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Reviews from AWS customer

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348 reviews
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External reviews are not included in the AWS star rating for the product.


    Gabriel G.

The best Support and configuration tools

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
From all the Backup sollutions that i tryed or searched, Nakivo was the best all around software in the market. Good prices, outstanding support, easy and secure configurations, and a very intuitive plataform. Easy choice for me
What do you dislike about the product?
Until now, no dislikes to report. Just waiting until the release of the Proxmox Backup.
What problems is the product solving and how is that benefiting you?
Centralizing all the backups in one plataform


    reviewer2523066

Good backup and recovery capabilities with an easy setup

  • August 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Nakivo to back up our VPS servers and NAS devices. The UI and features are quite satisfactory, and there are several expansion possibilities. We liked the new MSP feature, which gives users specific access to specific machines.

NAKIVO runs on a Linux server that requires low resources, so it gives us the option to expand our services and maintain the backup infrastructure to our budget.

It provides very good support that responds immediately when we need help or instructions.

It also provides an easy-to-use UI for setting it up.

How has it helped my organization?

NAKIVO gives us the security to retain valuable data backups and recover them in case of emergency.

What is most valuable?

It provides our customers with a backup option in case they accidentally delete something or restore their applications to previous versions if something needs to be restored.

It also gives us the option to provide our customers with backup infrastructure as a service based on the MSP feature that NAKIVO has.

NAKIVO runs on a Linux server that requires low resources, so it gives us the option to expand our services and maintain the backup infrastructure to our budget.

What needs improvement?

There are features that we would like to be integrated such as the ability to exclude directories, the creation of an image for bare metal restore as well as the creation of Plesk integration to use NAKIVO as a Plesk backup tool. The last one is very important and will make the solution stand out among similar products. It's a feature that Acronis already has, and it makes it very easy for admins or customers to restore their files, emails, and databases directly from inside the Plesk panel very fast.

For how long have I used the solution?

I've used the solution for about a year.

What do I think about the stability of the solution?

The solution is a steady product. That said, in some cases, you may need help from their support.

What do I think about the scalability of the solution?

Scalability is fast, with some room for improvement.

How are customer service and support?

NAKIVO support is one of the best that we have worked with.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Comet, however, we made the change due to its pricing change, which made the old solution very expensive for a hosted solution.

How was the initial setup?

The setup was very easy. We were following NAKIVO's documentation.

What about the implementation team?

We set NAKIVO up from our end, and it was very easy.

What's my experience with pricing, setup cost, and licensing?

It's very well priced based on the features and the services that it provides.

Which other solutions did I evaluate?

We also checked Comet, Acronis, and Veeam.


    Luis Cedrick Pérez Espinoza

Granular backups, good customization, and very reliable

  • August 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

I have deployed the solution in the data center environment, managing both virtual machines and physical servers. Local backups have been implemented, and tasks that were previously done manually are now automated, increasing the productivity of the IT team, as they can focus on other tasks while the tool handles the backups.

Additionally, the solution has been configured for database backups, which used to be a major headache for database administrators, especially when databases were damaged. Now, with both full and incremental backups, the response time for data recovery has been significantly reduced. The experience has been excellent.

How has it helped my organization?

Nakivo enables the automation of tasks within the organization, addressing issues related to forgetting such a critical task as data protection and mitigating the risk of data loss due to human error.

Additionally, it provides a centralized environment for managing backups, ensuring constant monitoring and validation of both backups and storage usage, all just a click away.

It is an investment that every institution that understands the value of every bit of data within the organization should make. Nakivo is an excellent option to consider.

What is most valuable?

The most notable feature of the solution is its ability to perform granular backups, allowing complete customization of what we want to back up.

The ability to define and back up even individual critical files according to our specified schedule is highly valued.

Additionally, its capability to back up virtual machines is noteworthy, but its ability to verify the bootability of these backups is especially practical.

Previously, it was often necessary to restore servers without knowing if the backup would work. Now, we simply verify if the backup is up-to-date and proceed with the restoration.

What needs improvement?

NAKIVO should broaden its horizons in terms of compatibility and integration with other tools. For instance, it would be beneficial to test its integration with other virtual environments like Proxmox, as I have not yet had the opportunity to conduct the necessary tests for this new proposal from NAKIVO.

Additionally, integrating the tool with ERP systems and monitoring tools is essential. Lastly, I would suggest putting more effort into making the user interface more intuitive to enhance the backup management experience.

For how long have I used the solution?

I have been working with the solution for nearly a year, from design to implementation, and I am truly impressed by how comprehensive the tool is. It even features functionalities found in the most well-known backup solutions but at a more affordable price.

What do I think about the stability of the solution?

It is a very stable and reliable solution. At least so far, I haven't encountered any errors in the backup tasks.

What do I think about the scalability of the solution?

It is a solution that can support growth, whether it is geographical expansion or an increase in the amount of data to be managed. You just need to keep in mind some licensing considerations.

Which solution did I use previously and why did I switch?

