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CloudBerry Backup for AWS Server Edition

MSP360

Reviews from AWS customer

59 AWS reviews

External reviews

14 reviews
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External reviews are not included in the AWS star rating for the product.

2-star reviews ( Show all reviews )

    Gautam A.

Review for Cloudberry

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
The best thing I liked about Cloudberry is its ability to interface with nearly all the online storage services, while providing local file and image backup as well as first-class disaster recovery with boot media.
What do you dislike about the product?
The pricing isn't justifiable at what features Cloudberry is providing.
What problems is the product solving and how is that benefiting you?
Cloudberry is a backup and disaster recovery software that solves the problem of securing files and data in a comprehensive and versatile way. Cloudberry Backup provides automated backup of Windows PCs with encryption and disaster recovery capabilities, while Cloudberry Explorer for Amazon S3 PRO solves most backup-related issues

    CCCRC 5th District

Horrible support, broken product

  • October 22, 2013
  • Review from a verified AWS customer

I wouldn't recommend this product to anyone in a production network environment. I've had a client purchase this software and backed up all of their files. The backup, while slow, to glacier did work. But now, in the event of a disaster, restoration is impossible. The software will get through 200-900 files (I have 40k I am trying to restore at 24gb) and then fail. This causes me to have to wait another 5 hours for glacier to process my restore request. I've been working on this for 5 days now and I have only been able to get back 2000 files. I have put in 4 tickets to the developer, but even though we purchased the maintenance agreement, they have not once tried to contact us in the 5 days. BEWARE of this product if you ever think you will need to do a restore of more than a couple of files. Do not use this in a business environment because there is NO support during an disaster recovery event and the software simply doesn't work. I give 2 stars instead of 1 simply because the software might work for a company backing up a file or two. For reference this is backing up/restoring a file share on a win2k8 server over a 20meg metro fiber.

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