The primary use case for the solution is as a perimeter protection firewall, which includes functionalities such as VPN, web control, and traffic inspection. It is used in various customer environments, providing comprehensive security management and network protection.

Sophos Cloud UTM 9 (Auto Scaling PAYG)
Sophos | 9.720Linux/Unix, Other 9.720 - 64-bit Amazon Machine Image (AMI)
External reviews
External reviews are not included in the AWS star rating for the product.
Enhances security by providing intuitive firewall policy settings
What is our primary use case?
What is most valuable?
The platform's most valuable features include the integrated multifactor authentication (OTP) for VPNs, which enhances security, and the flexible and intuitive firewall policy settings that simplify management.
What needs improvement?
Enhancing the user interface to achieve the same level of flexibility as the older UTM interface could improve the product. The current XG interface needs to be more consistent during configuration.
For how long have I used the solution?
I have been using Sophos UTM for 15 years.
What do I think about the stability of the solution?
The solution is stable. I rate it a ten for stability.
What do I think about the scalability of the solution?
The solution is highly scalable, especially with VM offerings, though it can be pricey. I rate scalability as eight or nine.
How are customer service and support?
The customer service and support for Sophos UTM have been exceptional. The developer community is also valuable, offering substantial support and insights.
Which solution did I use previously and why did I switch?
I previously used solutions like FireGuard and WatchGuard but switched to Sophos for its comprehensive features and superior user interface.
How was the initial setup?
The initial setup for basic functions is very straightforward and can be completed in less than an hour. However, advanced configurations can become challenging.
What about the implementation team?
Our in-house team manages the deployment. We seek help from third-party MSPs with expertise in complex configurations.
What's my experience with pricing, setup cost, and licensing?
The product pricing and licensing are higher, but they offer good value for the features and stability provided.
Which other solutions did I evaluate?
I evaluated other options including Fortinet FortiGate, but found Sophos to be more suited to our needs at the time due to its ease of use and robust feature set.
What other advice do I have?
The platform requires regular monitoring. Overall, I rate it a ten.
Protects endpoint equipment and offers protection against any infiltration in the network
What is our primary use case?
We use Sophos UTM for our organization's network security.
What is most valuable?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What needs improvement?
The technical support team’s response time could be improved.
For how long have I used the solution?
I have been using Sophos UTM since 2018.
What do I think about the stability of the solution?
I rate the solution ten out of ten for stability.
What do I think about the scalability of the solution?
We use the solution daily in our organization.
I rate the solution ten out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used Kaspersky. I switched to Sophos UTM because of the features that it is offering.
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup ten out of ten.
What about the implementation team?
The solution's deployment took a week for the first time because our organization is big and has over 300 endpoint equipment. It takes a few hours to do the renewals now. We deployed Sophos UTM from the Active Directory. Three people were involved when we deployed the solution for the first time.
What's my experience with pricing, setup cost, and licensing?
You cannot really say that the solution is expensive, given the protection it gives.
What other advice do I have?
Sophos UTM has improved our network's threat detection and response. It has been good so far because we don't have many attacks. We use the solution's web filtering feature for our organization's security. We use the firewall to protect our endpoint equipment and protect against any infiltration in our network. We also use the solution’s VPN feature.
Around one or two people are required for the solution’s maintenance. I would recommend the solution to other users because it has helped us. The solution's installation and deployment are seamless, and its protection is secure.
Overall, I rate the solution ten out of ten.
Which deployment model are you using for this solution?
Best secure way
Don't even know it's there
Solid Firewall/UTM Plattform
- Easy to troubleshoot
- Great logging
- Fast and responsive
- No need for CLI/Console access
- No more functional updates
Transparent solution that is easy to use
What is our primary use case?
It is used to protect the servers. It is a very transparent solution.
What is most valuable?
Sophos integrates seamlessly and we don't even feel it is running in the background.
What needs improvement?
I found just one instance of a virus on somebody's email, and Sophos cut it off immediately. Then the admin said, "Oh, this is a virus. That's a new one." They found out that I hadn't updated some virus information.
The virus updates will always depend on new viruses that are discovered. Maybe they can send a notification or a reminder for update time.
For how long have I used the solution?
We have been using Sophos UTM for two years.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
We have over 200 users in my company. We are planning on increasing the usage. We never faced any issue with scalability.
How are customer service and support?
We have local support and go through our company's tech support.
How was the initial setup?
The initial setup is straightforward. It was implemented within five minutes.
What about the implementation team?
The central admin team deployed the solution. There were around three to four members of the team.
What other advice do I have?
It is easy to install and transparent solution. I would recommend using the solution. I would rate it a ten out of ten.
Regular use of the software in my job in a European software company
It is one of the best in a wide range of products. Never disappointed and never a problem.
Sometimes you have to ask IT to unblock.
Lots of security to connect