We have a Firewall as well as a Synapse solution, and we have EDR, XDR as well. The Palo Alto Networks VM-Series Firewall is what we are using.
VM-Series Next-Generation Firewall Bundle 1 [VM-300]
Palo Alto NetworksExternal reviews
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Strong firewall with good visibility but setup can be complex
What do you like best about the product?
The most valuable feature is the level of visibility into network traffic. It makes it much easier to identify threats and manage applications compared to traditional firewalls. The policy management is flexible, and the reporting tools give our team useful insights into potential risks. Integration with cloud environments is also a big advantage, since it allows us to apply consistent security policies across on-premises and cloud workloads.
What do you dislike about the product?
The initial deployment process was more challenging than expected, and the learning curve for new administrators is steep. While the product is powerful, configuring policies correctly can take time and sometimes requires additional training. Support is generally good but can be slow during peak hours. Pricing is also on the higher side, which may be a concern for smaller organizations.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks NGFW helps us centralize network security and reduce gaps between different tools. Before using it, managing firewalls and intrusion detection separately created extra work and slowed down compliance checks. Now, we can enforce consistent security policies across on-premises and cloud environments, respond faster to threats, and get better visibility into network traffic. It has reduced manual tasks and improved overall confidence in our security posture. At the same time, configuring complex policies can take time, and pricing can be challenging for growing organizations, so there’s room for improvement.
Comprehensive Protection with Palo Alto Networks Next-Generation Firewalls
What do you like best about the product?
I like that Palo Alto Networks Next-Generation Firewalls are easy to use, very reliable, and give strong protection against all kinds of cyber threats. They make it simple to see and control what’s happening on the network, which helps keep everything safe.
What do you dislike about the product?
They can be a bit expensive compared to other options, and sometimes setting up advanced features takes extra time and expertise. Updates can also cause brief interruptions if not planned well.ease of integration and customer support
What problems is the product solving and how is that benefiting you?
It protects our network from hackers, viruses, and unwanted traffic. This keeps our data safe, reduces downtime, and gives us peace of mind knowing our systems are secure.
Experience with integrated visibility and ongoing support fulfills requirements effectively
What is our primary use case?
What is most valuable?
From a Synapse perspective, they have better visibility, better CV detection, better exposure detection, and it is in a single tool, so we are happy with it.
The integration of Palo Alto Networks VM-Series within my existing network infrastructure and security tools is good; they are resilient, and we can integrate with anything easily.
What needs improvement?
There is one thing regarding Palo Alto Networks VM-Series that they need to look into, which is ISPM, Identity Security Posture Management, and other than that, I could see there are multiple things which they have already been doing well.
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges. We are the conglomerate, so individual business has different requirements, which we are expecting some new requests for. Whenever any custom requirement exists in an existing tool, they are taking much time with the engineering team, which is the only thing I'm expecting them to improve. Other than that, this product is very good.
I think overall security is something they need to make into a single pane of glass to help the customer who is using only the single Palo Alto Networks vendor, so they will get end-to-end visibility in a single console.
For how long have I used the solution?
I have been using them for around three years.
What do I think about the scalability of the solution?
My experience with the scalability of Palo Alto Networks VM-Series is good; whenever we are facing any issues, they are helping, and it is a scalable environment.
How are customer service and support?
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges.
How would you rate customer service and support?
Positive
What other advice do I have?
We are generally satisfied with Palo Alto Networks VM-Series.
I would rate Palo Alto Networks VM-Series technical support an eight out of ten.
I would recommend Palo Alto Networks VM-Series to others.
I am a customer of Palo Alto Networks.
Actually, we are trying to migrate to Cortex Cloud; currently, we are using Prisma, so we are in the phase to migrate to Cortex Cloud, but have not yet migrated, so I am not experienced with it and cannot give feedback about it.
We haven't used Prisma Access Browser.
Overall rating: 10/10
It has been defenitely great
What do you like best about the product?
The way that it can be used also how easy is to understand everything, truly a powerful tool to use in the CiberSecurity area, helps a lot when matter most
What do you dislike about the product?
I would not say that is dislike, however interface could be more user friendly, however it is still great for what it does and what it helps, keep it up
What problems is the product solving and how is that benefiting you?
One again I would not say that there is a problem at all, everything works as expected how is expected, so no problems, things that could improve however it’s great
Great product, allows for at home use and connection to company systems
What do you like best about the product?
Palo Alto firewall allowed easy user-interface to select gateway location for ease of access in connecting and using VPN to work from home, keeping DoD related material and servers safekeeping.
What do you dislike about the product?
Product sometimes automatically connects me to a wrong gateway VPN location, for example instead of Southeast, it will use North America which will increase latency and work server access delays.
What problems is the product solving and how is that benefiting you?
PA NG Firewalls solving the need for safekeeping multinational company resources and collaborative use with ease of access including company internal websites and sensitive business trade secrets.
Helpful tool for daily tasks
What do you like best about the product?
