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Reviews from AWS customer

25 AWS reviews

External reviews

15 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Cyril R.

Extremely satisfied with N2WS

  • August 11, 2020
  • Review provided by G2

What do you like best about the product?
The ability to send backup directly to S3 to save money, with the new version 3.1, we don't even need to store snapshot, they are sent directly to S3.
What do you dislike about the product?
Sometimes we need to recreate the N2WS instance to upgrade the product, the operation is fast but as we are on a production environment, it's difficult to have time to upgrade the product between 2 backup.
What problems is the product solving and how is that benefiting you?
The possibility to recover any files directly from a snapshot without the need to recreate a volume. Then the capability too send backup to S3 with licecycle management is great, we send backup to S3 Standard, then S3 IA, and S3 Glacier.


    Tom D.

Swiss Army Knife of AWS backups

  • August 11, 2020
  • Review provided by G2

What do you like best about the product?
N2WS uses the excellent AWS snapshot technology as a foundation, but adds a lot of features that are not present in the native AWS Backup service.
What do you dislike about the product?
It can be seen as an advantage at the same time, in a sense that you control the software and where it runs, but it would be helpful if this were a SaaS service.
What problems is the product solving and how is that benefiting you?
As an MSP, we like the multi-tenancy. But it also adds support for cross account and cross region backups, application consistent backups, dry run restore tests and much more.


    Danny M.

Perfect fit

  • August 04, 2020
  • Review provided by G2

What do you like best about the product?
It's so simple to use, and have all of your backup information on a single dashboard.
It also gives me peace of mind while Installed in my own AWS environment.
Allow to save big money on unused resources that were just sitting there.
What do you dislike about the product?
been working with the product for the past 2.5 years and still completely satisfied with all aspects of using it.
What problems is the product solving and how is that benefiting you?
Cost saving initiatives, it really helped us clean the clutter and save a lot of money.
Organize our backups in a single platform with high viability and simple restore process.


    Construction

excellent cloud data backup and recovery software

  • July 30, 2020
  • Review provided by G2

What do you like best about the product?
Simple user friendly , cost effective best solution in the market
What do you dislike about the product?
Need attention on technical support and bug fix
What problems is the product solving and how is that benefiting you?
Data protection & reports helping us for audit
Recommendations to others considering the product:
Very simple and user friendly


    Insurance

N2WS is a great solution for backing up your AWS environment

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
It is the only AWS backup solution that intelligently uses AWS functionality instead of trying to graft cloud functionality onto a traditional backup software.

The new interface is clean and easy to use
What do you dislike about the product?
There have been a few problems with 3.0 that required multiple patches and upgrades but now they have it ironed out and working.

Support is only available via e-mail which makes it hard to troubleshoot the issue. The few times we have been able to get a Zoom meeting or a phone call have been much more effective.
What problems is the product solving and how is that benefiting you?
We are able to backup our environment as well as have a great DR system in place. It makes it a lot simpler.
We are now able to leverage different S3 tiering which has lowered costs


    AK-BST

The best cloud backup management system I've used yet

  • October 22, 2019
  • Review from a verified AWS customer

The great thing about this system is that it utilizes and integrates with so many of AWS's services. The ability to backup and manage resources outside of the account where CPM is deployed is extremely valuable to MSPs and tech companies who are spread out into multiple AWS accounts. Lastly, I love the fact that the development team is so active with updates and adding new functionality, it amazes me how often (and how many) new features appear within the interface on a regular basis.
I gave the product 5-stars because of it's reliability and the fact that they haven't let me down yet. I will say that anyone getting into this product should know that the support is only e-mail based, it's not like calling traditional Veeam support and getting an engineer on the phone. That being said, in extenuating circumstances, they have provided phone support but this is somewhat unusual, given their support model.
I would choose this product again and again.


    Very Satisfied Subscriber

Fantastic Service

  • March 19, 2019
  • Review from a verified AWS customer

Easy to use and exactly what I need. Also recently took advantage of the new S3 snapshot storage and it works great! Thank you!


    Silvia R.

Gives us flexible backup policies and schedules for AWS workloads

  • January 15, 2019
  • Review from a verified AWS customer

We use it for backup and recovery, to schedule the backups in the production environment in case of disaster.
How has it helped my organization?
The solution enables us to automate all the AWS workloads. Before, we had to make rules for every workload. Now we save time and are more relaxed.
What is most valuable?
* Easy one-click functionality
* Flexible backup policies and schedules for AWS workloads
What needs improvement?
Deployment is one area that could use improvement.
Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability to take the information out of the AWS cloud.
What do I think about the stability of the solution?
We are able to use the product in production environments without disruption. The backup and recovery times are better, even if we put stress on the environment.
What do I think about the scalability of the solution?
The scalability looks good. We have 12 VMs on the cloud, and the tool is helping us to improve backup and recovery times.
How was the initial setup?
In terms of the integration and configuration of this product in our AWS environment, it is an easy-to-use tool, easy to install, very intuitive, and saves time.
We have some DBs in the environment and it works well with them. We also have some VMs in deployment and the integration with them was easy, without any problems.
What's my experience with pricing, setup cost, and licensing?
It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs.
It was easy to find everything; the AWS Marketplace is very intuitive for anyone. We procured this solution via the Marketplace because of the facility of the portal, and to ensure full integration between the tool, the portal, etc. The process was very simple.
What other advice do I have?


    Fahd M.

A reliable backup solution that meets SLA standards

  • January 14, 2019
  • Review from a verified AWS customer

One of our clients in AWS needed a near-immediate recovery for all of their cloud. That's why we opted for N2WS Backup & Recovery, which recovers it in 30 seconds or sometimes even less.
How has it helped my organization?
One of our clients in AWS needed a backup solution that would enable them to have a reliable backups solution and that would meet or exceed their SLAs without causing a dent on internal resources. So after evaluating, they used N2WS.
What is most valuable?
The recovery time is fantastic and it's proven. Also, it lowers the cost by providing a simple interface.
What needs improvement?
More documentation would be helpful, especially some step-by-step documents for recovery scenarios. In addition, a seamless integration with on-premise third party backup solutions would be great.
What do I think about the stability of the solution?
Its very stable and mature and utilized the cloud resources efficiently to do the job.
What do I think about the scalability of the solution?
Its a cloud product and scales pretty nicely.
What was our ROI?
I give this product a ten out of ten because of the ease of operation, and the actual cost.
What's my experience with pricing, setup cost, and licensing?
It was easy to purchase from the AWS marketplace. It is also very economical, and worth every penny.
What other advice do I have?


    Michael S.

Really good backup solution that suits AWS

  • October 16, 2018
  • Review from a verified AWS customer

Leverages AWS resources to provide traditionally approached ideas to backups and automation. Really good, reliable and provides a traditional backup view into AWS resources.