The tool needs to improve CPU and storage memory.
External reviews
27 reviews
from
External reviews are not included in the AWS star rating for the product.
An expensive solution that is scalable and stable
What needs improvement?
For how long have I used the solution?
I have been using the solution for a year. However, my company has been using it for six years.
What do I think about the stability of the solution?
Imperva Web Application Firewall is stable.
What do I think about the scalability of the solution?
The product is scalable, and my company has 20,000 users. One administrator manages the tool.
What's my experience with pricing, setup cost, and licensing?
Imperva Web Application Firewall is expensive.
What other advice do I have?
I rate the solution a nine out of ten.
A fairly stable solution that can be used for DDoS protection and security
What is our primary use case?
We use Imperva DDoS for DDoS protection and security.
What is most valuable?
Imperva DDoS is fairly stable, and its availability is quite high. I haven't faced any downtime or system instability issues with the solution.
What needs improvement?
Imperva DDoS does not provide version control. After I make any changes on any portal, I would want to roll back my changes and go back to a stable version if something goes wrong. That particular feature is not there on the UI portal.
They have this roundabout way wherein I can use different tools to integrate, do the versioning, and manage it on my own. It's not directly available, but I can use it indirectly.
For how long have I used the solution?
I have been using Imperva DDoS for two to three years.
What do I think about the scalability of the solution?
Imperva DDoS is a scalable product.
How was the initial setup?
The solution's initial setup is a bit difficult and not very easy. It's not that time-consuming if you have expertise. Once you get your hands on it, it's pretty straightforward.
What other advice do I have?
Imperva DDoS is deployed on-cloud in our organization.
I would recommend Imperva DDoS to users because it's a fairly stable product.
Overall, I rate Imperva DDoS an eight out of ten.
Scalable solution for good technical support services
What is most valuable?
The solution has the best volumetric DDoS attacks feature.
What needs improvement?
The solution needs to be improved every time there are new attacks. They need to add new features and techniques to prevent the attacks.
For how long have I used the solution?
We have been using the solution for seven years.
What do I think about the stability of the solution?
I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. It is suitable for medium and enterprise businesses.
How are customer service and support?
The solution's technical support services are fine.
Which solution did I use previously and why did I switch?
Compared with the competitors, the solution provides better security features, including web protection firewall and DDoS protection.
How was the initial setup?
The solution's initial setup process is complicated. You need to include the right security policy and discover the attack trends. The time taken for implementation depends on the project requirements.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable. Although, it is a bit expensive for small companies. The cost of its licenses depends on the specific project requirement.
What other advice do I have?
I advise others to study their requirements while choosing DDoS protection thoroughly. They should know if the CDN is limited to their region or has a global reach. Also, DDoS attacks appear in different ways every single time. Thus, it is challenging to implement. It is crucial to know its surface, nature, and how to implement the security measures.
I rate the solution an eight out of ten.
A stable and state-of-the-art solution that helps to meet security requirements
What is our primary use case?
The tool helps us to meet security requirements.
What is most valuable?
I am impressed with the product's scalability, availability, easy management, and security. We were able to integrate the product with Azure and Sentinel.
What needs improvement?
I would like the solution to improve its support response time.
For how long have I used the solution?
I am working on the solution for two to three years.
What do I think about the stability of the solution?
I would rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the solution's scalability a nine out of ten. We have more than eight to nine sites that are covered by the tool.
How was the initial setup?
The solution's deployment gets completed in less than 15 minutes.
What other advice do I have?
I would rate the product a nine out of ten. I discussed with the security teams and they consider the tool a state-of-the-art product.
Stable and easy-to-manage solution with good technical support service
What needs improvement?
It is complicated to integrate the solution's on-cloud version with other platforms.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. We have 20 applications hosted on its on-premises version and around five applications on mobile infrastructure. A team of three administrators manages the operations.
How are customer service and support?
The solution's technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used F5 and Barracuda before. Both solutions are easy to use.
How was the initial setup?
The solution's initial setup is easy and takes two or three days to complete.
What about the implementation team?
We implemented the solution with the help of its reseller.
What other advice do I have?
The solution is stable and easy to manage. I rate it a nine out of ten.
A cloud-based solution for traffic inspection that offers good up-time
What is our primary use case?
We use the solution for traffic inspection.
