We have a lot of services that we develop and deploy onto the cloud. We use different cloud providers like AWS and Microsoft Azure. We use Trend Vision for storage services. The product is deployed in one location, but multiple teams use it.
External reviews
External reviews are not included in the AWS star rating for the product.
Bonne solution complète de sécurité cloud
Trend Micro Hybrid Cloud Security prend en charge notre base d'utilisateurs sur diverses plateformes.
Provides excellent documentation and enables organizations to optimize configurations
What is our primary use case?
How has it helped my organization?
Most of the services that we had before were running on-premise. One of the main advantages we saw in the product was that we didn't have to take care of the hardware. That's why we were shifting to the cloud. The tool has saved us a lot of resources, like hardware costs and the personnel required to take care of all the hardware. It also saves us a lot of time.
What is most valuable?
The storage and computing features are valuable. We have a lot of video files stored on the cloud provider. We need to do a lot of uploads and downloads from these files. We also need to do a lot of transcoding.
What needs improvement?
The dashboard should be a bit easier to use. We need to search around a bit for certain configurations. The dashboard should be a bit more intuitive.
For how long have I used the solution?
I have been using the solution for about two years.
What do I think about the stability of the solution?
The tool has been pretty stable so far.
What do I think about the scalability of the solution?
Four teams in our organization use the solution. Overall, 20 to 25 people are using the solution. The solution requires maintenance once a month. The tool is scalable. We had some use cases where we needed to scale up some components. It worked pretty well. My organization is planning to expand the use of the product.
How was the initial setup?
I was a part of the teams involved in deploying the solution in our company. The initial deployment was pretty straightforward. We faced a couple of issues, but they were resolved quickly, and we could get it up and running pretty quickly.
What about the implementation team?
Somebody from Trend Vision was involved during the initial phases of the initial setup. Later, when we were integrating more components, we did it in-house. We mainly followed the documentation that was available to deploy the product. We also looked into certain tutorials step by step when some things were not working according to our environment. Sometimes, we just used trial and error methods to get it up and running. We also looked for solutions in forums.
Which other solutions did I evaluate?
We evaluated other software, but Trend Vision One - Cloud Security was the most fitting according to our requirements. We were using AWS and Microsoft Azure and needed a setup for our storage and computing services. The integration that Trend Vision One - Cloud Security provided fits the best for our specific use cases.
What other advice do I have?
At the moment, we do not use Trend Vision One - Cloud Security to protect a multi-cloud environment, but we are looking into it. It is on our agenda to implement it next. The information we require from the tool is currently being provided and accessible. We are not using Trend Vision One - Cloud Security.
All the configurations we need to look at are accessible to us. It is pretty important for us that we are able to look into everything we deployed and see what's running and how much is being used. We can see all the information that's required. We do certain optimizations, but we're not very deep into the complexity to see how to optimize everything.
We use AWS services separately. Currently, we don't have it integrated into Trend Vision One - Cloud Security. We do some optimizations using the tool, and it decreases costs for certain use cases. However, another group is responsible for looking into the total cost.
Trend Vision One - Cloud Security provides pretty good visibility into our cloud architecture. However, we're not deep into security. The tool has helped us see certain things that could be optimized or configured better. It might not be misconfiguration. There are some configurations that work and can be optimized to work better and reduce costs.
At the moment, we only use the product for the cloud infrastructure because we want to migrate all of our on-premise data onto the cloud. Trend VIsion approaches us like a customer. When we start using the security aspect, it might help us with better integrations with other cloud platforms. We also have a cloud solution from VMware, but it's currently running on-premise. Having integrations with other solutions would be pretty good.
Trend Vision One - Cloud Security is the first solution that we used. I know the pricing only for the services I'm responsible for, but I'm not aware of the total cost within our company. Other teams in my organization have contacted the support team. The solution is scalable and works pretty well for our current use cases.
The tool works pretty well for most integrations. It also has good documentation. People wanting to use the product must read the documentation and look at each use case. It would be a good way to get started with the solution.
Overall, I rate the solution a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
A well-designed solution with a straightforward implementation that can be used for endpoint security
What is our primary use case?
We use Trend Vision One - Cloud Security mostly for endpoint security. There are more things that we're going to get into, but we mostly use it right now for endpoint security.
