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Splunk Cloud

Splunk | 1

Reviews from AWS customer

17 AWS reviews

External reviews

68 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shivam M.

"Make data mangement more Convenient with Splunk cloud platform"

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
I like Splunk's ability to take any amount of data. I also like it, because I can create automated alerts and reports based on the records received, which helps me in many things such as generating a great visualization capacity and easier understanding of the data entered in the dashboard.
What do you dislike about the product?
Splunk Cloud is a powerful tool except for one thing that I kind of do in my daily day to process the machine learning models. It should have one more data type to support my processed machine-learning model. Also, it is a web-based application that does not suit me well.
What problems is the product solving and how is that benefiting you?
I am an analyst so most of the time I worked with data, so Splunk IT Cloud helps me to work with a large amount of data. It also has a visualization tool where I can analyze all my events and create dashboards to share with stakeholders. Splunk IT Cloud also provides integrations with so many applications and tools such as Jira and Docker, which makes it easy to collaborate across the workforce. Overall, Splunk IT Cloud improves IT operations and work efficiency. Some of the benefits of Splunk IT Cloud are Dashboard creation by making business management more convenient, business controls, and so on.


    Niket S.

Great experience with Splunk IT while working on organisation data

  • June 15, 2023
  • Review provided by G2

What do you like best about the product?
I have used it's real time continues monitoring tool and it's best ever I used. You can customise real time virtualization and dashboards and custom alerts. And even I have used it's metrics data feature to enhance search results.
What do you dislike about the product?
It's really all good but when you are going to create a custom machine learning model it's get crashed and sometime get freeze also. It's important to fix this issue on priority.
What problems is the product solving and how is that benefiting you?
As a infra engineer it is helping me to get track of all the events and monitor them. It's custom dashboard really helpful for metrics and event monitoring. It has increased our productivity.


    Nilam T.

most useful app for management of servers

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
It gives all alerts and information about server activity. Without going to that server, we can get information about it.
What do you dislike about the product?
It is fully loaded with many specifications. I am very much satisfied with this product.
What problems is the product solving and how is that benefiting you?
Splunk helps get all data in front of you within seconds, saving a lot of time.


    reviewer2207709

Has improved uptime and helped us improve performance in areas where our network or servers were not performing well

  • June 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Splunk Cloud Platform for IT operations, IT security, and business value. 

How has it helped my organization?

We implemented Splunk Cloud Platform to resolve our IT security issues.

The federated search feature is a valuable tool that can be used effectively in the right architecture. However, the extent it is utilized will vary depending on the customer's needs. In my experience, more advanced customers tend to use this feature more heavily.

Splunk Cloud Platform provides good visibility into multiple environments, including cloud, on-premises, and hybrid.

Splunk Cloud Platform is the best tool for a reason. It is a high-functioning solution with high integration for getting data in and out, and it is customizable.

The most significant benefit of using Splunk Cloud Platform is the freedom of data. The security team can see the data that's relevant to them, IT Ops can see the data that's relevant to them, and the business can see the data that's relevant to them. Sometimes, the same data is applicable to all three groups. Sometimes, it's not. But everyone has access to the data, and it's immutable. It can't be changed or deleted. The ability of all of these departments to leverage the same data is how Splunk Cloud Platform has benefited our company the most.

Splunk Cloud Platform has helped us make key decisions, such as cost-saving decisions related to licensing. It has also improved uptime and helped us improve performance in areas where our network or servers were not performing well. Additionally, it has helped us make better business and IT decisions and has supported our planned growth.

Splunk Cloud Platform helps us access data for compliance and privacy regulations. It currently has the features to mask data, perform the least privileged access, and provide only certain commands and functions within the platform.

We are the best in the industry because of Splunk Cloud Platform. Splunk Cloud Platform fills the SIEM role for our organization, and without the best SIEM, we would be no better than our competitors.

Splunk's extensibility is one of its best features. It offers a wide variety of ways to ingest data, generate reports, and create dashboards. Its integrations with other systems are also very impressive.

What is most valuable?

Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration.

What needs improvement?

The reporting provided by Splunk Cloud Platform is often good, but it only provides the data and not the flash, whereas the other platforms provide both. From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it.

Navigating the solution can be more user-friendly.

The documentation has room for improvement and the price is high and can be improved.

For how long have I used the solution?

I have been using the Splunk Cloud Platform for over five years.

What do I think about the stability of the solution?

When architected properly and maintained to an optimum level, Splunk Cloud Platform is unbelievably stable.

What do I think about the scalability of the solution?

One of Splunk Cloud Platform's key selling points is its ability to scale to petabytes and beyond.

How are customer service and support?

Base-level support is suboptimal. Enterprise customers need the premium support package. Responses are often delayed, and resolution is slow.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Over the past 25 years, I have used several different solutions. In the past, I preferred using a terminal interface rather than a web interface. Splunk has an API and a mobile app, but ultimately, Splunk users are confined to their browsers. This is one thing I would like to change, as I would prefer to be able to use Splunk outside of a browser. However, this is also one of Splunk's biggest advantages, as it is a universal platform.

