We use Splunk Cloud Platform for IT operations, IT security, and business value.

External reviews
External reviews are not included in the AWS star rating for the product.
"Make data mangement more Convenient with Splunk cloud platform"
Great experience with Splunk IT while working on organisation data
most useful app for management of servers
Has improved uptime and helped us improve performance in areas where our network or servers were not performing well
What is our primary use case?
How has it helped my organization?
We implemented Splunk Cloud Platform to resolve our IT security issues.
The federated search feature is a valuable tool that can be used effectively in the right architecture. However, the extent it is utilized will vary depending on the customer's needs. In my experience, more advanced customers tend to use this feature more heavily.
Splunk Cloud Platform provides good visibility into multiple environments, including cloud, on-premises, and hybrid.
Splunk Cloud Platform is the best tool for a reason. It is a high-functioning solution with high integration for getting data in and out, and it is customizable.
The most significant benefit of using Splunk Cloud Platform is the freedom of data. The security team can see the data that's relevant to them, IT Ops can see the data that's relevant to them, and the business can see the data that's relevant to them. Sometimes, the same data is applicable to all three groups. Sometimes, it's not. But everyone has access to the data, and it's immutable. It can't be changed or deleted. The ability of all of these departments to leverage the same data is how Splunk Cloud Platform has benefited our company the most.
Splunk Cloud Platform has helped us make key decisions, such as cost-saving decisions related to licensing. It has also improved uptime and helped us improve performance in areas where our network or servers were not performing well. Additionally, it has helped us make better business and IT decisions and has supported our planned growth.
Splunk Cloud Platform helps us access data for compliance and privacy regulations. It currently has the features to mask data, perform the least privileged access, and provide only certain commands and functions within the platform.
We are the best in the industry because of Splunk Cloud Platform. Splunk Cloud Platform fills the SIEM role for our organization, and without the best SIEM, we would be no better than our competitors.
Splunk's extensibility is one of its best features. It offers a wide variety of ways to ingest data, generate reports, and create dashboards. Its integrations with other systems are also very impressive.
What is most valuable?
Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration.
What needs improvement?
The reporting provided by Splunk Cloud Platform is often good, but it only provides the data and not the flash, whereas the other platforms provide both. From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it.
Navigating the solution can be more user-friendly.
The documentation has room for improvement and the price is high and can be improved.
For how long have I used the solution?
I have been using the Splunk Cloud Platform for over five years.
What do I think about the stability of the solution?
When architected properly and maintained to an optimum level, Splunk Cloud Platform is unbelievably stable.
What do I think about the scalability of the solution?
One of Splunk Cloud Platform's key selling points is its ability to scale to petabytes and beyond.
How are customer service and support?
Base-level support is suboptimal. Enterprise customers need the premium support package. Responses are often delayed, and resolution is slow.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Over the past 25 years, I have used several different solutions. In the past, I preferred using a terminal interface rather than a web interface. Splunk has an API and a mobile app, but ultimately, Splunk users are confined to their browsers. This is one thing I would like to change, as I would prefer to be able to use Splunk outside of a browser. However, this is also one of Splunk's biggest advantages, as it is a universal platform.
We used Splunk Enterprise before migrating to Splunk Cloud Platform.
How was the initial setup?
My knowledge of Splunk has since grown exponentially, but the first time I deployed Splunk Enterprise eight years ago, it was unbelievably hard. There were so many moving parts and things to consider. It was too much for one person to figure out, and I didn't have the budget to get help from the Splunk team.
What's my experience with pricing, setup cost, and licensing?
The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment.
What other advice do I have?
I give Splunk Cloud Platform a nine out of ten.
Monitoring multiple cloud environments is never easy. We are looking forward to new features from our cloud partners, such as AWS Security Data Lake, Google, and Microsoft. These features will make it easier to integrate our cloud environments. Splunk Cloud Platform is currently the best solution for collecting data from multiple cloud environments. AWS has five million different ways to export data, and we need to use all of them to collect all of the security and IT-related data. Splunk supports all of these data sources.
A year ago, I would have said that Splunk needed automated response, an easy-to-detect, easy-to-run, and manage business analytics platform, a user and entity-based business analytics platform that is integrated within the product, threat intelligence, and a current dashboarding tool. Splunk now has all of these features. A year ago, Splunk's competitors had these features, but Splunk did not. Splunk has since acquired or developed these features in-house. Very little in Splunk's product is not tightly integrated into the current releases. If someone is starting from scratch, meaning they are just rolling out a new security solution, and they do not choose Splunk, they are making a mistake. Splunk provides so much of everything that it is the best choice for most organizations.
We perform daily maintenance on the solution.
I advise new users to find someone who knows Splunk. Even a good technical person will not be able to do this on their own. They are not going to train them on day one. Good technical people who know Splunk are valuable assets, so they should seek them out and get them on the project.
Which deployment model are you using for this solution?
Splunk IT cloud
Great SAAS cloud platform
Very useful when you want to require Information from Raw Data
We used it for arranging application logs and it gave all the needful things from raw inputs. Its a gem for information lover.
Even a user that do not know linux can easily use this for logs purpose.
Splunk IT Cloud : cloud-based solution
Splunk IT Cloud
Upside of Splunk IT Cloud is that it can integrate with both AWS and Azure cloud tenants
Splunk IT Cloud takes reporting/alerting to another level
Providing alerting and reporting with powerfull visualisations.
A must for SRE teams
Otherwise a great product.
Creating reporting on standard devops metrices and creating alert as well if SLA is breached.