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Reviews from AWS customer

16 AWS reviews

External reviews

94 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Trang P.

Sophos UTM

  • July 10, 2017
  • Review provided by G2

What do you like best about the product?
Full protection small company network, strong security and make a wifi for guest separately.
What do you dislike about the product?
Best software, I like it, there is no any comment.
What problems is the product solving and how is that benefiting you?
Free cost for home. Full protection small company network and home, make a guest network separately. Protect and monitoing the web access log.


    Information Technology and Services

Greatest Firewall/UTM Product I Have Ever Used

  • March 29, 2017
  • Review provided by G2

What do you like best about the product?
Simplicity. Interface is superb and the ability to quickly configure advanced routing, static routes, DNS, DHCP relays using object-based configurations just makes the unit so easy to use. I don't have time to work through Cisco router CLI, this Sophos UTM does the job of a router and more with the time to configured about 1/3 of the time required for other vendors. The logs are extremely clear to read through and identify issues if reported by end users. And let me not forget that the Up2Date firmware process is so easy, when you have to do firmware updates on other appliance types you immediately miss the convenience.
What do you dislike about the product?
POP3 Scanning requires Accounts, although it does scan POP3 messages, it is unclear how to configure it properly from the beginning. A bit too much research required to get POP3 scanning running smoothly
What problems is the product solving and how is that benefiting you?
Improved Performance for End-Users across the board. Simplified Security policies by Network, User, User Group, Time-Based Policy, Granular Categorisation and recategorisation.
Recommendations to others considering the product:
If you want to be able to deploy and managed reliable and secure appliance, the Sophos UTM running UTM9.x is the right choice. The ability to centrally manage and monitor all appliances from a Sophos UTM manager with no addiitonal licensing is invaluable. The TotalProtect(FullGuard) license/subscription includes warranty for the hardware, and the High Availability is extremely effective and easy to support.


    Phoenixict

We stop using this product, after put it on production for 2 weeks

  • March 17, 2017
  • Review from a verified AWS customer

The IPS feature seem not working, and after we config ssl vpn on it according to the manual. the whole office cannot access to all infrastructure instances.

We try to roll-back the configuration that we have back-up, things still not work.

So we have to remove it.

Response:

Hi Phoenixict,

We are committed to helping you have a great user experience. We can help you configure IPS and SSL VPN, as well as walk you through how to perform a rollback. Please send us email at aws.marketplace@sophos.com and we will coordinate a time to help you.

Thanks Sophos.


    Information Technology and Services

Sophos UTM Review

  • September 20, 2016
  • Review provided by G2

What do you like best about the product?
The setup was smooth and easy, the GUI is simple and has all the features and tools you need. Sophos's key points are the excellent security and threat management which is essential for any company.
What do you dislike about the product?
Can't really say anything negative about this product other than the price is a bit too high.
What problems is the product solving and how is that benefiting you?
This solution has secured and protected our business for over 2 years now. Very easy to manage, requires little training to get familiar. Would buy it again.
Recommendations to others considering the product:
I would definitely recommend you check out this solution for your business. Setup is easier than Sonicwall and Cisco, and managing Sophos is simply a breeze. Do yourself a favor and go check their website.


    secgeek

OK to poor depending on what capabilities you are looking for

  • August 22, 2016
  • Review from a verified AWS customer

The product has lots of issues which are not apparent if you only going to use it in a non-demanding environment and might also not be apparent in the actual appliance version. In the AWS environment though it needs lots of work which Sophos doesn't seem eager to do anytime soon in fact in some forums it looks like it has taken Sophos over 5 years to implement some changes. I had high hopes for the product when I first started using it but as I have used more and more it seems that Sophos management is not willing to pay attention to the details nor is willing to fully test the product before declaring it ready for production.

Response:
Reply from Byron Watson at Sophos 08/24/2016

Hi secgeek,

Thanks for the feedback. We’d love to chat with you to understand where we can improve, and if we can help you out. Our UTM with support for Auto Scaling may be a better fit for your environment, as it offers more integration with AWS. Your feedback is very important to us, as is the feedback of all of our customers. Would you please reach out to us at aws.marketplace@sophos.com. Look forward to hearing from you.

Sincerely,

Byron Watson, Sophos SA


    Information Technology and Services

Solid, Feature Rich, Reliable product!

  • August 10, 2016
  • Review provided by G2

What do you like best about the product?
The user interface is simple, the controls logical... these things are just bullet proof!
What do you dislike about the product?
The next generation (XG firewalls) really mangle the UI, making it much less user friendly... Sticking with UTM for now!
What problems is the product solving and how is that benefiting you?
UTM protects my business network and keeps me informed of its health and status. it blocks serious threats in real time!
Recommendations to others considering the product:
Stick with UTM over the XG for now...


    Electrical/Electronic Manufacturing

Leader in firewall

  • August 01, 2016
  • Review provided by G2

What do you like best about the product?
The visibility that this software platform provides is top of line. Data are displayed in real time without any delays and that is great.
What do you dislike about the product?
The wireless protection aspect of the software needs improvement as I have seen people can penetrate that part.
What problems is the product solving and how is that benefiting you?
We used it as a rial for our firewall in the beginning and then moved on to another platform because that platformm was cheaper however this platform was better but a little pricey.
Recommendations to others considering the product:
If you can afford it, then please use this software. over any other software.


    clinux

Piece of Junk

  • July 15, 2016
  • Review from a verified AWS customer

Not an easy deployment and pretty much ZERO support. My company would have made the investment in Sophos if they could adequately support their offering. But i guess Sophos isn't interested in that!

Response:
Reply from Rich Vorwaller at Sophos 08/24/2016

Hi clinux,

We are definitely interested in supporting you on AWS, or at least hearing how we can improve our products for you and other customers. Please email us at aws.marketplace@sophos.com. We can set up a time to discuss your experience, determine a way to resolve your issues, and answer any questions you may have.

Thanks,

Rich Vorwaller, Senior PM


    Luis P.

Is a robust and easy to use administrative plataform to our network

  • June 17, 2016
  • Review provided by G2

What do you like best about the product?
The easy interface and the multiples features , no matter whats device we use; stations, mobile, all network and data are safe from threats, regardless of where tour users work. Only a small training of few hours are enough to get started in its basic configuration.
What do you dislike about the product?
Honestly, the price compared to similar solutions is high, in the same way the access point devices have high prices despite its technical characteristics.
What problems is the product solving and how is that benefiting you?
Our UTM resolved is a very good way to our network management and protection of our emails plataform. Also allowed a simpler administration of broadband connections and our remote locations and office.
Recommendations to others considering the product:
Your must make a very thorough assessment of your needs, infrastructure and number of computers and users. It is not convenient to use the Sophos UTM in his maximum hardware requirement


    Jeremy

External ELB and TLS Does Not Work - Support is a Joke

  • September 01, 2015
  • Review from a verified AWS customer

I want to give this product a good review but cannot. Setup was relatively easy but if you require external AWS ELB (Elastic Load Balancing) AND TLS (i.e. no TLS termination) then this product does not appear to work.

But more than the TLS issue, after a week of going back and forth with email based Sophos support that don't appear to read or understand English AND don't call when they say they will call - I have given up.

Prompt and accurate support is important for any product that will be supporting your production systems and from my experience, Sophos has failed miserably in this area.