We use the product for securing email systems, protecting websites, and safeguarding web-based applications and portals.
Barracuda CloudGen WAF for AWS - PAYG
Barracuda Networks | 12.0.0.007-20220901Linux/Unix, Other 9.0.1.007 - 64-bit Amazon Machine Image (AMI)
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Bang for your buck!
What do you like best about the product?
It's intuitive and allows API based management. If you go to the cloud and want a easy to deploy solution this is it!
What do you dislike about the product?
Initially the API left something out but they enhanced it as they when't forward to version 9
What problems is the product solving and how is that benefiting you?
It's a line of defence and part of disaster recovery plans.
SSL VPN
What do you like best about the product?
We love the SSL VPN on the Barracuda CloudGen Firewall. It very reliable and easy to use.
What do you dislike about the product?
N/A - I don't have anything negative to say...
What problems is the product solving and how is that benefiting you?
Allowing are remote users to connect up to us.
Rock solid hardware appliance that has protected us very well
What do you like best about the product?
Firewalls work well as an eco system so you can control multiple devices from a single control centre. It offers a single pane of glass interface. Spinning up a new firewall became quite easy. Customer support was very responsive. We have been using multiple CloudGen Firewalls for a while now and have found that they very easily adapted themselves to the change from a virtual CoVid world to our new Live/Hybrid event environment.
What do you dislike about the product?
The user GUI while very powerful is very clunky and not intuitive. Drastic changes in the workflow and operational mechanisms need to be done to make the learning curve much easier.
What problems is the product solving and how is that benefiting you?
we were able to manage failover scenarios from our multiple ISP solutions and customize them based on the source of the traffic.
Easy to install platform with valuable policy management features
What is our primary use case?
What needs improvement?
One significant area for improvement in Barracuda WAF-as-a-Service lies in its market positioning and pricing strategy. Additionally, it could operate in a local data center. This limitation hinders its adoption in regions with strict data regulations.
For how long have I used the solution?
We have been using Barracuda WAF-as-a-Service for three years.
What do I think about the stability of the solution?
I rate the platform’s stability an eight and a half out of ten.
What do I think about the scalability of the solution?
I rate the platform’s scalability an eight out of ten.
How are customer service and support?
The technical support services could be faster and more professional.
How was the initial setup?
Barracuda WAF-as-a-Service is easy to install and maintain. However, it is granular and might be complicated for multiple applications. The deployment time depends on the specific application and the complexity of the number of domains.
What's my experience with pricing, setup cost, and licensing?
The product is expensive but it offers flexible pricing. It could be affordable.
Which other solutions did I evaluate?
Barracuda utilizes Azure CDN instead of having its proprietary CDN, which may be considered a limitation when compared to competitors like Imperva's Incapsula. However, we decided to go for Barracuda for better pricing and the simplicity of basic functionality, especially for medium-sized clients who may prioritize these aspects over advanced features.
What other advice do I have?
Barracuda WAF-as-a-Service excels in threat detection and mitigation, with features including robust bot mitigation in combination with Microsoft CDN, and the effectiveness of its Advanced Threat Protection (ATP) service. It provides an ease of policy management.
I rate it a nine out of ten.
Very satisfied
What do you like best about the product?
Available onpremise and Cloud environments with centrale management from Control center.
It was 8 year one of the first with integration in Azure.
It was 8 year one of the first with integration in Azure.
What do you dislike about the product?
In the way that we use the firewall we have not found a dislike.
What problems is the product solving and how is that benefiting you?
Centrale solution for the hybrid environment
We have been working with the firewall for years
What do you like best about the product?
More than 8 years ago the task was to replace a shared infrastructure consisting of several firewalls and network accesses, some of which were simple devices without next-gen functions or modern ones such as ATP, botnet protection, etc. Since I had only just started the position, I was familiar with the entire structure and data streams completely unknown. Unfortunately, my predecessors didn't do a particularly good job in terms of documentation.
The observation mode made it easy to analyze the current data stream and plan initial optimizations and detect weak points and security gaps. This made it possible to build in parallel and switch directly. Afterwards, all deficiencies could be eliminated in small steps. Despite the many firmware updates with some architectural changes over the many years, the basic operation has not changed and updates were possible without support except once (an old configured network was not removed correctly). Changing the hardware was extremely easy, just import a backup of the old one, wire everything up and off we went. Otherwise, daily operations are very quiet and give me a lot of freedom for other tasks.
The observation mode made it easy to analyze the current data stream and plan initial optimizations and detect weak points and security gaps. This made it possible to build in parallel and switch directly. Afterwards, all deficiencies could be eliminated in small steps. Despite the many firmware updates with some architectural changes over the many years, the basic operation has not changed and updates were possible without support except once (an old configured network was not removed correctly). Changing the hardware was extremely easy, just import a backup of the old one, wire everything up and off we went. Otherwise, daily operations are very quiet and give me a lot of freedom for other tasks.
What do you dislike about the product?
The configuration software is only available for Windows. Some firewalls offer Wireguard support, which is still missing here, as this is the only solution available, especially for smaller third-party companies that we connect with.
