We use OneLogin to log in to all our different systems. This means I only need to go to the OneLogin portal to access all my frequently used applications, like our CRM, Greenhouse for recruiting, Jira for ticketing, Workday for HR, Tableau for data visualization, and even Slack. It's a one-stop shop for everything I need!

The main benefit of OneLogin is its centralized design, offering easy access to everything in one place.

All of our employees use OneLogin daily to log into their applications.

OneLogin offers a centralized platform for managing access across our entire organization, which is crucial for cybersecurity. It provides robust security features that give me peace of mind, knowing that data transfers are highly secure and unauthorized access to our databases is extremely unlikely.

The single pane of glass enables collaborative work between holistic IT and security.

OneLogin has helped our IT team significantly improve their efficiency by creating a centralized platform. This eliminates the need to access information from multiple portals, saving over 50 percent of their time.

OneLogin has improved the user experience when working remotely.

OneLogin has helped increase productivity.  

OneLogin is efficient. The fact that I'm able to just have one go-to place where I can access everything in one area, so that's convenient.

I'd like it to have a customization section that displays the company's offerings, categorized by different topics. Ideally, there would be a user-friendly feature at the top allowing individuals to pick and choose the topics they're interested in, essentially creating a personalized experience.

I have been using OneLogin by One Identity for over four years.

OneLogin has been stable.

The scalability is good, and we're currently migrating our customer relationship management system from Salesforce to different software. Fortunately, OneLogin hasn't been involved in any data transfer, so I don't anticipate any hiccups or obstacles in that regard.

I rate OneLogin a ten out of ten.

OneLogin does not require maintenance.

With a good IT team, OneLogin works smoothly and it is self-explanatory. 

We use it to deliver single sign-on services for both our company employees and our customers.

The main advantage is its ease of use for everyday users. Additionally, it simplifies user access management by offering a centralized platform for overseeing user accounts and third-party applications, which greatly benefits my team.

The adoption rate of OneLogin within our organization is at 100% since it's mandatory for everyone to use. During the rollout phase, there was unanimous approval and no resistance from any team members.

It serves as a vital tool for access management across our organization by offering a centralized platform. While we don't directly manage user accounts within OneLogin, they are synced from our Active Directory. Therefore, OneLogin primarily functions as a single interface for administering applications that utilize it for authentication.

OneLogin has been instrumental in freeing up time for our IT team to focus on other tasks. Previously, when onboarding a new user, we had to manually create accounts in multiple applications. However, with OneLogin, we create the account in our Active Directory, which automatically syncs to OneLogin and creates accounts in other applications. Similarly, when offboarding a user, we disable the account in OneLogin, and access to all other resources is automatically revoked. This streamlined process has significantly reduced the time required to manage user accounts. Previously, manual account creation across various platforms would take at least half an hour, whereas now it's down to just five or ten minutes.

It has empowered us to effectively manage an expanding user base and an increasing number of applications, all with a smaller IT team.

The implementation of OneLogin didn't significantly impact our user experience while working remotely. We adopted OneLogin during the transition to a remote work environment at the onset of the pandemic.

It contributed to cost savings for our organization by streamlining time-sensitive processes and boosting productivity, particularly for our IT staff. While we may not have a precise quantification in terms of monetary value, the time saved allows our team to focus on other tasks. As a relatively small organization, we don't require a dedicated Identity Manager, and OneLogin effectively serves our needs in this regard.

During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly.
The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users.

One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.

There was a minor outage a few months ago that caused some inconvenience. OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers. While it hasn't caused significant issues, improvements in its functionality would likely lead to wider implementation within our organization.

We have been working with it for three years.

In terms of stability, there was a downtime incident that impacted all of OneLogin's customers a few months ago, which was frustrating as it occurred during prime business hours and lasted for a couple of hours. Fortunately, the impact on us wasn't severe because our applications are configured in a way that once users sign in and authenticate through OneLogin, they typically don't need to go through OneLogin on a daily basis to access those apps again. As a result, many of our users may not have even noticed the downtime.

OneLogin has the capability to scale infinitely, although our organization's needs are quite basic. We haven't been utilizing a vast array of features or configuring hundreds of applications with it. Therefore, I don't anticipate encountering any limitations with the services that OneLogin can provide us.

I've found that when I open a support case, I typically receive a response within a few hours, and the support team has consistently provided prompt assistance. Even when investigating issues like examining internal logs for failures, they've been able to help me swiftly. I would rate it ten out of ten.

Positive

The initial setup process is quite straightforward. Any issues I encountered were promptly resolved with the help of the support team.

I managed the deployment independently and had it operational within a day or two, although some configuration and feature familiarization took about a month from starting the trial to getting the quote approved for purchase. In terms of maintenance, whenever an application changes or a new one is added, we configure it within OneLogin. So far, we haven't experienced any issues such as applications failing or directory syncing problems due to configuration changes.

While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable. We renew it annually.

Before deciding on OneLogin, I evaluated JumpCloud and Okta. However, I found that the features in JumpCloud weren't as developed as those in OneLogin. Additionally, my experience with Okta's sales team was less than satisfactory in terms of configuring a trial and support. In contrast, the sales representatives at OneLogin were highly proactive and went above and beyond to assist us and earn our business.

For new users, I would recommend having someone knowledgeable about their internal directory and authentication systems. It's crucial to ensure that their systems are well-maintained and free from technical debt or complexity. The effectiveness of their OneLogin implementation will ultimately depend on the quality of their internal directory setup. Overall, I would rate it ten out of ten.