That is only for reporting and dashboard, which is the purpose for which I'm mainly using SAP BusinessObjects Business Intelligence Platform.
SAP BusinessObjects 25 Concurrent (CSBL) and 10 Named Users - PREMIUM
Protiviti, Inc. | BI 2025 SP0 on Windows 2022 Jul 25Windows, Windows Server 2022 Base 2022 - 64-bit Amazon Machine Image (AMI)
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Enabling streamlined data visualization but facing complex setup challenges
What is our primary use case?
What is most valuable?
The most valuable function of SAP BusinessObjects Business Intelligence Platform is the universe, so customers can build their own reports without programming skills.
The main benefits that SAP solutions provide include saving time and visualizing data more easily.
Functional wise, I'm satisfied with interactive dashboards and visualizations from SAP. It's okay. It's also helpful with interactive dashboards.
What needs improvement?
The platform is totally separated; SAP BusinessObjects Business Intelligence Platform is not easy to integrate with third parties or inside the SAP environment.
The initial setup for SAP BusinessObjects Business Intelligence Platform is too complex from my perspective.
SAP can make SAP BusinessObjects Business Intelligence Platform better by simplifying the installation and configuration.
In the functionality part, it would be great to see some new functions, maybe some AI or something similar, but I'm not sure whether this should be done by such a reporting platform; perhaps other tools or technologies would be more suitable.
For how long have I used the solution?
I've been working with SAP BusinessObjects Business Intelligence Platform for ten years.
What do I think about the stability of the solution?
It's quite stable; I would rate it an eight or nine for stability.
What do I think about the scalability of the solution?
That's also good regarding scalability, the ability to scale and expand.
How are customer service and support?
I have experience with SAP technical support and have contacted them.
That's one thing I've complained quite a lot about, and recently I saw some improvement, but I would rate them a number five.
How would you rate customer service and support?
Neutral
Which other solutions did I evaluate?
We are evaluating some other alternatives, for example, open source software; that's my experience with competitors.
What other advice do I have?
The SAP BusinessObjects Business Intelligence Platform serves as a BI tool. I am not working with predictive analytics capabilities from SAP. I am an SAP real user, not a partner. I would rate this solution a 7 out of 10.
Which deployment model are you using for this solution?
Optimized calculation capabilities enhance decision making and reporting needs
What is our primary use case?
The usual use cases for my customers involve developing reports based upon the financial model from the SRM system as well as the finance and transactions system.
What is most valuable?
The most valuable features of SAP BusinessObjects Business Intelligence Platform that I have found are the table widget, SQL functions, calculations, scheduling part, and the server management, which I frequently use.
SAP BusinessObjects Business Intelligence Platform supports my decision making with its reporting tools greatly, especially from the Business Intelligence point of view, particularly in the financial module. The Business Intelligence tools lack any planning options, which is why the SAP SCC tool and SAP Analytics Cloud tool are essential for planning, but for calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
What needs improvement?
We need to speed up the performance of our tool because it is slower compared to the SAP Analytics Cloud tool. We need to improve the optimizing areas, and I frequently face these optimizing areas, but other than that, the visual, the UI, and everything else is good.
I believe they should optimize the pricing.
For how long have I used the solution?
I have been working with SAP BusinessObjects Business Intelligence Platform for more than four years.
What do I think about the scalability of the solution?
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
How are customer service and support?
I have communicated with the technical support of SAP BusinessObjects Business Intelligence Platform. My impression of the support is good so far. Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with. There have been some hierarchy confusions, but other than that, it is good, and I rate them 8.5.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use a different solution before SAP BusinessObjects Business Intelligence Platform for these use cases because SAP Analytics Cloud tool is not reliable enough for calculations based on business requirements. I have also used Power BI and have some experience with Tableau, but in comparison, SAP BusinessObjects Business Intelligence Platform is significantly ahead of all those tools.
How was the initial setup?
The initial setup of this tool was very easy, rating a ten. The deployment took me within 30 minutes.
What about the implementation team?
For the deployment process, I need to take a backup of all the reports using the Business Intelligence compression or archive files for all users, servers, access levels, and the auditing DB, taking all the files as a BCMBR file. Then, I can deploy or upgrade from the existing system to the latest version, or alternatively, create a new server node. Ensuring backups for updating and deployment is essential, and either installing or upgrading the existing system or creating a new node for deploying all updated latest features in the Business Intelligence system is an easy task.
