WatchGuard is easy to implement and inexpensive. When we get a bulk-off license, we get a very discounted price that is competitive with alternative or competitor solutions.

We can manage multiple sites within one console through the cloud.

Since WatchGuard acquired Panda, there may be synergies in consolidating both solutions under a single name to reduce customer confusion. Additionally, WatchGuard must address the issue of commercial licenses available at very low prices online, creating conflicts and challenges during sales to end users.

I have been using WatchGuard Gateway AntiVirus for five years. We are the distributor of WatchGuard in Egypt and Saudi Arabia.

It's stable. It does not cause any system crashes. Upgrading and updating are very easy and straightforward.

I rate the solution’s stability a nine out of ten.

The scalability is high because we can add additional workstations or endpoints. It's very easy to add to the management console.

It is for all solutions because it will depend on the number of licenses. If it is an enterprise, the cost will be low as it depends on the number of licenses.

We have some issues with technical support. They provide low responses.

Neutral

It is easy to implement and configure. It depends on the number of workstations that we will install. If we are going for one machine, it will not take more than ten to fifteen minutes.

I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

The price is acceptable compared to competitors. It is the lowest price of all cybersecurity solutions.

I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.

The endpoint itself is an agent. It is implemented on-prem, but the management can be done on-prem or in the cloud.

We recommend the solution.  Overall, I rate the solution an eight out of ten.

We use the solution to ensure that no data breach, such as credit card details and national insurance numbers, leaves the company. However, we have to allow some information to go through because we send a lot of information to the National Healthcare Service.

If we don't want specific data sent out, the tool will stop that data based on the policy we have allocated to it. It has reduced the risks of sending data where it shouldn't be. I haven't faced any issues with the tool's integration capabilities. 

WatchGuard Data Loss Prevention needs to improve its support. 

I have been working with the product for eight to nine years. 

I haven't had any issues with the tool's stability, so I rate it a ten out of ten. 

I rate the product's scalability a ten out of ten. My company has 380 users who use it daily. 

The tool's support is responsive and very helpful. 

Positive

I chose the tool because it was easy to use and implement. I haven't faced any security breaches since implementing it. 

WatchGuard Data Loss Prevention's deployment is simple. You can complete the policies you want to run in a few hours. Once it's been set up, we only need to analyze it every now and then to ensure it's still functioning as intended.

WatchGuard Data Loss Prevention's pricing is expensive. I rate it a seven out of ten. 

I would recommend the solution to others. It's effective because it stops data from being sent out easily once set up. I rate the overall product a nine out of ten.

The solution controls who can connect to the Internet and who cannot and which protocols and services are allowed to pass through. It manages VPNs, including back-office VPNs. It also provides web-blocking features for users who want to restrict access to certain types of content.

Compared to competitors in the same segments, WatchGuard Firebox is an excellent firewall to implement.

WatchGuard Firebox offers DNS protection along with geofencing features. Additionally, the SSL VPN combined with multifactor authentication is excellent and a standout feature. 

The product is expensive. The pricing could be improved.

WatchGuard Firebox offers various models, each designed to meet different needs. While it's true that the models share many features, consolidating the lineup into fewer models could be beneficial. For example, they could have distinct models for small, medium, and large enterprises, each capable of scaling according to the number of users or throughput requirements. This approach would streamline their offerings, making it easier for customers to choose the right Firebox for their needs.

I have been using WatchGuard Firebox for 25 years.

The solution is very stable. I rate the solution’s stability a ten out of ten.

The solution’s scalability is good. 20 customers are using this solution.

I rate the solution’s scalability an eight out of ten.

WatchGuard support is highly effective. They maintain an excellent support and help desk service.

Positive

Once, I had to connect with a Cisco device on the remote side, which also went smoothly. It was between a customer and a third-party firm conducting business with my customer. They needed to establish a connection to their Cisco Firewall, and the implementation process was as smooth as setting up the back-end VPN.

The initial setup is straightforward. A simple installation for a small business takes about four to six hours. One IT guy is enough for the deployment.

I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.

The solution is transparent and easy to set up and maintain. 

WatchGuard Firebox has always been very effective for many customers who use Firebox to connect their remote sites. Additionally, many customers log in to a Firebox using the WatchGuard Mobile VPN with multi-factor authentication. This setup has proven to be very stable, high quality, and easy to configure.

Customers find WatchGuard Firebox to be an expensive solution, but some of them recognize its necessity. However, some customers initially fail to see the need for a firewall. Yet, when it comes time for renewal, after a year or three, they begin to understand its importance, often aided by a chart explaining its benefits. Just like a car requiring periodic servicing, a firewall also necessitates attention.