How has it helped my organization?
Trend Vision One - Cloud Security addressed our organization's pain points related to cost and things related to it. The nicest experience with Trend Vision One - Cloud Security is that I haven't had any real issues, and it's doing its job effectively. People can access things as they want, and productivity is not impacted. Security and productivity are sometimes inversely related. If you have more security and authentication, you put employees through more steps, sometimes affecting their ability to do their jobs. I haven't had that concern with Trend Vision One - Cloud Security.
What is most valuable?
I really like Trend Vision One - Cloud Security's dashboard. I think dashboards, in general, have become standard. What I like about the solution's dashboard is that it provides you with a lot of detailed information. You can easily work through it to determine whatever the issue is. I really like the solution's dashboards with its colors and icons. I am busy, and I have a lot of systems to worry about.
I appreciate systems that bring me the information clearly so that I can quickly figure out what's going on and address it. The way it's set up, where you can create rules and priorities of how the user should be treated, is fairly easy. It's centralized and more simple. It has a lot of drop-down menus that make it easier to navigate. Those are the things I appreciate the most about Trend Vision One - Cloud Security.
What needs improvement?
Trend Vision One - Cloud Security should address threats automatically without having user input. The solution should be more intuitive and do its job well because we don't want it to impact users who are not malicious.
For how long have I used the solution?
I have been using Trend Vision One - Cloud Security for about 18 months.
What do I think about the stability of the solution?
Trend Vision One - Cloud Security One is a stable solution.
What do I think about the scalability of the solution?
Trend Vision One - Cloud Security is a scalable solution. A few 1,000 users are using it in our organization.
How are customer service and support?
I normally do web searches before I go to technical support because I feel I can figure it out. You generally want somebody a little more knowledgeable than you are to assist you with technical support. You usually don't have frontline engineers taking phone calls. However, you at least feel like they have enough information to provide value or guidance on a particular issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were previously using Microsoft Defender. We had to eventually stop using it because it was not working well. It was creating redundancies and other issues and slowing things down.
How was the initial setup?
The initial setup is more straightforward than complicated. It went fairly well. We had a couple of hiccups, but it was nothing major.
What about the implementation team?
We implemented the solution through an in-house staff. The solution is deployed across the organization. We have two co-located locations.
What was our ROI?
We have seen a return on investment with Trend Vision One - Cloud Security. I haven't had major issues like downtime or malicious attacks that caused the company hours of productivity. With Trend Vision One - Cloud Security, we haven't had any data breaches or data seizures. After the solution's implementation, I haven't had productivity issues. The solution is doing its job and preventing worst-case scenarios.
What's my experience with pricing, setup cost, and licensing?
With everything I deal with, Trend Vision One - Cloud Security's pricing is somewhere in the middle. The general price was a concern, but it was more about finding the right solution for us. The pricing of most of the solutions I looked at was fairly competitive with each other. So, at the end of the day, price wasn't the biggest factor.
What other advice do I have?
We wanted a solution that would fully integrate with our existing systems and not necessarily replace existing ones while ensuring that everything worked together. Although almost every solution promises universal compatibility, more often than not, it's a gigantic misnomer, and a lot of solutions don't talk to each other correctly. Solutions don't integrate correctly, and they create other additional problems. The more general answer is finding a solution to protect the organization better as the number of devices expands exponentially.
We're hiring people. Everyone has at least three or four devices now and wants access to the cloud. It creates concern on my part. There are many entrance points, which is a huge deal, and they're able to productively use all their different devices successfully. In IT, you almost want to be invisible. We're almost like referees in sports. You only hear about us if something goes wrong. You don't really hear about us if everything runs smoothly.
So, I needed a solution that I could trust. Pricing wasn't a huge deal. I would consider Trend Vision a market leader, although it's hard to say because there are so many big and small companies. In my research process, I normally talk to folks in similar companies to figure out what solutions they've tried and what's working well. That way, it gives me more evidence because my credibility is based on a successful rollout and a successful implementation of a system.
If it doesn't go well, that makes it that much harder for me to do the next one. So, I do a ton of research. I compare solutions and talk to other IT people about their experiences with different solutions.