For the deployment, I need two people: one from the basis and one from the technical side.
For maintenance, I have managed just one person for all user level access, server management, report side, and promotion side for the past four years based upon the system landscape. I have developed more than 130 reports in the Business Intelligence tools, so we typically need one person for maintenance, one for the basis side, one for technical tasks, and one for server-side maintenance, which totals to four to five people being more than enough for maintenance activities.
What was our ROI?
I have seen a return on investment so far in the form of saved time and resources.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
What other advice do I have?
I have installation experience with these solutions. I use SAP BusinessObjects Business Intelligence Platform, and I am a consultant for this tool.
The data analysis capability that I experience with SAP BusinessObjects Business Intelligence Platform is that we are using the table format widget frequently while rarely using other widgets such as charts and timeline charts. The most impressive aspect of the tool is the ability to perform all levels of complex calculations, date-level calculations, and operator-level calculations. This ability to handle calculations is a significant highlight when compared to other Business Intelligence tools from SAP.
SAP BusinessObjects Business Intelligence Platform integrates with AI for data analytics, which is promising. After the latest patch update, they've mentioned enhancements in the data analytics part, which has become more involved with AI, similar to what is found in SAP Analytics Cloud.
I have an average of about 150 users day to day for SAP BusinessObjects Business Intelligence Platform. I might have plans to increase the usage of this tool in the future in my company.
I rate this solution nine out of ten.
Which deployment model are you using for this solution?
Solution empowers self-service reporting and delivers comprehensive performance insights
What is our primary use case?
With the SAP BusinessObjects Business Intelligence Platform, we build financial reports such as P&L and income statements for financial reporting, and we also build dashboards for top management.
Through interacting with top management in our business, I have been able to meet their needs through ad-hoc reporting capabilities.
What is most valuable?
The platform has many drivers that I can use to connect to virtually all available databases, making it easy to integrate with Microsoft SQL Server, Oracle, and many others. With the cloud version, I can fetch data on-premises and to the cloud for analysis easily. It is so flexible that I can make choices for fetching data. For authentication in an SAP environment, I can choose to integrate with SAP logon for SSO or use AD authentication for convenience, along with the flexible integration options.
What needs improvement?
The integration of the cloud product needs improvement, as I have faced challenges fetching data from SuccessFactors, which isn't as seamless compared to on-premises solutions. I expect improvements over time, and SAP BusinessObjects Business Intelligence Platform is still superior compared to other reporting tools.
For how long have I used the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
How was the initial setup?
What was our ROI?
Which other solutions did I evaluate?
What other advice do I have?
Currently, the organization I work for, Dangote, has close to 9,000 users in an SAP environment. We utilize SAP for our ERP, CRM, and SuccessFactors, and we also implement Power BI to enhance reporting aesthetics for specific users.
I am currently using Microsoft products for analysis and Power BI fabrics while fetching data from SAP ERP, SAP HANA, and BW, but I have not necessarily had any AI-driven projects within BusinessObjects.
I work on both the cloud and on-premises versions of SAP BusinessObjects Business Intelligence Platform. While the cloud version isn't popular yet in this part of the world due to costs, some users still prefer the perpetual license of the on-premises version.
I rate SAP BusinessObjects Business Intelligence Platform an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Business intelligence tools have improved decision-making with reliable performance and competitive pricing
What is our primary use case?
I am not sure about how it supports my compliance and data governance requirements.
I am working as an IT manager.
What is most valuable?
It integrates well with BW and HANA, which demonstrates strong data integration capabilities.
The solution is reliable, which is the main feature for creating insightful reports.
It helps in decision-making, which impacts ROI, especially in terms of efficiency.
What needs improvement?
The solution is performing well, and I don't think any improvement is needed.
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
For how long have I used the solution?
I have been using the SAP BusinessObjects Business Intelligence Platform for six years.
How are customer service and support?
I am satisfied with the technical support provided by SAP.
I would rate their technical support as excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I am using SAP BusinessObjects Business Intelligence Platform exclusively.
What was our ROI?