I recommend WatchGuard Firebox to others because it's a very good product. Firstly, it boasts numerous nice features. It's straightforward to implement, maintain, and understand. One particularly appealing feature is the real-time traffic monitoring.

Overall, I rate the solution a nine out of ten.

Our client deploys WatchGuard Firebox and helps to establish VPN connection between multiple files. 

I find this solution very easy to manage. The web manager and Firebox key features are particularly impressive for cloud applications. That's why I often recommend this solution to our clients. It has good threat management capabilities and works against different types of threats.       

I think one area for improvement in this solution would be enhancing communication with tools like Active Directory. This would make the tool easier to integrate and effective for users.

I have been using WatchGuard Firebox for the past eight years.

The solution has been stable without any noticeable bugs.

I find WatchGuard Firebox to have medium scalability, serving around ten medium-sized clients with approximately five hundred users each. 

I find the service support to be slow at times, especially in terms of response and case resolution. 

Neutral

I would rate the initial setup as ten out of ten, since it is very easy.

The deployment process is quite fast, usually taking just one day. To deploy the solution, we follow the steps outlined in the deployment guide, which are straightforward and easy to follow.

WatchGuard Firebox is typically deployed on-premises in our client's organizations.

I would rate the pricing at seven out of ten. As for the licensing costs, we typically have yearly licenses for our clients, but there are no additional costs beyond the standard licensing fees.

I always recommend using WatchGuard Firebox in our projects because it's straightforward to manage and deploy.

I would rate this product an eight out of ten. 

The solution is used when you want to handle policies with the file. There are different ways you can use it, like in the firewall rules and in proxy rules, and to secure emails. The tool was used very much when there were emails with other set files, and then it would all be checked in the firewall.

It is a basic tool tool, and it does very well for what it is supposed to do. It does simple checks against signatures. I think it is very much what it needs to be, and it is a basic tool that you just use.

There were a little bit of problems with the tool's updates, making it an area where improvements are needed. Sometimes, the firewalls did not get updated in the databases.

I have been using WatchGuard Gateway AntiVirus for over ten years.

The tool is so simple to use. Stability-wise, I rate the solution a nine out of ten.

The scalability depends on how many firewalls you have, and you can put every firewall in it which takes part in the gateway on device checking. Scalability-wise, I rate the solution a ten out of ten.

In my company, there are around 50 people who use the tool. My company also has sister concerns and head offices using the tool. I know that sister concerns are using the same WatchGuard devices as the main company.

I don't think I need any technical support from the website, as it is a basic product. You just plug it in where you need it and then use it. I went through some basic training, and after that, I don't think I ever had to ask someone something. You just put it on and make sure that it can connect to the outlet server.

I know about a lot of different tools, but I have been working with WatchGuard for almost all of my career, as it offers services with which you just connect to the ISPs and firewalls, after which you can put the settings on, but for most of my career, I have been working with WatchGuard.

During the product's installation phase, you just put the tool in the right place, and it works.

The solution is deployed on an on-premises model.

The solution can be deployed in a couple of minutes. The installation process is so basic that I don't even remember what you need to do. You just put the tick marks in the tool and ask the tool to use them. In the rules, where you see the files go through is where you can think over what to do with the files. With the tool, you just need to put it on, and then the default rules make sure that there is some indication that something is wrong.

My company manages everything associated with the tool by myself. I was also involved in the tool's maintenance. As a small team, we all can do it.

Every pair has a license, especially for commercial products. For what we use, the tool's price has been reasonable, but it is not the cheapest. The tool has been quite reasonable.

The tool's cost includes various things, like licenses and support. If you buy basic licenses for the device, everything is included, making it easy to use. If one is very expensive and ten is absolutely cheap, then I rate the tool's price as a six.

It is the basic starting tool. We used different tools in the company. In our gateway, we used WatchGuard because we used WatchGuard's firewalls. It was very easy to set it up. It was used so that if there was anything you needed, you could just use the tool, and then we had different tools for workstations.

The tool is a basic product. You usually start with it, and you make sure that everything goes through your devices. If there is a possibility to check the file that is going through your firewall, you do it. If you catch something, then it is very good, and it is much easier to do when no user has access to it. You just need to use the tool at the start, as it makes the end part easier to manage. It doesn't distract your attention from other tasks. It just works, and you don't need to distract yourself.

If users are downloading something from somewhere, the tool makes sure that the easy issues don't get through. Everything else can work a little less because it takes the easy issues out, so it is the backbone for doing the checks. When it can do its checks and block the infected files, it does it very well and easily. When there are different cases where it cannot act as an antivirus gateway that cannot touch files, then you may need different tools, especially if you don't use WatchGuard products for your emails, so you will need to have something on the email side of things. If you are using web emails and trying to transfer them through your firewalls, then it checks the files and says what is not good.