I have a multi-cloud environment, and we use Trend Vision One - Cloud Security to protect it. I like its ability to anticipate. Sometimes, hackers mess around and do different kinds of penetrations where they're trying to attack the network. It's like a precursor to an actual attack, which Trend Vision One - Cloud Security is able to detect. So, you get an extra layer of protection that gives you a heads-up when somebody's probing your system.
The solution warns you about people out there who are looking to penetrate your system and get access to your data even though they haven't sent anything malicious yet. Any kind of automation where the system is learning and addressing things up front without assistance from an IT person is very, very helpful. It just creates another layer of security that makes my job easier and makes me feel safer.
I have days where I'm concentrating on other things, and I have to take a vacation every once in a while. I don't want things to go off the rails when I am not around. So, it's nice to have systems in place that are doing that job and making sure that the system is protected.
The details in the data are very helpful. They put threats in the context of a global basis to inform us of similar threats seen elsewhere. For example, a giant casino corporation, MGM, was hacked by a ransomware attack. That taught me that you can have the greatest system in the world, but it doesn't really matter. If something like the MGM attack happens to us, I'll get all kinds of emails from my management.
They would ask me if we are protected, and it would spike their interest for a second. However, they would calm down within a week and get on with something else. I can assure them that we have procedures in place that wouldn't allow somebody to call up and somehow get admin passwords reset.
It's always helpful to be able to go back to them and say that I feel confident in the system that we have to protect us from such attacks, and it's working well. Our management is worried about productivity and sales, and they want to know that I'm confident everything is good.
I use Trend Vision One - Cloud Security, and it provides protection for all cloud workloads. We considered it with every kind of potential system, like an A la carte or a more robust system containing the A la carte parts. I like a security product that would address all the different issues.
There are things related to programming that I haven't even addressed yet. In general, it's a nice, robust system. There's no fear of integration because it's one system. I know the back end has been correctly configured, and it will work well because it's all the same engineers and the same company.
It is always more helpful to have a more robust solution because you don't have to go back and deal with additions, which can have an impact on productivity, and that's not good.
I found the solution's visibility very robust. I really feel like there's more to explore. The solution's visibility, detail, and advice on how to address it have been good. With some systems like Microsoft, you have to go in and follow the instructions, similar to building a piece of furniture for IKEA. Trend Vision One - Cloud Security seems a little better than that. It's a little easier to navigate the solution.
Like Microsoft, Trend Vision One - Cloud Security has a facility where you can go somewhere to get advice or feedback if you have an issue or a question. I haven't had too much trouble navigating the system successfully. That tells me it's built intelligently, keeping the end user in mind.
The solution's full visibility has been very helpful in producing reports, producing data related to compliance, and also just being compliant in general. In order to be able to report or know whether we're being compliant, you need that visibility and data. Compliance, in general, has a long way to go, and I know there are companies trying to deal with that. Compliance, in general, is important.
We have some state-federal things we have to worry about. I try to follow the guidelines that different organizations come up with because they're thoughtful. They put a bunch of engineers in a room and try to devise how things should work. Having a platform with good visibility and the ability to get that information quickly is very helpful.
The full visibility and control of our cloud environments affect our ability to resolve complexity in those environments because it breaks it down. It's able to do some analysis on its own and give you some insight into addressing it. That makes the issue less complex and easier to address.
The solution has done a pretty good job of controlling costs on AWS. I think it has additional value to that. The solution has saved us tens of thousands of dollars on AWS costs per month.
Trend Vision One - Cloud Security gives us insights into the cloud security posture and the entire cloud architecture. I find it to be a more user-friendly and easier way to get the information I need and monitor the things I need successfully.
The solution protects all data, whether on-premises or in the cloud. That's part of the reason we went with it because you can use it on-prem and cloud. Some solutions are only cloud, and I don't know of any solutions that are just on-prem. I've been with the company for three and a half years. We were a lot of on-prem when I started, but we've migrated a lot. Some of the solutions I looked at did not have that ability, which was a must-have.
I looked at a bunch of different solutions before choosing Trend Vision One - Cloud Security. Our biggest issue was we needed a solution that would do on-prem and cloud, and such solutions were few. If Amazon, Google, or Microsoft have a solution, that makes it easier for me to sell to management because those are companies they've worked with for decades. I would talk to people and ask them what they're using and how they feel about it.
