My main use case for OpenVPN Access Server is access to private subnets.
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"OpenVPN: A Trusted Solution for Safe Connectivity"
What do you like best about the product?
I like that OpenVPN Access Server provides secure and reliable remote connectivity with strong encryption. It’s easy to set up, works across multiple platforms, and offers flexible configuration options for teams of any size.
What do you dislike about the product?
I dislike that the initial setup and configuration can be a bit complex for beginners, and managing advanced features sometimes requires a deeper understanding of networking concepts.
What problems is the product solving and how is that benefiting you?
OpenVPN Access Server solves the problem of secure remote access to internal networks and resources. It allows me to safely connect from anywhere, protect data with strong encryption, and maintain consistent access for teams, which improves productivity and ensures data privacy.
Great piece of software and very fast and to the point help-desk
What do you like best about the product?
Quite frankly, I do not use the OpenVPN Access Server. I just use OpenVPN to VPN-into my Raspberri. After having used it for 2.5 years, to full satisfaction, it stopped working. Some inspection revealed that the certificates were invalidated. As I did not remember how I got this all to work, I contacted the help-desk. Within an hour I received an answer plus a pointer to where to find the info on fixing this. 2 hours later everything worked again. I have recently had some other interactions with Customer Support of other, rather expensive products. If all Customer Service Support would work as well as OpenVPN, wow, then the world would be a much better place!
What do you dislike about the product?
I actually contemplated installing OpenVPN Access Server instead of fixing the old, single user OpenVPN. I found it very complicated from the outset.
What problems is the product solving and how is that benefiting you?
secure access to my home network
Setup and cross-platform integration simplify secure network access
What is our primary use case?
What is most valuable?
What I appreciate the most about OpenVPN Access Server is that it's very easy to set up.
OpenVPN Access Server has helped in meeting my organization's security requirements. I get to keep everything in the cloud private. People on the outside cannot see it, and this I use to connect.
What needs improvement?
There are ways OpenVPN Access Server could be improved. There are many small things, such as resetting MFA. There are tasks that require logging onto the server to run commands, which is not intuitive through the UI. If they had a one-click setup where you provide credentials instead of manually running commands, that would be beneficial. But it remains quite simple, which is why people appreciate it.
I assess the compatibility of OpenVPN Access Server with different client software and operating systems as quite easy. It's very good and simple to use. That's one of the reasons we use it. It's easy to set up the server side and the client side for users. It doesn't matter if it's Windows, Apple, Mac, or Linux - they're all very easy.
For how long have I used the solution?
I have been using OpenVPN Access Server for seven to eight years.
What do I think about the scalability of the solution?
OpenVPN Access Server scales with the growing needs of my organization. I have had some clients who expanded their usage, starting with three users, then increasing to 10, then to 20 users, each one in a different cloud with different licenses. It's not very easy to expand, and it would be beneficial if the process were simpler.
How are customer service and support?
I had to use their customer service and technical support for OpenVPN Access Server. It was very good, and I would rate it an eight.
How would you rate customer service and support?
Positive
What was our ROI?
I have not really seen any ROI from OpenVPN Access Server. It's very hard to measure ROI as it's just a method of connection.
Which other solutions did I evaluate?
I had considered other solutions before choosing OpenVPN Access Server, such as AWS VPN and others, but OpenVPN Access Server is simply easier to use.
What other advice do I have?
Regarding OpenVPN Access Server's advanced monitoring and reporting tools, I have not seen many features. They have a basic log, which is sufficient most of the time.
I found the setup and pricing of OpenVPN Access Server very easy since I've set it up many times. Even the first time wasn't particularly complicated.
I use the feature for hybrid deployment on OpenVPN Access Server in the cloud, not on-premises.
Overall, my experience with OpenVPN Access Server on a scale of one to 10 is a nine.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Very rapid customer support
What do you like best about the product?
Easy installation, easy maintenance, no frills
What do you dislike about the product?
I miss support for Ubuntu 24.10, needed to deploy Docker image which makes IP configuration a little bit more complex
What problems is the product solving and how is that benefiting you?
