is a powerful tool that allows automated deployment and scaling on a whole host of cloud platforms allowing you to take advantage of every vendor's strengths.
What do you dislike about the product?
The analytics they provide could be better. Particularly with Google.
What problems is the product solving and how is that benefiting you?
Our entire product is deployed using the platform.
Recommendations to others considering the product:
If you're using Amazon or Microsoft this product is awesome. Their support for Google is OK, but clearly not their focus.
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