I also ask them about a solution's customer service and follow-up. Technology salespeople always present their solution as the one that will solve all your problems. I do a ton of research on the front end because once I sign my name and start implementing something, it better work well. I look at a lot of third-party analysis and testing. I also look at the websites, but mostly, technology overpromises and under-delivers. So, it's important to get feedback from people who are using it successfully.
Whenever I roll out new technology, especially something of this size and scope, I always make sure that I give myself room and time to do things in case there are issues. In general, over the last 20 years, solutions have improved on their implementation. The engineers are doing a much better job of talking to customers, taking feedback, and creating systems that could be implemented in a more straightforward manner. A lot of progress has been made in the implementation part, and Trend Vision One - Cloud Security is a good example.
There's an ongoing interaction with Trend Vision One - Cloud Security because it's a monitoring solution. There have been updates, but we haven't faced any downtime or similar issues.
Three of us are admins officially. I handle the bulk of the solution. The person who did the implementation is also an admin, and we have another person on my team. I wanted to ensure that no matter the circumstances, we would have somebody who felt comfortable using the solution successfully.
Trend Vision approaches our business like a partnership, creating solutions that make sense for my particular company. Trend Vision demonstrates that partnership through their product's usability, quality, thoughtfulness, and design. Trend Vision understands that there are companies like mine that are on-prem plus cloud.
They try to position themselves for particular markets by having a solution that deals with the needs of companies like ours. They have a product that is broad in its appeal and works well enough for different company sizes.
Trend Vision One - Cloud Security is a well-designed solution. The solution has been successful over the time we've had it implemented, and its implementation was straightforward.
I advise users to talk to people like me who have implemented the solution. The best place to get an answer about the solution's features is from somebody who's using it. If you're looking at a solution, ask somebody using it about their level of satisfaction and what the solution's real-world implementation was like.
Testimonials are great, but the company will only use the good ones. So, do a lot of homework on the front end and pick your products wisely because your reputation is on the line every time.
Overall, I rate Trend Vision One - Cloud Security an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Provides good compliance frameworks, but the visualization features need improvement
What is our primary use case?
We use Trend Vision One - Cloud Security in demo capabilities for features like endpoint detection response, monitoring, and cloud storage. Our company uses products like Jira, Confluence, and Slack. Trend Vision integration allows us to scan data and code for application security.
The product's main use case is detecting and alerting suspicious activity. We haven't fully rolled it over. We are still in the evaluation stage, looking for a vendor that offers one encompassing solution primarily for the on-cloud environment. We might use Trend Vision as a primary tool as it has better integration features than previously used EDR and network monitoring tools.
How has it helped my organization?
We already have existing EDR products. However, Trend Vision One - Cloud Security provides one encompassing tool that seamlessly integrates all the security functionalities. It is the biggest use case we are concerned with, as we find integrating multiple security products complicated in terms of monitoring accounts.
What is most valuable?
Trend Vision One - Cloud Security offers good compliance frameworks by default. It is a major feature for us being a high trust company. It has the best EDR functionality for cloud and typical endpoints. We can enjoy the usage of seamless EDR for cloud products and online storage without a need for integration with other compliance solutions like Slack and Jira.
What needs improvement?
Trend Vision One - Cloud Security could improve connections with different types of authentication and user groups concerning cloud services. There should be better visualization for architecture with graphical features.
For how long have I used the solution?
I have been using Trend Vision One - Cloud Security for two months.
What do I think about the stability of the solution?
I have been impressed with the product's stability. I am happy to find a solution with all the essential features we require in one tool. It helps our security team. They don't have to worry about various things, especially new areas in fields, specifically for on-cloud environments that we otherwise had a bit tougher time finding consistent monitoring.
What do I think about the scalability of the solution?
Trend Vision One - Cloud Security has 12-13 users in our security and DevSecOps teams. I haven't encountered any issues with scalability for adding or removing devices.
Which solution did I use previously and why did I switch?
We are using CrowdStrike and SentinelOne.
Compared with Trend Vision One - Cloud Security, SentinelOne works well, focusing on EDR functions specifically. However, Trend Vision offers all the essential security options, including container security. It helps us leverage Kubernetes deployments and containers. Additionally, its cloud file storage features benefit us as data is extremely important for our company being a healthcare niche. It works like a pro in that category for us.
