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Reviews from AWS customer

1 AWS reviews
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348 reviews
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5-star reviews ( Show all reviews )

    Chris Blekos

Flexible, improves resiliency, and has excellent customer service

  • June 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product to back up our entire ESXi server data center as well as our physical servers and CIFS folders across ten branches. We also use it to back up our Office 365 data.

In addition, we use Nakivo to replicate our VMs in our disaster recovery continuously, as well as to perform tests regularly for failover scenarios.

We also use it as a monitoring system for our infrastructure. If a VMServer has an outage, we get alerted by Nakivo by mail. Finally, Nakivo has helped us get a good picture of our backup strategy.

How has it helped my organization?

The solution helped us review and re-organize our backup and replication strategy. The main goal was to us become compliant with the 3-2-1-1 approach of backups and to be safe in a disaster scenario.

As a result, it improved reliability for our banking customers in terms of downtime and data safety by ensuring the backups were safe. It also modernized our infrastructure with the awesome anti-ransomware protection of backups.

We are also in a heavily regulated environment, and Nakivo is very impactful in that regard, as we can provide a solid backup strategy with security in place.

What is most valuable?

It's a great product and another weapon in our resiliency arsenal. It has saved us numerous times from power outages and server failure, and also it was a star at our BCP test for compliance purposes.

Also, It covers all of our server options (365, virtual, and physical), and also has backup targets for tape and Azure blob as well as a backup copy feature for local backup copies. It's the most important software for our 3-2-1-1 backup strategy.

Another feature is the anti-ransomware protection that works really well with the ZFS storage we have implemented.

What needs improvement?

It could improve in terms of monitoring systems more in-depth. For example, having an alert for power outages or if RAM is in critical condition. It would d be good to have a broader portfolio of integrations with other alerting options. This would be good for companies that have limited resources and want everything in a single pane of glass.

It could be a little bit faster in terms of backup and offer more reliable SQL server backups. Sometimes it wasn't as reliable.

It could support some older/legacy systems so that companies that need modernization can use Nakivo to migrate VMs. As an example, we had a legacy VMWare ESXi 4.1 server that we couldn't migrate using Nakivo.

For how long have I used the solution?

This is my fourth year now of using this solution.

What do I think about the stability of the solution?

It is very stable and resilient.

What do I think about the scalability of the solution?

It is scalable in terms of the backup strategy. You can have your backup on the local drive (encrypted), back up a copy to a DR, back up a copy to an external device, or back up copy on the cloud (Azure blob and Wasabi, etc). Also, it supports a tape backup.

You can deploy it on a Linux server, as an appliance, on Windows, and as a VM.

How are customer service and support?

Customer support is at an elite level. They always respond fast, and the solutions are on point. I couldn't be happier.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Veeam, and we decided to switch to Nakivo due to the easier interface and more straightforward approach.

How was the initial setup?

The setup process is very straightforward - especially the NAS appliance setup.

What about the implementation team?

We implemented the solution in-house as it is very easy to implement.

What was our ROI?

We have witnessed an ROI.

What's my experience with pricing, setup cost, and licensing?

The cost is pretty low considering our infrastructure, and the licensing includes VM Servers, physical servers, and Office 365.

Which other solutions did I evaluate?

We evaluated keeping Veeam or going to Nakivo. We chose Nakivo.


    Information Technology and Services

Cost-efficient and reliable backups

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
I like Nakivo because it is very robust, we have never had an issues were our backups or replication has failed due Nakivo. So as long as the servers are running and are accessible Nakivo does his job.
What do you dislike about the product?
Not a lot of support for physical Linux servers, sometimes you need the support to do backup VM but with no access to the host and that option is missing.
What problems is the product solving and how is that benefiting you?
Helps us with all the DR scenarios we are implementing were we need backup and replicas of the existing servers.
Recommendations to others considering the product:
Great product, support and team behind it.


    Carlos Mauricio H.

Awsome Program

  • April 08, 2020
  • Review provided by G2

What do you like best about the product?
Nakivo is a intuitive software,, faster and easly to use and backup vmware
What do you dislike about the product?
The program is good at this time,, i recomended incluide a mobile app to manage control panel
What problems is the product solving and how is that benefiting you?
Backup virtual machines with excelente price
Recommendations to others considering the product:
Excelente performance and speed to backup and restore


    Levente T.