Handling everything with the Palo Alto is very smooth. The dashboard is clean and also very easy to do navigation , and I like how it handles traffic depending on applications, users, content. It gives strong insights into network activity, which really helps with troubleshooting. Details like threat detection and URL filtering are good, and WildFire adds an additional layer of safety through catching threats before.
What do you dislike about the product?
To be honest, it’s pretty solid overall, but the updates can feel kinda slow or annoying sometimes. If you’re new to it, it takes a bit to figure things out like, setting up those detailed rules isn’t super friendly. Also, it’s little pricey, so probably not the best for small setups.
What problems is the product solving and how is that benefiting you?
Your firewalls make things very easier when it comes to keeping our network safe. We used to spend a lot of time dealing with security issues manually, but now it catches most threats on its own. It’s nice how it shows detailed traffic info and blocks risky stuff before it even becomes a problem. It definitely saves us a lot time.
Strong Security
What do you like best about the product?
Strong Security: It's backed by Palo Alto's threat intelligence (WildFire, URL filtering, advanced threat protection).
Deep Integration with AWS: Ideal for companies heavily using AWS, as it simplifies deployment and scaling.
Centralized Management: Easy to manage through Palo Alto’s Panorama or native AWS integrations.
Scalable & Cloud-native: Works well in dynamic cloud environments with autoscaling and multi-VPC support.
Deep Integration with AWS: Ideal for companies heavily using AWS, as it simplifies deployment and scaling.
Centralized Management: Easy to manage through Palo Alto’s Panorama or native AWS integrations.
Scalable & Cloud-native: Works well in dynamic cloud environments with autoscaling and multi-VPC support.
What do you dislike about the product?
Cost: Premium pricing might be a factor for small businesses or startups.
Learning Curve: Might be complex for teams unfamiliar with Palo Alto systems or AWS networking.
Better alternatives for multi-cloud?: If you're not AWS-centric, other solutions like Check Point CloudGuard or Fortinet might be more appealing.
Learning Curve: Might be complex for teams unfamiliar with Palo Alto systems or AWS networking.
Better alternatives for multi-cloud?: If you're not AWS-centric, other solutions like Check Point CloudGuard or Fortinet might be more appealing.
What problems is the product solving and how is that benefiting you?
Solution: It provides consistent, enterprise-grade security policies across cloud environments.
Benefit: Security teams can enforce the same protections in AWS as in on-prem networks, reducing risk and complex
Benefit: Security teams can enforce the same protections in AWS as in on-prem networks, reducing risk and complex
Review of Palo Alto Networks Services
What do you like best about the product?
Easy to access, UI that is simplified, since I use it on the daily, Implentation part is great as well with our Customer base (number wise) When it comes to number of features, they are all fine, and when it comes to ease of integration, I would say it is pretty good at doing being integrated with our technologies.
What do you dislike about the product?
Intermittent drops during my shift, I would love for it to be less disconnecting, as we do use high quality internet service at work.
When it comes to Customer Support it is really important for it to stay up and running all the time.
When it comes to Customer Support it is really important for it to stay up and running all the time.
What problems is the product solving and how is that benefiting you?
It benefits me in a way to securely access websites without having any issues, now when it comes to VPN, it does a well very good job, it is very protective.
Easy to use and reliable
What do you like best about the product?
I like the simple interface and reliability
What do you dislike about the product?
We did have a few issues with it being slow, but I think that could have been caused by network issues on our own side of things
What problems is the product solving and how is that benefiting you?
Network security and management for traffic coming in and out of the network
Palo Alto Firewall Review for complex environment
What do you like best about the product?
Many things i like the most about Palo Alto firewalls and those are:-
The user interface is intuitive, allowing network administrators to manage security policies efficiently for ease of use.
The ease of implementation because of deployment is streamlined with automated configuration tools whether on-premises or in the cloud.
The firewall provides ease of integration, because the firewall easily integrate with other security solution, such as Panorama and syslog servers and any other third-party tools.
The frequency of use of the firewall is very high because it designed to countious operation with minimal downtime.
Palo Alto Firewall provides so many numbers of features like threat detection, Intrusion Prevention system, url filtering, Remote VPN etc.
The user interface is intuitive, allowing network administrators to manage security policies efficiently for ease of use.
The ease of implementation because of deployment is streamlined with automated configuration tools whether on-premises or in the cloud.
The firewall provides ease of integration, because the firewall easily integrate with other security solution, such as Panorama and syslog servers and any other third-party tools.
The frequency of use of the firewall is very high because it designed to countious operation with minimal downtime.
Palo Alto Firewall provides so many numbers of features like threat detection, Intrusion Prevention system, url filtering, Remote VPN etc.
What do you dislike about the product?
There are some areas where the users are not happy is the customer support.
Some users have reported challenges with the response time from customer support at the peak time.
Some users have reported challenges with the response time from customer support at the peak time.
What problems is the product solving and how is that benefiting you?
Palo alto firewall providing so many benifits like Network visibility and control, advanced threat protection, complaince and regularity requirements, Secure remote access, and reduce risk on the network downtime.
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