How was the initial setup?
They provide automated updates for the product's maintenance.
What about the implementation team?
Our infrastructure team implemented the product.
What other advice do I have?
We first saw Trend Vision One - Cloud Security on Amazon Web Service Marketplace while looking for security solutions. From my experience using it in a demo capacity, it has a pretty good documentation section. I can find any resource easily.
I have set up virtual networks on the cloud for the demo and conducted the test. The product gives us full visibility and control over the cloud environment. Its automated reporting features make the frequent audit processes easier and faster for our company instead of occupying a huge team of executives for several days.
As we work with cloud products, having visualization and control capacity is crucial. Here, the product helps us save unnecessary charges due to poor monitoring of applications on the EC2 server. With more visualization, it becomes easier to look at the bigger picture.
The insights are not completely visible, but it gives enough oversight by monitoring the environment and sending alerts. With a good defensive team, we can protect the architecture from attacks using this tool.
I don't have enough experience with it to determine the level of accuracy in terms of alerting and finding bypasses for attacks. I will develop more confidence in its ability after experiencing different attacks and incidents. I am not discrediting the tool at all. However, trust is developed with time and familiarity with the product over time for many users. I can say CrowdStrike and SentinelOne are good EDR solutions as I have a bit more experience working with them than Trend Vision One - Cloud Security. I advise new users to focus on the product's basic features first and then dive into a few more advanced and unique features.
Based on my time working with Trend Vision One - Cloud Security, I rate it a seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Helps organizations understand their environment better, but it doesn't show violations for specific compliances
What is our primary use case?
My organization uses Trend Vision One - Cloud Security and to get information based on business-critical applications running on the cloud environment. We get information on workload security, vulnerabilities, or third-party package issues. We also focus on configuration management changes that are suspicious.
Four teams in our organization use the tool across multiple regions. Since my team is an information security team, we have visibility into all the different teams and how they use it. We support the teams with alerts and issues. If an alert comes up, someone from my team will respond. If we need more information, we work with the team impacted because of the alert to understand the issue and do the remediation with them.
How has it helped my organization?
We implemented Trend Vision One - Cloud Security to enhance our security and visibility into different cloud networks, especially on AWS. We deal with different environments, storage, and S3 buckets. We wanted to ensure we have full visibility of file-based threats, network threats, and any misconfigurations we may have when a new environment is being spun out.
We can detect crypto mining easily, see what's going on, and block it. Lastly, we use the tool to focus on compliance because we need to stay compliant. The tool really helps drive our compliance information and deliver requirements to auditors and other regulatory organizations that need necessary information from us.
The biggest jump has been on the compliance side. We actively see the vulnerabilities, the third-party package issues, misconfigurations, and network threats. The solution is helping us get the information and do the remediation to achieve compliance. We do SOC 2 and PCI. We are able to drive our vulnerability management program well.
What is most valuable?
Trend Vision One - Cloud Security helps us take proactive actions on network threats and cloud misconfiguration. These are the two pain points that we are trying to solve. The product helps us understand our environment better.
What needs improvement?
They should provide a way for users to see violations for specific compliance. Suppose I focus on SOC 2 or PCI compliance. If I see an alert that tells me the exact details of the control for the compliance I'm violating, I can prioritize the remediation of the issue and ensure that the systems are compliant. I'll be able to provide evidence to the auditors accordingly.
For how long have I used the solution?
I have been using the solution for a year and a few months.
What do I think about the stability of the solution?
The solution is pretty robust. It beat out other competitors we were looking at in the market. We feel comfortable and happy that Trend Vision can meet all our business use cases.
What do I think about the scalability of the solution?
About 70 to 75 people are using the product in our organization. The product is scalable. That is why we are rolling out more environments into it and looking to add more non-AWS cloud providers like GCP. We are testing GCP with Trend Vision.
How are customer service and support?
The technical support has been good so far. Right now, our issues are about ensuring we understand the system because it's just been a year and a few months. We are rolling out new things and onboarding new environments. The support has been good. We have had no issues.
Which solution did I use previously and why did I switch?
We used Sumo Logic, but it wasn't as robust as Trend Vision One - Cloud Security. Sumo Logic didn't have enough visibility for us to understand the compliance gaps in our cloud environment. It was a manual process. Somebody had to read through all the information to provide that.