There are bad elements trying to find different ways to get the files through, and they already know their bad deeds very well. They are finding ways to pass your checks and basic things, and so they are always training their people to find better tools to help them in their job to find what needs to be accessed, making it the biggest challenge for the tool to overcome. The tool is good at the start, but it is not so good until the end. You need to be vigilant about changes. I think what is needed is that one gets a view of his or her network so that you know what is happening in your network. Antivirus and firewall products can be a part of our network, and they provide logs so you can see the logs and what is happening in your network. Providing the big picture of your network is what I think we need to do a little bit of a job now.

I have not used the tool's AI features. Someday, I may use it.

It is a very good product for how it works and does its job, but it is not an all-inclusive solution. It does its job very well, and it is quite easy to put to use. You need to get different views of what is happening in your network and what is coming into your network. Suppose the network traffic is going to interrupt it. If you don't go to the SSE proxy settings or you aren't allowed to do it also, then it cannot take all the traffic. If there are possibilities for the traffic to go through, or it cannot check-in, then we need to understand that all the products cannot do it all.

I rate the tool an eight out of ten.

WatchGuard Firebox serves as the main firewall for customers' premises and data centers, a VPN server and a site-to-site VPN server. It is utilized for web filtering, and we have also deployed XDR solutions on it.

Cloud integration is one of the best features.

I have been using WatchGuard Firebox as a partner for eight years.

I rate the solution’s stability a ten out of ten.

We've deployed for companies with over one thousand people. Firebox is scalable. For instance, it supports high availability with a primary and secondary box configuration. You can purchase a high-availability device to enhance reliability. Additionally, if you need to expand, you can upgrade the device by paying for the upgrade, and they'll provide you with a more powerful unit.

The technical support is awesome. We are a scalable partner with them. Whenever we need expert assistance from WatchGuard, a whole team is connected with us, helping us when things get difficult. You have to work hand in hand with them.

Positive

The initial setup is straightforward. You can deploy it on-premises or using the cloud. If you configure the device to connect to the cloud, you can deploy the Firebox based on templates. You can add a template for a specific client and deploy it for a particular use case. For example, if you're setting it up for a restaurant or a cafe, you can have templates tailored for those businesses. This significantly reduces deployment time, especially if you have several customers of the same type of business.

One person is enough for the solution's deployment, but it will run in less than an hour.

A network security engineer meets with clients to gather configuration requirements. He prepares a configuration template before the implementation. When he arrives at the site, he turns on the device, applies the template, tests everything, and then migrates the settings from the existing router or firewall to the Firebox.

The price is reasonable. It's a powerhouse. The device is stable and fast. Its software is excellent for deployment. It outperforms its stated capabilities. I haven't had any malfunction or damage in eight years due to power outages or similar issues.

With WatchGuard Firebox, we have deployed IP as part of our security measures. Thanks to the additional layer of protection provided by the IPS, our clients and networks are more secure. Additionally, we benefit from a gateway antivirus and an intelligent antivirus that employs AI for enhanced protection. This intelligent antivirus scans all files and information flowing through the gateway.

WatchGuard Firebox's threat detection and response capabilities are highly effective and fast. We've witnessed its efficiency firsthand during various events, such as DNS service attacks. It swiftly halts the attack and notifies you of the details promptly.

The notification time usually doesn't take long, maybe around five minutes after the event.

We have two shifts of engineers monitoring our NOC. They look at the devices, check alerts, and can take action based on the alerts received. We have one expert for tier one and another for tier two.

You can have a powerhouse in a box with the best price on the market. WatchGuard Firebox offers the best price. We work with Cisco and other brands, but their firewall and UTM solution has the best price in the market.

If you deploy a UTM, you deploy Firebox. For example, if you deploy another solution for EDR, you’re going to have two separate EDR solutions. You’re going to have a UTM disconnected from whatever you use from another brand. What ends up happening is that when you purchase all the security solutions from WatchGuard, you’re going to have all solutions combined in a single pane of glass. The learning curve and investment you make will be solid, with one solution that is easy to use, understandable, reasonably priced, and highly effective in security.

Overall, I rate the solution a ten out of ten.

Our main use case for WatchGuard Firebox is to protect companies from Internet threats.

The most effective and helpful features of WatchGuard Firebox, especially when purchased with the full suite of applications, are its bundled applications and subscriptions for comprehensive protection against various threats. It is essential to renew licensing and subscriptions to safeguard against potential penetrations.

