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the worst management application for AD, ever
What do you like best about the product?
To be honest, I don't really like anything about it. Active Directory is not something I think needs a third party application to use, but management wanted *something* and this was chosen.
What do you dislike about the product?
It doesn't sync (even though we force via OneID) with our current AD so we have to go into the main DC to run a sync via PS. It's incredibly difficult just to add someone to a group. I think it's overly complicated to use compared to just using the console for Active Directory.
What problems is the product solving and how is that benefiting you?
Syncing issues have been a huge deal; I can disable someone in AD but OneID does not show that. They will still show as enabled. I've also noticed that if you can a script for it, it still manages to mess up and put people in the wrong containers.
Recommendations to others considering the product:
I DO NOT RECOMMEND ONE IDENTITY. The vendor has been very hard to reach; we constantly have to reach out to them for issues and it takes days/weeks to get back to us. We have had this go Live in August and we are STILL finding issues.
Effective Administration
What do you like best about the product?
Simple to use. It helps me manage users and devices without any roadblocks, and it works great when I have to access accounts through our VPN.
What do you dislike about the product?
Some error issues could have a better explanation, or even just more streamlined guidelines to avoid potential errors.
What problems is the product solving and how is that benefiting you?
The biggest problem is just being able to setup and manage user accounts, especially remotely. Most of our users are half the country away, and Active Roles helps me when there are lock out issues, or when new users need to be added, or when I need to adjust user qualifications. Another big component for me is to set up various email groups for specific staff sets.
Recommendations to others considering the product:
I think that One Identity goes beyond a lot of the capabilities of other Active Directory software like Microsoft and Azure. I don't think that I have been limited in any way while using over the past 5+ years.
It's effective, if too simplistic
What do you like best about the product?
I like that everything is clearly labeled, and you don't have to hunt to find what you're looking for.
What do you dislike about the product?
The set up is too... I don't know, bland? If you're not given a tutorial, it's hard to figure out what you're supposed to be using. It's not beginner-friendly.
What problems is the product solving and how is that benefiting you?
It helps me stay organized, which is nice.
Recommendations to others considering the product:
I think it's worth the go. Useful. Effective.
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