How was the initial setup?
The product is currently deployed on AWS, and we are also rolling it on GCP. My team and the infrastructure team were involved in the deployment of the solution. The initial deployment was pretty much straightforward. We did the testing with the Trend Vision team and the internal teams to ensure it meets our needs.
Once we felt comfortable, we slowly did the beta testing in one environment and looked at different reports and results. The internal team learned how to use the platform to the best. Then, we slowly rolled it out into different environments. From start to finish, the entire process was about two months.
What about the implementation team?
A Trend Vision team of two to three people helped us with the onboarding. When there's an update, we get information on the new release from Trend Vision. Someone from my team does the testing to ensure that nothing breaks down if we push the update. Once we feel comfortable, we push the changes. Usually, there's a small amount of downtime to ensure everything is working.
Which other solutions did I evaluate?
We looked into a few other tools to see how they can help us and whether they meet our current use case. Trend Vision One - Cloud Security was the one that came up on top. We sought information from all the vendors on areas like detection and response, compliance, and remediation. In remediation, we saw what elements Trend Vision was reporting on and how much information we had to make a judgment and act upon it. Trend Vision's platform did a great job in helping us break down the different silos, understand the visibility of threats, and secure our business-critical applications.
What other advice do I have?
We have recently started onboarding some elements on GCP. We are using Trend Vision One - Cloud Security on both AWS and GCP. It is an initial use case to test and see how we can ramp up in GCP. It's an ongoing journey.
Trend Vision One - Cloud Security provides context to the data it provides to us. The alerts that come up have full information. It really helps us understand the issue, whether it is a false positive, known behavior, or an issue we need to resolve. Accordingly, our team can make the judgment.
We do not use Trend Vision One - Cloud Security. It is something that we are planning on using as we expand our cloud environment. We'll need to see what applications are being run. It can help us in resource planning and add more visibility to our cloud environment.
The solution has helped us reduce costs on AWS. Cloud misconfigurations help us understand where to save on the provisioning account. When we spin up the environment and see unnecessary resources, we can definitely cut back on them. It really helps us understand our cost. We can work with the infrastructure team to provide the reporting so they can make the adjustments accordingly. The tool has helped us save 50,000 to 60,000 per month.
Trend Vision One - Cloud Security gives us insights not only into the cloud security posture but also into the entire cloud architecture to a certain extent. We are slowly rolling Trend Vision One - Cloud Security into different areas. As we onboard new systems and applications, we get more and more visibility. Our initial use case focused on the cloud applications and ensuring they run as they should.
As we see more use cases popping up, we're able to onboard new things on Trend Vision One - Cloud Security and deploy them. We have better visibility. In another six to ten months, we will see a lot more improvement in how we handle security issues and how much more useful Trend Vision One - Cloud Security is for us. We want to ensure that all our resources, network, storage, and pipelines for source codes are secure. The more things we do, the better it will be for us. It's a lot to take on right now, so we are slowly rolling it out.
The product is only for the cloud. We are a customer of the solution. We didn't think about being a partner. It was never a thought that we came across. The tool is value-driven. If my organization is on the cloud and I need insight and visibility, Trend Vision would give us a good return on investment. It really helps me drive the conversation with my internal team and the senior leadership. We can show them how there has been a huge culture shift in how we respond to different security issues after deploying the solution.
There's a lot we can do with Trend Vision. We haven't fully reached the product’s true potential. As we're making that journey with Trend Vision, we are doing more and more things and learning more about the product and different areas we can utilize. In the next six to ten months, we see our use cases improving from seven and a half out of ten to almost an eight and a half to nine.
Anybody evaluating the solution should consider how the tool would enable the developers or the infrastructure team, how they would automate security and compliance checks, and how they plan to use Trend Vision for auto-remediation issues. It will really help drive a lot of business use cases. It will help the new customer understand how Trend Vision helps with the key use cases we see daily and how to ensure that the infrastructure stays compliant. We consistently show compliance, and our cloud security doesn't go down.
Overall, I rate the product a seven and a half out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Easy to deploy, and detection rate for malware is beyond that of any other solution
What is our primary use case?
We are mostly using it for cloud workload security, that is endpoint and workload security.
How has it helped my organization?