We used Splunk Enterprise before migrating to Splunk Cloud Platform.

How was the initial setup?

My knowledge of Splunk has since grown exponentially, but the first time I deployed Splunk Enterprise eight years ago, it was unbelievably hard. There were so many moving parts and things to consider. It was too much for one person to figure out, and I didn't have the budget to get help from the Splunk team.

What's my experience with pricing, setup cost, and licensing?

The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment.

What other advice do I have?

I give Splunk Cloud Platform a nine out of ten.

Monitoring multiple cloud environments is never easy. We are looking forward to new features from our cloud partners, such as AWS Security Data Lake, Google, and Microsoft. These features will make it easier to integrate our cloud environments. Splunk Cloud Platform is currently the best solution for collecting data from multiple cloud environments. AWS has five million different ways to export data, and we need to use all of them to collect all of the security and IT-related data. Splunk supports all of these data sources.

A year ago, I would have said that Splunk needed automated response, an easy-to-detect, easy-to-run, and manage business analytics platform, a user and entity-based business analytics platform that is integrated within the product, threat intelligence, and a current dashboarding tool. Splunk now has all of these features. A year ago, Splunk's competitors had these features, but Splunk did not. Splunk has since acquired or developed these features in-house. Very little in Splunk's product is not tightly integrated into the current releases. If someone is starting from scratch, meaning they are just rolling out a new security solution, and they do not choose Splunk, they are making a mistake. Splunk provides so much of everything that it is the best choice for most organizations.

We perform daily maintenance on the solution.

I advise new users to find someone who knows Splunk. Even a good technical person will not be able to do this on their own. They are not going to train them on day one. Good technical people who know Splunk are valuable assets, so they should seek them out and get them on the project.

Which deployment model are you using for this solution?

Public Cloud


    Tulika .

Splunk IT cloud

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
The way it integrate the logs of all the deployed services at one place is really awesome feature and visualization of the metrics derived from the integrated logger system is super cool.
What do you dislike about the product?
It mostly handle all the type of logs of our deoloyed service but when it comes to composite microservice metrics, it doesn't work well as a integrated services, but work well when we talk about single service
What problems is the product solving and how is that benefiting you?
Splunk we leveraged as a logger hub and monitoring services for mission critical application


    Raj B.

Great SAAS cloud platform

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
They focus on SAAS services so if someone is looking solely for SAAS, Splunk Cloud is the way to go.
What do you dislike about the product?
It would have been good if they provided the PAAS and IAAS services to some extent.
What problems is the product solving and how is that benefiting you?
During the evaluation period, we were did implement it and found it to be very helpful for monitoring all the cloud services it was providing and therefore it was easy for us to manage our IT Infra.


    Mahesh R.

Very useful when you want to require Information from Raw Data

  • May 29, 2023
  • Review provided by G2

What do you like best about the product?
Stream, collect and use all the raw data for useful information.
We used it for arranging application logs and it gave all the needful things from raw inputs. Its a gem for information lover.
What do you dislike about the product?
Nothing as per last usage. Used it some years ago and found useful that time.
What problems is the product solving and how is that benefiting you?
We used to have putty to analyze log of our applications and it gave us very user friendly way to query logs directly.
Even a user that do not know linux can easily use this for logs purpose.


    Mayur J.

Splunk IT Cloud : cloud-based solution

  • May 28, 2023
  • Review provided by G2

What do you like best about the product?
I like scalability and flexibility and also real-time monitoring capabilities, that allow IT teams to proactively identify and resolve issues before they impact the business.
What do you dislike about the product?
There are 2-3 points on Splunk IT Cloud team needs to improve and that are cost and limited customization for dashboards, when it comes to customizing the visual appearance of dashboards and reports I don't like.
What problems is the product solving and how is that benefiting you?
It is a scalable cloud-based solution that provides real-time monitoring, centralized visibility, and end-to-end observability. So that is benefiting me. Also the automation capabilities.


    Banking

Splunk IT Cloud

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
Centralised management of alerts in the IT environment

Upside of Splunk IT Cloud is that it can integrate with both AWS and Azure cloud tenants
What do you dislike about the product?
The tool becomes complicated to use when handling large data volumes
What problems is the product solving and how is that benefiting you?
Analysis of logs ingested from AWS logging sources and orchestration against a potential cybersecurity breach


    Bhavuk J.

Splunk IT Cloud takes reporting/alerting to another level

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
Splunk IT Cloud combines modern techniques with logging.
Providing alerting and reporting with powerfull visualisations.
A must for SRE teams
What do you dislike about the product?
Pricing can be done in different models.
Otherwise a great product.
What problems is the product solving and how is that benefiting you?
Splunk IT Cloud providing cruicial information by crunching logs.
Creating reporting on standard devops metrices and creating alert as well if SLA is breached.