It helps in decision-making, which impacts ROI, especially in terms of efficiency.
What's my experience with pricing, setup cost, and licensing?
The price is very competitive and reliable.
What other advice do I have?
Based on my experience, I would recommend SAP BusinessObjects Business Intelligence Platform to others.
The solution currently lacks AI capabilities.
I would rate SAP BusinessObjects Business Intelligence Platform eight out of ten.
Dashboarding and reporting become more efficient with robust analytics capabilities
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
How was the initial setup?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Which deployment model are you using for this solution?
Provides efficient data reporting while needing easier deployment and improved interface
What is our primary use case?
The situation is I'm working with a client who has a Citrix installation, which can be a bit unstable. I am a user as a developer for universes and reports, so I don't have any insight into the technical deployment of it. I'm not a systems engineer.
This is generally used for financial reporting.
Users tend to put everything into Excel, though I try to discourage this. The best feature about it for me, and for them, is the fact that you have a universe that is well made. This means you don't have those months that get assigned. You can just get to the point and get a report very quickly. Unfortunately, in some ways, it's a double-edged sword because it becomes more of a self-service ETL, even for the reporting team.
I have only ever used it because I've always been at the end user line, handling what I needed based on my sources, which was satisfactory.
What is most valuable?
Users tend to put everything into Excel, though I try to discourage this. The best feature about it for me, and for them, is the fact that you have a universe that is well made. This means you don't have those months that get assigned. You can just get to the point and get a report very quickly. Unfortunately, in some ways, it's a double-edged sword because it becomes more of a self-service ETL, even for the reporting team.
If you have a decent universe and you just want to quickly get something together, it's very usable. Compared to Click, you can drop those reports very quickly.
What needs improvement?
The foreground handling is disastrous. I tried moving a few columns, and that's not a task you want to do. I've worked with other tools, for example, Microsoft Power BI, which is visualization-wise very strong. The metrics layer is equivalent to the universe, nowhere near it.
For how long have I used the solution?
I have been using SAP BusinessObjects Business Intelligence Platform on and off for over 20 years.
What was my experience with deployment of the solution?
I have very little vision on deployment as I work in a business area. When they say a report isn't working, I fix it for them, but regarding deployment, I have very limited visibility.
What do I think about the stability of the solution?
SAP BusinessObjects Business Intelligence Platform seems to be slowly losing clients to competition. I don't know exactly why because people who use it seem to really appreciate it, especially those who have used its stability. I suspect it's something to do with the relationship that SAP has with the organization.
From what I've heard in conversations, when they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
What about the implementation team?
I don't know how much it costs to implement. That's my issue. I don't focus on that because I've always been at the front end of development. Implementation is always handled by system engineers and business reports.
Which other solutions did I evaluate?
I've worked with Microsoft Power BI, which is visualization-wise very strong. The metrics layer is equivalent to the universe, nowhere near it.
I have been doing the equivalent in Power BI using Copilot, which isn't a big deal.
What other advice do I have?
I have very little vision at my current client. I work in a business area where I fix reports when they aren't working. SAP BusinessObjects Business Intelligence Platform seems to be slowly losing clients to competition, though people who use it appreciate its stability. I suspect it's related to the relationship between SAP and organizations.
I have heard anecdotal evidence that the relationship with SAP is not easy. However, as a tool for reporting and getting a stable data platform, I still think it's very good.
On a scale of one to ten, I rate SAP BusinessObjects Business Intelligence Platform a seven.
Data Analytics Platform Enhanced
Visualization is better than other tools, offers good dashboard and analytics features but it is not easy to adapt to the product
What is our primary use case?
We primarily used it for BI reporting and analytics, preparing dashboards, reports, and everything related to data analysis.
What is most valuable?
Dashboard and analytics are good features. Visualization is better than other tools. First of all, visualization tools, productivity, and predictive forecasting are much more mature. The tool is fully compatible. Visualization is tremendous or various, colorful, or objects. So, as per my recommendation, visualization is a strong point.
Another thing is SAP is putting in the planning, or their features, so that it is very useful for each and every organization.
Ad hoc reporting is very good.
The workflow is easy to get with SAP. In terms of SAP, some other, in other domains, just like other than SAP tools, maybe some technical skills are required for the integration parts.