I've used solutions from other providers before. However, the main reason for switching to NAKIVO was the cost-effectiveness of the solution and the extensive software benefits it offers.

How was the initial setup?

It is a solution where both deployment and future growth are easy to manage, so this aspect does not have to become a headache for administrators.

What about the implementation team?

The implementation was carried out by an internal team.

What's my experience with pricing, setup cost, and licensing?

Thoroughly assess your needs before purchasing the solution. Depending on how your data center operates, you will need to determine whether the licensing should be based on workload or socket.

It’s also crucial to ensure that your network provides the necessary conditions and speeds to enable fast and efficient backups.

Which other solutions did I evaluate?

Yes, solutions like Veeam Backup have been evaluated.

What other advice do I have?

Don’t be deterred by the competitive pricing of this solution; it is highly effective and functional.

If you prefer not to take a blind risk, you can request a 15-day demo by simply filling out a form on the manufacturer's website.


    Manufacturing

Nakivo Backup & Replication : a great find

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
Nakivo Backup & Replication presents itself as a highly accessible, solid, and easy-to-manage solution for all types of environments : virtual, physical, and cloud. It has a very streamlined and simple interface, with more than acceptable performance, making it ideal for businesses of any size.
What do you dislike about the product?
I found practically no negative aspects; eventually, there was some hardware-level incompatibility with the image built for direct virtualization, which was resolved when we installed the product on a virtual machine with Linux.
What problems is the product solving and how is that benefiting you?
The system perfectly met our infrastructure's backup needs: it is easy to operate and offers technical advantages such as having its own CBT technology.


    Darko C.

Mostly painless onboarding.. so far it is a great product@

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
We love the flexibility of the product and it being so feature rich it rivals much more expensive solutions out there.
What do you dislike about the product?
So far, we didn't find any real downsides to using this product.
What problems is the product solving and how is that benefiting you?
Primarily provides a cost-effective way to create a BDR solution for businesses where downtime is really costly. Virtualization capabilities are a real boon to it.


    Gambling & Casinos

Affordable Backup Solution that is Flexible and Reliable

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
- More affordable than other solutions
- Offers flexibility of subscription-based payment per workload or perpetual licensing per socket
- Seems to be working more reliably than Synology's Active Backup for Business for backing up our Hyper-V clusters.
- Support and Implementation team is knowledgeable, easy to work with, and flexible.
- Can be run standalone on Windows, Linux, Mac, or NAS solutions such as Synology.
- Has many of the same features that bigger solutions provide such as data deduplication, rotating backups, immutability, SQL server backups, bare-metal and VM backups, encryption, etc.
What do you dislike about the product?
- Can be confusing to use or set up at first. That is where the support and implementation team can help.
- None others that I have found so far.
What problems is the product solving and how is that benefiting you?
We needed an affordable and reliable backup solution that could give us many of the same features as some of the big-name brands but was more affordable. This product exceeded all of our expectations.


    Stephane A.

Nakivo a great back up solution

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful about Nakivo is that the solution is easy to use and it was easy to implement the customer support is always avaialble with the 24/7 support and we use on a weekly basis for our backups, it has numerous feature depending on the edition you have and it integrates easily.
What do you dislike about the product?
Till the moment I did not find any downsize to the solution the their team is always helpful and the solution works just fine.
What problems is the product solving and how is that benefiting you?
They are going to provide native proxmox backup soon which is great


    Freddy C.

it's great!.

  • July 28, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about NAKIVO Backup & Replication is its user-friendly interface, which makes it easy to navigate and manage backups. Additionally, its robust performance and comprehensive features, such as fast backups, efficient data recovery, and advanced reporting, meet all my expectations and provide a reliable
What do you dislike about the product?
I have no complaints about the solution.
What problems is the product solving and how is that benefiting you?
Greater speed in performing backups


    Dave J.

Nakivo Backup Works!

  • July 25, 2024
  • Review provided by G2

What do you like best about the product?
The setup was easy. I actually set everything up and got it running and then received a demo with an engineer. He offered a couple of changes, but it was pretty well all set up. I like the interface. I like the backup copy jobs can be automatically triggered by the local backups. It just works. Customer support has been great as well when I have run into anything.
What do you dislike about the product?
I had to stop the trial. Could not get the offsite backups to work for my bigger servers. The small stuff worked fine, but large amounts of data did not work. The jobs kept dying, days into the job. Like one was 20 days.
What problems is the product solving and how is that benefiting you?
Making sure that I have reliable backups onsite and in the cloud.


    Luis Cedrick P.

Nakivo: A Solution for Everyone

  • July 25, 2024
  • Review provided by G2

What do you like best about the product?
Nakivo is a fast and efficient backup tool, but what I find most noteworthy is its granular backup capability, allowing for the backup of individual files
What do you dislike about the product?
Many people believe that due to its excellent price, it doesn't deliver on all the promised features. They couldn't be more wrong. It's an excellent solution.
What problems is the product solving and how is that benefiting you?
The easy deployment and the range of features it offers at an excellent price make it the perfect solution for us.