Excellent value for money

  • January 27, 2020
  • Review provided by G2

What do you like best about the product?
The direct customer support is great. Many occasions got answers after hours. Product works as advertised. We are getting very good performance out of the system, and when we faced some misconfigurations , the support team was there to help us any time. Their support system is very transparent, integrated directly into the web interface. So far our tests only included vmware esxi vm backups and a few restores to test the system. There were no glitches with it. I particularly like that only the source is licensed, so we were able to roll out several off-site data backup locations to further protect the vital parts of our infrastructure.
What do you dislike about the product?
There is no problems with Nakivo so far. I have only a minor grievance, that is in our scenario, we are running a second hypervisor just for the vcsa service, and in order to back that up I need to make manual clones to the main hypervisor, because it was only licensed to the 2 processors in the main system. It would be nice if all versions would include domain integration, so the deployment would be more secure than a single user/password pair. I wouldn't mind some sort of a feature that the transponders would not have to be offline for scubbing, because in some of our datastores it takes well over a half a day.
What problems is the product solving and how is that benefiting you?
It is a quite easy-to-manage, turnkey solution for our backups. Complexity in our backup systems reduced greatly by investing in the Nakivo solution. And now that the reports come daily it is a lot safer and more efficient to keep an eye on the backups.
Recommendations to others considering the product:
Add maybe support for domain integration to all services. Consider a different approach for integrity check and cleanup that doesn't completely disable the transponder (or make the backup queued so that they would execute when scrubbing is done)


    Michael M.

Nakivo is the bomb

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
easy to install, easy to use, inexpensive.It just does the job
What do you dislike about the product?
the support knowledge base is a bit slim
What problems is the product solving and how is that benefiting you?
It's one of our backup and replications systems for our VMware infrastucture. It provides both local backups/replications but also replication to our out of state warm site
Recommendations to others considering the product:
Sign up for the free trial and see if it works in your environment


    Tiago S.

Nakivo + Raspeberry PI + External HDD

  • August 23, 2019
  • Review provided by G2

What do you like best about the product?
Nakivo Backup and Replication for it self has already very important software features that I give high-value importance such as the storage encryption and the large data accessibility on various type of file systems shares like CIFS,NFS, AFP and last but not least ZFS, but adding this software to the high range potentiality of a raspberry pi creates a easily configured device that can actually be portable to test in many network infrastructures. The external storage scale-ability is one of the strongest points in this method of backup application.
What do you dislike about the product?
The Software for itself has no Cons, the only downside is the raspeberry bandwidth limit on USB speed.
What problems is the product solving and how is that benefiting you?
Backup our file server with the extra layer security due to ransomeware protection that Nakivo offers when you install it on raspberry.
Recommendations to others considering the product:
Just try it out and see if it fits your needs.


    Erno R.

Reliable and fast backups

  • June 19, 2019
  • Review provided by G2

What do you like best about the product?
Very fast backups + built in deduplication saves storage space. Very reliable, we've never had any failed backups with Nakivo. Support team is very responsive and competent and they always checks if ticket has been resolved.
What do you dislike about the product?
Bit pricey, but still very well worth it's price tags. Good products do have their price for an reason.
What problems is the product solving and how is that benefiting you?
Backup reliability (we switched from competing product which we had too many problems with). Nakivo has been working very reliably and it's restore speed is very impressive, especially with FlashVM boot.
Recommendations to others considering the product:
Absolutely worth trying. Easy to install and if you have eg. Qnap NAS, you can install Nakivo directly to NAS and offload some resources from VMWare to NAS.


    Transportation/Trucking/Railroad

Nakivo deployed on Synology

  • June 19, 2019
  • Review provided by G2

What do you like best about the product?
Nakivo deployed on Synology is a great storage + data protection solution, have being using it for quite a long time and am more than satisfied with speed and lightness of resources. Additionally Site Recovery goes embedded into the product making it all-in-one solution really easy and convenient to run. That helped me to create personal DR plan and always be prepared to disaster recovery.
What do you dislike about the product?
Nothing to mention so far. Software works according to our expectations.
What problems is the product solving and how is that benefiting you?
VM backup, replication, failover, backup to the cloud, backup copy, backup size reduction, screenshot verification and site recovery.


    Pedro M.

Software backup safe and easy use

  • May 27, 2019
  • Review provided by G2

What do you like best about the product?

facility to make copies and replicas of virtual machines
What do you dislike about the product?

in principle there is nothing that disgusts me of the software because it fulfills all my expectations
What problems is the product solving and how is that benefiting you?

Responsiveness: thanks to the saved copies, we can have all systems fully operational in a short period of time. This translates into a higher level of efficiency, which will enable us to restore information and services effectively.


    Computer & Network Security

Super backup solution for HyperV

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
The simplicity and fonctionnality to install and manage the system. The speed of restoring file or vm is very good. ANd finaly the price is very competitive.
What do you dislike about the product?
I don't find any problem for the moment, but the calendar dashboard view is not available in the Essentials Pro, it needs the Enterprise version which I found a basic option available in most of the backup solutions
What problems is the product solving and how is that benefiting you?
we were able to set up a secure backup solution between different sites in a very simple and efficient way.