My company deals with eight clients who use Sophos UTM. My company's clients mainly use Sophos UTM for protection against threats and for other purposes like content filtering, web filtering, and VPNs.
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Sophos UTM
What do you like best about the product?
I like best dashboard and create a firewall rule.
What do you dislike about the product?
The log viewer is the worst specification. it is so complicated and I can't find what I'm looking for
What problems is the product solving and how is that benefiting you?
i can configure my network, firewall rule. Thanks to VPN, I can include users in the local network.
With great functionalities like content filtering and web filtering, the tool needs to improve its scalability
What is our primary use case?
What is most valuable?
The most valuable features of the solution are application filtering and web filtering.
What needs improvement?
Sophos UTM needs to streamline the VPN configuration. It also needs to fix the concerns related to the solution's Port Address Translation (PAT) rule.
In the future, I want Sophos UTM to provide users with sandboxing features.
The scalability of the product is an area with certain shortcomings where improvements are required. Sophos should give some flexibility to users, especially when you run low on things like memory and storage.
The support team's turnaround time is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Sophos UTM since 2018. My company has a partnership with Sophos UTM.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a five out of ten.
With Sophos UTM, I have noticed that you cannot upgrade the physical devices, meaning you cannot change the memory or the hardware. If you want an upgrade, then you have to go to select the next model or a bigger model offered by Sophos.
One of my company's clients uses the tool in an environment consisting of 20 people, while another client uses the tool in an environment consisting of 20,000 people.
How are customer service and support?
Whenever my company contacts the support team of Sophos, we get really good support.
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience with Fortinet FortiGate, Check Point, and Cisco ASA. My company uses different products depending on the preferences of our customers.
How was the initial setup?
The product's initial setup phase was relatively easy. I rate the product's initial setup phase a six out of ten.
The solution is deployed on an on-premises model.
The solution can be deployed in three days, depending on the size of an organization. If it's a small company, you can finish the deployment process in a day, but if it's a big company with a lot of requirements, it could even take a week to do the full deployment. The product's initial deployment takes a few hours, but the customization to be carried out to suit an organization's structure takes time, and it depends on how big the company is and what customizations the customer wants in terms of modules.
What's my experience with pricing, setup cost, and licensing?
Sophos UTM is a reasonably priced product.
I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive.
What other advice do I have?
Sophos UTM is a good tool, especially for SMBs. Sophos UTM has a lot of features that enterprise-sized businesses ask for, but they don't really work very well. For SMBs, the product's features are very good. The setup phase of Sophos UTM can be carried out quickly. In Sophos UTM, it is easy to troubleshoot.
I rate the overall tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
A modesty powerful firewall solution
What do you like best about the product?
Many features for endpoint and network security
What do you dislike about the product?
The support isn't the greatest
Troubleshooting is difficult as some basic parameters operations are invisible in the troubleshooting GUI sections
Troubleshooting is difficult as some basic parameters operations are invisible in the troubleshooting GUI sections
What problems is the product solving and how is that benefiting you?
Securing user end points, network and internal systems
My experience
What do you like best about the product?
I think that the best quality is the support
What do you dislike about the product?
In my opinion, it is a bit too much expensive
What problems is the product solving and how is that benefiting you?
Virus scanning. Good protection.
Antivirus
What do you like best about the product?
The virus database is constantly updated
What do you dislike about the product?
You have to run it for use, it does not start automatically.
What problems is the product solving and how is that benefiting you?
For schools. It has a good virus database.
Recommendations to others considering the product:
Good product
Sophos
What do you like best about the product?
A great and useful tool that allows us to deploy sophos to machines as well as manage our corporate devices helping keep devices up to date and malware free.
What do you dislike about the product?
Nothing yet, it serves it purpose at my work environment and is beneficial to the company. I would like a weekly report on devices.
What problems is the product solving and how is that benefiting you?
It’s allows us to deploy agents to laptops, mobiles and desktops. It notifys the IT Team when a device has malware.
Recommendations to others considering the product:
N/A
Sophos
What do you like best about the product?
It pretty much blocked mostly everything. It was pretty inexpensive software compared to what my company is using now.
What do you dislike about the product?
It blocked almost everything. Even company related sites. It was also pain to uninstall this software as well.
What problems is the product solving and how is that benefiting you?
Anti-virus software suite.
Helpful for email filtering
What do you like best about the product?
We like that it filters out spam emails and emails from people that we do not know.
What do you dislike about the product?
Do not like that sometimes I don't get emails fro multiple days that would've been helpful to get earlier.
What problems is the product solving and how is that benefiting you?
Spam/many emails
Sophos UTM is a strong and reliable network protection device
What do you like best about the product?
Honnestly Sophos UTM offers a super strong level of protection all around the network and it's a super reliable and low-maintenance devie. We work with Sophos product for about 10 years now and we are always very impressed on how reliable they are, but also very effective to protect our medium sized business. We also use several other products from Sophos, such as Endpoint and Server advanced protection and they are integrate with the UTM. The Sophos "eco system" is as user-friendly as Apple products, but at an entreprise level. I must also mention that while business security devices and application are NOT cheap, Sophos offers some VERY competitive price point and if you combine several products/services, they are always avaible to offer a kind of "group deal".
What do you dislike about the product?
It's sometime a bit hard to get technical support from Sophos. They are a very great company, but sometime when I have some very in-depth questions, I feel like it's hard to get clear answers. But otherwise nothing to complaint about Sophos!
What problems is the product solving and how is that benefiting you?
Well, this answer is very easy to answer! Sophos UTM provides the required and even more level of protection any size business absolutely need. It's not even optional to get this type of device in any business, it's mandatory.
Recommendations to others considering the product:
Sophos is supposed to release a completely new generation of appliances in 2018, so after trying it out we will see if Sophos is still in the right direction or if we will choose another appliance manufacturer.
Sophos - does it work?
What do you like best about the product?
From a security point of view, i do believe its one of the best in the market. It offers a secure way to encrypt your data and provide an audit way needed many times.
What do you dislike about the product?
Under certain situations, Sophos simply will not crypt the disk. For example, some bad sectors or even some other 'SW' bug makes some issues and we could think everything is encrypted and its not!
What problems is the product solving and how is that benefiting you?
Security, Information Confidentiality and Auditability. Many of these goals are not implemented to have financial benefits but there are many other ways to get the value out of the tool.
Recommendations to others considering the product:
Ensure you have all policies defined and do some periodic audits.
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