What needs improvement?
As per my opinion, because SAP is a very worldwide product or very useful product, I'm not talking about improvement, because I just think that SAP can focus on the pricing factor.
The cost of this product, so every company is not suitable to use it. Because of the very huge amount of integrations, every organization can not use it. So, it is a very costly product.
Secondly, from an educational point of view, So, it is not easy to adapt to each and every IT person because some, most, in India, most cities, such as Delhi, Bangalore, or Chennai, only metro support the educational platform for that.
So, just my suggestion is SAP should focus on every user; it should be easy to pick the product and, easy to carry, easy to use in every life. So, SAP must try to improve in this part.
For how long have I used the solution?
I have been using it for three to four years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. It is a pretty scalable product.
I would recommend it for enterprise level companies.
Which solution did I use previously and why did I switch?
We used various SAP products in my previous company, including SAP SuccessFactors, SAP BusinessObjects, and others. Currently, we use SuccessFactor and are moving towards the SAP HANA Cloud Platform.
How was the initial setup?
The initial setup is very simple. It's just functional. The installation part is very easy to use.
What about the implementation team?
Our vendor, Accenture, or PwC, and other valuable vendors support me. So, for most of the integration part, they are looking at it.
I just handle the front end or user support.
Which other solutions did I evaluate?
Comparing just for the price segment, it is very high, so that is why not each and every company uses SAP.
As a competitor for Power BI, it's easy to use. Power BI click or Tableau are use it more mature than SAP BI. Because SAP BI is basically properly guided, if fields are required. So, not each and every person can use this.
As per my suggestion, SAP should be easy to use, maybe easier than Power BI. An old user can pick up and adopt.
What other advice do I have?
It is a very good and reliable product from SAP's perspective, especially compared to other products. It offers a comprehensive set of BI reporting features, and SAP regularly improves the product. Before I left my previous company, they were transitioning to the SAC platform for analytics due to its capabilities in planning, predictive analytics, and forecasting.
Overall, I highly recommend this tool as it is very helpful and improves productivity.
I would rate the product a seven out of ten.
Which deployment model are you using for this solution?
Great for Financial Analysis
Offers a user-friendly interface and robust security measures
What is most valuable?
What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making process by automating data injection, eliminating manual preparation, and reducing associated costs. The user-friendly interface allows for quick analysis, while robust security ensures controlled access to sensitive information.
What needs improvement?
While SAP BusinessObjects BI Platform offers powerful reporting features, I believe there is room for improvement in providing more user-friendly and versatile reporting options. Currently, users might face limitations and complexities in developing specific use cases within SAP. Unlike other business intelligence tools such as Power BI, SAP could enhance flexibility, allowing users to seamlessly integrate data from various sources like CRM systems, providing a more dynamic and adaptable reporting environment for users.
What do I think about the stability of the solution?
In terms of stability, SAP BusinessObjects BI Platform has been good. It is a reliable solution, especially for injecting and integrating data from sources like SAP, Microsoft Azure, or AWS. The platform's partnerships with major systems like SAP and Oracle contribute to its overall stability.
What do I think about the scalability of the solution?
SAP BusinessObjects BI Platform is highly scalable. You can easily upgrade the account to accommodate your specific needs. The platform's cloud capabilities allow for seamless integration of advanced analytics like machine learning or AI. Currently, we have over 20 customers using it.
How was the initial setup?
Setting up SAP BusinessObjects BI Platform can vary in complexity depending on the customer's specific use case. For us, the process was generally straightforward. We identified the tables the customer wanted data from and extracted and injected the data accordingly. Visualization and analytics were then tailored to their specific needs. The deployment process, from development completion to implementation, involved collaboration with staff and followed a systematic approach.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for SAP BusinessObjects BI Platform can be significant due to its complexity. It is crucial for customers to carefully assess the value they expect to derive from the implementation. Start with a basic version before opting for more advanced options like SAP HANA to manage initial expenses wisely.
What other advice do I have?
My advice for new users is to consider SAP BusinessObjects BI Platform, especially if they're dealing with complex organizational structures. It is beneficial for centralizing data from various departments into a unified system, providing a robust solution for analysis and decision-making. Overall, I would rate it as a nine out of ten.