What is most valuable?
The solution is cloud-based and offers us good uptime. It has combined web and API security. Therefore, with one license, you access both application security and also API security.
What needs improvement?
I would like to improve the tool's turnaround time in terms of support.
For how long have I used the solution?
I have been working with the solution for three years.
What do I think about the stability of the solution?
I have never had any issues on stability.
What do I think about the scalability of the solution?
The tool is scalable.
How was the initial setup?
The solution's setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive.
What other advice do I have?
I would rate the solution a nine out of ten. The solution is very mature and covers everything for its use cases.
A reliable and stable product with automatic bot mechanism
What is most valuable?
I am impressed with the product's automatic bot mechanism. It also gives us the control to create our own custom bot rules.
What needs improvement?
The tool needs to include artificial intelligence and machine learning. It also needs to improve profiling.
What do I think about the stability of the solution?
The tool is stable.
How was the initial setup?
The product's setup is pretty easy.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is good.
What other advice do I have?
The solution is a reliable product. I would rate the tool an eight out of ten.
Hosts a complete range of features and gives a comprehensive overview of network traffic
What is our primary use case?
At my previous workplace in the banking sector, we used Imperva WAF for the monitoring of our internet banking traffic, and we also used Imperva's DAM for the database activity monitoring.
Our deployment of Imperva WAF was situated on-premises and it was in use throughout the whole organization, which included around 3,500 clients.
How has it helped my organization?
Imperva Web Application Firewall has improved security of my organization through enhanced visiblity as well protecting malicious IPs, applications and unknown users as well.
What is most valuable?
The WAF itself has been very valuable to me because it has such a complete range of features. Another reason why I like it is because it also takes care of the total overview of the traffic over the network.
What needs improvement?
Imperva's product is very good, but when it comes to procuring the software in my country it can be somewhat expensive. I don't recall the exact amount, but in comparison with other countries it is a huge investment.
They recently separated the WAF and the DAM management gateways in order for each of these to be managed from different areas, so I believe it now requires additional investments for what was previously a single complete solution.
Although the vendor support from Imperva is not bad, getting a response from them can be a lengthy process at times.
For how long have I used the solution?
I have used Imperva WAF for about three years.
What do I think about the stability of the solution?
The stability is mature enough, in my experience. In fact, I would give it a 5/5 for stability.
What do I think about the scalability of the solution?
Scalability-wise, there is one issue we encountered that I want to mention. At some point, Imperva, moved their account takeover prevention features from the on-premises edition to the cloud-based edition, and we discovered that this step would take yet another integration, seeing that we were using Imperva on-premises. These account takeover prevention features, however, were already part of our subscription, but since the features moved to the cloud, we missed out on them. So, in this sense, I would say the scalability strategy isn't as solid as it should be, and for this reason I would rate the scalability a 3.5/5.
On the other hand, when it comes to how many users we were able to scale up to, we actually had the whole organization using it, including around 3,500 clients in total.
How are customer service and support?
The support from the vendor side could be improved because their response times weren't great and the process of obtaining the proper support was a long process sometimes. That said, the support itself was not bad.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was actually quite an advanced process. It was a good experience, but all in all it took about one year to get everything fully set up, when you take all the fine-tuning activities and such into account.
What about the implementation team?
We deployed the Imperva WAF with the help of organizations in South Africa who acted as consultants and implementation partners for Imperva. Our experience with them was good, and the full implementation required two professionals from the consultant's side and about five people from our own organization. The vendor itself was not part of the implementation process.
What's my experience with pricing, setup cost, and licensing?
The pricing is somewhat expensive. It is actually a huge investment when compared to other countries.
Not only that, but Imperva went on to separate the WAF and DAM management gateways, making it so that each would have to be managed and licensed separately, incurring the cost of additional investments.
On a related note, there was another licensing issue we encountered where we had a subscription for account takeover prevention features, but these features had been moved by Imperva from the on-premises instance to the cloud. Since we had not moved to the cloud at that point, we did not have access to these features anymore.
What other advice do I have?
I can highly recommend Imperva WAF for financial institutions. It's a good solution and I think it's important for financial institutions, particularly those who conduct online banking, to make use of a solid WAF such as this.
I would rate Imperva WAF a nine out of ten.
showing 21 - 28