OpenVPN helps setting up quickly secure communications
easy to use
What do you like best about the product?
easy to install and easy to use. we use it for our company for easy handling of vpn users
What do you dislike about the product?
The documentation of installing openvpn access server by cloudformation stack on AWS looks a little bit outdated.
What problems is the product solving and how is that benefiting you?
secure instances
OpenVPN is an excellent choice
What do you like best about the product?
We migrated VPN solutions around 4 years ago and identified OpenVPN as the ideal solution for us. It ticked a lot of boxes for us, particularly with regards to 2FA and a zero trust approach to user's access with profiles. Pricing is very competitive too. Customer support is very good too, I recently had to contact them about an issue following a Ubuntu upgrade and received helpful and prompt responses
What do you dislike about the product?
Some management tasks are command line only and can be tricky to locate initially but there are plenty of support resources available
What problems is the product solving and how is that benefiting you?
OpenVPN provides my business with a secure VPN that is easy for staff to use
Happy that we switched to OpenVPN AS
What do you like best about the product?
Administration interface is nice. Coming from a console only OpenVPN installation, it is much easier to set things up using a UI. I had to use customer support once and they were fast and helped to resolve the problem quickly. We use it on daily basis to access restricted resources and we had very little problems.
What do you dislike about the product?
Somewhat complicated deployment in Azure. I would have expected a better experience there, but part of that is definitely due to my inexperience in network configuration. Differences between the community OpenVPN and this product caused some confusion.
What problems is the product solving and how is that benefiting you?
It solved the problem of yearly re-configuring the OpenVPN server on our EdgeRouter. Distribution of the VPN profiles is a huge help and the MFA option is a must have feature in these times.
Great tool
What do you like best about the product?
It can be used in different devices. Minimal setup required to get it working
What do you dislike about the product?
One tedious task is dealing with SSL certificates and not a a clear straight forward way of doing it automatically.
What problems is the product solving and how is that benefiting you?
Resources hidden under a private network and allowing people to access the private network.
I’m very satisfied with OpenVPN. It’s a reliable tool that ensures a stable connection .
What do you like best about the product?
Simple setup.
Strong connection security.
Fast network connection and stability
Strong connection security.
Fast network connection and stability
What do you dislike about the product?
Sometimes requires minor adjustments based on the network environment
What problems is the product solving and how is that benefiting you?
OpenVPN Access Server solves several key problems, which have been beneficial for my use:
Secure Remote Access: It provides a secure VPN connection, allowing access to a private network from anywhere, which is essential for remote work. This benefits me by ensuring that my connection is safe, even when accessing sensitive information from outside the office.
Ease of Management: The centralized management console makes it easy to monitor and control access to the network, which reduces the complexity of handling multiple connections. This has made managing my VPN setup much more efficient.
Scalability: OpenVPN Access Server allows easy scaling, whether for a small team or large organization, providing flexibility for different sizes of operations. This is useful if I need to expand network access for additional users in the future.
High Performance: With its ability to handle a large number of concurrent users without compromising performance, OpenVPN ensures that remote connections remain fast and stable, which is crucial for maintaining productivity.
Secure Remote Access: It provides a secure VPN connection, allowing access to a private network from anywhere, which is essential for remote work. This benefits me by ensuring that my connection is safe, even when accessing sensitive information from outside the office.
Ease of Management: The centralized management console makes it easy to monitor and control access to the network, which reduces the complexity of handling multiple connections. This has made managing my VPN setup much more efficient.
Scalability: OpenVPN Access Server allows easy scaling, whether for a small team or large organization, providing flexibility for different sizes of operations. This is useful if I need to expand network access for additional users in the future.
High Performance: With its ability to handle a large number of concurrent users without compromising performance, OpenVPN ensures that remote connections remain fast and stable, which is crucial for maintaining productivity.
We had a good experience using OpenVPN and it meets our requirements.
What do you like best about the product?
Ease of Use, Ease of implementation, Frequency of use
What do you dislike about the product?
There is nothing specific regarding its use.
What problems is the product solving and how is that benefiting you?
We needed a secured VPN connection to our infra in Cloud
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