Stable platform with a simple setup process
What is our primary use case?
We use the product as a VDI to share a desktop for the client portal. It helps employees and the client to access it simultaneously.
What is most valuable?
We can provision the servers without the need for another third-party solution.
What needs improvement?
The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement.
For how long have I used the solution?
We have been using Parallels Remote Application Server (RAS) for one and a half years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
It is a scalable platform.
How are customer service and support?
The technical support services need improvement.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Citrix is suitable for big companies. It is difficult to set up and requires a certified technician with two Citrix certifications for easier deployment. They charge around $ 4,000 to $ 5,000 for training programs. In contrast, Parallels provides free training and can provision servers without integrating with third-party vendors.
How was the initial setup?
The initial setup is simple. I rate the process a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive. I rate its pricing a three or four out of ten.
What other advice do I have?
I rate Parallels Remote Application Server (RAS) an eight out of ten.
I work online
What do you like best about the product?
Simultaneous work in different places, perfect for saving time and consulting pre-configured applications.
What do you dislike about the product?
I have no problems with my current system.
What problems is the product solving and how is that benefiting you?
Use applications remotely, perfect for using remote devices.
Excellent for Multiple Operating Systems
What do you like best about the product?
Parallels is great for running multiple operating systems at the same time.
What do you dislike about the product?
Parallels is very resource intensive. Otherwise no complaints.
What problems is the product solving and how is that benefiting you?
My primary computer is a MacBook Pro, however, for writing code and doing other types of development, I really enjoy using a Windows interface so I will run parallels with Windows.
2-years experience on Parallels
What do you like best about the product?
Parallels Desktop supports Mac users running all windows softwares on Mac. It is quite useful because I needs Parallels Desktop when I am doing data analysis under windows system and writing assays under Mac at the same time. It could help connect two systems and it works well.
What do you dislike about the product?
Parallels Desktop is very pricey but I have to keep upgrading Parallels Desktop and buying it every one or two years because old version Parallels Desktop do not support the new IO system. It is quite annoying for me, so I have to ignore the new IO to fit the old Parallels Desktop.
What problems is the product solving and how is that benefiting you?
When I do analysis of the physic data, I can only use the softwate, Origin, under Windows but I have to run other simulation softwares under Mac. The only way is using Mac to run Parallels Desktop,
Great if you need different versions of OS
What do you like best about the product?
You can install many types and versions of OS on a single machine (I use Mac) in order to use different software that is not available on your main OS or test for cross platform compatibility. You can switch easily between different instances of those OS.
The UI is beautiful and dummy-proof.
What do you dislike about the product?
The speed to launch Windows is a little slow. But Windows launches slowly by itself.
Sometimes Parallels quits itself unexpectedly.
Sometimes I like the feature of launching a Windows application in its own window instead of in the Windows desktop. But other times I find it's annoying because I sometimes mistakenly launch Windows apps from the spotlight, and it takes a while to quit Parallel which is launching.
What problems is the product solving and how is that benefiting you?
To use different software that is not available on your main OS or test for cross platform compatibility
Recommendations to others considering the product:
Parallel isn't free, and they release new versions frequently. Unfortunately you can't upgrade your purchased Parallel for free. Its main competitor, VirtualBox, is free. But in my opinion Parallel is easier to use than VirtualBox.
Nice and easy to use. Much better than RDC on Windows.
What do you like best about the product?
I like that it's faster and easier to use than RDC.
What do you dislike about the product?
Perhaps the overall UI and setting things up.
What problems is the product solving and how is that benefiting you?
I use it for personal use.
Recommendations to others considering the product:
I would recommend it due to the performance.