The solution is used by SMBs and enterprises that have a lot of websites that they need to protect.

SecureSphere WAF Management for AWS (On-Demand)
Imperva | 14.7.0.140Linux/Unix, CentOS 7.9 - 64-bit Amazon Machine Image (AMI)
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External reviews
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A proactive security solution that protects web applications and APIs and enables easy administration
What is our primary use case?
How has it helped my organization?
Since the product is categorized in Gartner as a Web Application and API Protection tool, it protects APIs and web applications. It provides bot and client-side protection. I have done POCs. Once the platform is configured to block DDoS attacks, no traffic regarding DDoS or bots gets into the application.
What is most valuable?
If the clients have requirements for APIs and microservices, we can offer such services with the help of the solution. We can offer it as a security solution that protects APIs and microservices. Imperva’s real-time monitoring makes it very easy for administrators to monitor their existing web applications.
What needs improvement?
My clients raised a concern that even if they need the tool only for DDoS protection, they still have to buy the WAF license. It’s difficult to position the tool if the client already has a WAF solution and needs Imperva only for DDoS protection.
For how long have I used the solution?
I have been using the solution since June last year.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten. Since I've been onboarded, I haven't had any issues.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. Imperva allows only clean traffic. The scalability is based on the clean traffic and not the overall bandwidth of the client. Our clients are mostly enterprise businesses. I have some SMB customers.
How are customer service and support?
Sometimes, support tickets don't get addressed quickly. However, the support team gets to it eventually.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy. I rate the ease of setup a ten out of ten. The time taken for deployment depends on the number of applications we want to onboard. Usually, we can do it in a day.
What was our ROI?
Imperva is a very proactive solution. It is not reactive. We can prevent attacks or issues even before they happen. It is something people must consider since many enterprises are facing DDoS attacks, and their data is getting compromised.
What's my experience with pricing, setup cost, and licensing?
I rate the solution’s pricing a seven out of ten. Some solutions are cheaper than Imperva. Imperva’s pricing is a bit higher in the market since it offers a full-blown WAF.
What other advice do I have?
We are partners. I rate the product's integration with our client's IT infrastructure a nine out of ten. It is easily integrated since many configurations are needed to onboard Imperva into a client’s infrastructure fully. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Provides out-of-the-box security for web applications
What is our primary use case?
The solution is being used for communication.
What is most valuable?
If something goes wrong, there is a quick switch between nodes, wherever there's an attack against a specific area. The security setup is reasonably easy. It's easy to do setups, rules, and integrations. The backend team is also willing to help if there are questions that we cannot answer.
What needs improvement?
The UI interface needs improvement.
For how long have I used the solution?
I have been using Imperva Web Application Firewall for six months.
What do I think about the stability of the solution?
The solution is highly stable. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate it a nine out of ten.
How was the initial setup?
The initial setup is easy. The deployment depends on the customer's solution but does not take more than a few hours. I rate the initial setup an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
It is a very affordable solution.
What other advice do I have?
I would definitely recommend the solution. I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Offers simulation for studying infrastructure and hybrid infrastructure protection
What is our primary use case?
We mostly use it for protecting web applications from online threats like DDoS attacks.
What is most valuable?
The most valuable feature of Imperva, in addition to its strong knowledge base, is its effective protection for web applications. This is crucial because it shields web applications from attacks. Another notable feature is its use of artificial intelligence for better security. Additionally, Imperva offers simulation for studying infrastructure and hybrid infrastructure protection, which are beneficial for overall security. However, the standout feature remains its knowledge base, as, without adequate attack signature knowledge, security can be compromised.
What needs improvement?
One potential improvement for Imperva is enhancing its alert system. While the core functionality isn't a problem, there is room for improvement in terms of the alerts' depth and comprehensiveness. Specifically, having more detailed and informative alerts could be beneficial, especially for mobile users and individuals. This would enable better visibility into security issues and facilitate more effective troubleshooting, ensuring that critical information doesn't get overlooked. Additionally, Imperva could see improvement in its integrations with other solutions. Integrations, such as those with QRadar, can sometimes be a bit challenging, falling between not being extremely difficult but also not very easy. Simplifying and enhancing these integration processes could be valuable.
For how long have I used the solution?
I have been using Imperva Web Application Firewall for three years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
When it comes to scalability, Imperva Web Application Firewall could use some improvement. I would rate the scalability as a seven out of ten. Three people use the solution at our company.
How are customer service and support?
The technical support from Imperva is generally good. While we haven't encountered major issues with Imperva, I have found their support to be reliable and helpful. There haven't been significant problems, and the support seems to meet your needs effectively. I would rate the support as a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Installation of the new version of Imperva in my organization was straightforward. I worked with an Imperva specialist, and it went smoothly and it only took a day. Maintaining Imperva is a standard process and not difficult. It is a typical level of effort for software maintenance. We have a team of three people at our company who maintain it.
What other advice do I have?
My advice for people considering using Imperva is that it is crucial to first define what you need from a security solution. Once their requirements are clear, you should thoroughly evaluate Imperva and its features to ensure it aligns with their needs. Based on my experience, I highly recommend Imperva and would confidently endorse this solution to others. Overall, I would rate Imperva Web Application Firewall as a nine out of ten.
Which deployment model are you using for this solution?
An expensive solution that is scalable and stable
What needs improvement?
The tool needs to improve CPU and storage memory.
For how long have I used the solution?
I have been using the solution for a year. However, my company has been using it for six years.
What do I think about the stability of the solution?
Imperva Web Application Firewall is stable.
What do I think about the scalability of the solution?
The product is scalable, and my company has 20,000 users. One administrator manages the tool.
What's my experience with pricing, setup cost, and licensing?
Imperva Web Application Firewall is expensive.
What other advice do I have?
I rate the solution a nine out of ten.
Best Web Protection
Very well setup Infrastructure.
Imperva Pros and cons
Threat Mitigation
Regulatory Compliance
Application Performance
Intelligent Analytics