What problems is the product solving and how is that benefiting you?
Except for a second firewall (for UCM), it is the only authenticator, access point, network protection and router we have. The configuration is logical and easy after a short training period. This creates more time for other activities.
A product that offers great bot protection feature with a need to improve its stability
What is our primary use case?
I use the solution in our company to protect our website.
How has it helped my organization?
The product has improved my organization due to the protection it offers to our company's website.
What is most valuable?
The product's bot protection feature is valuable for our company. I cannot comment on anything else in the product that is valuable to our company since all its other features are common. With the product, our company doesn't face any issues. Our company's website had a contact form. Normally, my company used to face issues with bots that filled out the form and sent a masked email address to our information mailbox, which was one of our concerns because we were not getting genuine inquiries from our forms, but after the implementation of the product, we were okay.
What needs improvement?
My company had faced some downtime or an outage twice with Barracuda WAF-as-a-Service due to backend problems. The stability of the product is an area of concern where improvements are required.
I don't know much about what additional features are required in the product's future releases since I think it has almost all users. One feature I want in the solution stems from the fact that there are almost 17 applications protected in our company with the help of Barracuda WAF-as-a-Service. If I need to block one IP address for all 17 applications together, it is not possible, and I need to block the IP address on each application separately, making it a time-consuming process. It would be great if the product allows users to block an IP address for all the applications in an environment in one go rather than having to block the IP address separately for each application.
For how long have I used the solution?
I have been using Barracuda WAF-as-a-Service for almost two years. My company is an end user of the solution.
What do I think about the stability of the solution?
My company had faced a downtime of four to five hours with the solution, after which we again faced a downtime of around three hours with the product because of the tool's backend issues. Stability-wise, I rate the solution a four out of ten.
What do I think about the scalability of the solution?
The product's scalability is fine since my company initially had ten licenses for the product, and we could scale up to twenty. Scalability-wise, I rate the solution a seven out of ten.
It doesn't matter how many users use the product in our company since the solution is mainly meant to protect our company's 17 applications.
How are customer service and support?
The solution's technical support is very good. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the initial setup phase a five on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process. The product's initial setup phase was not a nice process. As I was not an expert with the product during its setup phase, some time was required to ensure coordination between our company's website and product vendor.
The solution is deployed on the cloud.
The product's deployment process took almost three months to complete.
There is a need to deploy the DNS server addresses to Barracuda WAF-as-a-Service, and in each website, 301 and redirection should be configured, after which all the other policies are to be enabled manually for each application. In our company, we have 17 applications, and we need to manually enable the policies for each application separately.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price a five on a scale of one to ten, where one is low, and ten is high. There are no additional costs to be paid apart from the standard licensing fees attached to the solution.
Which other solutions did I evaluate?
Against Barracuda WAF-as-a-Service, I think my company had tried two products, one of which was Imperva, but I don't remember the name of the Other product. My company chose Barracuda WAF-as-a-Service over Imperva since the latter was too costly compared to the former solution.
What other advice do I have?
I don't know what to say about the product after seeing the solution have a downtime twice in a span of two months. I cannot recommend the product to others.
If I consider the solution's downtime, because of which it is not possible for the product to offer its features to support backend processes, I rate the overall product a six out of ten.
A Comprehensive Solution for Secure and Agile Networking
What do you like best about the product?
In the world of keeping things safe online, Barracuda Cloud-Native SASE is like a really bright idea. It helps companies protect their information in a super flexible and strong way. This system uses the internet to keep everything safe and connects different security tools to make sure devices can connect securely from anywhere. It's great because it's really strong at protecting and it's easy to handle. For businesses trying to figure out the online world, this could be a game-changer.
What do you dislike about the product?
It was a frustrating experience sometimes because of its constant connectivity issues and confusing settings. Also, for some It's overpriced for the limited features it offers.
What problems is the product solving and how is that benefiting you?
It is solving the problem of securing and connecting users, applications, and devices in the cloud era by providing a unified platform that delivers Firewall-as-a-Service, Secure SD-WAN, Zero Trust Network Access, and web security capabilities, which is benefiting me by providing me with a more secure and efficient way to access my applications and data from anywhere.
Good cloud base service in terms of security
What do you like best about the product?
It keeps our data super safe with its strong security. It's flexible and easy to use, thanks to the cloud-based design and user-friendly interface. We can trust it to protect our data, and it can grow with us as our needs increase. Plus, it works well with other Barracuda products. I really like it and recommend it! Customer support is also good in terms of FAR only, plus chatbot implemented on their web page aslo serve some of the issues.
What do you dislike about the product?
I felp sometime there mainteance or support team takes time, though they are quick with their responce but getting the solution form them on time is a issue
What problems is the product solving and how is that benefiting you?
Keeping the data safe!! Helping in terms of resolving the biggest issue
Barracuda CGFW
What do you like best about the product?
Ability to deploy CloudGen Firewalls in AWS, Azure and Google Cloud.
What do you dislike about the product?
There really are not any downsides to using the CGFW.
What problems is the product solving and how is that benefiting you?
As a MSP, you are easily able to deploy to client organizations and immediately provide network security.
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