One area for improvement could be making the interface even more user-friendly.

I have been working with WatchGuard Firebox for a couple of years.

WatchGuard support is generally helpful and does a good job, although occasionally I may need to call for clarification on some technical matters.

Other products like Fortinet and Palo Alto have had security flaws, but WatchGuard Firebox fits within the budget of the client.

I also work with Cisco, and Cisco's CLI is highly customizable, though it requires more time to learn initially. Cisco's support is also quite good.

The main difference between Cisco and WatchGuard Firebox is the support structure. With Cisco, you can directly communicate with the manufacturer, while with WatchGuard Firebox, support is through local channels only, without the option to directly contact WatchGuard via email or open a ticket.

Managing WatchGuard Firebox is easy for experienced users. Initial setup and deployment typically take a couple of days, including preconfiguration before installation on-site to avoid potential issues.

The price of WatchGuard Firebox is generally lower than Cisco, making it easier to sell to customers. However, if the price were slightly lower than it is now, it would be even more appealing. Some customers underestimate the importance of the subscriptions included with the boxes, but with experience, I have seen how critical they are for protecting against hackers and data breaches.

WatchGuard Firebox works well for network security, email protection, and phishing prevention. It is cost-efficient and offers features like EDR or XDR without being overly expensive.

Overall, I would rate WatchGuard Firebox as a seven out of ten. It is a solid tool.

I have used WatchGuard Firebox for firewall testing purposes and setting up a couple of new projects for my company. I test the solution's efficiency in blocking IPs, role management and policy optimization. 

The product can be configured very easily. The license model of WatchGuard Firebox is also simple and transparent. A purchaser can effortlessly obtain the required features through the license system. 

WatchGuard Firebox offers a satisfying VM and hardware. The performance of the solution differs when it's deployed as a VM and a physical appliance. 

All basic firewall-based tasks, such as creating a policy or role, can be effortlessly implemented using WatchGuard Firebox. The user interface is simple and intuitive, allowing even a beginner to complete tasks without difficulty. 

It's very difficult to find a reseller of WatchGuard Firebox to purchase a license. The number of resellers for the solution should be increased through partnerships. The solution's network observability should be improved. The observance adaptability of different WatchGuard devices is minimal and it should be improved. The information or guidance provided by the vendor for using APIs, syslogs and exports should be enhanced. 

I have been using WatchGuard Firebox for eight years. 

I would rate the stability an eight out of ten. It's a fairly stable product. 

I would rate the scalability a seven out of ten. In our company, when we perform some load tests on one interface, there is a requirement for multiple packet drops at times, which the firewall might not be able to handle, and the other interfaces might go down as well.

There are some performance issues in WatchGuard Firebox when the load is high, but within limits the solution works perfectly. There are seven users of WatchGuard Firebox in our organization for the network administrator cycle. The solution is used daily in our company. There are no plans to increase the usage of the product any time soon in our organization as it is being used only for testing purposes. 

The solution has a seamless initial setup process. I would rate the initial setup a nine out of ten. All the deployment aspects of WatchGuard Firebox are straightforward, and all basic features are available, but for advanced features, many professionals might prefer other solutions over WatchGuard Firebox.

The deployment process of the solution took about an hour in our company, it was a step-by-step configuration process but there were some issues with the VM otherwise it would have taken much less time. One professional is enough to deploy WatchGuard Firebox. For maintenance of WatchGuard Firebox only one person is required and multiple professionals monitors the solution in rotational shifts. 

The solution was implemented completely in-house. 

I would rate the pricing as four out of ten. It's an affordable tool. The basic product license costs our company ₹400,000 per year. In our organization, we don't purchase any security add-ons with WatchGuard Firebox. 

I am part of the research and development team, so I parallelly use competitor solutions from vendors like Palo Alto, Sophos and Check Point. 

Our company professionals claim that WatchGuard Firebox is competent with other firewall solutions in the market. For security purposes, our organization mostly relies on proxy software and other application firewalls.

Our company is majorly concerned with the application firewall and not the network security; this is why we choose application firewalls like WatchGuard Firebox, which can be used both as a VM and physical appliance. In our organization, we use the solution not only for testing purposes but also for data centers. 

I would rate the product's performance and reliability for the remote workforce an eight out of ten. When I setup a data center and keep the solution as an entry point, then later on when I access it through a VPN, it will be flawless. It's very easy to configure a VPN using WatchGuard Firebox. The solution will showcase stability and easy accessibility even in remote functions.

For small and medium-scale networks, WatchGuard Firebox will be an ideal and cost-effective solution. I would rate the solution as eight out of ten. I would surely recommend the solution to others.