Recently, it has helped in reducing costs. When we go through AWS Marketplace, it's a great benefit. It has saved us between $1,000 and $3,000 per month.
What is most valuable?
The most valuable features are intrusion prevention and anti-malware capabilities.
We use Trend Vision One - Cloud Security to protect multi-cloud and hybrid cloud environments, and it's better than Microsoft Defender for Cloud, which I also work with. When we consider the monitoring part for L1 and L2, it is quite easy. We see alerts for events with suspicious activities being triggered as soon as they are executed or hit the servers or endpoints. And for L1, it enables us to take immediate action by contacting our customers. It's quite responsive and immediate.
We can pull 5,000 events or logs from the Trend Vision One - Cloud Security console. Often, when a customer has some kind of event, there is no delay with the logs. It's possible to share the data with the customer, whatever they're looking for. Recently, there were some issues for one of our customers and they wanted to check the firewall logs. We were able to send them to the customer.
It also gives us full visibility and control over cloud environments. In addition, there is protection for all data, whether on-premises or in the cloud. It's quite smooth. It's something that is in the background, and it doesn't impact our customers.
What needs improvement?
It is a recently launched product, and they need to consider the pricing.
There are also some loopholes because it's a new product that they have recently migrated to the cloud. We do see some issues with the policies we have assigned when it comes to a particular account. There are some issues with system support, such as a particular server kernel version that is not supported. When we contact them, they share it with their developers, and they are able to sort it out, but not that quickly. It takes research and investigation.
For how long have I used the solution?
We have been working with Trend Vision for about eight years.
How are customer service and support?
Trend Vision support stands behind us and we are able to solve most issues. In the beginning, there were some issues and we got in touch with their support, and they were quite helpful with whatever complications we came across.
They approach the relationship with us like a partnership.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had an on-premises security manager, but we feel that Trend Vision One - Cloud Security is the best option on the market. It is easy to deploy, and the detection rate for malware is beyond that of any other antivirus solution. And the greatest feature is the intrusion prevention. They are able to release tools that overcome vulnerabilities when patches have not even been released by the vendors.
Apart from that, the application control, which is a new module, allows Trend Vision One - Cloud Security to communicate with the XDR, and that is also a very good feature. Although we don't have that much experience with the XDR, that seems to be a better feature because it gives us a complete overview of exactly what is happening.
How was the initial setup?
I am the Trend Vision subject matter lead for our organization, so I'm involved with deployment from scratch. I do the deployment and work with the customer.
The initial setup is quite easy for me, but I have been in the field for a long time. I can usually complete it in a day. It depends on the customer because some of their servers may be production servers, and it depends on their availability. But at my end, I'm ready within 24 hours, creating policies, folders, et cetera.
I generally do it alone, and that's enough manpower. The initial step is that we need to get details from the customer regarding what kind of solution they want, what kinds of servers and how many servers they have.
The solution does not require any maintenance.
What's my experience with pricing, setup cost, and licensing?
The price could be lower. That is a bit of a consideration.
Maintenance and support are included.
Which other solutions did I evaluate?
We evaluated Sentinel, Defender, and CrowdStrike. I have been using Trend Vision for many years, so that is usually what I choose. It is more convenient for me. I would not say that other products are not good, but Trend Micro's detection rate, anti-malware capabilities, and intrusion prevention are the best parts.
What other advice do I have?
We have multiple accounts, one for each customer, so we keep them separate. There are no issues regarding the data or issues that have been reported and that have to be sorted out.
So far, it has been quite easy for us. We haven't seen any issues or restrictions. We haven't seen any leaks of data. All seems to be good.
With my understanding and the comparisons I have made, when it comes to security nowadays, it's more than a question of money. Customers are more concerned about security, and they are ready to spend more money on security. Most of our customers are slowly moving to Trend Micro.
Thank you!
erified purchase review from AWS Marketplace
We are satisfied , the vendor support was professional and the product itself was a huge
step forward to our business.
Solution parfaite de sécurité cloud !
1. Visibilité autour de l'environnement cloud
2. Gestion de la conformité
3. Évaluation des vulnérabilités dans le cloud
4. C'est une solution tout-en-un; nous n'avons pas besoin d'utiliser plusieurs solutions, ce qui m'a donné un meilleur retour sur investissement et une meilleure gestion.